# Manhattan Active WM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Manhattan Active WM Software - reviews, pricing plans, popular comparisons to other Warehouse Management products and more.

Source: https://www.capterra.com/p/209715/Manhattan-Active-WM

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# 

 Manhattan Active WM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Manhattan Active WM

## What is Manhattan Active WM?

Powered by Manhattan Associates' Active technology, Manhattan Active Warehouse Management (WM) is a cloud-based warehouse management system that utilizes machine learning, gamification, and actionable insights to optimize warehouse operations and workforce. From order processing to fulfillment, Manhattan's WMS integrates WES capabilities to provide complete command and control over every step of warehouse operational processes with total visibility, advanced automation, and execution strategy.

## What is Manhattan Active WM used for?

[Warehouse Management](https://www.capterra.com/warehouse-management-software/)[Logistics](https://www.capterra.com/logistics-software/)[Third Party Logistics (3PL)](https://www.capterra.com/3pl-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

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Do you work for Manhattan Active WM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.manh.com&name=Manhattan Active WM)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Manhattan Active WM

3.0 (1)

VS.

[4.2 (2,052)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (1)

Ease Of Use

4.0 (2,008)

Value For Money

3.0 (1)

Value For Money

3.9 (1,598)

Customer Service

3.0 (1)

Customer Service

3.8 (1,701)

## Manhattan Active WM alternatives

[4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (959)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (11)](https://www.capterra.com/p/144276/Shipedge/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.6 (16)](https://www.capterra.com/p/10014420/Item/reviews/)

Starting price

$833.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## FAQs about Manhattan Active WM

Overview

### What company size and specific industries is Manhattan Active WM built for?

Manhattan Active WM is designed for enterprise organizations with complex distribution and warehouse operations, especially those in supply chain, logistics, distribution, shipping and receiving, and warehouse management. It is aimed at senior leaders and managers responsible for distribution centers, operations, and supply chain performance.

Features and Usability

### What are the key features of Manhattan Active WM?

Manhattan Active WM offers warehouse management, inventory management, and inventory tracking for stock control across multiple locations. It also includes order management, order processing, and order tracking, plus shipping management, transportation management, and delivery management. Additional features include barcoding/RFID, real-time data, reporting & statistics, and data import/export.

Getting Started and Support

### What training and onboarding options does Manhattan Active WM offer?

Manhattan Active WM provides documentation for training and onboarding support. Documentation gives teams written reference material for reviewing setup steps, learning product features, and checking guidance as needed during implementation and day-to-day use.

Getting Started and Support

### What customer support options does Manhattan Active WM offer?

Manhattan Active WM provides chat support. Reviewer feedback about support quality is not available, so no user sentiment can be described from the catalog data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Inventory Tracking

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Order Tracking

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track orders throughout the fulfillment process

Reporting & Statistics

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Shipping Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage and track orders being shipped to customers

Activity Tracking

Track and document all activities across devices, networks, and other systems

Barcoding/RFID

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Manhattan Active WM 17 features

Track and document all activities across devices, networks, and other systems

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Import and export data to and from software applications

Manage order deliveries until they are received by the customers

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Manage and support multiple locations

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Create, send, and track purchase orders and their statuses

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Manage and track orders being shipped to customers

Manage the planning and execution of supply chain activities

Organize and track the physical movement of goods from one location to another

Manage and track operations and inventory within warehouses

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Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Value for money

3.0 (1)

### Starting price

Free trial not available

Value for money

3.0 (1)

3.0

Based on 1 reviews

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## Support, customer service and training options

Customer Service

3.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.0 (1)

3.0

Based on 1 reviews

## User reviews

Overall rating

3.0

Based on 1 reviews

Filter by rating

5(0)

4(0)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AR

Ansuman R.

Ecommerce Last mile manager

Retail

### "Solid WMS for ecommerce but audit trail is a pain."

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

July 7, 2026

It gets the job done for large scale ecommerce fulfillment but you really need strong IT support behind you to manage it properly. Not the most user friendly for front line ops people but once you know it you know it.Better self-serve audit capabilities and improved error visibility would significantly improve day-to-day usability

Pros

Honestly the order management side is pretty solid. Managing multiple DCs and carriers at the same time works well and the pipeline configuration is flexible. For ecommerce last mile operations it gives you good visibility on where orders are at any point in the fulfillment process. The autostore integration when it works is smooth and the order processing speed is decent for high volume.

Cons

The biggest frustration for me is you cannot check who edited an order from the UI itself. Like if someone changes a delivery address you have no way to find out who did it without going to your IT team or WMS admin to pull it from the backend. That should honestly be a basic feature. Also the autostore tote issues are a recurring headache - status mismatches, cancelled orders, missing items - we had to raise multiple tickets for the same issue. The system needs better self serve audit capabilities for operations teams. Learning curve is also steep if you are new to it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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