# Page 3 | Senior Living Core Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Senior Living Core Platform the right Assisted Living solution for you? Explore 63 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/209867/Senior-Living-Core-Platform/reviews

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Senior Living Core Platform

4.7 (63)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 14th, 2026

# Page 3 - Reviews of Senior Living Core Platform

## Showing most helpful reviews

Showing 51-63 of 63 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GC

Georgette C.  
Application Analyst  
Hospital & Health Care  
Used the software for: 2+ years

### "Customize Setup"

October 4, 2021

5.0

The DOH requires for various licensures that a Plan of Care is created or the ISP. Recently we built an assessment that enables the user to answer questions that will score the Resident's LOC then they select the task from the assessment and personalize. Once the form is locked it pushes over to the billing side service package and also pushes the tasks for scheduling. The buildings now print the ISP. Prior to this they would complete for form, create the tasks and then complete a Word document for the ISP.

Pros

I like the fact you can customize forms and create workflows that will combine several tasks into one easy flow.

Cons

Entering medical professionals needs to be done at the Enterprise level then linked to buildings.

Reason for choosing Senior Living Core Platform

Easier to use and allows us to customize.

Review Source

MK

Michele K.  
Resident Care Coordinator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Point Click Care"

March 9, 2023

5.0

Pros

The product is easy to use. The ability to order medications and chart notes on the residents is not complicated

Cons

It took a while to get used to after using another program. Im still finding new things by searching the program.

Review Source

Response from PointClickCare

April 19, 2023

Thank you Michele for you review. We are thrilled that you find our solutions easy to use and it is not complicated for you and your team to order medications or chart notes. We truly value your advocacy and your expertise. Thanks so much for all you do. The PointClickCare Team.

JW

Joyce W.  
Rehab Coordinator/PTA  
Hospital & Health Care  
Used the software for: 2+ years

### "Senior Living Core Platform Review"

August 29, 2023

5.0

As a therapist I need to do chart reviews occasionally on our ALF residents. Easy access into PCC and all information is separated out for easy review. I use the Senior Living component rarely, but when I do log over from our SNF platform, it is easy to find reports, nurses notes, med lists, ect.

Pros

What I like most is the Ease of use along with the diagnosis list and progress notes. So I can complete therapy reviews.

Cons

I have not found any areas of concern with my use of the platform. But believe the ALF should enter progress notes more often so I can see changes in their functions.

Review Source

Response from PointClickCare

September 3, 2023

Thanks so much Joyce for the review. We are thrilled to hear that you like the ease of PointClickCare and the ability to see clinical information across continuum of care. PointClickCare Team

JR

Jason R.  
General Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "You can't go wrong with PCC"

September 12, 2019

5.0

Implementation is amazing - the dedicated team for implementing will ensure; the the software is set up exactly to what you need, and you are trained fully before you go-live.

Pros

Point Click Care does everything you need it to! It's easy to use and the company listens to customers and over time makes changes to the software based and user input.

Cons

You can't go wrong! Anything I've encountered that needs changing they have fixed or changed - it might take time but...it happens!

Review Source

DD

Dee D.  
IT Enterprise Applications Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "New to PCC"

December 27, 2021

4.0

Pros

The organization that I work for implemented PCC more than 4 years ago, but I am new to the platform. So far it has been easy to navigate the basics and build my knowledge base

Cons

I do prefer a more robust user interface design, but it gets the job done.

Review Source

DH

Drew H.  
Administrator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A good software to use"

August 2, 2019

4.0

Pros

This is easy to use software that works great for long-term care.

Cons

There are a lot of functions that we do not use, and sometimes the back-end set-up is difficult - but that should be expected on a complicated product.

Reason for choosing Senior Living Core Platform

It was the right mix of cost and function.

Review Source

OS

Oscar S.  
Clinical Support Nurse  
Hospital & Health Care  
Used the software for: 2+ years

### "Review"

November 29, 2021

5.0

Pros

Very user friendly. Very intuitive.

Cons

The reports can be a little easier to find or be able to have a better breakdown of the reports

Review Source

SH

Sandy H.  
Dir of Clinical Applications  
Hospital & Health Care  
Used the software for: 2+ years

### "SL Platform in PCC"

November 16, 2023

5.0

Pros

Very efficient and easy to use for our staff

Cons

PCC continues to make improvements so nothing that I don't like at present

Review Source

Response from PointClickCare

December 20, 2023

Hi Sandy, We are so glad that you find PointClickCare efficient and easy to use. Thank you so much for all you do. We truly value and appreciate your feedback and insight. PointClickCare Team

MG

Mindy G.  
CAA/SDC  
Medical Practice  
Used the software for: 2+ years

### "Jump on the bandwagon! "

September 13, 2021

5.0

Pros

The ease and simplicity is perfect for all ages

Cons

The overall cost is a little much but well worth it once it’s going

Review Source

AT

Ashley T.  
Cna  
Hospital & Health Care  
Used the software for: 6-12 months

### "Senior living core "

October 28, 2020

4.0

I like this and think it is very helpful

Pros

I like that you can write down how they have been all day. You can note if there has been any changes to that resident that needs to be checked

Cons

Sometime it doesn’t save the information

Review Source

BB

Becky B.  
RPN  
Medical Practice  
Used the software for: Less than 6 months

### "new user"

December 9, 2021

3.0

I enjoy using the platform and it helps me complete my job in a timely manner

Pros

Its easy to use in a reasonable small amount of time

Cons

If your not good with computers it may take some time learning

Review Source

aT

albertha T.  
Medical Records  
Hospital & Health Care  
Used the software for: I used a free trial

### "Tyson"

September 25, 2023

3.0

Pros

I'm not real familiar with it . I would like to learn more about it.

Cons

Just that I'm not familiar with it. I would like to learn more about it.

Review Source

Response from PointClickCare

September 26, 2023

Hi Albertha, Thanks for the review. We truly appreciate your feedback. We can provide you with additional information to help you learn more about the senior living platform. PointClickCare Team

AJ

Antoinette J.  
Business Office Director  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Fantastic product at a good price point!"

April 14, 2017

5.0

Once proper training was provided by my employer, the product was not difficult to use.

Pros

All departments could work in the same system.

Cons

None

Review Source

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