# Page 5 | Skilled Nursing Core Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Skilled Nursing Core Platform the right Nursing Home solution for you? Explore 156 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/209866/Skilled-Nursing-Core-Platform/reviews

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Skilled Nursing Core Platform

4.7 (156)

[View alternatives](https://www.capterra.com/p/209866/Skilled-Nursing-Core-Platform/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated December 12th, 2025

# Page 5 - Reviews of Skilled Nursing Core Platform

## Showing most helpful reviews

Showing 101-125 of 156 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MF

Meagan F.  
RN  
Hospital & Health Care  
Used the software for: 2+ years

### "Point Click Care Review LTC RN"

April 16, 2020

3.0

Overall PointClickCare accomplishes what it's intended to accomplish rather painlessly.

Pros

As an RN who has charted in multiple different programs PointClickCare is easy to use. It is user-friendly and typically is very intuitive. It doesn't take long to train new staff to utilize it.

Cons

Certain aspects of the software don't seem to "speak" to each other well and one finds themselves clicking through many pages to find information that ought to be available in a "view all" style tab. Much of this is user error if notes aren't "linked" but there is no "search bar" to filter and make searching faster. In this way much of the required charting feels like you are submitting it into outer space for no one to see unless there is an issue and someone digs through it. This forces us to utilize different charting to accomplish thorough communication--causing the dreaded double/triple charting HCPs complain about.

Switched from

[Epic](https://www.capterra.com/p/122278/EpicCare-EMR/)

Switched jobs

Review Source

VR

Verified Reviewer  
Registered Dietitian  
Hospital & Health Care  
Used the software for: 2+ years

### "PointClickCare Review"

May 17, 2019

5.0

I use PointClickCare on a daily basis as a Dietitian in Long Term Care. It makes assessing residents very fast and efficient.

Pros

it is extremely easy to use and has all the appropriate categories to assess healthcare residents.

Cons

It seems to not work occasionally and I never know how long to expect it to be out of commission.

Review Source

VR

Verified Reviewer  
PRN Occupational Therapist  
Hospital & Health Care  
Used the software for: 2+ years

### "Super easy to navigate your patient's online chart"

February 22, 2019

5.0

Pros

Super easy navigation, easy to enter orders and care plans, easy to scan in documents if you can't enter them direct, it can sync with Rehab Optima if you have that feature

Cons

Nothing really, it's very easy to use and easy to navigate. Only con is that it doesn't sync with Casamba.

Review Source

VR

Verified Reviewer  
STNA  
Hospital & Health Care  
Used the software for: 1-2 years

### "Point Click a good program"

October 27, 2018

4.0

I enjoy using point click. I can also go there for information that I need quickly.

Pros

Point Click is easy to use. Each task has it's own separate tab with the ability to open the tab to view any details that you may need to know.

Cons

The time is sometimes takes to save but that may be too to our internet service rather than the software itself . It also has a "set" time when the system "saves" and during that time, charting is very slow.

Review Source

KY

Katherine Y.  
Medicare/Mgd Care Consultant  
Hospital & Health Care  
Used the software for: 2+ years

### "This literally changed how we do everything, for the better!"

August 2, 2019

5.0

Overall I love the software, sometimes it can take a while to get an issue resolved, but mostly I love it and can't imagine going back to what we had before.

Pros

Very user-friendly, I know this has improved our collections over what we had before, tremendously. It's like night and day difference. Easy to use, easy to undo something if you've made a mistake, it's really the best software for this purpose I've ever used.

Cons

Sometimes they make changes that are actually not better than the way it was before. Like transaction history, it was fine before, now I can barely understand it. At least give us the option to use the older version or the newer version.

Review Source

Sara A.  
Social Worker  
Hospital & Health Care  
Used the software for: 1-2 years

### "PointClickCare for SNF/ALF LTC Documentation"

September 5, 2019

4.0

PCC is easy to use and does not have a lot of things that cloud the screen.

Pros

PCC offers a lot of reports that users can run within the software and unlike other LTC software, it does not take a lot of training to use. The social work side of PCC was easy to utilize.

Cons

PCC is clear cut and straight forward, however I do wish that they did not charge for each additional module beyond the base you added.

Review Source

RR

Rachel R.  
Healthcare Administrator  
Hospital & Health Care  
Used the software for: 2+ years

### "So Easy to Use"

November 5, 2021

5.0

Amazing! By far my skilled nursing software of choice!

Pros

It is so easy to use and navigate! Documenting on multiple patient records is a snap. The 24 hour lookback report will show every progress note entered in 24 hours. SO MANY wonderful features that makes your impossible job of reviewing all of a sudden more possible.

Cons

The biggest con is adapting and changing the software is very expensive, cumbersome, and difficult. Other softwares are much more responsive while PCC is comfortable in their product.

Review Source

MM

Mary M.  
Project Specialist, Data Systems Manager, Campaign Manager  
Management Consulting  
Used the software for: 1-2 years

### "Great program - quick and easy to use"

June 25, 2019

5.0

PCC made tracking and reporting on my care of my residents a whole lot quicker and easier.

Pros

Our facility switched over to PCC last year. It was easy to switch over to - easy to learn. It has a lot more functionality than our previous software, and all the different ways the program displays data about residents, especially the MAR (Medication Administration Record) screen, is great. Easy to read and scale, quick and easy physician order entering, with plenty of dropdowns and auto-populating fields. Love the batch entry options. Running and printing reports was easy.

Cons

I work night shift, which is when they do maintenance. I'm happy to report, though, that I was only down for a couple of hours for one night, and they gave plenty of notice about it.

Review Source

TW

Tina W.  
LPN/ Nurse Supervisor  
Hospital & Health Care  
Used the software for: 2+ years

### "My experiences with PCC"

January 27, 2019

5.0

Overall, I have approx 4 years of experience with this program, and like it the best, out of the other programs I've also used.

Pros

I enjoy the ease of using this product. It makes medication and treeatment passes easy. It provided quick look-up for patient profiles, personal contact information, and over-all general information on a patient.

Cons

Attempting to re-order medications can be a hassle. Since the update, one must re-order meds via the eMAR. This can be an issue due to time restraints of medication pass. Since the last two updates, manuevering the system has actually gotten more difficult, not easier. Attempting ot print out complete reports on medication and treament order history is not nearly as easy and simple stepped, as previously prior to the latest updates.

Review Source

GH

GarriAnn H.  
AR Manager  
Accounting  
Used the software for: 2+ years

### "Best System in the Industry"

May 27, 2021

5.0

I have implemented from the start to being an end user, trainer , consultant and security administrator.

Pros

The software is very easy to navigate. It is able to be customized to each individuals role in the organization.

Cons

When I did my fist implementation many years ago I felt it was very labor intensive. However, after doing many more implementations over the years PCC has improved the process and made it much easier to set up.

Review Source

AH

Anne H.  
Administrator  
Hospital & Health Care  
Used the software for: 2+ years

### "The Best way to build your EHR "

August 16, 2019

5.0

Customer support is good when you reach out for assistance. There is also a large and well populated help tab to assist with training new users. Customization is easy so a few "super users " can quickly identify and implement improvements .

Pros

PCC is very customizable. It offers a well organized approach to clinical, administrative , quality assurance and marketing uses. The Document Manager is a lifesaver keeping all aspects of paper record keeping easily organized and retrievable within a very secure platform.

Cons

It can get costly as you expand your use. PCC charges to add each module .

Review Source

RO

Roger O.  
I.T. Director  
Hospital & Health Care  
Used the software for: 2+ years

### "Great use of Technology"

May 26, 2021

4.0

Capturing all task and getting more reimbursement per resident

Pros

I really enjoy setting up and implementing the POC feature, Nurses and nurse aids love the ease of documenting using a smart phone right when they walk out of the room.

Cons

Cant really think of any Cons, always improving, reporting is great, setting up new users is a breeze.

Reason for choosing Skilled Nursing Core Platform

Pricing and reviews

Review Source

CH

Chris H.  
Admin  
Hospital & Health Care  
Used the software for: 2+ years

### "Point Click Care Review"

October 8, 2019

4.0

Good. There is nothing better for an all encompassing system for documentation in a nursing home.

Pros

This is the best overall software for a nursing home. I have dabbed in Matrix as well, and PointClickCare far out hustles. It is a much better software overall.

Cons

The customer service is terrible. It can take anywhere from 60 minutes to 120 minutes, just to get someone on the phone for them to help you. Even then, all they really do is say that they are going to reset the system or whatever and then leave you hanging. This needs some serious help.

Review Source

AS

Abigail S.  
Assistant Director of Care  
Hospital & Health Care  
Used the software for: 2+ years

### "User Friendly"

February 21, 2020

5.0

I have been a user of this software for over 10 years at my work. I highly recommend this product which is why I believe it should be used across the nation to help standardize the way we document or retrieve data

Pros

It’s got everything you need to generate reports within seconds. It’s user friendly and easy to navigate the tabs etc.

Cons

So far I haven’t experienced any negative thing while exploring this software. Sometimes it’s slow but i believe it’s from our workplace internet and has nothing to do with pcc.

Review Source

MG

Mark G.  
RN  
Hospital & Health Care  
Used the software for: 2+ years

### "Top tier software user friendly"

May 11, 2022

5.0

excellent

Pros

This is the cream.of the crop in terms.of user friendliness

Cons

very costly can be customer built but costs.extra.for.everything you add.

Review Source

Response from PointClickCare

December 22, 2022

Hi Mark, We value your feedback and are flattered that you consider us to be the "cream of the crop in terms of user friendliness." Your opinion matters! Recently, our team improved our support portal, delivering customers an enhanced support experience.

BR

Bridget R.  
Clinical Software Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Point Click"

August 27, 2021

5.0

PCC is really focused on trying to make it a product that can be designed by and used by the end user to achieve the best results for resident/customer satisfaction.

Pros

It is easy for the end user with little training.

Cons

I cannot think of any negatives about the use of this product at this time.

Reason for choosing Skilled Nursing Core Platform

this EHR is easy for staff to use and their support staff is very good.

Review Source

VR

Verified Reviewer  
Staff RN  
Hospital & Health Care  
Used the software for: 2+ years

### "Point Click Care, it does OK"

December 6, 2019

4.0

I've used Point Click Care for multiple years and find its layout usable and functionality acceptable.

Pros

1\. Easy to learn. This software, as a user, is fairly clear to understand. 2. Typically replaces multiple other programs as it integrates multidisciplinary workflows. 3. Responsive help desk.

Cons

1\. Split into modules that each have their own separate cost. 2. Doesn't function efficiently until enough modules are purchased.

Review Source

SV

Stefanie V.  
Registered Practical Nurse  
Hospital & Health Care  
Used the software for: I used a free trial

### "Free trial "

January 11, 2024

3.0

Pros

The tools are most valuable to support organization, I do enjoy that everything is in one spot. One stop shopping.

Cons

That I haven't been able to utilize all its functions. My facility has also sperate programs for sperate functions making it difficult to utilize

Review Source

Response from PointClickCare

January 17, 2024

Stephanie, Thank you so much for the review. We are thrilled that you like that everything is in one spot for you. Love that your con is that you haven't been able to utilize all the functions. There are so many great functions that promote optimization and efficiency. The Pulse, our online customer community, is a great space to connect with other industry experts to learn about some of the solutions you haven't used yet. Thanks again for the review. Truly appreciate you and all you do. PointClickCare Team

Betsy K.  
Adjunct Faculty/Clinical Instructor  
Higher Education  
Used the software for: 2+ years

### "Easy to use and self explanatory. "

October 5, 2017

5.0

I am able to use the software while teaching my students in the clinical setting.

Pros

It is very user friendly and the user can figure out how to use the software without much training.

Cons

Certain features of documentation could be more streamlined so that when using an assessment that prepoulates a nurses more, the nurses note looks more like a note and less fragmented.

Review Source

Rebecca M.  
administrator  
Hospital & Health Care  
Used the software for: 2+ years

### "THE BEST SOFTWARE FOR CLINICAL AND BILLING"

February 24, 2019

5.0

I have used many software products and this by far is the easiest to use. I was able to ensure my billing and census tied together. It helped my AR and collections strategy.

Pros

I like that it is all managed in one software package. The two speak to each other and billing and census management is a breeze.

Cons

It could be a little easier for the line staff to learn the systems because of the multiple steps it takes to save data.

Review Source

VR

Verified Reviewer  
Staff Development/Quality Assurance  
Hospital & Health Care  
Used the software for: Less than 6 months

### "ECS is way better"

November 14, 2018

2.0

Here's a new drinking game. Take a drink whenever you hear, "Can't be done." You'll feel like you are 21 again.

Pros

Order Entry is great. Can quickly enter orders that have multiple administration times. For example, BID and BID PRN.

Cons

This program is built for billing not nursing. For example, I got told that the O2 flow could not be put in with their O2 sats as it was "not a vital"; however you are forced to put in what position of the BP cuff when you do blood pressure (sitting, left arm). Guess what? position of the arm is "not a vital". Scheduling appointments? Get a separate program. Putting in their diet? you can only put one. You can't choose, no added salt AND low fat AND Diabetic. You have to choose one and ONLY one. So pick your poison. You can't just look at certain charting. In ECS I could just look at Cardiovascular and see the trend in Edema. PCC? Can only run a report that shows all the charting. And I have to hunt and peck for any edema charting. Even my most competent/computer savvy staff are revolting.

Review Source

JG

Jessica G.  
LPN  
Commercial Real Estate  
Used the software for: 2+ years

### "Excellent EMAR/ETAR system"

March 14, 2018

5.0

Pros

Learning this program is super fast and easy. All patient info is in their clinical chart, Going in to EMAR, the ETAR is just another click away. Making passing meds and doing treatments easy to follow. Meds can be grouped together to the time frame your passing them , or click on all meds due that shift. Times are color coded to assist with whats due now, whats late and what needs to be given.

Cons

D/Cd meds i think should be in med list, just marked as D/C, rather than an separate section of just D/Cd medications

Review Source

Mark S.  
Senior Engineer  
Computer Networking  
Used the software for: 2+ years

### "Great overall product for Skilled Nursing"

April 8, 2019

4.0

Pros

Web and Cloud based with good performance unlike most other cloud based software. Good support. Able to customize settings to fit your needs.

Cons

Sometimes will have outages that will affect ability for the facility to run. Emergency backs only contain Emar and DMar. Cannot run at all if internet goes down.

Review Source

LB

Lyneda B.  
Certified Medication Aide  
Hospital & Health Care  
Used the software for: 1-2 years

### "Easy to use"

November 18, 2019

5.0

I use it every day to administer medications to my patients. I can check on orders, allergies, medication interactions, and whatever information I need.

Pros

This software is easy to use and easy to design to your needs. All our orders, labs, histories, and diagnoses are easy to get to. The prompts help you correct any errors and help you figure out where you need to go.

Cons

There is nothing really that I dont like about the software. It suits the needs of our facility well.

Review Source

VR

Verified Reviewer  
Information Security Analyst  
Financial Services  
Used the software for: 1-2 years

### "New User Friendly"

December 27, 2018

4.0

PointClickCare was simple to use and easy to navigate for new team members compared to other EHR software.

Pros

The software was very user-friendly. Locating information was easy and only displayed the information that was needed or relevant.

Cons

The document upload feature was very slow to complete. Once it was completed, opening a document took a decent amount of time and the software would occasionally crash during this process.

Review Source

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