# Skilled Nursing Core Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Skilled Nursing Core Platform the right Nursing Home solution for you? Explore 156 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/209866/Skilled-Nursing-Core-Platform/reviews --- Skilled Nursing Core Platform 4.7 (156) [View alternatives](https://www.capterra.com/p/209866/Skilled-Nursing-Core-Platform/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Reviews of Skilled Nursing Core Platform Ease of use 4.6 Customer Service 4.4 ## Pros and Cons in Reviews Ronna P Supervisor of Clinical Documentation InformaticsHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “What I liked most about the PCC Platform was its ability to streamline resident care coordination through real-time documentation, comprehensive care planning tools, and seamless communication across interdisciplinary teams.“ August 15, 2025 JC Jessica C MDS CoordinatorHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “You can't run a report of all the Fall Risk Assessment scores or Braden scores, etc. and you can only send certain UDA's via secure messages. Why can't you send any/all of them?“ October 27, 2025 Ronna P Supervisor of Clinical Documentation InformaticsHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “I especially value the integration of additional solutions like the Skin and Wound module, which allows for detailed tracking and management of wound care, and Document Manager, which helps streamline document storage and retrieval.“ August 15, 2025 RL Rebecca L Clinical Software SpecialistHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “We have started some (Nursing Advantage and Insights) and had to cancel them due to non use or due to the nurses not using the product as intended.“ September 16, 2025 Chandra W Clinical Operations ManagerHealth, Wellness and Fitness, 201 - 500 employeesUsed the software for: More than 2 years. “PointClickCare goes above and beyond with innovation, they keep customers informed of changes to come to healthcare and they truly listen to their customers and involve them in updates and enhancements. Plus, they have an amazing online community where users can connect and network.“ August 8, 2025 Carolyn K ACCOUNTS MANAGERHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “When processing Triple Checks Monthly, you have to go back and forth unnecessarily to complete each task.“ July 30, 2025 RW Robyne W Sr Systems SpecialistHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “These integrations save the business office a lot of time that was previously spent on calling for authorizations, exporting claims, tracking and posting payments, etc.“ October 20, 2025 BH Bryseida H Admissions CoordinatorHealth, Wellness and Fitness, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Compliance Risk: Failing to secure required consents puts the facility at risk of violating HIPAA and other healthcare regulations.“ July 11, 2025 ## Showing most helpful reviews Showing 1-25 of 156 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Carolyn K. ACCOUNTS MANAGER Hospital & Health Care Used the software for: 2+ years ### "5 Star Review" July 30, 2025 5.0 I have found Point Click Care to be more in line with our facility as opposed to AHT. Month End Closing process runs smoothly as well. Pros I have found the PCC to be very user friendly and, as long as you enter data correctly, it informs you of deadlines coming up . Cons When processing Triple Checks Monthly, you have to go back and forth unnecessarily to complete each task. Switched from [AHT TMS](https://www.capterra.com/p/203510/AHT-TMS/) I'm not sure of this answer. I am a director at a nursing home and don't make those decisions. Review Source Response from PointClickCare November 18, 2025 Thank you for sharing your feedback! We’re glad to hear that PCC has been user-friendly and helpful in keeping track of deadlines. Your insight on the Triple Check process is valuable. Thank you for sharing. It’s great to know that PCC aligns well with your facility and supports smooth month-end closing. We appreciate your input! RL Rebecca L. Clinical Software Specialist Hospital & Health Care Used the software for: 2+ years ### "Skilled Nursing PCC is easy to use and train, a must have for a company wanted to move forward in healthcare. " September 16, 2025 5.0 Our company has been using the product since 2018, coming from another EHR platform, PCC was easier to transition to and remains easier to train on with new facilities coming on each year. It's hard to find a nurse in the Midwest that has not use the product at some time in their Long Term Care career. Pros The product is easy for end users to learn and use. The data that comes out in reports assist in providing patient care and improving outcomes. Cons The cost associated with extra packages. As a large company, getting everyone to use the extra packages we have to pay for can be difficult. We have started some (Nursing Advantage and Insights) and had to cancel them due to non use or due to the nurses not using the product as intended. Switched from [myUnity](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/) The product was hard to train, hard to set up and was difficult to get updates on. Review Source Response from PointClickCare November 18, 2025 Thank you for sharing your feedback! We’re glad to hear that the platform has been easy for your team to learn and use, and that reporting features are helping improve patient care and outcomes. It’s great to know the transition from your previous EHR was smooth and continues to support onboarding new facilities. We appreciate your comments regarding additional packages and adoption challenges. Your insight is valuable, and we’ll continue working on ways to make these solutions easier to implement and maximize their benefits for your staff. Thank you for being a partner since 2018 and for your trust in PointClickCare. Your feedback helps us improve and deliver even greater value. BW Brittany W. RN, MDS Hospital & Health Care Used the software for: 1-2 years ### "Review PCC" January 19, 2023 3.0 Overall I like the desire to build better, make communications better. The idea that it doesn't have to always be the same. Pros The interventions within the care plans. Varies links within the system, allowing the ability to link documentation. Cons new features have faults in updating. Sometimes it is hard to get error corrected/to physically speak with someone who can assist. the 672/802 format could be updated. We had Matrix before, the work flow was easier and saved time compared to PCC. Alternatives considered [AODocs Document Management](https://www.capterra.com/p/148529/AODocs-Document-Management/) Reason for choosing Skilled Nursing Core Platform The ability to "talk" to different area within the healthcare systems continuum - Hospital, SNF, Homecare Review Source Response from PointClickCare February 8, 2023 Thanks so much Brittany for your review. We are thrilled that you find value in the ability to link documentation in care plans. The future of healthcare is interoperability and we are excited to continue to offer solutions to promote collaboration, communication and connection throughout the entire care journey. We appreciate all your feedback. Thanks for sharing. PointClickCare Carlo L. Health Information Systems Educator Hospital & Health Care Used the software for: 2+ years ### "PCC is the best, hands down" April 30, 2025 5.0 Pros It's very intuitive and provides a lot of features that will benefit resident care Cons It's hard to say because I've worked with other EHRs in the past. There's always room to make a good product even better. Switched from [MatrixCare Senior Living Facility](https://www.capterra.com/p/165450/MatrixCare/)[myUnity](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/) Enterprise needs - we were looking for a common solution which new team members can easily adapt to Review Source Response from PointClickCare June 27, 2025 Hi Carlo, Thank you so much for completing the online review! We truly appreciate your insights and feedback. You mentioned that our system is very intuitive and offers many features that will benefit resident care. We’re glad to hear that! We also understand that having worked with other EHRs in the past, you see the potential for continuous improvement. Your perspective is invaluable to us. Additionally, your point about the need for a common solution that new team members can easily adapt to is something we are committed to addressing. Thank you for your partnership and for helping us make our product even better. PointClickCare Team JM Jamie M. Patient Account Representative Hospital & Health Care Used the software for: 2+ years ### "Great program" August 11, 2025 5.0 Pros Very user friendly. Fast customer support. Easy to understand reports. Easy to understand statements. Cons I have not had any major issues with point click care. It is a very good program to use for our nuring facility. Switched from [MEDITECH Expanse](https://www.capterra.com/p/99070/Practice-Management-Solution/) Very difficult to use. Did not work well for our facility. Review Source Response from PointClickCare November 18, 2025 Thank you for sharing your experience with Skilled Nursing Core Platform. We’re thrilled to hear that you find the system user-friendly, with fast support and easy-to-understand reports and statements. Your positive feedback means a lot to us, and we’re glad the platform is meeting your facility’s needs. CH Cyndi H. Clinical Liaison Hospital & Health Care Used the software for: 2+ years ### "Partners in Care" February 18, 2025 5.0 PointClickCare is a trusted partner in providing exceptional care. I can't imagine life without it. Pros PointClickCare is easy to use. It's a comprehensive EHR platform, and it enhances quality of care, staff satisfaction, and regulatory compliance. Cons As our needs evolve and regulations change, the core platform must keep up. Enhancements are appreciated, and PCC strives to stay ahead while seeking feedback from the customer. Switched from [Revere](https://www.capterra.com/p/241211/Revere/) PointClickCare was the leader in the marketplace and we were ready to move towards an electronic medical record system. Review Source Response from PointClickCare March 7, 2025 Thanks so much, Cyndi, for taking the time to complete an online review. We love to hear that you find PointClickCare easy, and we appreciate your partnership in care. Thanks for your feedback on enhancements and the importance of staying up to date with regulatory changes. We couldn't do this without you and your team. Thanks for all you do. -PointClickCare Team JL Jacqueline L. EHR Team, RN, Technical Solutions and Security Impact Lead Hospital & Health Care Used the software for: 2+ years ### "PCC review from a user with experience from end user to admin and clinical configuration managment" December 11, 2024 4.0 I have been using point click care for 10+ years. I have used the system both in the LTPAC and ALF settings. I have been a direct care staff (CNA, RN), a member of middle and upper management, and finally within a corporate level software management team (clinical informatics) This means I have been an end user, a super user, and finally part of a team that manages the configuration of our PCC system in my organization. I am currently the lead on clinical configuration and impact along with the lead in security and in admin configuration. I provide training videos on how to use the PCC system to the end users of our SNF organization. Pros I believe that PCC is one of the simplest user friendly EHR systems available. There are many advantages that make it easier to train the software to new users and enough advanced tips and tricks to teach seasoned veterans of the system more efficient ways of completing their documentation so they can spend more time with the patients completing direct care. Cons There are many limitations to the reporting within PCC. Some of these limitations include report output formats (most not available in excel format which is the easiest to complete audits and data analysis on). Other issues with reporting include the omission of key points of information that we are not able to extract from the system at all. There are very few EMC level reports in comparison to facility level reports. Other cons of the system is that is missing basic clinical functions like output and intake tracking. My current organization utilizes custom UDAs so that we can tailor our forms to match our policies an procedures. While there are many features in the custom uda tool box there are items available in other software that make the forms better. Examples include better diagrams for the body including those that specialize in wounds and oral/dental assessment. Another feature I would love to see is a question in the format of a table that can be filled out by the user. I have submitted many enhancement requests over the years for most of the items that I have written in this box. Switched from [SigmaCare](https://www.capterra.com/p/229615/SigmaCare/) We made the switch to PCC because of the ease of use with PCC compared to sigma however the reporting capabilities of sigma were far superior along with custom uda options. Review Source Response from PointClickCare December 30, 2024 Thanks, Jacqueline, for taking the time to complete a review. We are thrilled to hear that you find PointClickCare one of the simplest and most user-friendly EHRs available. We love hearing that It allows your team to spend more time with the residents. We also truly appreciate your detailed insight and feedback regarding PointClickCare, and we will pass it along to the team. We truly value your expertise and appreciate all you do. -PointClickCare Team CP Candace P. Clinical Reimbursement Specialist Hospital & Health Care Used the software for: 2+ years ### "Best overall EHR" December 14, 2024 5.0 PointClickCare is easy to learn and easy to use. It has a ton of resources built in and others that can be added on. It has the option to be highly customized to your organization. Pros I really like PoinClickCare. Overall, it is the best EHR that I've used in post-acute care. Cons There is nothing that I really dislike about PointClickCare. I would like to see an MDS calendar built in. Switched from [MatrixCare Skilled Nursing Facility](https://www.capterra.com/p/23520/MatrixCare/) I worked for another company that used Matrix. Review Source Response from PointClickCare December 30, 2024 Hi Candace, Thanks for your review. We are thrilled to hear that you like PointClickCare and that it is the best EHR you have used in post-acute care. We appreciate your insight regarding the MDS. If you aren't a member of our online community, Pulse, I suggest joining. We have a MDS industry expert user group. It is a great space to connect with other industry experts, offer feedback, and share your knowledge. Thanks so much for all you do. We appreciate you. -PointClickCare Team JM Jon M. IT AR Director Hospital & Health Care Used the software for: 6-12 months ### "New to PCC Skilled Nursing" February 26, 2025 5.0 So far really good. Any issues we have had have been addressed quickly by support staff. Pros Very easy and intuitive navigation. Detailed and simple all at the same time. Cons We have only been using for about 6 months... no cons yet. Switched from [AHT TMS](https://www.capterra.com/p/203510/AHT-TMS/) AHT was bought out by PCC. We were notified of the change and started implementation as quickly as possible. Review Source Response from PointClickCare March 7, 2025 Thanks so much, Jon, for taking the time to complete an online review. We love to hear that you find PointClickCare easy and intuitive. We also love that you called out that it is detailed and simple at the same time. We are so happy to hear that support staff addressed your issues in a timely manner. We truly appreciate you and all you do. Thanks for being a great partner. -PointClickCare Team GN George N. MRA UC Hospital & Health Care Used the software for: 2+ years ### "An EHR for Everyone" November 28, 2024 5.0 Overall, a very pleasant experience. The EHR team is constantly working on updates and improvements. They actually take ideas and implement them if possible. Looking forward to what is coming in future updates. Pros The ease of use, quick to learn and navigate. Workflows are easy to improve, less time wasted on redundancies. Cons Some areas could need improvement for efficiency. Switched from [MatrixCare Skilled Nursing Facility](https://www.capterra.com/p/23520/MatrixCare/) Corporate decision to have one EHR across all facilities. Review Source Response from PointClickCare December 30, 2024 Thanks, George, for your review. We appreciate you taking time out of your busy day to share your feedback. We love that you find PointClickCare easy to use and quick to learn. Our team is so happy that PointClickCare provides a pleasant experience. We are here for you and your team and welcome your feedback and insight. Be sure to join our customer community, Pulse, where you can connect with other industry experts and share your feedback and insights on our solutions. We appreciate you and all you do for those we care about. -PointClickCare Team SD Sonja D. administrator Health, Wellness and Fitness Used the software for: 6-12 months ### "Satisfied user " September 16, 2024 5.0 We have had good success with the platform. WIth an environment that we are not a corporately owned entity we depend on PCC to give us what we need. Pros It has all the elements needed to be compliant, you do not have to build anything. Cons I do not have any cons to report, overall happy with the platform Switched from [MatrixCare Senior Living Facility](https://www.capterra.com/p/165450/MatrixCare/) lack of ease of use. more familiar with PCC platform form other locations. Nurses coming on board also used to working in other locations PCC. Review Source Response from PointClickCare September 30, 2024 Thank you so much Sonja for your online review. We are thrilled to hear you are a satisfied user of PointClicKCare. We are happy to support you and your organization and are thrilled we can partner with you to improve resident outcomes. -PointClickCare Team CC Christine C. Clinical Informatics Analyst Hospital & Health Care Used the software for: Less than 6 months ### "PCC Rookie" May 28, 2024 5.0 We are still learning, and fine tuning some workflows, but we are enjoying the software, and the staff has easily made the transition. Pros It is very end user friendly. It is easy to navigate to different sections. Cons We are struggling a little with communications. We do a lot of manual messaging, or searching for information. What residents need appointments, what needs to be signed, things like that. Switched from [MatrixCare Life Plan Community](https://www.capterra.com/p/165451/MatrixCare/) MatrixCare was riddled with issues, and their customer service was lacking. Review Source Response from PointClickCare June 11, 2024 Hi Christine, Thanks for the online review. We are thrilled to partner with you and your organization and are so happy that you find PointClikCare end user friendly and easy to navigate. We are always here to support and we have a great community of customers on the Pulse that are always willing to connect and network. Thanks so much for all you do. Your insights and feedback is extremely valuable. - PointClickCare Team BD Brent D. Business Systems Analyst Hospital & Health Care Used the software for: 2+ years ### "Consolidation for success" August 17, 2021 5.0 The experience from start to finish was great. PCC assigns a project manager, clinical implementer, and financial implementer. The journey is on the arduous side of life with a lot of meetings and trainings but the journey is necessary for success. The implementers on each side did an excellent making sure we were ready to cross the finish line. The only negative is I found the project manager to be borderline worthless. But her ineffectiveness did not hinder the project too much. Pros The ability to include all business lines in one software package. Prior to PCC we had separate software for billings, aide charting, nurse charting, and assisted living charting. After implementation of PCC all the disparity was gone. Within a couple of months of being live with PCC we were experiencing efficiencies that were not possible in the disparate model. Cons To me the biggest con with PCC is not having read only access to the database. The DB access would allow customers to create reports that meet the need of the customer. Sure, PCC has a lot of wonderful predefined reports that work well. However, the predefined report is often missing something that would make it a home run. This means that I often need to cobble a couple of reports together to get all the information I need. Alternatives considered [Eldermark](https://www.capterra.com/p/248496/Service-Minder/)[Caremerge](https://www.capterra.com/p/136058/Caremerge/)[Arize EHR](https://www.capterra.com/p/215993/Optimum/)[MatrixCare Home Health & Hospice](https://www.capterra.com/p/81083/Brightree/)[Skilled Nursing Core Platform](https://www.capterra.com/p/209866/Skilled-Nursing-Core-Platform/) Reason for choosing Skilled Nursing Core Platform The primary reason was PCC's desire to stay engaged in process. When I had the final two and was preparing a simple cost benefit analysis PCC was always available and willing to answer questions. By contrast, Matrix Care was slow to answer or failed to answer many of the same questions that were answered by PCC. Switched from [Caremerge](https://www.capterra.com/p/136058/Caremerge/)[Oracle Health Ambulatory Suite](https://www.capterra.com/p/2341/Cerner-Ambulatory-EHR/)[WellSky Long-Term Care](https://www.capterra.com/p/228008/WellSky-Long-Term-Care/) We switched because we wanted to have one EHR solution for all lines of business. The primary motivators were providing better workflow for billing and the allowing for medical record continuity as patients move through the levels of care. Review Source AO Alana O. Business Office Manager Hospital & Health Care Used the software for: 2+ years ### "The Industry Standard" August 2, 2023 5.0 Overall very pleased with this product. Pros Ease of access, user-friendly, and excellent documentation and reporting. Cons Sometimes the system can be overwhelming to new users due to the sheer size and amount of sub-modules. Switched from [LTC](https://www.capterra.com/p/41270/LTC/) To bring our organization up to date with the industry-standard software. Review Source Response from PointClickCare August 23, 2023 Thank you so much Alana for your review. We are thrilled to hear that you find PointClickCare user friendly and that you view it as an excellent tool for documentation and reporting. Thanks for your feedback regarding new users. We truly appreciate your opinion and value your insight. Have a great day - PointClickCare Team jT julie T. rn Outsourcing/Offshoring Used the software for: 1-2 years ### "love point click care" February 11, 2025 5.0 Pros I love how user friendly it is. I am in staff education, so it is very easy to teach. Cons I don't like the user manual. I had to create my own power points to teach it. The trainer platform was useful for this. Review Source Response from PointClickCare March 7, 2025 Thank you so much, Julie, for taking the time to complete an online review. We are thrilled to hear you love PointClickCare and that it is user-friendly and easy for you to teach. Thanks so much for all you do. -PointClickCare Team Jaime H. MDS Coordinator Health, Wellness and Fitness Used the software for: I used a free trial ### "Overall pretty nice" December 31, 2024 5.0 Pros PCC has great ease of use once familiarized with its functions. It flows fairly easily. Cons The MDS experience is somewhat frustrating in section A, where the race/ethnicity has to be put in manually every single time. Review Source Response from PointClickCare January 6, 2025 Hi Jamie, Thank you very much for completing an online review. We are delighted that PointClickCare flows smoothly for you and your team. We also appreciate your feedback on the MDS and wish we could help, but this will require an update from CMS. The MDS has undergone several changes. One significant update is that race and ethnicity are now interview questions that must be answered by the resident or a family member / legal guardian when completing every MDS. Consequently, the answers to these questions may change (highly unlikely, we know), but due to this change, this information cannot be automatically pulled from the electronic health record. We apologize for this inconvenience but want to ensure compliance with MDS regulations. I hope this helps. Thank you again for your valuable input. PointClickCare Team DH Denda H. LPN Medical Practice Used the software for: 1-2 years ### "User friendly " August 31, 2024 5.0 Pros The skilled nursing platform is very user friendly. Cons I haven't discovered any issues within the skilled nursing platform Review Source Response from PointClickCare September 10, 2024 Thanks so much for your online review Denda. We are thrilled to hear that you find PointClickCare easy to use. We can't thank you enough for all you do for those in your care. -PointClickCare Team KR Klurissia R. SS Hospital & Health Care Used the software for: I used a free trial ### "Review for SCP" August 29, 2024 5.0 Overall, my experience was great and would recommend to anyone. Pros Everything was great about the skilled nursing core platform, great and easily accessible. Easy to use. Cons Nothing in particular, a great tool to have to succeed. Review Source Response from PointClickCare September 10, 2024 Thank you so much Klurissa for your online review. We are thrilled to hear that PointClickCare is easy to use and that you would recommend PointClickCare to others. We truly appreciate you and all you do. -PointClickCare Team LL LeAnne L. Consultant Hospital & Health Care Used the software for: 2+ years ### "Configuration is key" January 8, 2024 5.0 Overall experience has been very positive. Pros The use and performance of this platform is endless. Configuration is key. As a consultant I have worked with several companies that use Pointclickcare; the outcome and ease of use is highly dependent on the configuration. When configured as recommended, PCC is hands down the best platform for documentation and billing. When configured and managed haphazardly the result is cumbersome. I am a huge PCC fan! Cons Configuration needs to be more user friendly. Review Source SG Suzanne G. Infection Prevention RN Hospital & Health Care Used the software for: 6-12 months ### "Nursing platform" May 28, 2024 4.0 Pros The ease of use and how the who platform is integrated to make one action launch the follow up tasks is such a game changer, also it makes it so we do not miss a piece when handling multiple tasks at once. The medication administration has areas to record progress notes right from the MAR, saving time and ensuring the important info is not forgotten between changing screens. Cons When we first rolled out PCC nursing platform there were some issues with figuring out the nuances of order entry, such as our set up auto triggered location documentation for each treatment even though that was included in the order. Once we figured out how to fix that it became much easier to enter said orders and for the front line nurses to administer meds and sign off. Review Source Response from PointClickCare June 11, 2024 Thank you so much Suzanne for the online review. We are thrilled to hear that you and your organization find PointClickCare easy to use. Thanks so much for all you do. We truly appreciate and value your expertise and insights. - PointClickCare Team PC Pablo C. Health Informatics Coordinator Hospital & Health Care Used the software for: 2+ years ### "PointClickCare for LTC in Ontario, Canada" April 11, 2024 5.0 My experience has overall always been positive. I have used PCC as a nurse on the floor, at a facility manager level and at a company manager level and at all three levels I have found it to be way to learn, and it provides all the tools required to complete my job. The ability to use SmartZone for education can't be understated as it allows managers to not only suggest training videos but to directly assign them and track the progress if required. There is a lot of customization available throughout the platform, so for high level users it gives you a good amount of control over how to organize items and to guide the flow of your staff's work. Pros The platform offered by PCC for clinical care is excellent. It is intuitive and designed to be easy to learn even by those who are not comfortable with computers. Navigation is easy and the flow of the platform allows people to help others in person or remotely with ease. Their customer service is very good and will take the time to walk you through any issues or any processes you may be unfamiliar with. Cons There are some minor issues at the higher levels of usage. At times it is necessary to reach out to Customer Service with a Letter of Authorization in order to complete an audit and that may cause delays, but it is on rare occasion that there is information that can't be audited through the platform itself. Review Source Response from PointClickCare April 16, 2024 Hi Pablo, Thanks so much for the your insight and feedback. We are thrilled that you find PointClickCare and excellent platform for Clinical Care. We love ot hear that you and your organization find it easy to learn and that navigations is easy. Thanks for your insight on customer service and audit completion. We appreciate your feedback. Thanks so much for all you do. We truly appreciate nurses and are in awe of the sacrifices you make to care for those we love. - PointClickCare Team Tanya S. Clinical Informaticist Hospital & Health Care Used the software for: 2+ years ### "Fits all of our needs in a Life Care Plan Community" January 22, 2024 5.0 I love PCC and its adaptability to all levels of care. Pros Ease of use, configurations, customizations and meets all regulatory compliance. Cons Learning and understanding the PCC verbiage. Reason for choosing Skilled Nursing Core Platform Ease of use along with ease of implementation for the entire organization Review Source Response from PointClickCare February 23, 2024 Tanya, Thank you so much for the online rview and we love to hear that PointClickCare fits all of the needs of your community. We are thrilled that you love PointClickCare and the adaptability to all levels of care. We truly appreciate you and are honored to support you so you can Care Better! PointClickCare Team VH Virginia H. MDS Coordinator Health, Wellness and Fitness Used the software for: 2+ years ### "PCC IS THE BEST SOFTWARE TO MANAGE MDS COORDINATOR DUTIES" December 15, 2023 5.0 I HAVE BEEN A PCC USER FOR ALMOST 15 YEARS FOR DIFFERENT COMPANIES WHO I MANAGE THE RAI PROCESS AND MDS FOR. PCC IS THE BEST. WITH THE RECENT UPDATES ON OCT 1ST 2023, PCC COMMUNICATED THE KNOWN ISSUES AND WAS SO RESPONSIVE TO ANY AND ALL QUESTIONS. Pros IT'S ALMOST INTUITIVE TO MANAGE RESIDENT CARE AND TO MAINTAIN CMS COMPLIANCE WITH HOW PCC FUNCTIONS Cons I HONESTLY CAN'T THINK OF ANYTHING THAT I DON'T LIKE ABOUT PCC Review Source Response from PointClickCare December 20, 2023 Wow Virgina, This is so great to hear. We are thrilled that you find PCC as the best software to manage MDS. We can't thank you enough for your review and are thrilled that you felt supported during this significant MDS udpdate. PointClickCare Team KM Kelly M. Director of Reimbursement Non-Profit Organization Management Used the software for: 6-12 months ### "Skeptial at first but not any more!" September 22, 2023 5.0 Once we actually started using and billing from the platform and seeing the capabilities, I am glad we made the switch. The platform is easy to use. I love the fact that payer eligibility can be run within the system and does not need to be done using an outside service. I also like that all resident billing, records, etc are within their profiles. This makes it very easy to find information needed. Pros Easy to use, integrates with our clearing house. It is easy to bill for skilled nursing. I like that all documents are saved within the system so everything is in the resident's record. Cons Nothing comes to mind at this time. The only thing that was least liked was the conversion. This platform is totally different than what our previous software offered so the conversion was a bit challenging. Review Source Response from PointClickCare September 25, 2023 Hi Kelly, Thanks so much for your review. Love to hear that PointClickCare has been easy to integrate with your clearing house and that it is easy to bill for skilled nursing. So glad that you are happy you switched. We truly value your expertise and advocacy. Your feedback and insight is extremely important to us. Thanks so much for all you do! - PointClickCare Team LB Leane B. HIM - Manager Hospital & Health Care Used the software for: 2+ years ### "Overall review of SNF platform." March 25, 2024 5.0 I am comfortable with this product however it doesn't always provide for our needs without some intervention and configurating. Pros It appeared to be user friendly but in many ways it's not. Cons The inability to customize without configuring a UDA that is time consuming and many times needs multiple revisions. Review Source Response from PointClickCare March 26, 2024 Thanks so much Leane for offering your insight. We truly appreciate the feedback and will pass along to our team. Glad to hear that you are comfortable with the product. We will definitely reach out to learn more about your concerns. You are important to us and we want to ensure we hear you and offer insight into functionality or configuration needs. PointClickCare Team Similar Products Featured ## Related categories [Nursing Home](https://www.capterra.com/nursing-home-software/)[Patient Case Management](https://www.capterra.com/patient-case-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.