# Page 2 | ChannelEngine Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is ChannelEngine the right Product Data Management solution for you? Explore 53 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/209775/ChannelEngine/reviews

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ChannelEngine

4.6 (53)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of ChannelEngine

## Showing most helpful reviews

Showing 26-50 of 53 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SJ

Sotton J.  
manager  
Retail  
Used the software for: 6-12 months

### "Channel engine good integrator"

June 18, 2024

5.0

Pros

i like the ergonomics and ease of use compared with competitors

Cons

the price to start working with channel

Review Source

AB

Alexander B.  
Product Owner Global E-Commerce  
Consumer Electronics  
Used the software for: 1-2 years

### "Sell where people shop with ChannelEngine"

June 22, 2023

5.0

\- Very satisfied - Great team and collaboration- Very much customer-centric, looking for joint growth

Pros

\- User-friendly UI- Great onboarding experience- Continuous improvements on channel interfaces- Incorporating suggestions, and taking feedback seriously- Adding new features almost every month- Pioneering new channels and geographies

Cons

\- Beta channels come with quite some child-diseases- Reporting capabilities, notifications, and user roles can be improved

Alternatives considered

[Lengow](https://www.capterra.com/p/162794/Lengow/)[PlentyONE](https://www.capterra.com/p/161191/PlentyONE/)[Rithum](https://www.capterra.com/p/32810/ChannelAdvisor-Enterprise/)

Reason for choosing ChannelEngine

\- International footprint- promising roadmap and eagerness to grow together on new channels and geographies

Review Source

VR

Verified Reviewer  
Marketplace Manager  
Luxury Goods & Jewelry  
Used the software for: 1-2 years

### "Verry good platform to intergrate your favorite marketplaces"

June 15, 2023

5.0

Pros

Communication and intergration with Dirk works verry well.Order flow from marketplaces to our own system works verry goodThe communication from Channelengine regarding new channels and opportunities is verry handy

Cons

The costs no one likes to pay ;-) Like to be informed more about issue's

Review Source

KS

Kees S.  
Customer Experience Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Review Kees Smit"

July 31, 2023

5.0

Channelengine is een essentiele software voor de moderne E-Commerce.

Pros

Het gemak en de overzichtelijkheid wat ChannelEngine biedt is van enorm belang. Verder kunnen wij alles doen via ChannelEngine; integraties, content beheren, voorraad synchroniseren en nog veel meer.

Cons

Het klantcontact van ChannelEngine kan nog verbeterd worden. Soms moet je meerdere werkdagen wachten op een reactie. Dit kan gevolgen voor de bedrijfsvoering hebben.

Reason for choosing ChannelEngine

Uiteindelijk is voor ChannelEngine gekozen, omdat zij ons het meeste perspectief boden voor de toekomst.

Review Source

ML

Marit L.  
Marketplace Manager  
Sports  
Used the software for: 1-2 years

### "Review"

June 14, 2023

5.0

Pros

The ease in using the application and the customer support.

Cons

We're missing the possibility to chat to our customers in Channel Engine. The customer support now needs to log in to dozens channels to talk to the customers. Another integrator has this function.

Alternatives considered

[BeezUP](https://www.capterra.com/p/204947/BeezUP/)

Switched from

[Channable](https://www.capterra.com/p/182568/Channable/)

We haven't completely switched yet. That is now on the table.We started with Channel Engine about two years ago, because you had the repricer for Amazon and at the time Channable didn't have this option.

Review Source

vV

valerie V.  
E-commerce/ marketing manager  
Textiles  
Used the software for: 6-12 months

### "Positieve ervaring met Channel Engine"

June 16, 2023

4.0

Nu wij één platform hebben waar wij alle content voor verschillende marketplaces kunnen delen scheelt dit heel veel tijd in het verrijken van de content.

Pros

Channel Engine is erg makkelijk in gebruik. Zowel voor het verrijken van de content als het koppelen van nieuwe marketplaces is gemakkelijk. Daarnaast is het service level ook goed.

Cons

Omdat er zoveel data samengevoegd wordt in Channel Engine kan het af en toe wat langzamer werken. Daarnaast zou het fijn zijn als er meer mogelijkheden zijn met het dashboard zoals bijvoorbeeld een CSV export uitdraaien.

Review Source

FP

Fred P.  
Marketplace Manager  
Retail  
Used the software for: 2+ years

### "Met recht een SaaS oplossing"

March 9, 2021

5.0

Door ChannelEngine hebben wij ons aantal verkoopkanalen binnen een paar maanden kunnen uitbreiden van 3 naar 12 verkoopkanalen door heel Europa.

Pros

De content opties binnen ChannelEngine zijn ideaal voor ons kleine team, waarin wij niet genoeg tijd hebben om voor ieder platform zoals Amazon en Bol.com steeds content aan te leveren. Door het instellen van regels en vaste mappings kunnen met hoge snelheid nieuwe artikelen worden ingeschoten op de verschillende platforms. Dat is een tijdsinvestering in CE, die zich heel snel terugbetaalt.

Cons

Niet alles gaat altijd goed via ChannelEngine, maar daarvoor hebben ze wel een zeer betrokken en snelle support afdeling om samen de juiste oplossing mee te zoeken.

Alternatives considered

[Channable](https://www.capterra.com/p/182568/Channable/)

Reason for choosing ChannelEngine

We werken op dit moment ook nog met Channable voor een aantal CPC en CPS kanalen die nog niet beschikbaar zijn bij ChannelEngine.

Review Source

GB

Guido B.  
Marketplace Coordinator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Friendly to use"

June 16, 2023

4.0

Pros

Just the main priorities. The order management, stock.

Cons

The integration with Amazon is not really working

Review Source

GD

Geena D.  
Online Marketeer  
Furniture  
Used the software for: 6-12 months

### "Review RM x CE"

August 3, 2021

4.0

Riviera Maison kan door het gebruik van ChannelEngine op een snelle manier verbinden met marketplaces. ChannelEngine is een betrouwbare partner en straalt echt motivatie uit. De employees bij CE zijn altijd bereidt om de juiste oplossingen te bieden. Er wordt echt geluisterd naar nieuwe ideeen.

Pros

ChannelEngine is makkelijk in gebruik en iedereen zou hiermee kunnen werken. Na een soepele integratie hebben we de aanwezigheid op verschillende marketplaces snel in kunnen zetten. De ambities kunnen nu echt waargemaakt worden. Zelfs met een kleinschalig team is het mogelijk om een vliegende start te creeeren.

Cons

Er is altijd ruimte voor verbetering, zo ook bij ChannelEngine. Denk bijvoorbeeld aan het instellen van lanceringsdata, informatie pop-ups of een snelle blik op vereiste wijzigingen in de mapping. ChannelEngine blijft niet stil zitten en zijn achter de schermen doorgaand bezig met vernieuwing. Dit is een goed vooruitzicht voor de toekomst.

Review Source

PR

Pepijn R.  
Marketplace specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Pepijn's review"

June 15, 2023

4.0

I use it every day and like the system in general.

Pros

Diversity of use of the system. It is integrated in a lot of system I use.

Cons

The correctness sometimes. When I refund an order via CE, the portal doens't see it sometimes.

Review Source

Marina C.  
President  
Internet  
Used the software for: I used a free trial

### "The perfect tool to expand my business online"

July 28, 2023

4.0

I love the functionality it's so precious and the inventory management has been especially helpful as it helps me maximize my sales and keep my stock up to date in real time.

Pros

I love its ease of use and its ability to integrate with different platforms, such as my online store and other sales channels.

Cons

Sometimes when I have a problem or query it can take a little time to get a response from the customer support team.

Review Source

PM

Patrick M.  
Project Manager eCommerce - Marketplaces  
Wholesale  
Used the software for: 2+ years

### "Intuitives Tool, um Produkte auf vielen versch. Marktplätzen zu platzieren und Aufträge abzuwickeln"

March 27, 2023

5.0

Pros

Es ist sehr einfach neue Marktplätze über Channelengine anzubinden. Die Entwicklung der individuellen Schnittstellen (Produktdaten, Angebotsdaten, Bestelldaten etc.) zu den Marktplätzen wird von Channelengine übernommen, sodass selbst nur sehr geringe Entwicklerkosten für Anbindungen aufgewendet werden müssen.

Cons

Channelengine ist in der Lage sehr viele Daten zu beziehen und grafisch darzutellen. Dennoch ist die Exportfunktion dieser Daten noch ausbaufähig.

Review Source

YA

Yossi A.  
Directeur des opérations  
Furniture  
Used the software for: Less than 6 months

### "Très cher pour un logiciel par performant et des interlocuteurs qui ne connaissent pas leur logiciel "

February 26, 2024

1.0

Nous avons signé avec channel engine pour un prix très elevé par rapport a la concurrence mais je dois dire qu'on nous l'as bien vendu. Une fois signé par contre ce n'est plus la même. - L'intégration est sous traité par une société qui ne connait pas le logiciel et pas du tout réactive. - Contrairement a se qu'on nous a vendu l'intégration avec les marketplaces est ultra complexe - Commercial présent au début pour nous rassurer mais ensuite absent - Account manager totalement absent qui ne prend même pas la peine de répondre. Concrètement nous avons intégré channel engine depuis 4 mois et toujours aucune marketplace connectée. Du temps et de l'argent perdu.

Pros

Contact commercial assez sympa mais bien sur on vous vend du rêve

Cons

Interface et manipulation très complexe. Logiciel sous performant avec règles très compliquée a faire.

Review Source

JW

Ji W.  
Business Analyst  
Retail  
Used the software for: 1-2 years

### "Great choice to jump-start your business"

June 15, 2023

5.0

Overall, my experience with ChannelEngine has been positive. It enables quick business expansion without too much technical hassles.

Pros

Quickly connecting to top marketplaces and jump-starting sales. The support team also offers flexible, custom solutions to meet specific business needs.

Cons

The current feature efficiently manages daily sales activities. It would be fantastic if it could also facilitate promotional mechanisms with marketplaces.

Review Source

GV

Gertjan V.  
Business Developer  
Consumer Goods  
Used the software for: 1-2 years

### "Sturdy package with a lot of functionalities"

September 3, 2021

5.0

Pros

The software is easy to use and has a lot of functionalities. We like the fact that we can use advanced mapping settings to make sure our content will fit the template of each marketplce we are selling on. It is also really easy to add new channels and their account management is great. Channelengine is growing rapidly and does a great job at developing functionalities that their customers need. They are fully aware of the fact that their customers' opinions and experiences are a key factor in their product development.

Cons

Since we have a lot of products (over 400.000), the software does struggle a bit with the sheer volume of data. Some pages have long loading times and the software feels sluggish.

Review Source

NL

Noni L.  
Marketplaces specialist  
Luxury Goods & Jewelry  
Used the software for: 2+ years

### "Great "

June 19, 2023

4.0

Pretty well integrations were easy.

Pros

It’s very user friendly and has a great overview.

Cons

If there is an error we can’t do anything since CE is connected to all of our MP’s

Review Source

AB

Alex B.  
Sales Employee  
Consumer Goods  
Used the software for: 2+ years

### "Very complete marketplace integrator"

June 15, 2023

5.0

Pros

easy to scale up to more marketplaces, repricer has lots of options.

Cons

ruling can be difficult (mapping) also the ticketresponse time could be better.

Review Source

AV

Annabel V.  
Ecommerce Manager  
Retail  
Used the software for: 1-2 years

### "Great for integrating a big catalogue with marketplaces"

March 17, 2023

5.0

Pros

We have a big catalogue (20K+ SKUs) so it is a challenge to connect the right products to the different marketplaces but thanks to ChannelEngine our team is able to handle and setup everything fairly quickly

Cons

Return handling could be improved in terms of replacements.

Review Source

RV

Rick V.  
Marketplace Coordinator  
Wholesale  
Used the software for: 1-2 years

### "Personal review "

June 26, 2023

4.0

Pros

It was easy to push content and enable different marketplaces. Orderflow goes really smooth same with returns.

Cons

I do not always understand the wiki but customer service is able to enlighten me when needed.

Review Source

Arnaud G.  
Directeur  
Internet  
Used the software for: 2+ years

### "Goede software"

March 9, 2021

5.0

Goede ervaringen en betrouwbare partij om mee samen te werken

Pros

Makkelijk te gebruiken en een groot bereik om je marketplaces te bedienen!

Cons

Relatief duur en soms lastig in te stellen

Reason for choosing ChannelEngine

Internationaal karakter en meer opties

Review Source

LC

Laia C.  
Marketplace specialist  
Furniture  
Used the software for: Less than 6 months

### "CE channel managing tool"

June 15, 2023

4.0

One of the easiest integrators I have ever worked with with a very good personal touch.

Pros

the personal treatment from our key account manager

Cons

I would like them to implement some changes that would give us more autonomy to not depend so much on technical support that can be increasingly saturated.

Review Source

ES

Elmi S.  
Owner  
Sporting Goods  
Used the software for: 2+ years

### "Easy to use, quick and good support"

March 9, 2021

5.0

Quick support when there is a problem. Easy to connect a marketplace. Easy to try and when it's not working to disconnect.

Pros

The possibilities to connect different marketplaces in the same environment in stead of all different modules.

Cons

The inability to push a specific or scheduled task.

Reason for choosing ChannelEngine

We make use of a lot of different marketplaces, ChannelEngine was the cheapest and most user friendly option for what we wanted at that time.

Review Source

Liliana A.  
GED  
Marketing and Advertising  
Used the software for: I used a free trial

### "An essential solution for growth in e-commerce"

June 16, 2023

5.0

This platform has completely transformed my online selling strategy and significantly expanded my global reach.

Pros

The ability to integrate my online store with multiple marketplaces and sales channels around the world and now I can reach a much wider audience and in turn take advantage of sales opportunities on different platforms, without having to deal with tedious task management. inventory and update of products manually.

Cons

I sometimes experience delays in inventory syncing and product updates across different sales channels.

Review Source

OH

Ondrej H.  
Head of E-commerce  
Consumer Goods  
Used the software for: 1-2 years

### "Easy to use! Very good value for money!"

July 23, 2021

4.0

Pros

Channel Engine is very user-friendly and intuitive software that we've worked. Well described technical documentation. Easy to integrate.

Cons

Limited catalogue management options. Missing global rules options.

Review Source

ED

Emiel D.  
E-commerce Manager  
Apparel & Fashion  
Used the software for: 6-12 months

### "Userfriendly and intuitive Integrator"

July 16, 2021

4.0

Pros

We like working with ChannelEngine because it's very easy to work with. And due to the help of a fantastic Onboarding Specialist we really had a flying start on Bol.com

Cons

ChannelEngine does not jét have all the desired connections.

Review Source

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