# Printful Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Printful the right Web to Print solution for you? Explore 77 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/209769/Printful/reviews

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Printful

4.2 (77)

[View alternatives](https://www.capterra.com/p/209769/Printful/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Reviews of Printful

Ease of use

4.3

Customer Service

3.9

## Pros and Cons in Reviews

aM

anm M

ownerDesign, Self-employedUsed the software for: More than 2 years.

“The product quality has been consistent, and having access to branding options helps create a more professional look for my store. While the pricing and shipping costs can be a bit higher than some alternatives, the reliability, ease of use, and quality make it a dependable choice for running a print-on-demand business.“

April 16, 2026

aM

anm M

ownerDesign, Self-employedUsed the software for: More than 2 years.

“What I liked least about Printful is the pricing. While the quality is good, the base cost of products can be higher compared to some other print-on-demand services, which makes it harder to maintain strong profit margins—especially when starting out.“

April 16, 2026

aM

anm M

ownerDesign, Self-employedUsed the software for: More than 2 years.

“Their reliable fulfillment and branding options, like custom labels and packaging inserts, really help create a more professional customer experience.“

April 16, 2026

JM

Jackie M

HR and Finance ManagerAutomotive, 11 - 50 employeesUsed the software for: More than 2 years.

“As I mentioned, there have been times where the print or embroidery quality has been inconsistent. When this has occurred, they've made it right, but you do have to go through the process of submitting images of the products, waiting in the queue for the customer service rep, etc. when the items really shouldn't have been sent out like that in the first place.“

July 1, 2024

JM

Jackie M

HR and Finance ManagerAutomotive, 11 - 50 employeesUsed the software for: More than 2 years.

“We are a small business, so syncing Printful's fulfillment with our website so that customers and employees can order items with our branding on it when they want is the most cost-effective way for us to have custom merch produced.“

July 1, 2024

ES

Ellie S

FounderRetail, Self-employedUsed the software for: More than 2 years.

“Some parts of the UX can be confusing, especially when managing multiple stores or updating product variants.“

October 21, 2025

aM

anm M

ownerDesign, Self-employedUsed the software for: More than 2 years.

“The platform is easy to use and integrates smoothly with online stores, making it simple to design, launch, and manage products.“

April 16, 2026

PM

Paul M

CEONewspapers, Self-employedUsed the software for: 1-2 years.

“I was on a chat for four hours the other day, and there was nothing they could do to resolve my issue.“

July 6, 2024

## Showing most helpful reviews

Showing 1-25 of 77 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kevin O.  
Small Business Owner  
Retail  
Used the software for: 2+ years

### "The Best in the Biz!"

September 13, 2022

5.0

I started years ago with Printful. I now use other POD providers as well, but have been in love with their quality, service, customer service, policies, and more. I have always been a huge fan and I see no dropping them in the future, they really are the best.

Pros

Yu do not need a cent or even artistic ability to start an online store chock full of a myriad of popular and needed products. And, it is absolutely free. It syncs with your store on Etsy, Amazon, Ebay, and more and you do something once, push the product to your store, and everything is automated thereafter.

Cons

I stated that Printful was $$$ Mid-tier earlier in teh evaluation of cost in this review. That is only referring to the cost of their products and fulfillment. The software is FREE to use and has online, apps, and more but as it is free they have a higher price for all their products. They are the best in the business worldwide, but other POD companies are also free with just as good of results in general...but Printful wins every time in consistency and quality and you pay for it in teh products.

Review Source

ML

Margaret L.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Start a Business With Printful "

February 22, 2026

5.0

It's a very easy site to navigate through. There are many types of products and it is very inexpensive. Plus I can have quality products shipped by Printful to my customers. They take care of everything. It's a great way to have a side business and to extend my art sales to generate more income.

Pros

I can easily make art prints and products with my art. I just upload a quality image of my paintings and look for the products I want to create with it. I have connected Printful with my Hostinger account so that my products can be sold from my Hostinger business website. However, I can also order my prints or products to sell them to customers in person. My business branding is also included. Another plus is that Printful is secure and safe for customers. They also handle any refunds of products they ship out. So far I haven't experienced any bugs or issues with the site.

Cons

When I upload an image, I'm not able to edit the image with color contrasts, cropping, etc like you can in Gelato. Images must be edited before uploading.

Alternatives considered

[SPOD](https://www.capterra.com/p/238101/SPOD/)

Reason for choosing Printful

I was able to integrate it easily with my Hostinger account for free and connect it so that I can sell the products on my website.

Review Source

VR

Verified Reviewer  
Founder  
Apparel & Fashion  
Used the software for: 1-2 years

### "High Hopes, Poor Execution "

May 6, 2026

2.0

Easy setup but disappointing execution. We ran it for about 6 months and decided to ditch it. Could be better now but hard to say. Sometimes they did ok but often not great.

Pros

It was easy to set up and get your branding right. It makes it very simple and fast. Design is relatively easy and we did not have any bugs or issues.

Cons

The actual final product and fulfillment. There were several mishaps. One mug wasn’t even our logo. Shirts printed poorly. It was not to the quality our customers expected. Shipping and fulfillment was also rather slow.

Review Source

VR

Verified Reviewer  
Owner  
Apparel & Fashion  
Used the software for: 1-2 years

### "Printful Prints Well"

November 16, 2024

4.0

I like Printful and use it when I need products with more color variety.

Pros

I liked the variety of products and product colors.

Cons

The print quality was somewhat dull on some of the garments.

Alternatives considered

[SPOD](https://www.capterra.com/p/238101/SPOD/)

Reason for choosing Printful

There are sometimes a better variety of colors.

Review Source

SW

Shamekia W.  
Business Owner  
Retail  
Used the software for: Less than 6 months

### "My Experience Using Printful"

July 5, 2022

5.0

Overall, I give Prinful 5 stars. at the end of the day, the quality of their products is amazing and it makes me proud to partner up with them.

Pros

I love the Mockups and the design options. I am able to be creative and find patterns that suit my style.

Cons

How to unsync products and how you can't have more than one of the same item in your store. For example, I designed a water bottle, and then I wanted to design another water bottle. Well, printful does not allow you to use the same product twice. I wanted to have a few choices of designs displayed at my storefront for the water bottles.

Alternatives considered

[Alibaba Cloud](https://www.capterra.com/p/203474/Alibaba-Cloud/)

Reason for choosing Printful

I am able to be creative using Prinful and design products to my liking.

Review Source

aM

anm M.  
owner  
Design  
Used the software for: 2+ years

### "Is Printful Worth It? My Honest Experience"

April 16, 2026

5.0

Overall, my experience with Printful has been very positive. The platform is easy to use and integrates smoothly with online stores, making it simple to design, launch, and manage products. I really like that they handle production and shipping, which saves a lot of time and allows me to focus on growing my brand and marketing my products. The product quality has been consistent, and having access to branding options helps create a more professional look for my store. While the pricing and shipping costs can be a bit higher than some alternatives, the reliability, ease of use, and quality make it a dependable choice for running a print-on-demand business.

Pros

What I liked most about Printful is how easy it makes the entire print-on-demand process from start to finish. The platform is very user-friendly, especially when it comes to designing products and syncing them with online stores. I also appreciate the wide range of high-quality products and customization options, which makes it easy to create unique items for my brand. Another big advantage is that Printful handles printing, packaging, and shipping, which allows me to focus more on marketing and growing my business instead of worrying about logistics. Their reliable fulfillment and branding options, like custom labels and packaging inserts, really help create a more professional customer experience.

Cons

What I liked least about Printful is the pricing. While the quality is good, the base cost of products can be higher compared to some other print-on-demand services, which makes it harder to maintain strong profit margins—especially when starting out. I also found that shipping costs can add up quickly, particularly for international orders, which can be a drawback for customers. Additionally, some products have limited customization options, and fulfillment times can occasionally be slower during peak seasons, which may impact customer satisfaction.

Review Source

DK

Dave K.  
Founder  
Retail  
Used the software for: 1-2 years

### "Convenient Print-On-Demand, but Pricing and Support Can Frustrate"

January 5, 2026

4.0

Overall, it’s a convenient and reliable platform for print-on-demand, but pricing and support can be frustrating. It works well for basic fulfillment, but scaling or handling issues can be challenging.

Pros

The products are easy to source and generally reliable, and the fulfillment process is straightforward. It’s convenient for running a print-on-demand store without handling inventory.

Cons

Some products are overpriced compared to retail, which makes pricing tricky. Support is slow and often unhelpful.

Review Source

ES

Ellie S.  
Founder  
Retail  
Used the software for: 2+ years

### "Reliable Print-on-Demand Partner with a Few UX Hiccups"

October 21, 2025

5.0

Overall, Printful has been a great solution for running my Etsy shop with minimal hassle. It’s dependable, the fulfillment times are reasonable, and I like knowing my customers are getting a quality product. If they streamlined a few of the navigation steps and improved communication from support, it would be close to perfect.

Pros

I like that Printful integrates seamlessly with Etsy, making it easy to drop ship my designs without a ton of manual work. The product quality is solid and consistent, and I really appreciate how intuitive most of the design tools and mockup generators are. The overall user experience feels modern and professional.

Cons

Some parts of the UX can be confusing, especially when managing multiple stores or updating product variants. Customer service is fine, but sometimes it takes a few messages to get a clear answer or resolution.

Review Source

DS

Desiree S.  
Life purpose coach  
Consumer Services  
Used the software for: 2+ years

### "Sunshine approved 🙂 happy happy "

April 8, 2025

4.0

My overall experience with printfull Is \* just what I've always dreamed it would be- "so easy a caveman can do it\*

Pros

My overall favorite thing in regards to my time spent using printfull, is the user-friendly, click, click and pull/bam you're done. It's seamless, effortless, and most importantly Printfull is definitely dependable.

Cons

I honestly can't think of anything I dislike about printfull.

Review Source

JT

James T.  
Owner  
Computer Software  
Used the software for: 1-2 years

### "Great and affordable customization platform"

September 4, 2025

5.0

Overall has been a great service to use. No major complaints that have caused me to look for other options.

Pros

Printful is an easy to use platform to sell custom products without having inventory. There are a lot of options for product customizations.

Cons

Sometimes prices were a little too high for some things. The same happened occasionally with shipping also.

Review Source

LM

Latoria M.  
Singer Songwriter, Author, and Poet  
Entertainment  
Used the software for: 2+ years

### "A Decent Choice"

March 23, 2025

5.0

I have used it to print out graphic tees and I was satisfied with the results, though the quality was not the best that I've seen.

Pros

A simple, fast, and affordable way to generate custom designed products fot prices that are adjustible and reasonable.

Cons

I didn't like that the quality of the print was not the best that I've seen.

Review Source

DB

Donae B.  
Author and writer  
Writing and Editing  
Used the software for: 2+ years

### "Printful is my go-to for print on demand services! "

November 28, 2022

5.0

Overall it’s one of the best print on demand services compared to the other company’s that integrates well with my websites e-commerce platform and delivers products to my customers efficiently.

Pros

I liked Printful because it integrates with my Wix website and allows me to see everything that is taking place on the e-commerce side of my website. I also like Printful for the ability to brand my products with my company logo. I also like that Printful offers a variety of products on the market.

Cons

I didn’t like that I have to pay and upfront charge for embroidery features. Some of their products are a bit pricey and doesn’t give much room for profit markups.

Review Source

DL

Daniel L.  
Owner  
Retail  
Used the software for: 2+ years

### "Great Software and POD Products, Terrible Order Management Policies"

June 15, 2021

4.0

Printful delivers a good product but refuses to think about their customers' end customers and use common sense. This makes them unsuitable for use with Amazon stores, and undesirable for use if your customers care about getting their products on time.

Pros

Printful is easy to set up through Shopify, and even through WooCommerce, and they produce a pretty good product on average. The Amazon integration is nice to have, but does have some issues.

Cons

Printful has rules for fulfilment that often make zero sense and cause massive delays in product fulfilment. For example (and I've seen this dozens of times), if a particular shirt is out of stock in the US and won't be back in stock for three days, the smart thing would be to wait to fulfill the order when that shirt comes back in stock. What they will do instead, is fulfill that item from Europe. Then it gets shipped to their facility in the US. This adds ~14-35 days to the shipping time, depending on the shipping service used (not up to you). Then, the item gets shipped to the customer. That last few days of the process is what they count as their fulfilment time, allowing them to pretend they kept their guarantee. I had a client's Amazon account that was completely ruined by this. POD was a new, and relatively tiny part of the account - but the repeated delays prompted Amazon to heavily punish the account, and the client lost their business. The problem was discussed with printful and they refused to fix or even acknowledge the issue. They wouldn't even allow us to say we don't want items fulfilled from Europe.

Review Source

EW

Edwin W.  
Owner  
Design  
Used the software for: 1-2 years

### "Printful Product Review"

July 31, 2021

4.0

Initially, my experience went well. As Printful grew, however, keeping my business a priority for them became a big issue. The quality control also started to fizzle...Honestly., in the long run, I'm glad I stopped working with Printful and just started printing with a local screen printer.

Pros

What I like most about Printful is the ease of launching an apparel brand within minutes. With TONS of blank apparel items you can certainly provide a very customized product for your customers.

Cons

There are a few things I do not like about Printful. They are a little pricy...I feel their sublimation printing should be a bit cheaper. Another thing is they did have long turnaround times. As the apparel industry grows, more clients begin to use Printful. The demand for apparel printing is greater than the fast working times Printful can provide. Also, it is a pain to set up tax (Nexus) with Printful, if you sell worldwide...

Review Source

SS

Sheilla S.  
Digital Designer  
Design  
Used the software for: 2+ years

### "The best on-demand fulfilling service I've ever used."

June 23, 2022

5.0

Overall - I love Printful and will continue to use them in the future. I've tried several other print to ship platforms, but the ease of use that Printful offers is just amazing. I would highly recommend them.

Pros

Printful truly handles every part of the process. Their platform makes it easy to design products, preview them as realistically as possible, and connect them to online stores. Their fees are extremely reasonable for the amount of work they put into fulfilling and delivering every product. Best of all, they have one of the best customer support chat teams I've ever experienced. I've had to contact them several times over the years and I've always been really impressed.

Cons

Honestly, there's not a lot of cons to Printful. Sure, the shipping and prices could be lower, but with everything that's going on, it's understandable. More types of inventory would be great. They also limit the number of addresses that one can use for sample orders. I've moved a few times and I'm unable to update my address as a result.

Review Source

HM

Heather M.  
Shop owner  
Consumer Goods  
Used the software for: 2+ years

### "Printful for shop merchandise "

July 23, 2021

3.0

In the past my experiences were pretty good, although the shipping times have always been pretty slow. However, during Covid, printful was not well managed - shipping and customer service were horrible and have me considering going elsewhere

Pros

I like that it integrates with my website and gives me the ability to save my stock for in store purchases. Additionally, it saves me time with packaging and shipping

Cons

Not very mobile friendly; I find myself having to use my laptop when I need to make changes or want to add new stock which can be inconvenient at times.

Review Source

MM

Mathew M.  
Photographer  
Photography  
Used the software for: Less than 6 months

### "DO not Trust this company with your design? "

June 6, 2022

1.0

Pros

Nothing yet! They still cant get it wright!

Cons

I found Printful and decided to give them a try for my new line of custom design hoodies and hats. Needless to say we are still in trying to get the sample hoodie printed properly! It has been over a month and Printful can't even print my logo in the CENTER of the hoodie? I mean are you serious? Do you not do quality control or measure before you print? Very unprofessional and unknowledgeable customer service as a whole! Every time I email with a concern, I get a different agent to jumps in to help, but all it happens is that they DO NOT Understand what is happening or read your request. Yes they offered a credit but what's the point when they cant even get (1) Sample printed right or double checked before shipping. I'm glad this happened now and NOT when my clients receive the JUNK thy print! Horrible all around and its a shame that Printful is allowed to proceed with this kind of terrible customer service and NO knowledge in basic Printing. I have asked several times to speak with \[SENSITIVE CONTENT\] or main people in charge to explain what is going on! But they all refuse and say NO one can be reached? That is Bull Sh$t at its best. I have waisted enough time and money on this company and I'm telling you please RUN and find someone else that cares and will actually quality control their product before shipping out to your clients. Mathew

Review Source

VR

Verified Reviewer  
Writer/Data Entry Specialist  
Writing and Editing  
Used the software for: Less than 6 months

### "Easy to use for Print on Demand"

December 12, 2022

5.0

I love this software.

Pros

I like that I don't have to think about inventory. Shipping is also handled by them. And I like that it is very easy to start your own small business without the hassle.

Cons

It is not easy to integrate with a store not listed using API

Review Source

GG

Gentian G.  
Instructor  
Design  
Used the software for: Less than 6 months

### "The best POD"

August 20, 2022

5.0

Working with Printful is an experience on its own. The app makes the business very easy, with lots of products, brand personalization, and above all, the shipping and pricing calculations. Highly recommended.

Pros

When it comes to Print on Demand, Printful stands apart from its competitors. Its extensive features and handy mockup generator makes Printful the best app you can find.

Cons

Maybe Printful needs improvement on the ability to edit more product description, tags, SEO tools.

Review Source

wS

william S.  
owner  
Apparel & Fashion  
Used the software for: 6-12 months

### "Less than perfect"

May 30, 2021

4.0

Overall experience is ok. I feel like their products are too expensive which leaves yoou less profit.

Pros

POD software, I like that you can upload your own images or designs as any print on demand software you are able to do. One thing I do really like is they are an eco friendly and green company.

Cons

What I like least about this software is you can not reposistion things on their stuff. Lets take a t- shirt design for example. Once you choose your image they place it in the upper part of a shirt. You cannot move it around or make any larger then what they allow for.

Review Source

PL

Patrick L.  
Co Owner  
Wholesale  
Used the software for: 2+ years

### "The best print on demand company out there!"

April 6, 2021

5.0

I don't have many bad things to say about Printful. They are easy to deal with, fast turnaround and their prices are some of the lowest out there.

Pros

The ease of integration is unbeatable. To sync Printful with my e-store took almost no time at all and works flawlessly.

Cons

Their user interface can be a bit confusing. There are too many menu options and pages. It is in dire need of being more simplistic.

Review Source

SJ

Susan J.  
Publisher  
Publishing  
Used the software for: 2+ years

### "Printful"

October 17, 2022

5.0

Overall my experience has been good, and my products have arrived in good shape.

Pros

It helps me use my own design creativity for my online and offline stores

Cons

Pricing could be better, as it sometimes affects my purchase

Review Source

JR

Jazmin R.  
Founder  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy to use, easy to ship"

August 7, 2022

5.0

Pros

I love that I don’t need to print shirts and swag then coordinate shipping the items. Printful does it all for you, including integrating with my site.

Cons

I don’t really have any issues with it. The only con is the price.

Review Source

PQ

Pablo Q.  
Agent  
Insurance  
Used the software for: Less than 6 months

### "Great Supplier"

February 28, 2022

5.0

Pros

integrates with many apps and helps you create and visualize your product.

Cons

More options to create products and play with them while creating final product.

Review Source

MW

Morgan W.  
Artist  
Arts and Crafts  
Used the software for: Less than 6 months

### "Printfulb review"

July 22, 2022

5.0

Pros

I think that it is easy to set up your images on wide vast type of products. I like that it’s connected To my square about for people to make orders directly

Cons

It can Be time consuming with all the steps and options

Review Source

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