# myEvolv Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about myEvolv Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more. Source: https://www.capterra.com/p/209717/Zoho-Marketing-Automation --- # myEvolv Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 2, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) myEvolv ## What is myEvolv? myEvolv® is a fully web-based, ONC-certified electronic health record (EHR) solution with comprehensive clinical, case management and billing features. It is designed for organizations serving children and families, IDD, autism and behavioral health, enabling convenient, near real-time access to care records. myEvolv aims to help human services organizations achieve whole-person care. myEvolv offers configurable workflows that align with diverse service models, supporting evidence‑based programs and person-centered documentation. Integrated scheduling, reporting and revenue cycle management tools help organizations improve operational efficiency while maintaining compliance with complex payer and regulatory requirements. Real-time access from office or field settings further supports coordinated care, data-driven decision making and scalable growth across programs. ## What is myEvolv used for? [Mental Health](https://www.capterra.com/mental-health-software/)[Human Services](https://www.capterra.com/human-services-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for myEvolv?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ntst.com&name=myEvolv) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### myEvolv 3.0 (13) VS. [4.6 (2,819)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting Price Contact vendor Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.9 (13) Ease Of Use 4.4 (821) Value For Money 2.7 (9) Value For Money 4.3 (749) Customer Service 2.5 (12) Customer Service 4.4 (726) ## myEvolv alternatives [4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) Starting price $58.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.1 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.4 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.7 (828)](https://www.capterra.com/p/124769/CounSol-com/reviews/) Starting price $49.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/209717/myEvolv/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. EMR/EHR 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create and securely store digital patient records Appointment Scheduling 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar E-Prescribing 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Transmit prescriptions to pharmacies electronically Medication Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Administer and track medication inventory, schedules, dosage, and side-effects Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Data Collection Process of gathering, measuring, and analyzing accurate data myEvolv 13 features Schedule appointments via a calendar Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Process of gathering, measuring, and analyzing accurate data Electronic storage of drug information such as name, brand, appearance, etc. Transmit prescriptions to pharmacies electronically Create and securely store digital patient records Must serve psychiatrists/psychiatric practices Manage billing and payments for a healthcare provider Administer and track medication inventory, schedules, dosage, and side-effects Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Plan availability and assign specific time slots for tasks and resources Tools to help therapists document, record, and recall patient encounters Get Advice We can help you find the software with the features you need. Features 2.9 (13) 2.9 Based on 13 reviews ## Pricing Value for money 2.7 (9) ### Starting price Contact vendor for pricing Free trial not available Value for money 2.7 (9) 2.7 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.5 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.5 (12) 2.5 Based on 12 reviews ## User reviews Overall rating 3.0 Based on 13 reviews Filter by rating 5(2) 4(3) 3(3) 2(2) 1(3) Mentioned topic Sorted by most recent AL Adrian L. CMA Non-Profit Organization Management ### "User friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 2/10 March 11, 2025 My evolving user friendly and learning the system was simple Pros Ease of use and training modules were very insightful Cons There is not much not to like about this sustem Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TA Trissa A. Psychiatric NP Mental Health Care ### "Worst EMR I've ever used. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 29, 2024 Terrible, horrible, impairing to work flow. The EMR is the most difficult 'client' of the day, every day. Pros No pros... I can't think of a single one. There are no pros as far as I'm concerned. Cons Everything. Crashes multiple times/day, not intuitive, not user friendly, many glitches and is tricky to use. Can only open one chart at a time, Cannot access chart from calendar, unreliable, Cannot save a note in progress, cannot review chart while in an open encounter, and much much more. Switched from [Epic](https://www.capterra.com/p/126804/Epic/) Change in agencies. I left a FQHC and moved to a CBMHC. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MW Melissa W. Billing Coordinator Mental Health Care ### "Oh God WHY!" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 22, 2021 myEvolv has me on edge. I never know what is going to happen next. Pros If you want to know about anything clinical, i.e. notes, new regulations, myEvolv and Netsmart is there for you. The information on the encounters, progress notes, treatment plans will be pristine! Cons Pristine notes will be junk claims in no time because myEvolv/Netsmart has a hard time implementing billing regulations. Everything is in the next upgrade. So in the meantime you make corrections by hand in RevConnect/Netsmart. Yes another Netsmart product. I won't go into that because I don't have that much time. With these products you just never know what will go wrong. The help for the financial/billing side is just bad. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RT Rachel T. Director of Quality Assurance ### "Painful" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 26, 2019 Pros The one good thing about this product is its ability to interface with other software. This is helpful to keep the chart updated with toxicology results and medication changes. However, this has not been fully implemented and I foresee problems once we goes live. Cons The implementation phase of this product was poorly conducted. The data conversion was missing important information that was supposed to be included in the documentation. We ended up having to go into each chart and add basic information that we already provided to netsmart but wasn't input in the system. There is very little guidance and training after the go-live date and what training is done leaves a lot to be desired. There are several basic needs the system is not sophisticated enough to handle including the workflow set up for the new OASAS 820 regulations. This makes it difficult to track compliance which is needed for credentialing purposes. Reports are not user friendly and do not export data to excel well. It basically exports all the data into the spreadsheet and you spend most of your time deleting what you don't need making it inefficient to use. The solution provided to us by netsmart was to use the data insight reports. If you don't know SQL, don't bother. It also doesn't allow you to share the reports that you create with the entire staff. It only gets shared with the staff that have access to the data insight reports. The KPI function is nice but it is still being developed so there are a lot of reports that cannot be built. The OASAS admission (PAS 44) and discharge (PAS 45) forms are supposed to pull so you can do batch submissions. Unfortunately, the forms in netsmart are not able to follow any logic to guide clinicians to answer correctly so none of the batch submissions go through making the entire process useless. Group functionality is poor. Even if a client is discharged from the program, they remain in the groups. There is not even a prompt to remove them. This ends up leading to difficulty putting an end date to the client enrolled in the group. Furthermore, the names keep piling up on the list which is a nuisance. Treatment plan configuration is not user friendly. The system requires a lot of clicks and steps to get anything done. The overall experience with this system has been problematic from the beginning. No matter what we are trying to accomplish, there are always issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS Doug S. Compliance Project Manager ### "A Fractured Company reflected in Fractured Software" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 26, 2019 I would encourage you to look elsewhere. Pros There are few PROs to the use of this product. I have used four EMRs and this one provides the least support and satisfaction. Cons Netsmart is a large company. Communication between departments is poor. Many of the people working there are "siloed: and have little interaction or information from others who are working on the same project. This leads to many configuration calls that end with Netsmart representative saying that the customer should reach out to another Netsmart rep to resolve issues. Basic functionality is lacking in the product. Triggers or "workflows" for required documentation work poorly which eliminates use of Quality Assurance reporting. There are no "canned" reports in the software for commonly needed task. Each report has to be individually crafted and then cannot be shared between users. Group service documentation is laborious. KPI and Data Insight reporting are far too technical for most behavioral health agencies. Implementation of the software is slow, cumbersome, and there tends to be no one "owning" the process on Netsmart's end. Project Management is poor and undefined. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DO Dawn O. Director of Finance Medical Practice ### "Great System but Tough to get support" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 March 26, 2018 Pros This is a system that can be custom built to meet your needs. It works will with foster care systems, nursing home systems and substance abuse centers. Not only is it a complete Electronic Medical Records (EMR) System, but it also handles billing for such services. It's a very robust system that can handle charting for different levels of care within one facility. Cons We have had this system in place for over 2 years and still are not able to use it efficiently, especially on the billing side. I honestly believe it can do everything we need it to do, but getting the support you need to fix issues is a real challenge. I have noticed that the support side has ramped up in the past 6 months, but this does come with a price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Shivangi M. Admin Assistant Medical Practice ### "User-friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2017 Pros Able to navigate menu's. Put client data. Confidientiality. Reports are generated easily. Excel preview of report works. Cons Customer Service. Inadequate formulas. Inadequate information about the services that were required. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SB Simon B. Therapist Mental Health Care ### "I do not enjoy using Evolv." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 February 21, 2017 I have been working with Evolv approximately three years. It is fairly easy to understand. I do not have any issues with Evolv's UI or features. However, Evolv does not fit the needs of billing. We routinely run into billing issues caused by a "new feature" that has been added to evolv. Pros Adaptable, Simple Interface Cons Does not exactly fit needs, such as billing to MCO's. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MC Moriah C. Office Manager Medical Practice ### "myEvolv by Netsmart" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 4, 2016 I chose this system because the price was good and the reviews were good. It as well seems like a fairly simple program to work. You can access this site from we-based computers and via cell phone, which can be very helpful. myEvolv by Netsmart isan integrated EHR solution that incorporates a robust accountsreceivable/accounts payable sub-ledger directly within the system. The software is ideal for community health centers as well as behavioral &mental health facilities, child, family & social services agencies, and providers serving individuals with intellectual & developmental disabilities.The ratings on this software had a 3 out of 5 stars. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EH Elisha H. Database Manager Mental Health Care ### "User-Friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 19, 2016 This is a user-friendly system, not as many bells and whistles as others but it works well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/209717/myEvolv/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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