# Page 6 | Compulink Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Compulink the right Optometry solution for you? Explore 281 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/reviews --- Compulink 4.1 (281) [View alternatives](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 12th, 2026 # Page 6 - Reviews of Compulink ## Showing most helpful reviews Showing 126-150 of 281 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HH Holly H. COA/EMR IT Medical Practice Used the software for: 2+ years ### "Loving Compulink for over 11 years!" August 24, 2020 4.0 I have loved working with the software... it is easy to use, easy to train folks on, and easy to customize. Pros Customization... even though the level of customization has decreased over the years, it is nice to be able to "make it our own" to make things easier for the doctor and staff. Cons That the level of customization has decreased over time, and that tables update randomly to reinsert things that we have hidden (ie: diagnoses and orders). Review Source MS Mary S. Medical Director Mental Health Care Used the software for: 2+ years ### "Compulink is outdated and not planning to update" June 8, 2017 1.0 Go elsewhere! Pros It is pretty easy to get in touch with support people There are lots of reports that you can run Its inexpensive Cons The biggest con we had was not being able to electronically prescribe controlled substances, even after NY state mandated it. They are still working on it and it been 3 years. Their eprescribe function is woefully out of date, and their ICD 10 codes are incomplete. They are putting almost no money into keeping the system up to date and it really shows. I would stay away as I see this company as going nowhere and whoever uses this software will be shopping for a new one shortly Review Source SL Susan L. OPTOMETRIST Health, Wellness and Fitness Used the software for: 2+ years ### "In my 4th year of compulink use" August 8, 2020 4.0 I have been able to eliminate paper records with compulink, do all my scheduling , and billing with one program. Pros I believe it to be as good as any competitor for a fraction of the cost. It is generally pretty self explanatory and user friendly. Cons The billing program has to be checked and often rebilled for missing claims. The drop down lists are not optometry specific and can be very tedious to find the right listing. Reason for choosing Compulink Cost Review Source BK Brad K. Owner Medical Practice Used the software for: Less than 6 months ### "Just Switched to Compulink!" October 11, 2016 4.0 I just opened my own practice in November 2015. I had narrowed my EHR search down to Compulink and one other competitor. I originally chose the competitor only to switch to Compulink 3 months later. Although it is a hassle to change to any EHR systems, it was well worth the time and money spent. The implementation staff was great and easy to understand the whole way along. My staff and I are much happier with the new system, especially in regards to reliability and ease of use. Pros Fast cloud server that stays connected. Tabulates ledgers and Ohio Tax on materials CORRECTLY. Syncs well (once you're through the setup) with 3rd party services like visionweb, eyefinity, etc. Layout is fairly easy on the eyes. Inter-staff communication capabilities / user action items. Compared to other systems, Compulink is fairly more intuitive when trying to figure out something on your own. Cons Difficult to quickly flip back to a specific patient encounter. However - things like old refractions, IOPs, and diagnoses are pre-populated into every exam. So this isn't a common frustration. Web Registration will sometimes not submit or upload correctly. The new layout is better but requires patient to register a username and password. Pricing structure (compared to my prev software company) - such as charges for adding a new provider to the practice etc. Review Source MV Michelle V. Office Manager Medical Practice Used the software for: 2+ years ### "Compulink has worked for us for 17 years" August 25, 2020 4.0 Pros There are a lot of updates to the software to fix bugs and various issues that come up with any software. It is fairly easy to get a hold of someone in customer service. Generally it is easy to use and everything you need is in there. Cons This is the only EHR software I personally have used. There are definitely issues, but I would imagine there are always issues here and there with every software. Review Source JB Jeffrey B. Physician Hospital & Health Care Used the software for: 6-12 months ### "The Best EHR System For Me" July 8, 2022 5.0 The implementation is only limited by my own hectic schedule. The Compulink team has been very patient with me and I appreciate that. EVeryone is remarkably professional, pleasant and understanding. Pros This is the most versatile and comprehensive system that I have used. It is very adaptive and intuitive. I am pleased at how affordable it is. Cons I have not encountered any issues with the software. Alternatives considered [ModMed](https://www.capterra.com/p/124590/EMA/) Reason for choosing Compulink It was a great program at a reasonable price. Review Source SW Steven W. Owner Medical Practice Used the software for: 6-12 months ### "Finally found a cloud based system that works" October 30, 2020 5.0 Very positive. On boarding team is excellent! Pros Connectivity is more reliable than the other 2 cloud bases EHRs and customer service is awesome! Cons Creating a diagnosis and plan and making additions and adjustments to those can be cumber. Alternatives considered [RevolutionEHR](https://www.capterra.com/p/124589/RevolutionEHR/) Reason for choosing Compulink Cost and reputation Switched from [Sightview](https://www.capterra.com/p/5411/ManagementPlus/) Poor customer service and unreliable connectivity Review Source SP Sherri P. Practice Admin Medical Practice Used the software for: 2+ years ### "Compulink Review" August 10, 2020 5.0 Good...I have used Compulink in my previous practice and brought to my current practice. Overall, it is a well done product. The customer service is good, especially their IT department. Pros I like the ability to customize to my practice. Cons Cost. It is expensive, but Compulink is a quality product. Reason for choosing Compulink History with the company. Review Source JF Jillian F. Dermatologist Medical Practice Used the software for: Less than 6 months ### "Dermatology EHR" November 22, 2021 4.0 Phenomenal customer support, always available to take care of issues, prompt implementation of software. Pros Easy to use, intuitive, easy to navigate the system and do my charting, has most capabilities that I need., allows me to chart efficiently. Cons Sometimes crashes for no reason, system can sometimes run slowly, cannot upload pictures directly into the software from ipad or other devices, must pay for other systems to integrate with software. Alternatives considered [EZDERM](https://www.capterra.com/p/162007/EZDERM-EHR/)[ModMed](https://www.capterra.com/p/124590/EMA/) Reason for choosing Compulink Competitive pricing Review Source JD Jeremy D. Optometrist Hospital & Health Care Used the software for: 2+ years ### "Compulink" August 11, 2020 4.0 We have had a good relationship with Compulink over the years. At times, the updates went in the wrong direction. Mostly satisfied overall. Pros The tabs are laid out in a way they are easy to navigate. Exams are easily forwarded and changed from year to year. Tables are laid out well to scroll from exam to exam. Cons Price. Some of the preset codes are not worded correctly. Review Source SB Sean B. Administrator Mental Health Care Used the software for: 2+ years ### "CompuLink is challenging." July 13, 2017 2.0 Pros CompuLink offers some excellent tools to complete the billing of sessions. CompuLink is also good at continuing to offer new functionality to its program offerings. Cons CompuLink is not intuitive to use. Their customer service is excellent except that I cannot speak to someone right away. I have to wait and ask for a phone call when I know that I will be available later in the day or at another time. CompuLink's tools to alter the product are not intuitive either. Some of their products could be further enhanced. Review Source MS Michael S. Owner Medical Practice Used the software for: 2+ years ### "Update problems" June 2, 2021 3.0 Overall it is just satisfactory, not bad enough to give up on the huge investment we have. Pros customizable, designed for eye care, user friendly Cons frequent updates required about every 3 months, each time there are major problems that set us back for days. This last time when we asked about known problems before starting the update we were misled. Review Source sJ shawna J. medical assistant Medical Practice Used the software for: 2+ years ### "Fair" December 22, 2020 4.0 Customer Service is efficient. Most features take a lot more steps than our old system. Pros The PM and EHR are both together. Easier than using 2 system separately. Makes it easier than everything is in one system. Cons Not being able to fax documents out of the system. We have to use another vender for outgoing faxes. Review Source PD Peggy D. Director of Operations Medical Practice Used the software for: Less than 6 months ### "Robust in features and great customer support" December 8, 2016 4.0 We have had Compulink as our Practice Management software for over 5 years when we implemented an EHR system. The software is easy to use. Compulink has offered great support and timely response to every one of our requests. The staff is knowledgeable, professional and friendly. We are a large optometric practice with 4 locations and 7 doctors. For a practice as large as ours, Compulink has been able to handle all our requests. Compulink captured the data needed for successfully meeting the meaningful use requirements and offered very detailed assistance through their help manual, reports, and customer support staff. Pros Easy of use. Integration of insurances for billing. Time-saving capabilities within the exam module such as forwarding previous exam information, drop down menus and encounter favorites. Cons Reports: Although there are a myriad of reports, not all are helpful. Production reports are worthwhile but the Practice management/financial reports lack the ability to customize according to our practice needs. The queries are difficult to use and have limited capabilities. As an example, the most problematic is that we are unable to pull up a specific insurance and determine the exact number of patients with that insurance and the actual dollar amount collected by insurance and patients. Review Source CZ Charles Z. Optometric Physician Medical Practice Used the software for: 2+ years ### "Compulink Very Helpful" August 7, 2020 5.0 Very helpful adding or subtracting info into the program that I’m using. Pros Ease of getting around different areas that I need in my Optometric practice. Cons Need More helpful in the billing process . Had trouble getting my payments. Reason for choosing Compulink Sales force new what we needed and was helpful getting us through this. Had a great Trainer Review Source EB Eric B. Owner Mental Health Care Used the software for: 2+ years ### "Great Software for Me gal Health" August 20, 2020 5.0 I found all individuals to be covert helpful and going above and beyond with their support. Pros The ease of use and customization for mental health services and scheduling. Cons Customization could be easier and more intuitive. Reason for choosing Compulink It was the most comprehensive and offers e-prescribe. Review Source SK Shauna K. Practice Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Compulink is very user friendly, easy to train staff" June 8, 2017 4.0 it works very well in an optometry office Pros Mostly that it is easy to use. Most screens are self explanatory and do not require a lot of explanation. Things are easy to find. Cons Any custom functions can be overridden in upgrades and have less support for the custom forms. As newer practice manager, learning the building of the templates and how to make changes to them can be a bit overwhelming. I have worked on the compulink system for over 11 years and some of the set ups of the system are difficult to navigate. Review Source JB James B. Optometrist Medical Practice Used the software for: 2+ years ### "Compulink for Optometry" October 4, 2020 4.0 Overall experience has been good. Pros Comprhensive software, integrates with our equipment. Cons I feel there is too much clicking at times and the process could be streamlined. Reason for choosing Compulink Appeared to be more robust and a company that would be there for the long haul and I was correct on that score. Review Source BT Brett T. Physician, owner Hospital & Health Care Used the software for: 2+ years ### "Positive for Compulink" August 12, 2020 5.0 Very good Pros Price was very good. Originally designed for optometry so fit well with my ophthalmology practice. Cons Compulink charges for services that other companies provide as part of their software package. Reason for choosing Compulink Cost and Proven track record Review Source MT Melanie T. Optician Hospital & Health Care Used the software for: 2+ years ### "Always updating" November 12, 2020 3.0 This software is easy to use when it works properly. Pros The thing that I like most about using this software is the ease of learning how to use it. It is easily trainable. Cons The thing that I like the least about using this software is the constant upgrades that seem to only make things worse. Review Source EP Eric P. Doctor Medical Practice Used the software for: 2+ years ### "Compulink Software works great" August 10, 2015 4.0 Pros Compulink software is complete in it's capabilities. They are often the first software to offer what is newest and latest. The software helps me meet all the requirements for meaningful use and although it takes some practice, it is easy to maneuver through. As my office's needs have become more complicated and sophisticated the software has been there to meet my requirements. You can get as involved as you want in how you use it- the reports and complex or simple- depending on what you want. It fits my needs and I like that. Cons Although the software is all there- everything you need is there- it can be difficult to understand how to use it. I think they could be a bit more user friendly- and I would like to see the people who design it be the people who have to use it. I think that would make it smoother and easier to use. Review Source TD Tiffany D. Clinical Director Mental Health Care Used the software for: 2+ years ### "Lackluster experience with Compulink PsychAdvantage" December 12, 2017 3.0 Pros It has the ability to do a vast number of things. It has a lot of different reports you can run depending on what you are wanting. Cons We frequently have issues and it takes a while for them to resolve the issues. We are always told to simply update the software even though we just did an update a few days before. There also is no way to make sure that all billed visits have been documented. Review Source SB Shawn B. Owner Medical Practice Used the software for: 2+ years ### "Compulink EHR review" August 13, 2020 5.0 Pros Tech support is fast to respond We like the ability to customize our exams to suit our needs Cons We have had no negative issues with Compulink. Review Source LP Lucien P. Chair Health, Wellness and Fitness Used the software for: 2+ years ### "COMPULINK" August 29, 2020 4.0 EACH TIME I SPEAK TO \[SENSITIVE CONTENT HIDDEN\] (SUPPORT)HE ALWAYS OFFERS SOLUTIONS AND MAKES THINGS EASIER Pros SCHEDULING, TEXT SOFTWARE, SUPPORT IT PERSONNEL ARE KNOWLEDGABLE Cons THE CONSTANT UPDATES ARE A LITTLE ANNOYING Review Source PM Peter M. Administrator Hospital & Health Care Used the software for: 2+ years ### "Poor support. Outdated coding. Constant problems." May 24, 2018 2.0 Marginal medical software that is specialty specific. Lots of frustration teaching me patience and tolerance. Pros Decent billing WHEN IT WORKS. Decent scheduling WHEN IT WORKS. Substandard EHR WHEN IT WORKS. Ophthalmology specific. Cons Poor reliability. Poor service. Lots of unkept promises of improvements and fixes. NO INTEGRITY! Unfortunately the pain of switching once you are on the software is intense. 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