--- title: "ChannelEngine Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ChannelEngine Software - reviews, pricing plans, popular comparisons to other Channel Management products and more." source_url: "https://www.capterra.com/p/209775/ChannelEngine/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # ChannelEngine Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ChannelEngine ## What is ChannelEngine? ChannelEngine makes it easy for businesses to sell on 1300+ online marketplaces. By keeping your product listings, inventory, and orders synchronized across all your sales channels. So you can focus on selling while we handle the technical details. Ideal for marketers looking to streamline their multi-channel strategy and boost sales with minimal effort. ## What is ChannelEngine used for? [Channel Management](https://www.capterra.com/channel-management-software/)[Multi-Channel eCommerce](https://www.capterra.com/multi-channel-ecommerce-software/)[Catalog Management](https://www.capterra.com/catalog-management-software/) Overall rating Based on 55 user reviews Reviews sentiment Positive 98% Neutral 0% Negative 2% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## ChannelEngine alternatives Highest Rated [Poleepo](https://www.capterra.com/p/232626/Poleepo/) [5.0 (26)](https://www.capterra.com/p/232626/Poleepo/reviews/) Starting price $76.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/232626/Poleepo/) [Jungle Scout](https://www.capterra.com/p/249574/Jungle-Scout/) [4.7 (285)](https://www.capterra.com/p/249574/Jungle-Scout/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/249574/Jungle-Scout/) [Shipturtle](https://www.capterra.com/p/212232/Shipturtle/) [4.9 (50)](https://www.capterra.com/p/212232/Shipturtle/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/212232/Shipturtle/) [Seller Assistant](https://www.capterra.com/p/10004795/Seller-Assistant-App/) [4.8 (62)](https://www.capterra.com/p/10004795/Seller-Assistant-App/reviews/) Starting price $15.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10004795/Seller-Assistant-App/) [View all alternatives](https://www.capterra.com/p/209775/ChannelEngine/alternatives/) ## FAQs about ChannelEngine Overview ### What problems does ChannelEngine solve? ChannelEngine solves the operational burden of managing product content, prices, inventory, orders, and category mappings across multiple marketplaces. Its automation reduces manual feed updates, pricing adjustments, invoice delivery, and localization work. Marketplace managers, e-commerce teams, product owners, and small teams expanding across countries benefit from faster channel setup and centralized daily operations. Answer based on 26 reviews Overview ### Which roles and teams benefit most from ChannelEngine? ChannelEngine is most used by marketplace managers, specialists, and coordinators who manage product listings, orders, and marketplace connections. E-commerce managers and digital leaders use it to oversee multichannel sales operations and catalog distribution, while business development and partnership teams support marketplace expansion, retailer relationships, and new channel launches. Answer based on 55 reviews Overview ### What company size and industries is ChannelEngine built for? ChannelEngine is for small ecommerce brands and retailers selling on marketplaces, with 71% of reviewers from small businesses and Retail leading at 25%. It also serves midsize companies (18%) and enterprises (11%), particularly in Consumer Goods and Furniture, each representing 13% of reviewers. Answer based on 55 reviews Features and Usability ### What are the key features of ChannelEngine? ChannelEngine includes core marketplace integrations and multi-channel management for centralizing product content, orders, inventory, and pricing. Differentiating features include advanced content mapping and automation rules, real-time stock synchronization, channel-specific price rules, repricing, returns management, and channel analytics for monitoring sales performance across marketplaces. Answer based on 26 reviews Integrations ### Which third-party tools and platforms does ChannelEngine integrate with? ChannelEngine integrates with Adobe Commerce, Akeneo Product Cloud, Dynamics 365 Business Central, KatanaPIM, Odoo, Oracle Cloud Financials, SAP Analytics Cloud, Shopify, and WooCommerce. These integrations cover ecommerce, product information management, ERP, financials, and analytics platforms. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does ChannelEngine offer? ChannelEngine provides in person training, live online sessions, webinars, documentation, and videos. In person training and live online sessions support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced viewing for setup and product guidance. Answer based on 3 reviews Getting Started and Support ### What customer support options does ChannelEngine offer? ChannelEngine provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users describe support as responsive and helpful, with quick problem resolution during setup and aftercare, though some note that assistance often depends on reaching the right team for specific issues. Answer based on 6 reviews Features and Usability ### How well does ChannelEngine support team collaboration? ChannelEngine supports close working relationships through responsive account management, technical guidance, and feedback-driven product development. Marketplace teams value access to support, product, and UX contacts when resolving issues or planning expansion. Some users note that company-specific feature requests can take time, so teams should set expectations for roadmap timing. Answer based on 14 reviews Features and Usability ### How does ChannelEngine manage sales across marketplaces? ChannelEngine centralizes marketplace sales operations by syncing product content, inventory, prices, and orders across connected channels. Ecommerce teams value flexible feed mapping, international marketplace access, and reduced manual updates. Setup can require technical preparation and channel-specific knowledge, however, and some sellers report that onboarding or integrations take longer than expected. Answer based on 13 reviews ## Features AI summary Based on 2,511 Channel Management reviews Capterra reviewers highlight these as the features buyers value most when choosing channel management software: - **Calendar Management** (**68%** of reviewers rated this feature as critical) - **Data Synchronization** (**70%**) - **Multi-Channel Management** (**64%**) ChannelEngine includes **Data Synchronization** and **Multi-Channel Management**, giving teams a way to keep product information aligned across sales channels and manage marketplace activity from one system. However, it does not include **Calendar Management**. Instead, it offers other features that reviewers also rate as important, including **Real-Time Data** (**60%**), **Third-Party Integrations** (**49%**), and **Inventory Control** (**38%**), helping businesses maintain accurate stock levels, connect with other tools, and respond faster to changes across channels. Data Synchronization 4.5 (19) 94.74% of 19 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Multi-Channel Management 3.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Real-Time Data 4.5 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Receive data and information in real time Third-Party Integrations 4.4 (19) 89.47% of 19 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Inventory Control 4.5 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Monitor product stock levels Order Management 4.6 (30) 73.33% of 30 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases ChannelEngine 108 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Catalog Creation: Create catalogs of products and/or services - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Categorization/Grouping: Organize and group data or items based on various criteria - Channel Analytics: Analyze and track performance of channels - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Cross Selling Functionality: Automatically suggest related, complementary or add-on items to customers - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Import/Export: Import and export data to and from software applications - Data Mapping: Track the management and flow of data throughout the organization - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Delivery Management: Manage order deliveries until they are received by the customers - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Email Templates: Pre-made examples and templates for emails - For eCommerce: Intended to be used by online stores - For Manufacturers: Intended to be used by manufacturers - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Kitting: Group and package individual but related items as one package set - Label Printing: Process of printing custom labels through various methods. - Localization Automation: Adapt content to display differently based on viewer location - Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations - Marketplace Integration: Integration with third-party marketplace software - Merchandising: The activity of promoting the sale of goods at retail - Metadata Management: Collect and maintain structured information that describes data or content - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Store: Manage multiple teams and operations from a central location - Multi-Vendor: Designed for multiple vendors - Online Catalog: An online catalog of inventory that customers can view - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Partner Management: Manage channel partners through a portal where they can access all product information - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Predictive Analytics: Predict future data based on historical data sets - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Catalog: Present a catalog of inventory that customers can view - Product Comparison: Compare multiple products based on their features, capabilities, pricing, etc. - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Version Control: Track revisions and updates made to files and navigate between different versions - Warehouse Management: Manage and track operations and inventory within warehouses - Website Management: Built-in website builder or integration with third-party site - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (55) 4.3 Based on 55 reviews ## Pricing Value for money 4.4 (50) Value for money 4.4 (50) 4.4 Based on 50 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Odoo](https://www.capterra.com/p/135618/Odoo/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[ SAP Analytics Cloud](https://www.capterra.com/p/249571/SAP-Analytics-Cloud/)[ Oracle Cloud Financials](https://www.capterra.com/p/133096/Oracle-Financials/)[ Akeneo Product Cloud](https://www.capterra.com/p/151863/Akeneo-PIM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (54) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (54) 4.4 Based on 54 reviews ## User reviews Overall rating 4.6 Based on 55 reviews Filter by rating Counts reflect reviews available in this feed. 5(35) 4(19) 3(0) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful RE Reviewer Project Lead - Marketplaces Used the software for: 3-5 years ### "Would you like to sell via marketplaces? ChannelEngine first" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 11, 2026 I wouldn't like to be Product Owner of marketplaces within my organization without ChannelEngine It's much easier to sell via variety of marketplaces because of your tool and your Team. I always feel supported, what's more you also are eager to improve our stats - it also has a direct impact on my daily work. Thanks to you we also discovered multiple times the gaps that we need to cover e.g. quality of product data. Finally, I appreciate that you (\[sensitive content hidden\] and Support Team) understand that with some Countries our discussion/cooperation is different because of the culture that is basically different - it makes my work also easier. Pros Dedicated Key Account Manager, who always has time to answer, support or give you some recommendations. What's more, the feeling that \[sensitive content hidden\] will address your questions/needs internally if that's required. This is also connected with knowing people from different teams inside ChannelEngine, such as Products Team, Support, UX. Having exchange with them is another factor that makes our cooperation better. Our feedback at the and is also taken into consideration by them, so ChannelEngine has been improving the tool, so it'll suit our needs. Cons Ticket system - because I'd like to have rights to edit my comments from time to time :) I'd like also to see more data (average response time) have an overview of attached screenshots or documents - long story short, something like Jira. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Ecommerce Manager Used the software for: 3-5 years ### "BSH Channel Engine Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 9, 2026 Overall, we are extremely pleased with the support we receive from Channel Engine. Our relationship goes far beyond that of a typical service provider and client; it is a true e-commerce partnership focused on mutual growth Pros Channel Engine provides an invaluable solution for managing our marketplace business, allowing us to navigate diverse environments with ease through its unified, user-friendly interface. The robust back-end automation significantly saves time and boosts our operational efficiency, while their built-in modules offer excellent data insights crucial for identifying and executing growth strategies. Furthermore, the strong support and feedback we receive from the Channel Engine team ensure we are always optimizing our performance Cons While Channel Engine excels in many areas, there are key opportunities for enhancement, particularly in the initial onboarding phase where improvements to product mappings and attribute matching would significantly streamline the setup process. Leveraging ASIN data, which already contains product group and EAN information, could allow Channel Engine to intelligently suggest optimal product placements, thus automating a currently manual step. Additionally, the insights module could be greatly enhanced by incorporating AI-driven recommendations, providing sellers with actionable to-dos directly derived from the data to further optimize their business strategies. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Marketplace Manager Used the software for: 3-5 years ### "A Strong Partner and Tool for Growth" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 24, 2025 Pros ChannelEngine makes it incredibly easy to manage all our marketplace sales from one central platform. The automation of order processing, stock updates, and pricing saves us a lot of time and reduces manual errors. We also appreciate the wide range of integrations and the excellent customer support. It’s a scalable solution that grows with our business needs. Cons Some parts of the platform could benefit from more flexibility, such as custom mapping options or more detailed error messages during product synchronization. The user interface is generally intuitive, but at times, it takes a few extra clicks to reach key settings. But overall, it’s a great tool. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VR Verified Reviewer Marketplace Manager Used the software for: 1-3 years ### "Verry good platform to intergrate your favorite marketplaces" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 16, 2023 Pros Communication and intergration with Dirk works verry well.Order flow from marketplaces to our own system works verry goodThe communication from Channelengine regarding new channels and opportunities is verry handy Cons The costs no one likes to pay ;-) Like to be informed more about issue's Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Marketplace Specialist Used the software for: 3-5 years ### "ChannelEngine review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 23, 2023 Pros The integrator function of ChannelEngine works best and the support of the team is fast and helpful. Cons Big changes/updates in the back end of ChannelEngine can have a large impact on our performances. The past has shown that this sometimes is not correctly communicated or tested properly and can affect our sales too much. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Marketplace Specialist Used the software for: 1-3 years ### "Review Brandfield" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 19, 2023 Pros I like the fact that you can easily add marketplaces through intregation Cons Sometimes there occurs a bug in the mappings or the stock didn't get refreshed on time Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Associate Director eCommerce and Digital Marketing Used the software for: 1-3 years ### "Accelerating growth in multiple regions" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 16, 2023 Thanks to the support of Channel Engine we are now capable of scaling on multiple marketplace at a higher pace. Pros Channel Engine has been essential in scaling our business on multiple platforms / marketplaces across regions: not only Amazon in the US and EMEA, but also 'local'marketplaces in Germany, The Netherlands and France. Still working on scaling to other platforms, with the full support and engagement of the customer success managers. Cons US integrations were delayed due to some critical differences between the Euopean and US markets. This is being handled, however, a deeper understanding of the intricate details of the doing business in the US (Tax issues) should have been a known.However, CE-team is adequately following up and setting up a separate test environment for the US market. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Marketplace Marketeer Used the software for: Less than 1 year ### "ChannelEngine feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2023 Amazed by the ChannelEngine features and possibilities. Also in cooperation with our success manager, we are able to easily manage different marketplaces and expand to other new channels. Pros Content mapping, price rules, feedback why products are not published, customer care, Order management. Cons Repricer doesn't work for all situations. We often lose to much unnecessary margin because the repricer does not increase the price when possible. For example: price gets repriced from 200 to 170 to win the buy box. Competitions offer gets offline, which makes it possible to bring the price back to 200 and still have the buy box, but our repricer does not do that (yet).It would also be a really nice feature if we could see the % of each field in de mapping stage that is correctly filled. For example: Required field X in Category Y has 97% successfully filled fields.Currently we can not see this on the mapping page. It would also be very effective if ChannelEngine shows us the products with empty fields (3%). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Marketplace Manager Used the software for: 3-5 years ### "Easy to use and pro-active integrator for all marketplace activities " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2023 Great solution for external channel management, regarding orders, stock, content etc. No direct integration needed with several marketplace channels which saves us a great deal of time and custom work. Pros Good customer service, willingness to help and proactiveness. Easy to use and nice overviews of errors, listed products etc. Documentation of all channels are available as well. Cons There's nothing not to like to be honest. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Operations Specialist Used the software for: 3-5 years ### "Advanced, user-friendly and efficient software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 21, 2023 Pros ChannelEngine is a user-friendly integrator which is understandable by almost everyone. The integration process is well guided, the level of support offered (both customer/general and technical) is high and there is a very extensive database of helpful articles. The software itself is extensive in terms of features but still manageable. Cons The software sometimes struggles with the amount of data within a tenant/account containing many articles. However, this has already improved significantly over the past two years. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/209775/ChannelEngine/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Rithum vs ChannelEngine](https://www.capterra.com/compare/32810-209775/ChannelAdvisor-Enterprise-vs-ChannelEngine)