# Page 3 | Senior Living Core Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Senior Living Core Platform the right Assisted Living solution for you? Explore 63 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/209867/Senior-Living-Core-Platform/reviews

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Senior Living Core Platform

4.7 (63)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 30th, 2026

# Page 3 - Reviews of Senior Living Core Platform

## Showing most helpful reviews

Showing 51-63 of 63 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

oJ

olivia J.  
Resident Medication Aide  
Hospital & Health Care  
Used the software for: 2+ years

### "To give the best, we must use the BEST!"

March 15, 2023

5.0

Pros

The entire layout of PCC is a seamless process. From the overall color scheme, down to reports and charting. The navigation of the system is a priceless one. Personally, I enjoy the progress note section. It is easy to use, very functional and something I use daily.

Cons

None. This platform is amazing just like it is! I love all of the features.

Review Source

Response from PointClickCare

April 19, 2023

Hi Olivia, We love your title! We also think our customers are the BEST! We can't thank you enough for your partnership, support and advocacy. We love that you feel the layout of PointClicKCare is seamless and the navigation is priceless. Thank you so very much! We truly appreciate your expertise and advocacy. Please continue to connect with us on the Pulse our online community. The PointClickCare Team

CB

Christine B.  
Clinical Informatics Business Analyst  
Hospital & Health Care  
Used the software for: 2+ years

### "PCC usage for me "

March 19, 2024

4.0

Pros

I like the ease of use and workflow. The system is very user friendly

Cons

Sometimes the set up can be confusing but it is easy to figure out

Review Source

Response from PointClickCare

March 26, 2024

Thanks Christine for providing your insight and feedback. We are thrilled that PointClickCare is easy for you to use and that it is user friendly. We appreciate your feedback regarding set up and that you were able to figure out. We appreciate all you do and value your expertise. - PointClickCare Team

MK

Michele K.  
Resident Care Coordinator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Point Click Care"

March 9, 2023

5.0

Pros

The product is easy to use. The ability to order medications and chart notes on the residents is not complicated

Cons

It took a while to get used to after using another program. Im still finding new things by searching the program.

Review Source

Response from PointClickCare

April 19, 2023

Thank you Michele for you review. We are thrilled that you find our solutions easy to use and it is not complicated for you and your team to order medications or chart notes. We truly value your advocacy and your expertise. Thanks so much for all you do. The PointClickCare Team.

AB

Amber B.  
Informatics Specialist  
Hospital & Health Care  
Used the software for: 1-2 years

### "SL Usage"

January 31, 2023

5.0

Unfortunately we do not use this software to its fullest extent.

Pros

Its ease of use and ability to integrate our SL with our SNFs.

Cons

We do not use this for our SL to its fullest extent. Our goal is to complete implementation for SL side by end of year.

Review Source

Response from PointClickCare

March 8, 2023

Hi Amber, Thank you so much for yoru review. We are thrilled that you find PointClickCare easy to use and benefit from the interoperability. Love to hear that you will be completing implementation on the SL side by end of year. Make sure to check out our Resource Hub for Support, Training and Connection. Our online community the Pulse is a great way to connect with Industry experts. PointClickCare Team.

JR

Jason R.  
General Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "You can't go wrong with PCC"

September 12, 2019

5.0

Implementation is amazing - the dedicated team for implementing will ensure; the the software is set up exactly to what you need, and you are trained fully before you go-live.

Pros

Point Click Care does everything you need it to! It's easy to use and the company listens to customers and over time makes changes to the software based and user input.

Cons

You can't go wrong! Anything I've encountered that needs changing they have fixed or changed - it might take time but...it happens!

Review Source

CD

Carolyne D.  
AR Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Senior Living platform"

September 21, 2021

5.0

Pros

The collections module assisting with AR and the accounting system tie together

Cons

There are some reporting feathures on the wish list but most important you can send them to product development

Review Source

DH

Drew H.  
Administrator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A good software to use"

August 2, 2019

4.0

Pros

This is easy to use software that works great for long-term care.

Cons

There are a lot of functions that we do not use, and sometimes the back-end set-up is difficult - but that should be expected on a complicated product.

Reason for choosing Senior Living Core Platform

It was the right mix of cost and function.

Review Source

SV

Stefanie V.  
Registered Practical Nurse  
Hospital & Health Care  
Used the software for: I used a free trial

### "How it works"

January 8, 2024

4.0

Pros

A great program to Strengthen community and improve your business with lots of tools and services that can be helpful. Working in LTC the Medication management, billing, and occupancy oversight has been something that has been we have brought to higher leadership for further

Cons

Like anything there are limitations, and the cost associated is not always something that everyone wants to spend money on.

Review Source

Response from PointClickCare

January 9, 2024

Hi Stephanie, Thanks so much for this review. We love that you feel PointClickCare is a great program that strengthens community and improves your business. We can't thank you enough for your feedback and insights. PointClickCare Team

SH

Sandy H.  
Dir of Clinical Applications  
Hospital & Health Care  
Used the software for: 2+ years

### "SL Platform in PCC"

November 16, 2023

5.0

Pros

Very efficient and easy to use for our staff

Cons

PCC continues to make improvements so nothing that I don't like at present

Review Source

Response from PointClickCare

December 20, 2023

Hi Sandy, We are so glad that you find PointClickCare efficient and easy to use. Thank you so much for all you do. We truly value and appreciate your feedback and insight. PointClickCare Team

AT

Ashley T.  
Cna  
Hospital & Health Care  
Used the software for: 6-12 months

### "Senior living core "

October 28, 2020

4.0

I like this and think it is very helpful

Pros

I like that you can write down how they have been all day. You can note if there has been any changes to that resident that needs to be checked

Cons

Sometime it doesn’t save the information

Review Source

BB

Becky B.  
RPN  
Medical Practice  
Used the software for: Less than 6 months

### "new user"

December 9, 2021

3.0

I enjoy using the platform and it helps me complete my job in a timely manner

Pros

Its easy to use in a reasonable small amount of time

Cons

If your not good with computers it may take some time learning

Review Source

aT

albertha T.  
Medical Records  
Hospital & Health Care  
Used the software for: I used a free trial

### "Tyson"

September 25, 2023

3.0

Pros

I'm not real familiar with it . I would like to learn more about it.

Cons

Just that I'm not familiar with it. I would like to learn more about it.

Review Source

Response from PointClickCare

September 26, 2023

Hi Albertha, Thanks for the review. We truly appreciate your feedback. We can provide you with additional information to help you learn more about the senior living platform. PointClickCare Team

AJ

Antoinette J.  
Business Office Director  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Fantastic product at a good price point!"

April 14, 2017

5.0

Once proper training was provided by my employer, the product was not difficult to use.

Pros

All departments could work in the same system.

Cons

None

Review Source

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