--- title: "PointClickCare EHR for Skilled Nursing Facilities Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PointClickCare EHR for Skilled Nursing Facilities Software - reviews, pricing plans, popular comparisons to other Nursing Home products and more." source_url: "https://www.capterra.com/p/209866/Skilled-Nursing-Core-Platform/" page_type: "product" language: "en" --- # PointClickCare EHR for Skilled Nursing Facilities Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PointClickCare EHR for Skilled Nursing Facilities ## What is PointClickCare EHR for Skilled Nursing Facilities? Skilled Nursing Core Platform by PointClickCare is a cloud-based healthcare software designed to give skilled nursing providers an integrated platform to manage care delivery, coordination, business intelligence, and financials in order to deliver high quality care. The platform aims to provide real-time visibility into operations to enable prompt intervention when needed and enhance data-driven decision making. ## What is PointClickCare EHR for Skilled Nursing Facilities used for? [Nursing Home](https://www.capterra.com/nursing-home-software/)[Patient Case Management](https://www.capterra.com/patient-case-management-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/) Top alternative Featured Overall rating Based on 156 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 1% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Patient Case Management / 2026 Our "Best of" badge program showcases products with the highest ratings... Do you work for PointClickCare EHR for Skilled Nursing Facilities?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.pointclickcare.com&name=PointClickCare EHR for Skilled Nursing Facilities) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PointClickCare EHR for Skilled Nursing Facilities 4.7 (156) VS. [4.6 (5,308)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (156) Ease Of Use 4.7 (47) Value For Money 4.4 (119) Value For Money 4.5 (37) Customer Service 4.4 (132) Customer Service 4.6 (45) ## PointClickCare EHR for Skilled Nursing Facilities alternatives [4.1 (143)](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars Highest Rated [4.9 (163)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [MatrixCare Skilled Nursing Facility](https://www.capterra.com/p/23520/MatrixCare/) [4.3 (47)](https://www.capterra.com/p/23520/MatrixCare/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/23520/MatrixCare/) [StoriiCare](https://www.capterra.com/p/163319/StoriiCare/) [4.8 (49)](https://www.capterra.com/p/163319/StoriiCare/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163319/StoriiCare/) [View all alternatives](https://www.capterra.com/p/209866/Skilled-Nursing-Core-Platform/alternatives/) ## FAQs about PointClickCare EHR for Skilled Nursing Facilities Overview ### What problems does Skilled Nursing Core Platform solve? Skilled Nursing Core Platform solves paper-based documentation, disconnected clinical and financial workflows, and slow staff onboarding by centralizing resident records, orders, reporting, billing, and training in one system. Nurses, MDS coordinators, facility managers, educators, and billing teams use it to reduce duplicate charting, speed report access, support compliance, and simplify new-hire training. Answer based on 99 reviews Overview ### Which roles and teams benefit most from Skilled Nursing Core Platform? Skilled Nursing Core Platform is most used by nursing staff, MDS coordinators, and clinical informatics teams managing assessments, documentation, care planning, and regulatory reporting. Administrators and directors rely on it for operational oversight and compliance visibility, while admissions, activities, and accounting teams use it to streamline resident workflows and financial coordination. Answer based on 154 reviews Overview ### What company size and industries is Skilled Nursing Core Platform built for? Skilled Nursing Core Platform serves small healthcare providers, with 44% of reviewers from small businesses and 67% from Hospital & Health Care. It is built for long-term post-acute care, senior care across the continuum, skilled nursing facilities, and long-term care providers, with additional use in Health, Wellness and Fitness and Medical Practice, especially for nursing homes. Answer based on 156 reviews Features and Usability ### What are the key features of Skilled Nursing Core Platform? Skilled Nursing Core Platform includes core clinical tools like charting, medication management, patient records management, and treatment planning, plus differentiators such as reporting/analytics, eligibility verification, billing and invoicing, and real-time alerts/notifications. Reviewers also highlight integrated eMAR workflows, document management, and facility-level customization for nursing and compliance tasks. Answer based on 52 reviews Integrations ### Which third-party tools and platforms does Skilled Nursing Core Platform integrate with? Skilled Nursing Core Platform integrates with Accushield, Anna, and Inovalon Provider Cloud. These connections support resident census updates, data transfer, and faster claims submission workflows. Reviewer mentions point to operational, clinical-adjacent, and revenue-cycle use cases rather than a broad app marketplace. Answer based on 32 reviews Getting Started and Support ### How hard is it to implement Skilled Nursing Core Platform? Skilled Nursing Core Platform follows a structured implementation process that many skilled nursing facilities find manageable with training and support. Project teams often value the guidance, updates, and configurable workflows, while some organizations mention conversion challenges, manual steps, and occasional workflow issues that can slow adoption during rollout. Answer based on 35 reviews Getting Started and Support ### How easy is it to onboard and train a team on Skilled Nursing Core Platform? Skilled Nursing Core Platform is generally quick to onboard, with in-person training, live online sessions, webinars, documentation, and videos available. Reviewers say nurses, floor staff, and new hires learn it quickly, including many nontechnical users. Admins and configuration leads usually need more time for customization, module setup, and advanced features. Answer based on 47 reviews Getting Started and Support ### What customer support options does Skilled Nursing Core Platform offer, and how do users rate the experience? Skilled Nursing Core Platform offers email/help desk, FAQ/forum, a knowledge base, and phone support. Users generally describe support as helpful, knowledgeable, and quick to resolve issues, with useful training resources and an active community. Some report longer phone wait times and occasional difficulty finding answers or reaching the right person. Answer based on 32 reviews Features and Usability ### How well does Skilled Nursing Core Platform handle reporting? Skilled Nursing Core Platform provides useful clinical and financial reporting for daily operations, audits, and quality tracking. Administrative staff, nursing leaders, and business office teams often find reports easy to access and helpful for care decisions, though some users want more customization, better export formats, and simpler ways to find specific reports. Answer based on 44 reviews ## Who uses PointClickCare EHR for Skilled Nursing Facilities? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 132 Nursing Home reviews Capterra reviewers point to these as the top priorities when choosing nursing home software: - **HIPAA Compliant** (**76%** of reviewers rated this feature as critical) - **Charting** (**68%**) - **Patient Records Management** (**60%**) Skilled Nursing Core Platform supports all three of the features buyers value most: **HIPAA Compliant**, **Charting**, and **Patient Records Management**. Combined, these capabilities help nursing home teams protect sensitive resident data, document care accurately, and keep patient information organized and accessible, allowing teams to deliver more consistent care and stay on top of compliance requirements. HIPAA Compliant 4.8 (61) 77.05% of 61 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Charting 4.8 (63) 84.13% of 63 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Patient Records Management 4.8 (54) 83.33% of 54 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Medication History 4.8 (56) 78.57% of 56 reviewers that rated this feature as important or highly important Access to patient medication history data Incident Management 4.5 (18) 111.11% of 18 reviewers that rated this feature as important or highly important Manage and track all disruptions and incidents Patient Intake 4.7 (51) 80.39% of 51 reviewers that rated this feature as important or highly important Patients can register for appointments in advance online PointClickCare EHR for Skilled Nursing Facilities 25 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Signature: Digitally sign online documents - Eligibility Verification: Identifying if all conditions that entitle a client to certain benefits are met - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Graphical Data Presentation: Visual representation of data using various graphical elements such as charts, graphs, maps & other visual aids - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - Meal/Nutrition Management: Meal and snack planning, scheduling and distribution - Medical History Records: Records of patients' medical history - Medication History: Access to patient medication history data - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Patient Intake: Patients can register for appointments in advance online - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Referral Management: Log and store the source of contacts/leads - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Task Management: Create, manage and track all task activities and progression - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Wait List Management: Record, update and manage waiting lists --- Get Advice We can help you find the software with the features you need. Features 4.5 (154) 4.5 Based on 154 reviews ## Pricing Value for money 4.4 (119) ### Starting price Free trial not available Value for money 4.4 (119) 4.4 Based on 119 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (132) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (132) 4.4 Based on 132 reviews ## User reviews Overall rating 4.7 Based on 156 reviews Filter by rating 5(110) 4(40) 3(5) 2(1) 1(0) Mentioned topic Sorted by most recent NC Neal C. Clinical Informatics Specialist Hospital & Health Care ### "Enhancing Care Coordination and Compliance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 29, 2025 My experience with the Skilled Nursing Core Platform has been positive. It offers strong clinical functionality that supports documentation accuracy, care coordination, and regulatory compliance. The system is designed with skilled nursing workflows in mind, which helps streamline daily processes and improves visibility into resident care needs. Pros The platform provides a comprehensive set of tools tailored specifically for skilled nursing workflows. It helps streamline clinical documentation, enhances care coordination, and supports regulatory compliance Cons Some routine workflows still rely heavily on manual entry rather than automated triggers, which increases the burden on staff and can impact efficiency. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 18, 2025 Thank you for sharing your feedback! We’re glad to hear the platform has been helpful in supporting documentation accuracy, care coordination, and compliance. Your note about manual workflows is valuable. We’re continuously working to enhance automation and improve efficiency. JC Jessica C. MDS Coordinator Hospital & Health Care ### "Jessica's Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2025 Pros Ease of use. It is a very user friendly program. I like that you can access reports directly from certain modules. Cons You can't run a report of all the Fall Risk Assessment scores or Braden scores, etc. and you can only send certain UDA's via secure messages. Why can't you send any/all of them? Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 18, 2025 Thank you for sharing your feedback! We’re glad to hear you find the program user-friendly and appreciate the ability to access reports directly from certain solutions. Thank you for sharing your concerns. This information is invaluable as we continue to enhance our solution. RW Robyne W. Sr Systems Specialist Hospital & Health Care ### "PCC - An AR/Systems Perspective" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2025 In my 35 years in the industry, I have been through many software changes, both on the AR side and the clinical side. All of them have been challenging, to say the least... but once PCC is implemented, it's hands down the best I've used. Our care partners such as doctors and labs, etc. all appreciate our facilities that use PCC. It's the only application I have ever used that is continually dedicated to improving and adding value to their product. Pros The interoperability between PCC and billing systems such as eligibility, authorizations, claims submission and payments is superb. These integrations save the business office a lot of time that was previously spent on calling for authorizations, exporting claims, tracking and posting payments, etc. This allows for a more streamlined business office operation, which results in timely payments and the ability to have a great KPI report every month. Cons In the beginning, setup for new acquisitions was onerous and difficult to navigate. The one thing we learned was to gather the information for the facility and let PCC do the setup. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 18, 2025 Thank you for sharing your experience! We’re thrilled to hear that PCC’s interoperability and integrations have streamlined your business office operations and improved efficiency. Your feedback on the initial setup process is valuable, and we’re glad that partnering closely during onboarding made a difference. It’s wonderful to know that after implementation, PCC has become the best solution you’ve worked with and that your care partners appreciate the added value. We remain committed to continuous improvement and delivering tools that make your work easier. RL Rebecca L. Clinical Software Specialist Hospital & Health Care ### "Skilled Nursing PCC is easy to use and train, a must have for a company wanted to move forward in healthcare. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 September 16, 2025 Our company has been using the product since 2018, coming from another EHR platform, PCC was easier to transition to and remains easier to train on with new facilities coming on each year. It's hard to find a nurse in the Midwest that has not use the product at some time in their Long Term Care career. Pros The product is easy for end users to learn and use. The data that comes out in reports assist in providing patient care and improving outcomes. Cons The cost associated with extra packages. As a large company, getting everyone to use the extra packages we have to pay for can be difficult. We have started some (Nursing Advantage and Insights) and had to cancel them due to non use or due to the nurses not using the product as intended. Switched from [myUnity](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/) The product was hard to train, hard to set up and was difficult to get updates on. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 18, 2025 Thank you for sharing your feedback! We’re glad to hear that the platform has been easy for your team to learn and use, and that reporting features are helping improve patient care and outcomes. It’s great to know the transition from your previous EHR was smooth and continues to support onboarding new facilities. We appreciate your comments regarding additional packages and adoption challenges. Your insight is valuable, and we’ll continue working on ways to make these solutions easier to implement and maximize their benefits for your staff. Thank you for being a partner since 2018 and for your trust in PointClickCare. Your feedback helps us improve and deliver even greater value. Nancy M. Healthcare Systems Administrator Hospital & Health Care ### "Almost like a living, breathing, EHR that is constantly growing." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 15, 2025 We have been using the PCC Skilled Nursing Core Platform for 17 years. I believe that it is the best EHR on the market anywhere. PointClickCare has become a true partner that exemplifies the "we all in this together" ideal. They strive to keep improving and changing with the times along with our facility and all of their facilities across the US and Canada. Pros The PCC Skilled Nursing Core Platform is a continuously growing, adaptable EHR. It allows SNFs to streamline documentation and prioritize resident care. It also provides exceptional financial solutions for billing, account management, and reimbursement. PointClickCare does a fantastic job of keeping ahead of regulations and provides frequent updates to enhance capabilities. The Skilled Nursing Core Platform can also be expanded by adding modules or marketplace integrations that seamlessly combine and make it the only software necessary for complete resident care. If you haven't looked at PointClickCare recently, I would definitely recommend taking another look. Cons The only major issue that I have with the Skilled Nursing Core Platform is that there is currently not a way to have standard tasks auto-create based on orders. This takes time from our nursing staff to assign redundant tasks that are common sense and should be automatic. Since this is my biggest complaint after 17 years, there is not much to dislike about the platform. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 18, 2025 Thank you for sharing your experience! We’re delighted to hear that the Skilled Nursing Core Platform has supported your facility for 17 years and continues to meet your needs for clinical and financial workflows. Your recognition of our commitment to staying ahead of regulations and providing seamless integrations means a lot to us. We appreciate your feedback regarding auto-creating standard tasks based on orders. This is a valuable suggestion, and we appreciate your insight as we work to enhance efficiency for nursing staff. Thank you for being a long-standing partner and for your trust in PointClickCare. Your input helps us continue to improve and deliver solutions that make a difference in resident care. AN Anonymous User Supervisor of Clinical Documentation Informatics Hospital & Health Care ### "Improving Clinical Efficiency and Supporting Quality Care Delivery" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 15, 2025 My overall experience with the PCC Platform has been very positive. The system is intuitive and supports clinical workflows effectively, helping to ensure accurate documentation and coordinated care. I especially value the integration of additional solutions like the Skin and Wound module, which allows for detailed tracking and management of wound care, and Document Manager, which helps streamline document storage and retrieval. The platform’s ability to integrate with other third-party vendors has also been a major advantage, allowing for a more connected ecosystem and reducing the need for duplicate data entry. Overall, it has greatly contributed to improving efficiency, compliance, and the quality of resident care. Pros What I liked most about the PCC Platform was its ability to streamline resident care coordination through real-time documentation, comprehensive care planning tools, and seamless communication across interdisciplinary teams. The platform significantly improved workflow efficiency, which ultimately enhanced patient outcomes and staff productivity." Cons What I liked least about the Platform was the need to enter or update the same information in multiple areas of the system at times. This sometimes led to inefficiencies and increased the risk of inconsistencies in documentation. It would be more efficient if updates made in one section automatically reflected across all relevant areas, reducing duplication and saving time for staff. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 18, 2025 Thank you for sharing your feedback! We’re thrilled to hear that the PCC Platform has helped streamline care coordination and improve workflow efficiency for your team. It’s great to know that features like real-time documentation, care planning tools, and integrations with solutions such as Skin and Wound and Document Manager have added value to your experience. We appreciate your insight regarding duplicate data entry. Your suggestion for more automated updates across sections is very helpful, and we appreciate your feedback as we continue to enhance the platform. Thank you again for your thoughtful review and for being part of our community. Your input helps us improve and deliver even better solutions for resident care. JM Jamie M. Patient Account Representative Hospital & Health Care ### "Great program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2025 Pros Very user friendly. Fast customer support. Easy to understand reports. Easy to understand statements. Cons I have not had any major issues with point click care. It is a very good program to use for our nuring facility. Switched from [MEDITECH Expanse](https://www.capterra.com/p/99070/Practice-Management-Solution/) Very difficult to use. Did not work well for our facility. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 18, 2025 Thank you for sharing your experience with Skilled Nursing Core Platform. We’re thrilled to hear that you find the system user-friendly, with fast support and easy-to-understand reports and statements. Your positive feedback means a lot to us, and we’re glad the platform is meeting your facility’s needs. Joyce W. Rehab Coordinator, PTA, Net Health Facility Admin Health, Wellness and Fitness ### "PCC Skilled Nursing Core Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2025 A+ Very positive experience with this platform. Creative, innovative solutions, ahead of changes with updating program as regulations are always changing, back up by their knowledgeable and helpful support staff! Pros Skilled Nursing Core Platform manages everything our SNF needs: EHR, meets CMS requirements, PDPM, MDS, Nursing Assessments, Therapy Integration, billing, reports, ongoing training, program updates and with in the platform self helps available and extra support from you facility Case Manager and with an online community or PCC users on The Pulse. We are using the core SNF program and have Nursing Advantage. We are looking at adding on IPC, Wound Care and PDPM. Cons Can be cost prohibitive for the add on items, especially for smaller facilities with under 50 residents. The extra options are top notch and would be very useful, it is just harder to cover the costs when it is for a single facility with limited resources related to size of our rural facility. Would be nice if PCC could offer options related to the size of facility, # of residents and cost be adjusted for that. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 18, 2025 Thank you for sharing your feedback! We’re so glad to hear the Skilled Nursing Core Platform and Nursing Advantage have been helpful and that you value our updates and support team. We appreciate your comments on the cost of add-ons like IPC, Wound Care, and PDPM—especially for smaller facilities. Your input is important, and helps us as we explore ways to make solutions more scalable. If you’d like to discuss tailored options or phased approaches, your Case Manager would be happy to connect. Thanks again for being part of our Pulse community! Chandra W. Clinical Operations Manager Health, Wellness and Fitness ### "PointClickCare is a great partner!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2025 PointClickCare goes above and beyond with innovation, they keep customers informed of changes to come to healthcare and they truly listen to their customers and involve them in updates and enhancements. Plus, they have an amazing online community where users can connect and network. Pros PointClickCare provides structure following evidence based guidelines while also allowing the customer to tailor the software to work for them. There are phenomenal reports for both clinical and financial, and a great portal to access for customer support questions. We are confident in the ability of PointClickCare to keep our data secure. Cons We would love to have a bit more capabilities in the ordering aspect (go to care plan, task, hard stops). Overall the ordering functionality is very user friendly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 18, 2025 Thank you so much for sharing your feedback! We’re thrilled to hear that PointClickCare’s structure, reporting capabilities, and support resources have been valuable for your organization. It’s great to know that our commitment to innovation and keeping customers informed is making a positive impact, and we appreciate your recognition of our online community. We also value your input regarding ordering functionality. Feedback like yours helps us identify opportunities to enhance the experience and better meet your needs. Thank you again for being part of the PointClickCare community—we’re excited to continue supporting you and evolving together! Carolyn K. ACCOUNTS MANAGER Hospital & Health Care ### "5 Star Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2025 I have found Point Click Care to be more in line with our facility as opposed to AHT. Month End Closing process runs smoothly as well. Pros I have found the PCC to be very user friendly and, as long as you enter data correctly, it informs you of deadlines coming up . Cons When processing Triple Checks Monthly, you have to go back and forth unnecessarily to complete each task. Switched from [AHT TMS](https://www.capterra.com/p/203510/AHT-TMS/) I'm not sure of this answer. I am a director at a nursing home and don't make those decisions. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 18, 2025 Thank you for sharing your feedback! We’re glad to hear that PCC has been user-friendly and helpful in keeping track of deadlines. Your insight on the Triple Check process is valuable. Thank you for sharing. It’s great to know that PCC aligns well with your facility and supports smooth month-end closing. We appreciate your input! [View all Reviews](https://www.capterra.com/p/209866/Skilled-Nursing-Core-Platform/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [MatrixCare Skilled Nursing Facility vs PointClickCare EHR for Skilled Nursing Facilities](https://www.capterra.com/compare/23520-209866/MatrixCare-vs-Skilled-Nursing-Core-Platform)[Connecteam vs PointClickCare EHR for Skilled Nursing Facilities](https://www.capterra.com/compare/153140-209866/Connecteam-vs-Skilled-Nursing-Core-Platform)[myUnity vs PointClickCare EHR for Skilled Nursing Facilities](https://www.capterra.com/compare/201299-209866/MyUnity-Home-Health-Hospice-Software-vs-Skilled-Nursing-Core-Platform)[Datascan Pharmacy Software vs PointClickCare EHR for Skilled Nursing Facilities](https://www.capterra.com/compare/120411-209866/Datascan-Pharmacy-Software-vs-Skilled-Nursing-Core-Platform) [MatrixCare Home Health & Hospice vs PointClickCare EHR for Skilled Nursing Facilities](https://www.capterra.com/compare/81083-209866/Brightree-vs-Skilled-Nursing-Core-Platform)[Net Health vs PointClickCare EHR for Skilled Nursing Facilities](https://www.capterra.com/compare/161261-209866/ReDoc-powered-by-xfit-vs-Skilled-Nursing-Core-Platform)[EHR 24/7 vs PointClickCare EHR for Skilled Nursing Facilities](https://www.capterra.com/compare/134091-209866/EHR-24-7-vs-Skilled-Nursing-Core-Platform)