# Page 2 | Skilled Nursing Core Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Skilled Nursing Core Platform the right Nursing Home solution for you? Explore 156 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/209866/Skilled-Nursing-Core-Platform/reviews

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Skilled Nursing Core Platform

4.7 (156)

[View alternatives](https://www.capterra.com/p/209866/Skilled-Nursing-Core-Platform/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated December 12th, 2025

# Page 2 - Reviews of Skilled Nursing Core Platform

## Showing most helpful reviews

Showing 26-50 of 156 Reviews

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Rating

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Reviewer's Role

Length of Use

Frequency of Use

RW

Robyne W.  
Sr Systems Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "PCC - An AR/Systems Perspective"

October 20, 2025

5.0

In my 35 years in the industry, I have been through many software changes, both on the AR side and the clinical side. All of them have been challenging, to say the least... but once PCC is implemented, it's hands down the best I've used. Our care partners such as doctors and labs, etc. all appreciate our facilities that use PCC. It's the only application I have ever used that is continually dedicated to improving and adding value to their product.

Pros

The interoperability between PCC and billing systems such as eligibility, authorizations, claims submission and payments is superb. These integrations save the business office a lot of time that was previously spent on calling for authorizations, exporting claims, tracking and posting payments, etc. This allows for a more streamlined business office operation, which results in timely payments and the ability to have a great KPI report every month.

Cons

In the beginning, setup for new acquisitions was onerous and difficult to navigate. The one thing we learned was to gather the information for the facility and let PCC do the setup.

Review Source

Response from PointClickCare

November 18, 2025

Thank you for sharing your experience! We’re thrilled to hear that PCC’s interoperability and integrations have streamlined your business office operations and improved efficiency. Your feedback on the initial setup process is valuable, and we’re glad that partnering closely during onboarding made a difference. It’s wonderful to know that after implementation, PCC has become the best solution you’ve worked with and that your care partners appreciate the added value. We remain committed to continuous improvement and delivering tools that make your work easier.

VR

Verified Reviewer  
Supervisor of Clinical Documentation Informatics  
Hospital & Health Care  
Used the software for: 2+ years

### "Improving Clinical Efficiency and Supporting Quality Care Delivery"

August 15, 2025

5.0

My overall experience with the PCC Platform has been very positive. The system is intuitive and supports clinical workflows effectively, helping to ensure accurate documentation and coordinated care. I especially value the integration of additional solutions like the Skin and Wound module, which allows for detailed tracking and management of wound care, and Document Manager, which helps streamline document storage and retrieval. The platform’s ability to integrate with other third-party vendors has also been a major advantage, allowing for a more connected ecosystem and reducing the need for duplicate data entry. Overall, it has greatly contributed to improving efficiency, compliance, and the quality of resident care.

Pros

What I liked most about the PCC Platform was its ability to streamline resident care coordination through real-time documentation, comprehensive care planning tools, and seamless communication across interdisciplinary teams. The platform significantly improved workflow efficiency, which ultimately enhanced patient outcomes and staff productivity."

Cons

What I liked least about the Platform was the need to enter or update the same information in multiple areas of the system at times. This sometimes led to inefficiencies and increased the risk of inconsistencies in documentation. It would be more efficient if updates made in one section automatically reflected across all relevant areas, reducing duplication and saving time for staff.

Review Source

Response from PointClickCare

November 18, 2025

Thank you for sharing your feedback! We’re thrilled to hear that the PCC Platform has helped streamline care coordination and improve workflow efficiency for your team. It’s great to know that features like real-time documentation, care planning tools, and integrations with solutions such as Skin and Wound and Document Manager have added value to your experience. We appreciate your insight regarding duplicate data entry. Your suggestion for more automated updates across sections is very helpful, and we appreciate your feedback as we continue to enhance the platform. Thank you again for your thoughtful review and for being part of our community. Your input helps us improve and deliver even better solutions for resident care.

Nancy M.  
Healthcare Systems Administrator  
Hospital & Health Care  
Used the software for: 2+ years

### "Almost like a living, breathing, EHR that is constantly growing."

August 15, 2025

5.0

We have been using the PCC Skilled Nursing Core Platform for 17 years. I believe that it is the best EHR on the market anywhere. PointClickCare has become a true partner that exemplifies the "we all in this together" ideal. They strive to keep improving and changing with the times along with our facility and all of their facilities across the US and Canada.

Pros

The PCC Skilled Nursing Core Platform is a continuously growing, adaptable EHR. It allows SNFs to streamline documentation and prioritize resident care. It also provides exceptional financial solutions for billing, account management, and reimbursement. PointClickCare does a fantastic job of keeping ahead of regulations and provides frequent updates to enhance capabilities. The Skilled Nursing Core Platform can also be expanded by adding modules or marketplace integrations that seamlessly combine and make it the only software necessary for complete resident care. If you haven't looked at PointClickCare recently, I would definitely recommend taking another look.

Cons

The only major issue that I have with the Skilled Nursing Core Platform is that there is currently not a way to have standard tasks auto-create based on orders. This takes time from our nursing staff to assign redundant tasks that are common sense and should be automatic. Since this is my biggest complaint after 17 years, there is not much to dislike about the platform.

Review Source

Response from PointClickCare

November 18, 2025

Thank you for sharing your experience! We’re delighted to hear that the Skilled Nursing Core Platform has supported your facility for 17 years and continues to meet your needs for clinical and financial workflows. Your recognition of our commitment to staying ahead of regulations and providing seamless integrations means a lot to us. We appreciate your feedback regarding auto-creating standard tasks based on orders. This is a valuable suggestion, and we appreciate your insight as we work to enhance efficiency for nursing staff. Thank you for being a long-standing partner and for your trust in PointClickCare. Your input helps us continue to improve and deliver solutions that make a difference in resident care.

Chandra W.  
Clinical Operations Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "PointClickCare is a great partner!"

August 8, 2025

5.0

PointClickCare goes above and beyond with innovation, they keep customers informed of changes to come to healthcare and they truly listen to their customers and involve them in updates and enhancements. Plus, they have an amazing online community where users can connect and network.

Pros

PointClickCare provides structure following evidence based guidelines while also allowing the customer to tailor the software to work for them. There are phenomenal reports for both clinical and financial, and a great portal to access for customer support questions. We are confident in the ability of PointClickCare to keep our data secure.

Cons

We would love to have a bit more capabilities in the ordering aspect (go to care plan, task, hard stops). Overall the ordering functionality is very user friendly.

Review Source

Response from PointClickCare

November 18, 2025

Thank you so much for sharing your feedback! We’re thrilled to hear that PointClickCare’s structure, reporting capabilities, and support resources have been valuable for your organization. It’s great to know that our commitment to innovation and keeping customers informed is making a positive impact, and we appreciate your recognition of our online community. We also value your input regarding ordering functionality. Feedback like yours helps us identify opportunities to enhance the experience and better meet your needs. Thank you again for being part of the PointClickCare community—we’re excited to continue supporting you and evolving together!

Joyce W.  
Rehab Coordinator, PTA, Net Health Facility Admin  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "PCC Skilled Nursing Core Platform"

August 9, 2025

5.0

A+ Very positive experience with this platform. Creative, innovative solutions, ahead of changes with updating program as regulations are always changing, back up by their knowledgeable and helpful support staff!

Pros

Skilled Nursing Core Platform manages everything our SNF needs: EHR, meets CMS requirements, PDPM, MDS, Nursing Assessments, Therapy Integration, billing, reports, ongoing training, program updates and with in the platform self helps available and extra support from you facility Case Manager and with an online community or PCC users on The Pulse. We are using the core SNF program and have Nursing Advantage. We are looking at adding on IPC, Wound Care and PDPM.

Cons

Can be cost prohibitive for the add on items, especially for smaller facilities with under 50 residents. The extra options are top notch and would be very useful, it is just harder to cover the costs when it is for a single facility with limited resources related to size of our rural facility. Would be nice if PCC could offer options related to the size of facility, # of residents and cost be adjusted for that.

Review Source

Response from PointClickCare

November 18, 2025

Thank you for sharing your feedback! We’re so glad to hear the Skilled Nursing Core Platform and Nursing Advantage have been helpful and that you value our updates and support team. We appreciate your comments on the cost of add-ons like IPC, Wound Care, and PDPM—especially for smaller facilities. Your input is important, and helps us as we explore ways to make solutions more scalable. If you’d like to discuss tailored options or phased approaches, your Case Manager would be happy to connect. Thanks again for being part of our Pulse community!

MM

Mary M.  
CRN  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "PointClickCare Review "

July 3, 2025

5.0

It has been easy to work with and understand, there is also education platforms to allow staff to independently, at their own pace learn how to use it.

Pros

This platform is very user friendly, easy to learn, and allows us to run reports quickly. The also have add ons like IPAC, Skin and Wound and eMAR and there is always someone available to reach out to if you have any questions.

Cons

Sometimes if you need IT help, it is sometimes difficult co ordinating schedules, but they are very helpful. I prefer telephone assistance versus email.

Review Source

Response from PointClickCare

July 7, 2025

Mary, Thank you so much for taking the time to complete the online review. We are thrilled to hear that you find our platform user-friendly, easy to learn, and efficient for running reports. It's great to know that the add-ons like IPAC, Skin and Wound, and eMAR have been beneficial for you, and that our support team has been available whenever you had questions. We appreciate your feedback regarding IT assistance. We understand that coordinating schedules can sometimes be challenging, and we are continuously working to improve this aspect. It's wonderful to hear that the platform has been easy to work with and understand, and that the educational resources have been helpful for your staff to learn at their own pace. Thank you once again for your valuable feedback and for being a part of our community. - PointClickCare Team

EM

Ena M.  
ADON  
Hospital & Health Care  
Used the software for: 1-2 years

### "My Skilled Nursing Core Platform point of view."

May 1, 2025

4.0

But so far so good. I love working with my Platform. Because you are able to do a lot of research, and for new staff, even if they are not tech persons, are able to complete the task.

Pros

Pros: Easy to use. Non complicated data base. Specific and well oriented when you need follow a prompt.

Cons

Cons: Unrealistic indicator, for example, marking in red with Temp is over 97F when in real life is in range measure. Need a little help when by mistake you introduce wrong values. Ex: Respirations 7, when other vitals are OK. Missing some Protocols and others are extra. When looking for reports sometimes isn't accurate and you need to run various reports for an specific matter.

Review Source

Response from PointClickCare

June 27, 2025

Hi Ena, Thank you so much for taking the time to complete the review! We truly appreciate your detailed feedback and are thrilled to hear that you find our platform easy to use and well-oriented for following prompts. We understand your concern about the temperature indicator marking in red when it exceeds 97°F, even though it might be within the normal range for some residents. To address this, individual resident baselines can be added to avoid such alerts if 97°F is normal for them. Regarding the occasional mistakes, the red marking serves as a quick visual cue to double-check for accuracy, ensuring that any errors are promptly corrected. Your organization may want to consider checking out our Marketplace vendors. We partner with other solutions to automate the process of taking vitals and decrease human error, which could further enhance your experience. Thank you for all you do. We appreciate your partnership and look forward to continuing to support you. PointClickCare Team

NC

Neal C.  
Clinical Informatics Specialist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Enhancing Care Coordination and Compliance"

October 29, 2025

5.0

My experience with the Skilled Nursing Core Platform has been positive. It offers strong clinical functionality that supports documentation accuracy, care coordination, and regulatory compliance. The system is designed with skilled nursing workflows in mind, which helps streamline daily processes and improves visibility into resident care needs.

Pros

The platform provides a comprehensive set of tools tailored specifically for skilled nursing workflows. It helps streamline clinical documentation, enhances care coordination, and supports regulatory compliance

Cons

Some routine workflows still rely heavily on manual entry rather than automated triggers, which increases the burden on staff and can impact efficiency.

Review Source

Response from PointClickCare

November 18, 2025

Thank you for sharing your feedback! We’re glad to hear the platform has been helpful in supporting documentation accuracy, care coordination, and compliance. Your note about manual workflows is valuable. We’re continuously working to enhance automation and improve efficiency.

BH

Bryseida H.  
Admissions Coordinator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Access to documentation"

July 11, 2025

4.0

The platform has remained consistently user-friendly and continues to evolve seamlessly, enhancing functionality without disruption. It’s easy to use and keeps getting better, all without skipping a beat.

Pros

Access to universally adaptable documents that can be generated according to specific features or descriptions of our requirements, such as comprehensive documentation collections.

Cons

\- Compliance Risk: Failing to secure required consents puts the facility at risk of violating HIPAA and other healthcare regulations. That’s a major liability issue. - Admissions Delays: Without the proper consents readily available, you may have to chase paperwork manually, causing bottlenecks in the admissions process.

Review Source

Response from PointClickCare

November 18, 2025

Thank you for sharing your feedback! We’re thrilled to hear that you find the platform user-friendly and appreciate its continuous improvements. Our goal is to make your experience as seamless as possible, so it’s great to know we’re hitting the mark. We also value your insights on compliance and admissions processes. Your comments help us identify opportunities to strengthen features that support regulatory requirements and streamline workflows. Thanks again for being a valued partner to PCC!

BC

Beth C.  
Director of Clinical Informatics  
Hospital & Health Care  
Used the software for: 1-2 years

### "PCC Review"

March 18, 2025

5.0

1\. The shift from paper-based processes to electronic records is widely appreciated. 2. Facilitates better communication and collaboration among care teams 3. Powerful tool that offers numerous benefits 4. I feel that the benefits outweigh the difficulties.

Pros

It provides seamless information flow between departments, improving collaboration and efficiency. Information is readily accessible, reducing the need for manual chart reviews and improving real-time decision-making. These are just some that I can mention.

Cons

Documentation processes are sometimes described as repetitive and time-consuming, involving excessive clicking.

Review Source

Response from PointClickCare

April 21, 2025

Thank you so much, Beth, for taking the time to complete an online review. We are thrilled to hear that you feel PointClickCare provides seamless information to flow between departments, improving collaboration and efficiency. Thank you for your feedback on the documentation process. We truly value your expertise and feedback. Thank you so much for sharing. -PointClickCare team

VR

Verified Reviewer  
Clinical Education  
Non-Profit Organization Management  
Used the software for: 2+ years

### "User friendly and customizable system"

July 14, 2025

5.0

Pros

Easy to train new employees, widely used amongst SNFs. User friendly at all levels. Customizable to each community.

Cons

Pre-generated assessments can be long and cumbersome for nurses to complete during their shift, but you are able to make your own tailored to your need.

Review Source

Response from PointClickCare

July 24, 2025

Thank you for sharing your experience with PointClickCare! We’re glad to hear that you find the platform user-friendly and effective for training new employees. It’s great to know that its widespread use across skilled nursing facilities and customizable features are supporting your community’s unique needs. We also appreciate your feedback regarding the pre-generated assessments. We understand that documentation during a busy shift can be challenging, and we’re continuously working to improve workflows and reduce the administrative burden. It’s encouraging to hear that the ability to tailor assessments to your specific needs has been helpful. Your insights are incredibly valuable as we strive to enhance the experience for all users. Thanks again for being part of the PointClickCare community! The PointClickCare Team

AL

Adrian L.  
Nutrition and Wellness Mentor  
Hospital & Health Care  
Used the software for: 2+ years

### "We love PCC!"

May 28, 2025

5.0

Overall, I love PCC and have been a huge fan over the years. We have been using PCC for well over 15 years and it has made a huge difference in our day to day workflow!

Pros

PCC is a user friendly platform that makes it easy to do the necessary charting work in LTC. We love the varied sections and comprehensive support provided.

Cons

There are some items I wish would work a bit better, but they are just small things. I will say PCC is constantly updating, which is something you want to see in an EHR.

Review Source

Response from PointClickCare

June 27, 2025

Hi Adrian, Thank you so much for your wonderful review! We're thrilled to hear that you find PCC to be a user-friendly platform that makes charting work in LTC easy and efficient. Your appreciation for the varied sections and comprehensive support we provide means a lot to us. We’re glad to know that our constant updates are something you value in an EHR. It's great to hear that PCC has made a significant difference in your day-to-day workflow over the past 15 years. Your loyalty and positive feedback are truly appreciated. Thank you for all that you do. We are excited to continue partnering with you and your organization and supporting your needs. PointClickCare Team

JC

Jessica C.  
MDS Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Jessica's Review"

October 27, 2025

5.0

Pros

Ease of use. It is a very user friendly program. I like that you can access reports directly from certain modules.

Cons

You can't run a report of all the Fall Risk Assessment scores or Braden scores, etc. and you can only send certain UDA's via secure messages. Why can't you send any/all of them?

Review Source

Response from PointClickCare

November 18, 2025

Thank you for sharing your feedback! We’re glad to hear you find the program user-friendly and appreciate the ability to access reports directly from certain solutions. Thank you for sharing your concerns. This information is invaluable as we continue to enhance our solution.

Jennifer P.  
Implementation and Change Management Lead  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Change for the Better!"

December 17, 2024

5.0

My overall experience has been fantastic, and I've been sharing and showing anyone and everyone who will listen!

Pros

While we are still in the implementation phase of PointClickCare, I already have so many wonderful things to say. The support and commitment that the PCC project team have provided to our own project team as we implement the solution has been second to none! In addition to the support we've received to build the solution to our specifications, the training support provided is very well thought out. As for the solution itself, PCC is going to change the quality of care delivered to long-term care residents on Prince Edward Island through very thorough and in-depth care planning. As a nurse, to say I'm excited about this is the understatement of the year!

Cons

I can't say I've found anything I've been unhappy with, thus far. I suppose the biggest disappointment during our implementation is the struggle we're having related to the interRAI assessment, i.e. the interconnectivity with CIHI.

Review Source

Response from PointClickCare

December 30, 2024

Hi Jennifer, Thanks for taking time out of your busy day to complete an online review. Welcome to PointClickCare. We are so thrilled to have you. We are also happy to hear that your implementation is going well and you are having a great experience with your project team. It is so exciting to hear that PointClickCare is going to be a game changer for you and your team regarding the quality of care being delivered. We love hearing that your nursing team is excited about using PointClickCare.

GG

Gina G.  
Activities Leader  
Hospital & Health Care  
Used the software for: 6-12 months

### "PCC Skilled Nursing Core Platform Review"

December 4, 2024

5.0

Overall, I have a very positive experience with the Skilled Nursing Core Platform. If I have any issues, I can turn to the team around me on campus for assitance or receive help from other PCC users on the Pulse.

Pros

I appreciate the easy to follow and detailed reports provided on the Skilled Nursing Core Platform provided by PointClickCare. The modules provided for different departments are specialized and easy to use and understand.

Cons

I would appreciate if there was a way to transfer attendance at events placed onto the Calendar provided into the POC PRN Programs. As it is, I have to document things twice when I use the Calendar, so I don't frequently use it.

Review Source

Response from PointClickCare

December 30, 2024

Hi Gina, Thank you so much for your review. We are thrilled to hear that you appreciate the easy-to-follow and detailed reports that are available. Thanks also for your feedback about POC and PRN programs. We do have a solution called Resident Event Calendar that can decrease duplicate documentation regarding attendance. Feel free to reach out to your Customer Success Manager to learn more if you are interested. Here is a link to the Resident Event Calendar Solution sheet. https://pointclickcare.com/resource/senior-living-software/solution-sheets/resident-event-calendar-solution-sheet/ Thanks again for all you do... we truly appreciate you. - PointClickCare team

LAC

Leigh Ann C.  
AR Specialist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Making connections"

July 7, 2025

5.0

Pros

It has lots of good places to go for information when I'm not able to find it in the other areas in the Resource Hub.

Cons

I wish there was some kind of daily reminder to go into the site to get the daily points or to do the puzzles/read the fun daily informative articles.

Review Source

Response from PointClickCare

July 24, 2025

Hi Leigh Ann, Thank you so much for taking the time to leave an online review! We're thrilled to hear that you’re finding the Resource Hub helpful for answering your questions, and that you're enjoying the Pulse community. To help you stay even more connected, the community currently sends out a Digest twice a week with the latest updates and highlights. If you'd like to receive notifications for the Challenge Digest as well, simply go to your profile, click on Notifications, and select Challenge Digest. Thanks again for being an engaged member of our community! The PointClickCare Team

RB

Robin B.  
MDS coordinator  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Easy to maneuver "

February 1, 2025

4.0

Pros

It is fairly easy to find my way around the system

Cons

I do not like that the halls are split on the POC part, and there is not a way to have one whole list of what tasks are due for all the residents.

Switched from

[MatrixCare Home Health & Hospice](https://www.capterra.com/p/81083/Brightree/)

I left my old facility where they used Matrix, and came to mu current facility where they are using PCC.

Review Source

Response from PointClickCare

February 10, 2025

Hi Robin, Thank you so much for taking the time to complete an online review. We love to hear that you find PointClickCare easy to maneuver. Thanks for your feedback on POC. We have several other industry experts on our online community, Pulse. I am sure they would love to connect and network with you and possibly offer suggestions for your POC feedback. Thanks so much for all you do. -PointClickCare Team

RB

REBECCA B.  
Health Information Technology Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "Great Platform"

September 20, 2024

5.0

Overall I love the program. Pros outweigh the cons.

Pros

Everything I need is on the platform. It is very user friendly.

Cons

There are times I have difficulty locating items. When I look for help, it takes a few moments to navigate the help portal

Review Source

Response from PointClickCare

September 30, 2024

Thank you so much Rebecca for the online review. We are thrilled that you find PointClickCare easy to use and you feel it is a great platform. Great to hear you use the portal for support. We truly appreciate you and all you do. -PointClickCare Team

JZ

Joanna Z.  
Therapeutic Recreation Director  
Hospital & Health Care  
Used the software for: 2+ years

### "I love PCC!"

October 27, 2024

5.0

I would not recommend anything else for Skilled Nursing.

Pros

Being able to easily find the information that I need.

Cons

Not easily accessible to people who have no clinical background.

Review Source

Response from PointClickCare

December 19, 2024

Hi Joanna, Thank you so much for your review. We are thrilled to hear that you love PointClickCare and wouldn't recommend any other platform for Skilled Nursing. We appreciate you and all you do! - PointClickCare Team

AB

Ann B.  
ADON  
Hospital & Health Care  
Used the software for: 1-2 years

### "Embrace change"

July 30, 2024

4.0

Overall, it has been good. The customer support team are there when you need them. I like that I am able to call customer support as well as open a ticket when I cannot do something easily.

Pros

I like being able to access different aspects of PCC from different areas. This makes it easy to switch in between screens. Occasionally, I will find it on my own by accident.

Cons

Coming from a different platform, it has sometimes been difficult to find exactly what I am looking for in PCC. For example, the Bowel Report lists each resident on their own page, it would be helpful for it to be more like a spreadsheet so that at-a-glance, my staff can identify people that may need to have a BM this shift.

Switched from

[MatrixCare Skilled Nursing Facility](https://www.capterra.com/p/23520/MatrixCare/)

It was not up to me. The decision was made at a higher level.

Review Source

Response from PointClickCare

August 5, 2024

Thank you so much Ann for your online review. So glad to hear that the customer support team is there when you need them. Change can certainly be difficult, but we are thrilled that you have embraced change. Thanks for all you do. We truly appreciate your expertise and your insight. - PointClickCare Team

SD

Sonja D.  
administrator  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Satisfied user "

September 16, 2024

5.0

We have had good success with the platform. WIth an environment that we are not a corporately owned entity we depend on PCC to give us what we need.

Pros

It has all the elements needed to be compliant, you do not have to build anything.

Cons

I do not have any cons to report, overall happy with the platform

Switched from

[MatrixCare Senior Living Facility](https://www.capterra.com/p/165450/MatrixCare/)

lack of ease of use. more familiar with PCC platform form other locations. Nurses coming on board also used to working in other locations PCC.

Review Source

Response from PointClickCare

September 30, 2024

Thank you so much Sonja for your online review. We are thrilled to hear you are a satisfied user of PointClicKCare. We are happy to support you and your organization and are thrilled we can partner with you to improve resident outcomes. -PointClickCare Team

LB

Lacey B.  
LPN  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy and comprehendable"

January 29, 2025

5.0

Pros

Very easy to learn and comprehend on ur own if ur new to it.

Cons

nothing that I like least about nursing core platform

Review Source

Response from PointClickCare

February 10, 2025

Hi Lacey, Thanks so much for taking the time to complete an online review. We are thrilled to hear that you find PointClickCare easy to learn and comprehend. We truly value you and your team. Thanks for all you do. - PointClickCare Team

CP

Cindy P.  
RPN  
Hospital & Health Care  
Used the software for: 2+ years

### "Great product"

October 21, 2024

5.0

It's great and help with organizing the health record.

Pros

client focus and easy to pull out the information when needed

Cons

need some training before you start and you need to learn how to use their features.

Review Source

Response from PointClickCare

December 19, 2024

Hi Cindy, Thank you so much for your review. We are thrilled to hear that PointClickCare is a great product and that you can easily access the information you need. We appreciate you and all you do. -PointClickCare Team

AF

Alexandra F.  
Health Informatics Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Choosing PCC"

July 2, 2024

5.0

Overall my experience has been great. The team at PCC have also made the difference!

Pros

The core platform contained more than what we originally thought we needed but it has proven that we definitely needed it all! Being able to optimize workflows have been much appreciated.

Cons

That it does not come with ECPS and Provider engagement features such as the ability to sign off orders easier.

Alternatives considered

[MatrixCare Life Plan Community](https://www.capterra.com/p/165451/MatrixCare/)

Review Source

Response from PointClickCare

July 11, 2024

Thanks Alexandra for your insight and feedback. We truly appreciate your insight. I would suggest connecting on the Pulse to connect and network with other industry experts regarding provider enagement functionality. We appreciate you and all you do. -PointClickCare Team

DH

Denda H.  
LPN  
Medical Practice  
Used the software for: 1-2 years

### "User friendly "

August 31, 2024

5.0

Pros

The skilled nursing platform is very user friendly.

Cons

I haven't discovered any issues within the skilled nursing platform

Review Source

Response from PointClickCare

September 10, 2024

Thanks so much for your online review Denda. We are thrilled to hear that you find PointClickCare easy to use. We can't thank you enough for all you do for those in your care. -PointClickCare Team

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