# Page 3 | Skilled Nursing Core Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Skilled Nursing Core Platform the right Nursing Home solution for you? Explore 156 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/209866/Skilled-Nursing-Core-Platform/reviews

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Skilled Nursing Core Platform

4.7 (156)

[View alternatives](https://www.capterra.com/p/209866/Skilled-Nursing-Core-Platform/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated December 12th, 2025

# Page 3 - Reviews of Skilled Nursing Core Platform

## Showing most helpful reviews

Showing 51-75 of 156 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SP

Sabine P.  
LPN MDS  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy Peasy"

July 1, 2024

4.0

We use PCC and when I started using it I was scared because of the unknown. We went from paper charts to electronic and I have come to love it. I am now able to assist other staff members to find information they need and navigate through the program when they need assistance. We have been using the platform for 6 years now and I have helped other facilities get started by inputting information for them.

Pros

I like the reports and hope to see our company purchase more of the platform in the future.

Cons

I have not found anything I do not like about it

Review Source

Response from PointClickCare

July 11, 2024

Thank you Sabine for sharing your insights. We are thrilled to hear that PointClickCare is easy to use and that you like the reports. We are thrilled to have you and your team as trusted partners. Your voice truly matters and we are grateful for you sharing your feedback. Thanks so much for all you do. Stay connected to other industry experts on the Pulse, our online customer community. -PointClickCare Team

LV

Laura V.  
MDS Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Why We Chose (and continue to choose) PCC"

May 29, 2024

5.0

Getting ready to initiate PCC was time consuming, but that would be with any new EMR product. The PCC staff have always been excellent and able to help in the event we can't find the "correct" help topic we need. I LOVE the Pulse, and can usually find many of my answers there.

Pros

We had some staff that was very computer savvy, and others that were absolutely terrified about changing to an EMR. We previously had a system that would accommodate electronic MDS submission and progress notes only. It was cumbersome to use, and reports were horrendous. PCC changed that and even the biggest skeptics were brought on board fairly quickly. In addition PCC is used in many other facilities in the area, so on-boarding and training of new staff was very easy,

Cons

There really wasn't anything we didn't like.

Alternatives considered

[MatrixCare Skilled Nursing Facility](https://www.capterra.com/p/23520/MatrixCare/)

Reason for choosing Skilled Nursing Core Platform

The overall package exceeded our expectations

Switched from

[COMET](https://www.capterra.com/p/74021/COMET/)

It was a dinosaur and very difficult to work with

Review Source

Response from PointClickCare

July 2, 2024

Thank you so much Laura for completing an online review. We are thrilled to hear that staff were quickly brought on board as you transitioned. Love to hear that you love the Pulse. We are certainly thrilled to have you and appreciate all you do. -PointClickCare Team

BS

Barbara S.  
Physical Therapist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Time efficient and effective. "

July 8, 2024

5.0

Pros

Easy to learn, easy to negotiate. Easy to access information quickly.

Cons

Honestly, nothing that I can think of at the moment!

Review Source

Response from PointClickCare

July 30, 2024

Thank you so much Barbara for the online review. We are thrilled to hear that PointClickCare promotes efficiency and is easy to learn and navigate. We appreciate all you do and truly value your insight and feedback. -PointClickCare Team

SG

Suzanne G.  
Infection Prevention RN  
Hospital & Health Care  
Used the software for: 6-12 months

### "Nursing platform"

May 28, 2024

4.0

Pros

The ease of use and how the who platform is integrated to make one action launch the follow up tasks is such a game changer, also it makes it so we do not miss a piece when handling multiple tasks at once. The medication administration has areas to record progress notes right from the MAR, saving time and ensuring the important info is not forgotten between changing screens.

Cons

When we first rolled out PCC nursing platform there were some issues with figuring out the nuances of order entry, such as our set up auto triggered location documentation for each treatment even though that was included in the order. Once we figured out how to fix that it became much easier to enter said orders and for the front line nurses to administer meds and sign off.

Review Source

Response from PointClickCare

June 11, 2024

Thank you so much Suzanne for the online review. We are thrilled to hear that you and your organization find PointClickCare easy to use. Thanks so much for all you do. We truly appreciate and value your expertise and insights. - PointClickCare Team

RH

Robin H.  
Clinical Informatics Analyst  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Best decision for switchover"

June 20, 2024

5.0

Pros

It's very user friendly, which helps with training the end users. Setup is straightforward. The platform is very clean and simple. The help guide answers 98% of questions!

Cons

The billing side seems to be more complicated than we had thought, but currently working out the kinks.

Switched from

[MatrixCare Life Plan Community](https://www.capterra.com/p/165451/MatrixCare/)

Customer Service has been very poor. Implementation ideas have taken years to cross over for updates. The system frequently was down causing chaos on the clinical side.

Review Source

Response from PointClickCare

July 2, 2024

Thanks so much Robin for your review. We truly appreciate your feedback and insight. We are thrilled to hear that switching to PointClickCare was the best decision and that it is user friendly. Thanks for the feedback regarding customer service. Our team is working very hard to improve communication and visibility into updates. Stay tuned on the Pulse for updates. - PointClickCare Team

CC

Christine C.  
Clinical Informatics Analyst  
Hospital & Health Care  
Used the software for: Less than 6 months

### "PCC Rookie"

May 28, 2024

5.0

We are still learning, and fine tuning some workflows, but we are enjoying the software, and the staff has easily made the transition.

Pros

It is very end user friendly. It is easy to navigate to different sections.

Cons

We are struggling a little with communications. We do a lot of manual messaging, or searching for information. What residents need appointments, what needs to be signed, things like that.

Switched from

[MatrixCare Life Plan Community](https://www.capterra.com/p/165451/MatrixCare/)

MatrixCare was riddled with issues, and their customer service was lacking.

Review Source

Response from PointClickCare

June 11, 2024

Hi Christine, Thanks for the online review. We are thrilled to partner with you and your organization and are so happy that you find PointClikCare end user friendly and easy to navigate. We are always here to support and we have a great community of customers on the Pulse that are always willing to connect and network. Thanks so much for all you do. Your insights and feedback is extremely valuable. - PointClickCare Team

AS

Alissa S.  
IT System Analyst  
Information Services  
Used the software for: 2+ years

### "PCC is an excellent choice for SNF EHR"

May 10, 2024

5.0

My overall experience with PCC SNF core is wonderful. The ease of use for the end users is fantastic.

Pros

The application and the many modules available are a great way to maintain SNF residents electronic medical record.

Cons

Reporting options can be better with more options to print in CSV

Review Source

Response from PointClickCare

May 28, 2024

Hi Alissa, Thank you so much for your online review. We love that you feel PointClickCare is an excellent choice for a SNF EHR. It's fantastic to hear that it is a great way to maintain electronic medical records. We appreciate the insight on reporting and our team continues to work on improving the system to improve your experience and enhance your processes. We appreciate you and all you do and truly value your advocacy. - PointClickCare Team

AS

Andrea S.  
Director of Quality and Compliance  
Hospital & Health Care  
Used the software for: 2+ years

### "Point Click Care!"

April 22, 2024

5.0

Pros

I find it quite simple to use and adapt to. The reporting that is available within the system saves time and energy that can be better spent elsewhere. The addon's that PCC has are endless and allow for a facility to grow its Quality and Compliance Program.

Cons

It takes time to learn the extra features if you don't have someone that is skilled with knowing how the system functions. You get little time with PCC experts to get you set up and watching videos and reading instructions just takes time.

Review Source

Response from PointClickCare

May 28, 2024

Hi Andrea, Thanks so much for the online review. We love to hear that you find PointClickCare simple to use and and adapt to. So thrilled that you save time and energy utilizing the reporting within PointClickCare. We appreciate your feedback on the time it takes to learn about the extra features and we are always working on identifying easier ways to help with knowledge transfer. Thank you so much for all you do. We truly value your expertise and insight. Jenn

PC

Pablo C.  
Health Informatics Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "PointClickCare for LTC in Ontario, Canada"

April 11, 2024

5.0

My experience has overall always been positive. I have used PCC as a nurse on the floor, at a facility manager level and at a company manager level and at all three levels I have found it to be way to learn, and it provides all the tools required to complete my job. The ability to use SmartZone for education can't be understated as it allows managers to not only suggest training videos but to directly assign them and track the progress if required. There is a lot of customization available throughout the platform, so for high level users it gives you a good amount of control over how to organize items and to guide the flow of your staff's work.

Pros

The platform offered by PCC for clinical care is excellent. It is intuitive and designed to be easy to learn even by those who are not comfortable with computers. Navigation is easy and the flow of the platform allows people to help others in person or remotely with ease. Their customer service is very good and will take the time to walk you through any issues or any processes you may be unfamiliar with.

Cons

There are some minor issues at the higher levels of usage. At times it is necessary to reach out to Customer Service with a Letter of Authorization in order to complete an audit and that may cause delays, but it is on rare occasion that there is information that can't be audited through the platform itself.

Review Source

Response from PointClickCare

April 16, 2024

Hi Pablo, Thanks so much for the your insight and feedback. We are thrilled that you find PointClickCare and excellent platform for Clinical Care. We love ot hear that you and your organization find it easy to learn and that navigations is easy. Thanks for your insight on customer service and audit completion. We appreciate your feedback. Thanks so much for all you do. We truly appreciate nurses and are in awe of the sacrifices you make to care for those we love. - PointClickCare Team

LD

Lisa D.  
VP of Clinical Services  
Hospital & Health Care  
Used the software for: 2+ years

### "PCC User and Administor Review"

September 18, 2023

5.0

I would rate it as extremely positive, the system is expensive and I feel they could change the way they bill but overall the sytem is great.

Pros

It is very hard to say what I like most about this product but here are a few:1. The system allowed us to truly go paperless, we scan ancillary documents into the misc documents tab but we use document manager for all of our admission paperwork and consents. We also use the e-sign feature for careplans and assessments. 2. The fact that the system has the push/pull feature prevents duplicate documentation and saves the nurses time.3. Extremely responsive customer support through the Support Portal and our Customer Success Managers.4. I love the integrations with Pharmacy, Lab/Rad, Psych, PCC Connect, etc.

Cons

I am still not a fan of IPC, I like some parts of it but I feel it is too hard to manage as we continue to get duplicate cases. For my nurses brain I feel it is to complicated.

Review Source

Response from PointClickCare

September 19, 2023

Thanks so much Lisa for the online review. We are thrilled to hear that customer support is responsive and that you use the Support Portal (Resource Hub) to help you find answers. Great to hear the our Customer Success team is also available to provide additional support. Thanks for the insight on IPC. We truly value your feedback and your insight is invaluable. We appreciate your expertise and advocacy. - PointClickCare Team

AP

Amber P.  
Associate Director of Clinical Services  
Hospital & Health Care  
Used the software for: 2+ years

### "PointClick Care "

August 22, 2023

5.0

Thoroughly enjoy the platform and all the features currently available to me

Pros

I enjoy all the different reports that can be pulled to help provide a broader insight into a specific resident allowing for better interdisciplinary approach as well as performance metrics which can help guide quality improvement initiatives which directly affect our residents and the care they receive

Cons

I have found the SmartZone education section difficult to use compared to the rest of the platform

Review Source

Response from PointClickCare

August 23, 2023

Thanks Amber so much for your review. We truly appreciate your feedback. We are thrilled that you find value in the reports and that they help provide insight into specifics that allow you and your team to improve care quality initiatives. Thanks so much for sharing your thoughts regarding SmartZone. I will pass along to our learning team. We truly value your feedback. PointClickCare Team

LG

Lisa G.  
Account Receivable  
Medical Practice  
Used the software for: Less than 6 months

### "Must Have Product"

April 17, 2024

5.0

I would highly recommend the SNF Platform to anyone who is thinking about it. 10 out of 10!

Pros

The ease of use along with the intuitive features. And if you make a mistake, it's easy to correct.

Cons

The biggest thing for me to wrap my mind around is the payer categories. I do not like them.

Review Source

Response from PointClickCare

May 13, 2024

Thanks so much Lisa for the review. WE love the title of your review "Must Have Product". Wonderful to hear that the features are intuitive. Thank you so much for your feedback on payer categories. So glad that you would recommend PointClickCare. We appreciate you and value your insights. -PointClickCare Team

BD

Brent D.  
Business Systems Analyst  
Hospital & Health Care  
Used the software for: 2+ years

### "Consolidation for success"

August 17, 2021

5.0

The experience from start to finish was great. PCC assigns a project manager, clinical implementer, and financial implementer. The journey is on the arduous side of life with a lot of meetings and trainings but the journey is necessary for success. The implementers on each side did an excellent making sure we were ready to cross the finish line. The only negative is I found the project manager to be borderline worthless. But her ineffectiveness did not hinder the project too much.

Pros

The ability to include all business lines in one software package. Prior to PCC we had separate software for billings, aide charting, nurse charting, and assisted living charting. After implementation of PCC all the disparity was gone. Within a couple of months of being live with PCC we were experiencing efficiencies that were not possible in the disparate model.

Cons

To me the biggest con with PCC is not having read only access to the database. The DB access would allow customers to create reports that meet the need of the customer. Sure, PCC has a lot of wonderful predefined reports that work well. However, the predefined report is often missing something that would make it a home run. This means that I often need to cobble a couple of reports together to get all the information I need.

Alternatives considered

[Eldermark](https://www.capterra.com/p/248496/Service-Minder/)[Caremerge](https://www.capterra.com/p/136058/Caremerge/)[Arize EHR](https://www.capterra.com/p/215993/Optimum/)[MatrixCare Home Health & Hospice](https://www.capterra.com/p/81083/Brightree/)[Skilled Nursing Core Platform](https://www.capterra.com/p/209866/Skilled-Nursing-Core-Platform/)

Reason for choosing Skilled Nursing Core Platform

The primary reason was PCC's desire to stay engaged in process. When I had the final two and was preparing a simple cost benefit analysis PCC was always available and willing to answer questions. By contrast, Matrix Care was slow to answer or failed to answer many of the same questions that were answered by PCC.

Switched from

[Caremerge](https://www.capterra.com/p/136058/Caremerge/)[Oracle Health Ambulatory Suite](https://www.capterra.com/p/2341/Cerner-Ambulatory-EHR/)[WellSky Long-Term Care](https://www.capterra.com/p/228008/WellSky-Long-Term-Care/)

We switched because we wanted to have one EHR solution for all lines of business. The primary motivators were providing better workflow for billing and the allowing for medical record continuity as patients move through the levels of care.

Review Source

CP

Cassondra P.  
Clinical Informatics Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "A software that keeps up with industry changes and customer needs "

January 2, 2023

5.0

I have used this software for 7 years and work as the clinical informatics coordinator setting up, managing, implementing and customizing the system for our company. PCC has the ability to customize yet standardize its system. There is ease of use for system users as well as training available for changes that are rolled out. PointClickCares Pulse (online customer resource) is wonderful and connects other customers with each other and a place for product feedback, regulation changes and great way to learn.

Pros

PointClickCare does a great job working to keep up with industry changes, challenges and work to create a product that not only meets the industry needs but the customer needs as well.

Cons

Sometimes extra modules and things that are designed to be helpful are "too much" and we have to go back to the basics of what is truly needed.

Alternatives considered

[MatrixCare Home Health & Hospice](https://www.capterra.com/p/81083/Brightree/)

Reason for choosing Skilled Nursing Core Platform

Ease of use, design layout, platform abilities, integration capabilities

Review Source

Response from PointClickCare

January 4, 2023

Hi Cassondra, Thanks so much for your review. We believe that we are your partner and good partners support each other. That support goes beyond providing solutions. We also want to supply teams with education and awareness of industry changes and updates, offer a Marketplace where integration can provide additional solutions to improve efficiency and workflows, and of course support connection with industry experts and product leaders. We do hear you about getting back to basics and our team is working hard on future enhancements that will do just that. Thanks again for your thoughtful review. We appreciate all you do and understand how important it is to listen and provide support. The PointClickCare Team

TB

Teresa B.  
AR Resource  
Hospital & Health Care  
Used the software for: 2+ years

### "PCC is easy to use"

December 22, 2023

5.0

I have used this software for 15+ years and it is always changing and growing to help with the changing structure of healthcare. I have used other programs, and they are nowhere near the level as PCC>

Pros

Easy to use. Able to keep the clinical, financial, and intake all in one software program. Able to have systems talk to eachother.

Cons

Sometimes unable to get a report to print with information I want / need. When we want system to do something specific have to put it in as a request and hope it gets implemented.

Switched from

[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

Ease of use. Multiple platforms worked together.

Review Source

Response from PointClickCare

December 26, 2023

Thanks so much Teresa. We are thrilled to hear that PointClickCare is easy to use and that having everything in on system is helpful. Thanks for the information on the reports. We truly value your feedback and insights and will pass this information on to the team. Thanks so much for all you do and we are thrilled to be y your partner for the last 15 years and we hope to continue to grow with you and the changing healthcare structure to continue to support you and those you care for. PointClickCare Team

Tanya S.  
Clinical Informaticist  
Hospital & Health Care  
Used the software for: 2+ years

### "Fits all of our needs in a Life Care Plan Community"

January 22, 2024

5.0

I love PCC and its adaptability to all levels of care.

Pros

Ease of use, configurations, customizations and meets all regulatory compliance.

Cons

Learning and understanding the PCC verbiage.

Reason for choosing Skilled Nursing Core Platform

Ease of use along with ease of implementation for the entire organization

Review Source

Response from PointClickCare

February 23, 2024

Tanya, Thank you so much for the online rview and we love to hear that PointClickCare fits all of the needs of your community. We are thrilled that you love PointClickCare and the adaptability to all levels of care. We truly appreciate you and are honored to support you so you can Care Better! PointClickCare Team

JH

Jason H.  
Assistant Administrator  
Hospital & Health Care  
Used the software for: 2+ years

### "We love PCC"

January 2, 2023

5.0

Super overall experience

Pros

This is a very user friendly platform for all users

Cons

I find UDAs to be a little difficult to create, I need more training in This area

Reason for choosing Skilled Nursing Core Platform

PCC had what we needed for a reasonable cost. Plus on of my three sister facilities already used PCC so it was natural for us to combine under 1 ORG code for all the buildings in our company

Review Source

MD

Melissa D.  
Director of Clinical Informatics  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "PCC Skilled Nursing Core Platform Review"

January 4, 2023

5.0

I have been very happy with PCC. I have had the opportunity to work directly with PCC on different platforms.

Pros

PCC is user friendly. The company listens to the customers in regards to break fix and enhancements.

Cons

There are a number of add on modules that for some facilities are cost prohibited but the benefits of these modules would be beneficial to be part of the core modules. Resident Event Calendar is a small example.

Alternatives considered

[Matrix](https://www.capterra.com/p/95108/Matrix/)[Eldermark](https://www.capterra.com/p/248496/Service-Minder/)

Reason for choosing Skilled Nursing Core Platform

The overall product of PCC met our needs.

Review Source

Response from PointClickCare

January 6, 2023

Melissa, thank you so much for your review. We are overjoyed that PointClickCare is simple for you and your team to use. We are fully aware of the value of listening carefully to the experts—our costumers. Throughout this year and beyond, we plan to continue our efforts to connect with and engage our customers. The PointClickCare Team

VR

Verified Reviewer  
Director of Care  
Medical Practice  
Used the software for: 2+ years

### "PCC is Fantastic!"

January 4, 2023

5.0

Our healthcare environment is more efficient, organized and remotely accessible. It is a game changer. Customer service is always amazing when needed. I am confident any cost the system incurs simply saves us money in efficiencies for clinical and clinical ops.

Pros

Ease of use and functionality. I also appreciate that it evolves and can expand!

Cons

I do not have anything negative or like least liked. Any issues I have are knowledge gaps I try to bridge through courses etc.

Review Source

Response from PointClickCare

January 6, 2023

Thanks so much for your review. We appreciate your praise of PointClickCare's usability and your excellent opinion of us. Our ultimate goal is to provide you and your team with solutions that promote efficiency in care. PointClickCare Team

VH

Virginia H.  
MDS Coordinator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "PCC IS THE BEST SOFTWARE TO MANAGE MDS COORDINATOR DUTIES"

December 15, 2023

5.0

I HAVE BEEN A PCC USER FOR ALMOST 15 YEARS FOR DIFFERENT COMPANIES WHO I MANAGE THE RAI PROCESS AND MDS FOR. PCC IS THE BEST. WITH THE RECENT UPDATES ON OCT 1ST 2023, PCC COMMUNICATED THE KNOWN ISSUES AND WAS SO RESPONSIVE TO ANY AND ALL QUESTIONS.

Pros

IT'S ALMOST INTUITIVE TO MANAGE RESIDENT CARE AND TO MAINTAIN CMS COMPLIANCE WITH HOW PCC FUNCTIONS

Cons

I HONESTLY CAN'T THINK OF ANYTHING THAT I DON'T LIKE ABOUT PCC

Review Source

Response from PointClickCare

December 20, 2023

Wow Virgina, This is so great to hear. We are thrilled that you find PCC as the best software to manage MDS. We can't thank you enough for your review and are thrilled that you felt supported during this significant MDS udpdate. PointClickCare Team

SW

Suzanne W.  
Medical Records/IT Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Highly Recommend"

May 27, 2021

5.0

Overall the Skilled Nursing Platform has been a very easy to utilize and implement program. We are very pleased with how we are able to use it to reduce some of our workload by putting all things in one place; letting us focus on what is more important - our residents!

Pros

We have utilized PCC since 2010. The integration process varies depending on which modules that are being utilized. It does take some time, however PCC has put together a very logical and well thought out implementation plan to assist the company team to completion. The PCC program is easy to use and very customizable for company needs and specifications. There are routine upgrades and changes to the system almost weekly; very timely for our needs and those constant changes from the governmental agencies. All updates are done overnight at a time most convenient to our facility. Plenty of notice is given to the facility to ensure all are aware of potential downtime during installation. Utilization is very easy and easily trainable to even the most hesitant of computer users. The order entry, especially the queue feature are amazing!

Cons

The feature that is the most cumbersome in PCC is the Reports feature. It has been upgraded recently which has caused some frustration. While it has improved there are quite a few reports we would like to run and are not in the system. Risk Management is another area where there is some more work to be done; it is very limited in scope at this time.

Reason for choosing Skilled Nursing Core Platform

Ease of use. Training that was offered at the time. We were affiliated with RX+ that was bought up by PCC and so it just made sense to merge to the system that was now part of the family.

Review Source

gG

geannine G.  
MDS  
Hospital & Health Care  
Used the software for: 1-2 years

### "LPN/MDS RAC)CT"

December 11, 2023

5.0

overall it is a great product and enjoy working with it

Pros

the easy of finding materials needed, the available to update and attach notes so a continuum of care can bee seen

Cons

to much double documentation needed to preform so of the forms

Review Source

Response from PointClickCare

December 20, 2023

Hi Geannine, Thank you so much for your review. We are thrilled to hear that PointClickCare helps you easily find documentation and we are thankful for your feedback regarding double documentation. We will certainly pass this along to the team. PointClickCare

AO

Alana O.  
Business Office Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "The Industry Standard"

August 2, 2023

5.0

Overall very pleased with this product.

Pros

Ease of access, user-friendly, and excellent documentation and reporting.

Cons

Sometimes the system can be overwhelming to new users due to the sheer size and amount of sub-modules.

Switched from

[LTC](https://www.capterra.com/p/41270/LTC/)

To bring our organization up to date with the industry-standard software.

Review Source

Response from PointClickCare

August 23, 2023

Thank you so much Alana for your review. We are thrilled to hear that you find PointClickCare user friendly and that you view it as an excellent tool for documentation and reporting. Thanks for your feedback regarding new users. We truly appreciate your opinion and value your insight. Have a great day - PointClickCare Team

CP

Charlsey P.  
RN  
Hospital & Health Care  
Used the software for: 2+ years

### "It's just better"

November 27, 2023

5.0

Pros

It's more user friendly than any other EMR system I've used. From the quick look dashboard, to the MAR and fully customizable assessments.

Cons

I'm not sure if it's an option for PCC but previously I've used a system that was compatible with finger scanners for quicker access to the computer system such as eMAR or POC. Again, this may be an option for PCC and I'm simply unaware and my current company is not utilizing it.

Review Source

Response from PointClickCare

December 5, 2023

Hi Charlsey, Thank you so much for your online review. We love to hear that PointClickCare is "just better" Our goal is to be your valued partner and as a valued partner we appreciate and welcome your feedback. We are here to listen and learn and we are so grateful for industry experts like yourself that are willing to share their experience. Thanks again, -PointClickCare Team

KB

Kendra B.  
Senior Clinical Informatics Business Analyst  
Computer Software  
Used the software for: 2+ years

### "PointClickCare"

February 14, 2024

5.0

I have worked with the 3 major vendors for skilled nursing, this on beats the others by a landslide

Pros

ability to schedule items for nurses, dashboards

Cons

Wide spread issues with evaluations/assessments triggering

Reason for choosing Skilled Nursing Core Platform

Bake off PCC won, but was higher cost, ended up switching systems later.

Switched from

[ProPresenter](https://www.capterra.com/p/170172/ProPresenter/)

to many bugs in the system were not addressed timely

Review Source

Response from PointClickCare

February 23, 2024

Thanks Kendra for your online review. We are thrilled that you and your team like the dashboards and we appreciate the feedback about the evals/assessments. Your insight is extremely valuable to us and this information will be passed along to the team. Thanks again for all you do. PointClickCare Team

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