--- title: "ULab Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ULab Software - reviews, pricing plans, popular comparisons to other Laboratory Information Management System products and more." source_url: "https://www.capterra.com/p/209771/ULab/" page_type: "product" language: "en" --- # ULab Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ULab ## What is ULab? ULab is a web based platform that provides lab managers with all the tools they need to run their labs more safely, more sustainably and more efficiently. ULab has tools for cataloguing equipment and lab layouts, a sophisticated booking engine, reporting tools, maintenance and incident tracking and now even has track and trace functionality. ULab is flexible, scalable and modular. ## What is ULab used for? [Laboratory Information Management System](https://www.capterra.com/laboratory-information-management-system-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $100 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ULab?[Manage this product listing](https://www.g2.com/products/ulab/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ULab 4.4 (17) VS. [4.9 (21)](https://www.capterra.com/p/178173/Lockbox/reviews/) Starting Price $100 Flat Rate, Per Month Starting Price $150 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (17) Ease Of Use 4.7 (25) Value For Money 4.8 (9) Value For Money 4.9 (13) Customer Service 4.7 (9) Customer Service 5.0 (19) ## ULab alternatives [4.4 (7)](https://www.capterra.com/p/131230/LabWare-LIMS/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.3 (45)](https://www.capterra.com/p/120809/CGM-LABDAQ/reviews/) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [0.0](https://www.capterra.com/p/229497/CellPort-Cell-Culture-Suite/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [reprua](https://www.capterra.com/p/267962/reprua/) [4.0 (25)](https://www.capterra.com/p/267962/reprua/#reviews) Starting price $11000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/267962/reprua/) ## FAQs about ULab Overview ### Which roles and teams benefit most from ULab? ULab is most used by laboratory technicians, research staff, and academic teams that need to manage samples, experiments, and lab workflows efficiently. Project managers and program administrators use it to coordinate resources and documentation, while scientific officers, lecturers, and business development leads rely on it for oversight, collaboration, and research continuity. Answer based on 17 reviews Overview ### What company size and specific industries is ULab built for? ULab is designed for organizations of any size that run laboratories and need lab managers to catalogue, schedule, maintain, and report on equipment usage. It is suited to laboratory operations across scientific, research, testing, and technical sectors where equipment oversight is part of daily work. Features and Usability ### What are the key features of ULab? ULab offers electronic laboratory notebook capabilities, instrument management, inventory management and inventory tracking, plus resource management for lab operations. It also includes access controls and role-based permissions, customizable fields, document storage, reporting and analytics with customizable reports and summary reports, activity dashboard, data visualization, search and filter, compliance tracking, barcode printing, API, and EDI. Getting Started and Support ### What training and onboarding options does ULab offer? ULab provides videos for training and onboarding support. These videos can give teams a visual, self-paced way to learn the product’s core functions and review setup steps as needed. Getting Started and Support ### What customer support options does ULab offer? ULab provides Email/Help Desk support for customer questions and issues. No reviewer feedback about support experience is available, so there is no evidence to describe response speed, helpfulness, or common frustrations. ## Features AI summary Based on 412 Laboratory Information Management System reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating laboratory information management system software: - **Data Storage Management** (**57%** of reviewers rated this feature as critical) - **Sample Management** (**61%**) - **Testing/QA Management** (**43%**) ULab includes other capabilities that reviewers also consider important, such as **Access Controls/Permissions** (**56%**), **Instrument Management** (**42%**), and **Compliance Tracking** (**41%**). Together, these features help laboratories control user access, keep equipment records organized, and stay aligned with regulatory requirements, giving teams better oversight of daily operations and more consistent process control. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Customizable Fields Customize data fields to support various needs and use cases Customizable Reports Alter the layout and content of reports ULab 17 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Visualization: Graphical representation of data - Document Storage: Store and organize documents in a centralized system - Electronic Laboratory Notebook: Built-in Electronic Laboratory Notebook tools or integration with third-party ELN solutions - Instrument Management: Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria --- Features 4.3 (17) 4.3 Based on 17 reviews ## Pricing Value for money 4.8 (9) Free Trial Basic $100.00 Flat Rate,Per Month Value for money 4.8 (9) 4.8 Based on 9 reviews ## Support, customer service and training options Customer Service 4.7 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (9) 4.7 Based on 9 reviews ## User reviews Overall rating 4.4 Based on 17 reviews Filter by rating 5(9) 4(6) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent DB Daniel B. Senior Technician Machinery ### "Excellent Booking software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 27, 2021 We've been able to move our old booking systems ( some other software, some shared excel documents, some paper) all to one coherent system, which has made life much easier. Pros I like the ease with which ULab can be implemented. It is simple enough to allow quick and speedy bookings, whilst also having enough features to give a level of inventory management, related document storage (risk assessments), etc. Cons It isn't particularly polished and could have the aesthetic improved a bit, but that's a minor criticism. It works well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 29, 2021 Thanks for the feedback Daniel. You'll be glad to hear the platform is getting a face lift in the near future. DB dan B. labratory technician Mechanical or Industrial Engineering ### "ULab" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2021 very positive experience. Pros very user friendly software with clear and concise instructions for beginners. Cons had one problem with logging in once but after speaking to the customer service team the issue was quickly resolved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MG Martin G. Engineering Technician Mechanical or Industrial Engineering ### "A complete solution to equipment booking" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 January 7, 2021 ULab has formed a core part of equipment usage strategy in the department as it has spread from team to team, and is now seen as the standard and expected option by our student community. We had looked at alternative software but it cost considerably more for the same functionality! Pros My favourite aspect of using ULab is the ability to inform students of down time, both predicted and actual, on pieces of equipment. This is much quicker than trying to contact individuals and also eliminates the issue of people not checking their emails! Cons In all honesty I don't think there's been any issue ion our time of using ULab, it's been pretty flawless and met our expectations in all aspects. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RE RuAngelie E. Senior Lecturer Biotechnology ### "Good organisation " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 3, 2020 Pros Organisation is good and user friendly. Cons Graphics on the lab layout is not so user friendly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK Mara K. Laboratory Business Development Officer Higher Education ### "Misses the mark" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 December 1, 2020 Pros The premise is good and the software has potential, however it would require teh full time attention of a programmer to bring the product up to even a minimum standard. Cons The interface it very clunky and nothing is intuitive. It seems to take six clicks to do any task and I only the time or patience for two. The user "home" page over emphasis trivial info and the expense of useful features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SR Stewart R. Senior Technical Officer Research ### "SMC ULab review after lockdown." 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 December 1, 2020 I had a very positive experience with ULab although I had to field user complaints and critisms on a daily basis. The technical support was excellent and I had the developers email address. As a customer I couldn't ask for anything more. Pros At the time the software was very useful as it enabled us to rapidly input all of our equipment and users could quickly set themselves up on the system and start booking timeslots to use the equipment with the minimum of fuss. We never had a booking system before so it enabled us to get a good understanding of what we required. Cons Only the lab owner could pull reports from the system. Took too many mouse clicks to achieve basic tasks. Sometimes bookings didn't show - occasional small glitches. Wasn't possible to view the calendar by tool location (so simialr tools were grouped). Maintenance wasn't integrated (or not so in a logical way). Didn't work great on mobile devices - which is a necessity in a cleanroom! Overall, the system felt too clunky / not polished and took too long to achieve basic tasks. Reasons for choosing ULab Ulab was researched and chosen by my previous manager (who has now left the company) and he left it up to me to implement. Our new manager has decided that he would now like to use ClusterMarket and has left it up to me to implement! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YC Yunzhou C. research assistant Semiconductors ### "Convenience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 1, 2020 Pros Help to arrange my work easily by booking for different labs and tools. Cons The time slot cannot be edited when I accidently click on the past date. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL Carlos L. PhD Research ### "Carlos" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 30, 2020 Pros The equipment can be booked online. We can look if a certain equipment is available ether in our or other departments. Cons Sometimes is difficult to find an specific item/equipment. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WM William M. Senior Lecturer Research ### "Ulab - review - lab manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 30, 2020 Very positive. I really like the software, and use it to manage my lab bookings. Pros Calendar and booking system. Ease of setting up a resource. Cons Sometimes finding an option you need can be a little difficult. Having all options e.g., as a dropdown could possibly enhance the product. Alternatives considered [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Reasons for choosing ULab Ease of use and possibility to manage the resource and display it more effectively to users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GR Georgina R. Scientific Officer Higher Education ### "Instrument booking system" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 30, 2020 no cost to us and great for allowing users in other buildings to book remotely and I am notified that they have booked Pros It is easy for our users to book themselves , they do not have to ask the manager to book for them. They have to register and so users are known they cannot book anonymously and/or ambiguously. It has to be a registered university address Cons Entering the booking system can be clumsy , if you look at the lab diary you cannot book from there, you have to exit and go to bookings . When entering bookings sometimes the time cannot be altered . When you book a whole day it only shows at the top of the day rather than showing all the hours of that day as booked. would be helpful to access the booking on my phone , the lab that the instrument is in , currently does not have a pc which can easily connect to the internet and so check and view bookings Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/209771/ULab/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.