---
title: "MarketDirect Cross Media Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is MarketDirect Cross Media the right Marketing Automation solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/209878/ePs-MarketDirect-Cross-Media/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

MarketDirect Cross Media

4.1 (7)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated October 19th, 2026

# Reviews of MarketDirect Cross Media

Ease of use

3.9

Customer Service

4.0

## Showing most helpful reviews

Showing 1-7 of 7 available reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

R

Reviewer  
Data Analyst  
Used the software for: 3-5 years

### "Good and improving product"

October 15, 2020

4.0

Overall I am happy with the product and looking forward to see more improvements

Pros

Product keeps improving with the time by adding new features

Cons

Still need to cover lot more to be competitive with other provider

Review Source

R

Reviewer  
MIS INCHARGE  
Used the software for: 3-5 years

### "FRIEDLY"

October 6, 2020

4.0

WE CAN USE VERY EASLY

Pros

CAN USE VERY EASLY AND ALSO CAN MAKE PO AND GRN VERY EASLY

Cons

REPORTS AND ANOTHER OPTIONS ARE VERY GOOD

Review Source

R

Reviewer  
Systems Manager  
Used the software for: 3-5 years

### "Market Direct Review"

October 15, 2020

3.0

Pros

The best thing for us is the integration into Pace

Cons

The setup and configuration is not a simple as first told

Review Source

R

Reviewer  
Prepress Operator  
Used the software for: 3-5 years

### "Uh Title of Review"

October 15, 2020

4.0

Pros

Vibrancy of color when profiled correctly and automation

Cons

Cost or Initial investment vs competion in the industry

Review Source

R

Reviewer  
Product Engineering Specialist  
Used the software for: 3-5 years

### "Very Easy to use and implement"

October 13, 2020

5.0

Pros

Very Easy to use and implement. Was able to send prints effortlessly.

Cons

You must have a login for every instance.

Review Source

R

Reviewer  
president  
Used the software for: Less than 1 year

### "Marketing brain required"

October 13, 2020

4.0

we certainly learned that we as a print service provider need resources on the team that have a Marketing Focus.

Pros

ease of development simple concepts for developing drip campaigns

Cons

email campaigns aren't robust enough it should be a punch out from DSF

Review Source

R

Reviewer  
VP of Business Development  
Used the software for: Less than 1 year

### "Cross Media Review"

October 15, 2020

5.0

Pros

The many features and options, the ability to reach vast audiences and provide multiple solutions.

Cons

The learning and skill level for internal staff with limited time to adapt and learn new products. Some of the greatest assets are great but require time and skills beyond entry level employees which is tough with limited staffing due to covid.

Review Source

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