# Skilled Nursing Core Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Skilled Nursing Core Platform the right Nursing Home solution for you? Explore 156 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/209866/Skilled-Nursing-Core-Platform/reviews --- Skilled Nursing Core Platform 4.7 (156) [View alternatives](https://www.capterra.com/p/209866/Skilled-Nursing-Core-Platform/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Reviews of Skilled Nursing Core Platform Ease of use 4.6 Customer Service 4.4 ## Pros and Cons in Reviews Ronna P Supervisor of Clinical Documentation InformaticsHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “What I liked most about the PCC Platform was its ability to streamline resident care coordination through real-time documentation, comprehensive care planning tools, and seamless communication across interdisciplinary teams.“ August 15, 2025 JC Jessica C MDS CoordinatorHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “You can't run a report of all the Fall Risk Assessment scores or Braden scores, etc. and you can only send certain UDA's via secure messages. Why can't you send any/all of them?“ October 27, 2025 Ronna P Supervisor of Clinical Documentation InformaticsHospital & Health Care, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “I especially value the integration of additional solutions like the Skin and Wound module, which allows for detailed tracking and management of wound care, and Document Manager, which helps streamline document storage and retrieval.“ August 15, 2025 RL Rebecca L Clinical Software SpecialistHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “We have started some (Nursing Advantage and Insights) and had to cancel them due to non use or due to the nurses not using the product as intended.“ September 16, 2025 Chandra W Clinical Operations ManagerHealth, Wellness and Fitness, 201 - 500 employeesUsed the software for: More than 2 years. “PointClickCare goes above and beyond with innovation, they keep customers informed of changes to come to healthcare and they truly listen to their customers and involve them in updates and enhancements. Plus, they have an amazing online community where users can connect and network.“ August 8, 2025 Carolyn K ACCOUNTS MANAGERHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “When processing Triple Checks Monthly, you have to go back and forth unnecessarily to complete each task.“ July 30, 2025 RW Robyne W Sr Systems SpecialistHospital & Health Care, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “These integrations save the business office a lot of time that was previously spent on calling for authorizations, exporting claims, tracking and posting payments, etc.“ October 20, 2025 BH Bryseida H Admissions CoordinatorHealth, Wellness and Fitness, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Compliance Risk: Failing to secure required consents puts the facility at risk of violating HIPAA and other healthcare regulations.“ July 11, 2025 ## Showing most helpful reviews Showing 1-25 of 156 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Carolyn K. ACCOUNTS MANAGER Hospital & Health Care Used the software for: 2+ years ### "5 Star Review" July 30, 2025 5.0 I have found Point Click Care to be more in line with our facility as opposed to AHT. Month End Closing process runs smoothly as well. Pros I have found the PCC to be very user friendly and, as long as you enter data correctly, it informs you of deadlines coming up . Cons When processing Triple Checks Monthly, you have to go back and forth unnecessarily to complete each task. Switched from [AHT TMS](https://www.capterra.com/p/203510/AHT-TMS/) I'm not sure of this answer. I am a director at a nursing home and don't make those decisions. Review Source Response from PointClickCare November 18, 2025 Thank you for sharing your feedback! We’re glad to hear that PCC has been user-friendly and helpful in keeping track of deadlines. Your insight on the Triple Check process is valuable. Thank you for sharing. It’s great to know that PCC aligns well with your facility and supports smooth month-end closing. We appreciate your input! RL Rebecca L. Clinical Software Specialist Hospital & Health Care Used the software for: 2+ years ### "Skilled Nursing PCC is easy to use and train, a must have for a company wanted to move forward in healthcare. " September 16, 2025 5.0 Our company has been using the product since 2018, coming from another EHR platform, PCC was easier to transition to and remains easier to train on with new facilities coming on each year. It's hard to find a nurse in the Midwest that has not use the product at some time in their Long Term Care career. Pros The product is easy for end users to learn and use. The data that comes out in reports assist in providing patient care and improving outcomes. Cons The cost associated with extra packages. As a large company, getting everyone to use the extra packages we have to pay for can be difficult. We have started some (Nursing Advantage and Insights) and had to cancel them due to non use or due to the nurses not using the product as intended. Switched from [myUnity](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/) The product was hard to train, hard to set up and was difficult to get updates on. Review Source Response from PointClickCare November 18, 2025 Thank you for sharing your feedback! We’re glad to hear that the platform has been easy for your team to learn and use, and that reporting features are helping improve patient care and outcomes. It’s great to know the transition from your previous EHR was smooth and continues to support onboarding new facilities. We appreciate your comments regarding additional packages and adoption challenges. Your insight is valuable, and we’ll continue working on ways to make these solutions easier to implement and maximize their benefits for your staff. Thank you for being a partner since 2018 and for your trust in PointClickCare. Your feedback helps us improve and deliver even greater value. BW Brittany W. RN, MDS Hospital & Health Care Used the software for: 1-2 years ### "Review PCC" January 19, 2023 3.0 Overall I like the desire to build better, make communications better. The idea that it doesn't have to always be the same. Pros The interventions within the care plans. Varies links within the system, allowing the ability to link documentation. Cons new features have faults in updating. Sometimes it is hard to get error corrected/to physically speak with someone who can assist. the 672/802 format could be updated. We had Matrix before, the work flow was easier and saved time compared to PCC. Alternatives considered [AODocs Document Management](https://www.capterra.com/p/148529/AODocs-Document-Management/) Reason for choosing Skilled Nursing Core Platform The ability to "talk" to different area within the healthcare systems continuum - Hospital, SNF, Homecare Review Source Response from PointClickCare February 8, 2023 Thanks so much Brittany for your review. We are thrilled that you find value in the ability to link documentation in care plans. The future of healthcare is interoperability and we are excited to continue to offer solutions to promote collaboration, communication and connection throughout the entire care journey. We appreciate all your feedback. Thanks for sharing. PointClickCare Carlo L. Health Information Systems Educator Hospital & Health Care Used the software for: 2+ years ### "PCC is the best, hands down" April 30, 2025 5.0 Pros It's very intuitive and provides a lot of features that will benefit resident care Cons It's hard to say because I've worked with other EHRs in the past. There's always room to make a good product even better. Switched from [MatrixCare Senior Living Facility](https://www.capterra.com/p/165450/MatrixCare/)[myUnity](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/) Enterprise needs - we were looking for a common solution which new team members can easily adapt to Review Source Response from PointClickCare June 27, 2025 Hi Carlo, Thank you so much for completing the online review! We truly appreciate your insights and feedback. You mentioned that our system is very intuitive and offers many features that will benefit resident care. We’re glad to hear that! We also understand that having worked with other EHRs in the past, you see the potential for continuous improvement. Your perspective is invaluable to us. Additionally, your point about the need for a common solution that new team members can easily adapt to is something we are committed to addressing. Thank you for your partnership and for helping us make our product even better. PointClickCare Team JM Jamie M. Patient Account Representative Hospital & Health Care Used the software for: 2+ years ### "Great program" August 11, 2025 5.0 Pros Very user friendly. Fast customer support. Easy to understand reports. Easy to understand statements. Cons I have not had any major issues with point click care. It is a very good program to use for our nuring facility. Switched from [MEDITECH Expanse](https://www.capterra.com/p/99070/Practice-Management-Solution/) Very difficult to use. Did not work well for our facility. Review Source Response from PointClickCare November 18, 2025 Thank you for sharing your experience with Skilled Nursing Core Platform. We’re thrilled to hear that you find the system user-friendly, with fast support and easy-to-understand reports and statements. Your positive feedback means a lot to us, and we’re glad the platform is meeting your facility’s needs. CH Cyndi H. Clinical Liaison Hospital & Health Care Used the software for: 2+ years ### "Partners in Care" February 18, 2025 5.0 PointClickCare is a trusted partner in providing exceptional care. I can't imagine life without it. Pros PointClickCare is easy to use. It's a comprehensive EHR platform, and it enhances quality of care, staff satisfaction, and regulatory compliance. Cons As our needs evolve and regulations change, the core platform must keep up. Enhancements are appreciated, and PCC strives to stay ahead while seeking feedback from the customer. Switched from [Revere](https://www.capterra.com/p/241211/Revere/) PointClickCare was the leader in the marketplace and we were ready to move towards an electronic medical record system. Review Source Response from PointClickCare March 7, 2025 Thanks so much, Cyndi, for taking the time to complete an online review. We love to hear that you find PointClickCare easy, and we appreciate your partnership in care. Thanks for your feedback on enhancements and the importance of staying up to date with regulatory changes. We couldn't do this without you and your team. Thanks for all you do. -PointClickCare Team JL Jacqueline L. EHR Team, RN, Technical Solutions and Security Impact Lead Hospital & Health Care Used the software for: 2+ years ### "PCC review from a user with experience from end user to admin and clinical configuration managment" December 11, 2024 4.0 I have been using point click care for 10+ years. I have used the system both in the LTPAC and ALF settings. I have been a direct care staff (CNA, RN), a member of middle and upper management, and finally within a corporate level software management team (clinical informatics) This means I have been an end user, a super user, and finally part of a team that manages the configuration of our PCC system in my organization. I am currently the lead on clinical configuration and impact along with the lead in security and in admin configuration. I provide training videos on how to use the PCC system to the end users of our SNF organization. Pros I believe that PCC is one of the simplest user friendly EHR systems available. There are many advantages that make it easier to train the software to new users and enough advanced tips and tricks to teach seasoned veterans of the system more efficient ways of completing their documentation so they can spend more time with the patients completing direct care. Cons There are many limitations to the reporting within PCC. Some of these limitations include report output formats (most not available in excel format which is the easiest to complete audits and data analysis on). Other issues with reporting include the omission of key points of information that we are not able to extract from the system at all. There are very few EMC level reports in comparison to facility level reports. Other cons of the system is that is missing basic clinical functions like output and intake tracking. My current organization utilizes custom UDAs so that we can tailor our forms to match our policies an procedures. While there are many features in the custom uda tool box there are items available in other software that make the forms better. Examples include better diagrams for the body including those that specialize in wounds and oral/dental assessment. Another feature I would love to see is a question in the format of a table that can be filled out by the user. I have submitted many enhancement requests over the years for most of the items that I have written in this box. Switched from [SigmaCare](https://www.capterra.com/p/229615/SigmaCare/) We made the switch to PCC because of the ease of use with PCC compared to sigma however the reporting capabilities of sigma were far superior along with custom uda options. Review Source Response from PointClickCare December 30, 2024 Thanks, Jacqueline, for taking the time to complete a review. We are thrilled to hear that you find PointClickCare one of the simplest and most user-friendly EHRs available. We love hearing that It allows your team to spend more time with the residents. We also truly appreciate your detailed insight and feedback regarding PointClickCare, and we will pass it along to the team. We truly value your expertise and appreciate all you do. -PointClickCare Team RW Robyne W. Sr Systems Specialist Hospital & Health Care Used the software for: 2+ years ### "PCC - An AR/Systems Perspective" October 20, 2025 5.0 In my 35 years in the industry, I have been through many software changes, both on the AR side and the clinical side. All of them have been challenging, to say the least... but once PCC is implemented, it's hands down the best I've used. Our care partners such as doctors and labs, etc. all appreciate our facilities that use PCC. It's the only application I have ever used that is continually dedicated to improving and adding value to their product. Pros The interoperability between PCC and billing systems such as eligibility, authorizations, claims submission and payments is superb. These integrations save the business office a lot of time that was previously spent on calling for authorizations, exporting claims, tracking and posting payments, etc. This allows for a more streamlined business office operation, which results in timely payments and the ability to have a great KPI report every month. Cons In the beginning, setup for new acquisitions was onerous and difficult to navigate. The one thing we learned was to gather the information for the facility and let PCC do the setup. Review Source Response from PointClickCare November 18, 2025 Thank you for sharing your experience! We’re thrilled to hear that PCC’s interoperability and integrations have streamlined your business office operations and improved efficiency. Your feedback on the initial setup process is valuable, and we’re glad that partnering closely during onboarding made a difference. It’s wonderful to know that after implementation, PCC has become the best solution you’ve worked with and that your care partners appreciate the added value. We remain committed to continuous improvement and delivering tools that make your work easier. NC Neal C. Clinical Informatics Specialist Hospital & Health Care Used the software for: 1-2 years ### "Enhancing Care Coordination and Compliance" October 29, 2025 5.0 My experience with the Skilled Nursing Core Platform has been positive. It offers strong clinical functionality that supports documentation accuracy, care coordination, and regulatory compliance. The system is designed with skilled nursing workflows in mind, which helps streamline daily processes and improves visibility into resident care needs. Pros The platform provides a comprehensive set of tools tailored specifically for skilled nursing workflows. It helps streamline clinical documentation, enhances care coordination, and supports regulatory compliance Cons Some routine workflows still rely heavily on manual entry rather than automated triggers, which increases the burden on staff and can impact efficiency. Review Source Response from PointClickCare November 18, 2025 Thank you for sharing your feedback! We’re glad to hear the platform has been helpful in supporting documentation accuracy, care coordination, and compliance. Your note about manual workflows is valuable. We’re continuously working to enhance automation and improve efficiency. JC Jessica C. MDS Coordinator Hospital & Health Care Used the software for: 2+ years ### "Jessica's Review" October 27, 2025 5.0 Pros Ease of use. It is a very user friendly program. I like that you can access reports directly from certain modules. Cons You can't run a report of all the Fall Risk Assessment scores or Braden scores, etc. and you can only send certain UDA's via secure messages. Why can't you send any/all of them? Review Source Response from PointClickCare November 18, 2025 Thank you for sharing your feedback! We’re glad to hear you find the program user-friendly and appreciate the ability to access reports directly from certain solutions. Thank you for sharing your concerns. This information is invaluable as we continue to enhance our solution. AB Ann B. ADON Hospital & Health Care Used the software for: 1-2 years ### "Embrace change" July 30, 2024 4.0 Overall, it has been good. The customer support team are there when you need them. I like that I am able to call customer support as well as open a ticket when I cannot do something easily. Pros I like being able to access different aspects of PCC from different areas. This makes it easy to switch in between screens. Occasionally, I will find it on my own by accident. Cons Coming from a different platform, it has sometimes been difficult to find exactly what I am looking for in PCC. For example, the Bowel Report lists each resident on their own page, it would be helpful for it to be more like a spreadsheet so that at-a-glance, my staff can identify people that may need to have a BM this shift. Switched from [MatrixCare Skilled Nursing Facility](https://www.capterra.com/p/23520/MatrixCare/) It was not up to me. The decision was made at a higher level. Review Source Response from PointClickCare August 5, 2024 Thank you so much Ann for your online review. So glad to hear that the customer support team is there when you need them. Change can certainly be difficult, but we are thrilled that you have embraced change. Thanks for all you do. We truly appreciate your expertise and your insight. - PointClickCare Team CB Cynthia B. Clinical Informatics and Compliance Manager Hospital & Health Care Used the software for: 2+ years ### "Best platform for clinical team" May 31, 2023 4.0 Just the overall ease of an almost complete EHR system is a game changer. Pros I have been involved in a few software implementations and PCC was the most user friendly for nursing teams. Cons We use pharmacy centric medications which allows a double check between pharmacy and nurses. I would love to see this platform enhanced to a full functional bidirectional system where the provider could enter the order, it would be transferred to the pharmacy software for review and then to the nurse to confirm. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing Skilled Nursing Core Platform Clinical team preference Switched from [MatrixCare Life Plan Community](https://www.capterra.com/p/165451/MatrixCare/) Looking to move from a mainly paper chart to EHR. Review Source Response from PointClickCare June 14, 2023 Hi Cindy, Thanks so much for your review. We truly appreciate your feedback. We are thrilled that you and the team have found PointClickCare user friendly and we appreciate your insights regarding medications. PointClickCare Team KB Kendra B. Senior Clinical Informatics Business Analyst Computer Software Used the software for: 2+ years ### "PointClickCare" February 14, 2024 5.0 I have worked with the 3 major vendors for skilled nursing, this on beats the others by a landslide Pros ability to schedule items for nurses, dashboards Cons Wide spread issues with evaluations/assessments triggering Reason for choosing Skilled Nursing Core Platform Bake off PCC won, but was higher cost, ended up switching systems later. Switched from [ProPresenter](https://www.capterra.com/p/170172/ProPresenter/) to many bugs in the system were not addressed timely Review Source Response from PointClickCare February 23, 2024 Thanks Kendra for your online review. We are thrilled that you and your team like the dashboards and we appreciate the feedback about the evals/assessments. Your insight is extremely valuable to us and this information will be passed along to the team. Thanks again for all you do. PointClickCare Team GG Gina G. Activities Leader Hospital & Health Care Used the software for: 6-12 months ### "PCC Skilled Nursing Core Platform Review" December 4, 2024 5.0 Overall, I have a very positive experience with the Skilled Nursing Core Platform. If I have any issues, I can turn to the team around me on campus for assitance or receive help from other PCC users on the Pulse. Pros I appreciate the easy to follow and detailed reports provided on the Skilled Nursing Core Platform provided by PointClickCare. The modules provided for different departments are specialized and easy to use and understand. Cons I would appreciate if there was a way to transfer attendance at events placed onto the Calendar provided into the POC PRN Programs. As it is, I have to document things twice when I use the Calendar, so I don't frequently use it. Review Source Response from PointClickCare December 30, 2024 Hi Gina, Thank you so much for your review. We are thrilled to hear that you appreciate the easy-to-follow and detailed reports that are available. Thanks also for your feedback about POC and PRN programs. We do have a solution called Resident Event Calendar that can decrease duplicate documentation regarding attendance. Feel free to reach out to your Customer Success Manager to learn more if you are interested. Here is a link to the Resident Event Calendar Solution sheet. https://pointclickcare.com/resource/senior-living-software/solution-sheets/resident-event-calendar-solution-sheet/ Thanks again for all you do... we truly appreciate you. - PointClickCare team Jaime H. MDS Coordinator Health, Wellness and Fitness Used the software for: I used a free trial ### "Overall pretty nice" December 31, 2024 5.0 Pros PCC has great ease of use once familiarized with its functions. It flows fairly easily. Cons The MDS experience is somewhat frustrating in section A, where the race/ethnicity has to be put in manually every single time. Review Source Response from PointClickCare January 6, 2025 Hi Jamie, Thank you very much for completing an online review. We are delighted that PointClickCare flows smoothly for you and your team. We also appreciate your feedback on the MDS and wish we could help, but this will require an update from CMS. The MDS has undergone several changes. One significant update is that race and ethnicity are now interview questions that must be answered by the resident or a family member / legal guardian when completing every MDS. Consequently, the answers to these questions may change (highly unlikely, we know), but due to this change, this information cannot be automatically pulled from the electronic health record. We apologize for this inconvenience but want to ensure compliance with MDS regulations. I hope this helps. Thank you again for your valuable input. PointClickCare Team CP Cindy P. RPN Hospital & Health Care Used the software for: 2+ years ### "Great product" October 21, 2024 5.0 It's great and help with organizing the health record. Pros client focus and easy to pull out the information when needed Cons need some training before you start and you need to learn how to use their features. Review Source Response from PointClickCare December 19, 2024 Hi Cindy, Thank you so much for your review. We are thrilled to hear that PointClickCare is a great product and that you can easily access the information you need. We appreciate you and all you do. -PointClickCare Team AF Alexandra F. Health Informatics Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Choosing PCC" July 2, 2024 5.0 Overall my experience has been great. The team at PCC have also made the difference! Pros The core platform contained more than what we originally thought we needed but it has proven that we definitely needed it all! Being able to optimize workflows have been much appreciated. Cons That it does not come with ECPS and Provider engagement features such as the ability to sign off orders easier. Alternatives considered [MatrixCare Life Plan Community](https://www.capterra.com/p/165451/MatrixCare/) Review Source Response from PointClickCare July 11, 2024 Thanks Alexandra for your insight and feedback. We truly appreciate your insight. I would suggest connecting on the Pulse to connect and network with other industry experts regarding provider enagement functionality. We appreciate you and all you do. -PointClickCare Team DL Danielle L. EHR Clinical Consultant Computer Networking Used the software for: 1-2 years ### "PCC Skilled Nursing Platform" February 2, 2024 5.0 Overall the charting within the platform is easy, no complaints. Pros One great feature is the care profile, the fact that nursing can post important information for all to see in special instructions and it flows to eMAR and POC is great. Having eMAR and POC integrated with the database really allows for a comprehensive EHR platform. The ability to see if real time on the dashboard documentation completion in eMAR and POC is a great tool. The ability to update orders as well as the features under batch update in orders tab is a wonderful feature. Cons There are no cons, but wanted to add this to the review. With a background in acute care using Epic as an EHR I strongly feel that PCC is the highest level database for long term care. Review Source Response from PointClickCare February 6, 2024 Wow Danielle, Thank you so much for your online review. We truly value your insight and feedback and appreciate your insight on the care profile and how info flows to POC and eMAR. Our goal is to continue to support you and your team so you can focus on what you do best... care for those we love. Thanks so much for all you do -PointClickCare Team SG Suzanne G. Infection Prevention RN Hospital & Health Care Used the software for: 6-12 months ### "Nursing platform" May 28, 2024 4.0 Pros The ease of use and how the who platform is integrated to make one action launch the follow up tasks is such a game changer, also it makes it so we do not miss a piece when handling multiple tasks at once. The medication administration has areas to record progress notes right from the MAR, saving time and ensuring the important info is not forgotten between changing screens. Cons When we first rolled out PCC nursing platform there were some issues with figuring out the nuances of order entry, such as our set up auto triggered location documentation for each treatment even though that was included in the order. Once we figured out how to fix that it became much easier to enter said orders and for the front line nurses to administer meds and sign off. Review Source Response from PointClickCare June 11, 2024 Thank you so much Suzanne for the online review. We are thrilled to hear that you and your organization find PointClickCare easy to use. Thanks so much for all you do. We truly appreciate and value your expertise and insights. - PointClickCare Team MD Melissa D. Director of Clinical Informatics Health, Wellness and Fitness Used the software for: 2+ years ### "PCC Skilled Nursing Core Platform Review" January 4, 2023 5.0 I have been very happy with PCC. I have had the opportunity to work directly with PCC on different platforms. Pros PCC is user friendly. The company listens to the customers in regards to break fix and enhancements. Cons There are a number of add on modules that for some facilities are cost prohibited but the benefits of these modules would be beneficial to be part of the core modules. Resident Event Calendar is a small example. Alternatives considered [Matrix](https://www.capterra.com/p/95108/Matrix/)[Eldermark](https://www.capterra.com/p/248496/Service-Minder/) Reason for choosing Skilled Nursing Core Platform The overall product of PCC met our needs. Review Source Response from PointClickCare January 6, 2023 Melissa, thank you so much for your review. We are overjoyed that PointClickCare is simple for you and your team to use. We are fully aware of the value of listening carefully to the experts—our costumers. Throughout this year and beyond, we plan to continue our efforts to connect with and engage our customers. The PointClickCare Team VH Virginia H. MDS Coordinator Health, Wellness and Fitness Used the software for: 2+ years ### "PCC IS THE BEST SOFTWARE TO MANAGE MDS COORDINATOR DUTIES" December 15, 2023 5.0 I HAVE BEEN A PCC USER FOR ALMOST 15 YEARS FOR DIFFERENT COMPANIES WHO I MANAGE THE RAI PROCESS AND MDS FOR. PCC IS THE BEST. WITH THE RECENT UPDATES ON OCT 1ST 2023, PCC COMMUNICATED THE KNOWN ISSUES AND WAS SO RESPONSIVE TO ANY AND ALL QUESTIONS. Pros IT'S ALMOST INTUITIVE TO MANAGE RESIDENT CARE AND TO MAINTAIN CMS COMPLIANCE WITH HOW PCC FUNCTIONS Cons I HONESTLY CAN'T THINK OF ANYTHING THAT I DON'T LIKE ABOUT PCC Review Source Response from PointClickCare December 20, 2023 Wow Virgina, This is so great to hear. We are thrilled that you find PCC as the best software to manage MDS. We can't thank you enough for your review and are thrilled that you felt supported during this significant MDS udpdate. PointClickCare Team KM Kelly M. Director of Reimbursement Non-Profit Organization Management Used the software for: 6-12 months ### "Skeptial at first but not any more!" September 22, 2023 5.0 Once we actually started using and billing from the platform and seeing the capabilities, I am glad we made the switch. The platform is easy to use. I love the fact that payer eligibility can be run within the system and does not need to be done using an outside service. I also like that all resident billing, records, etc are within their profiles. This makes it very easy to find information needed. Pros Easy to use, integrates with our clearing house. It is easy to bill for skilled nursing. I like that all documents are saved within the system so everything is in the resident's record. Cons Nothing comes to mind at this time. The only thing that was least liked was the conversion. This platform is totally different than what our previous software offered so the conversion was a bit challenging. Review Source Response from PointClickCare September 25, 2023 Hi Kelly, Thanks so much for your review. Love to hear that PointClickCare has been easy to integrate with your clearing house and that it is easy to bill for skilled nursing. So glad that you are happy you switched. We truly value your expertise and advocacy. Your feedback and insight is extremely important to us. Thanks so much for all you do! - PointClickCare Team AS Andrea S. Director of Quality and Compliance Hospital & Health Care Used the software for: 2+ years ### "Point Click Care!" April 22, 2024 5.0 Pros I find it quite simple to use and adapt to. The reporting that is available within the system saves time and energy that can be better spent elsewhere. The addon's that PCC has are endless and allow for a facility to grow its Quality and Compliance Program. Cons It takes time to learn the extra features if you don't have someone that is skilled with knowing how the system functions. You get little time with PCC experts to get you set up and watching videos and reading instructions just takes time. Review Source Response from PointClickCare May 28, 2024 Hi Andrea, Thanks so much for the online review. We love to hear that you find PointClickCare simple to use and and adapt to. So thrilled that you save time and energy utilizing the reporting within PointClickCare. We appreciate your feedback on the time it takes to learn about the extra features and we are always working on identifying easier ways to help with knowledge transfer. Thank you so much for all you do. We truly value your expertise and insight. Jenn SH Shannon H. Administrator Hospital & Health Care Used the software for: 2+ years ### "Best Platform out there for SNF's" May 22, 2023 5.0 Skilled nursing core platform us easy to use and navigate and makes training new user much easier. There are so many resources and tools to make workflow processes more efficient for all users. Pros Easy to use and navigate, user friendly, tools and resources at my fingertips to make my job easier. The data analysis that can be done with reports is helpful for QA process. Cons I don't dislike anything about the platform. Reason for choosing Skilled Nursing Core Platform Popularity among other SNF users. Review Source Response from PointClickCare May 31, 2023 Thanks so much Shannon for the review. we are thrilled that you find PointClickCare easy to use and navigate. We truly appreciate all your feedback and love that the reports help with QA process. Thanks so much for all you do. We appreciate your advocacy and expertise. The PointClickCare Team SH Sandy H. Corp Director of Informatics Hospital & Health Care Used the software for: 2+ years ### "PCC SN Platform" January 2, 2023 5.0 The dashboard provides a quick overview to assist clincians in understanding their patient's needs and what needs to be prioritized. Pros All modules within the software are easy to use and provide a great platform for use in the post acute environment. Cons While the software is great, there is space for improvement. Some terminology and workflows don't always make sense and can actually create more work for the clinician. PCC does do a great job at continued improvement and takes a firm stance at listening to their customers. Review Source Response from PointClickCare January 4, 2023 Hi Sandy, We are thrilled that our solutions are easy to use for you and your team. We are continuously working to improve workflow by focusing on automation, machine learning, standardization and consistency. We truly value your voice and your expertise and thank you for your review and feedback. We will continue to listen and identify ways to improve our solutions. The PointClickCare Team Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.