# Dropsuite Email Backup Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Dropsuite Email Backup Software - reviews, pricing plans, popular comparisons to other Backup products and more.

Source: https://www.capterra.com/p/209910/Email-Backup

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# 

 Dropsuite Email Backup Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Dropsuite Email Backup

## What is Dropsuite Email Backup?

Dropsuite is a cloud software platform enabling businesses and organizations globally to easily backup, recover and protect their important business information. Dropsuite’s commitment to advanced, secure, and scalable cloud technologies keeps us in the forefront of the industry and makes us the choice of leading IT Administrators and Service Providers globally.

## What is Dropsuite Email Backup used for?

[Backup](https://www.capterra.com/backup-software/)[Business Continuity](https://www.capterra.com/business-continuity-software/)[Data Loss Prevention](https://www.capterra.com/data-loss-prevention-software/)

Top alternative

Featured

Overall rating

Based on 28 user reviews

Reviews sentiment

Positive

96%

Neutral

4%

Negative

0%

Starting price

$3

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Dropsuite Email Backup?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.dropsuite.com&name=Dropsuite Email Backup)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Dropsuite Email Backup

4.6 (28)

VS.

[4.6 (372)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting Price

$3

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (28)

Ease Of Use

4.7 (412)

Value For Money

4.6 (25)

Value For Money

4.4 (399)

Customer Service

4.2 (23)

Customer Service

4.5 (397)

## Dropsuite Email Backup alternatives

[4.6 (1,200)](https://www.capterra.com/p/171884/IDrive/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[EaseUS Data Recovery Wizard](https://www.capterra.com/p/188155/EaseUS-Data-Recovery/)

[4.6 (412)](https://www.capterra.com/p/188155/EaseUS-Data-Recovery/reviews/)

Starting price

$69.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/188155/EaseUS-Data-Recovery/)

Highest Rated

[NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/)

[4.8 (458)](https://www.capterra.com/p/161328/NAKIVO/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161328/NAKIVO/)

[View all alternatives](https://www.capterra.com/p/209910/Email-Backup/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Cloud Backup

4.8 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Process of backing up of files and applications to cloud-based remote servers for protection of data

Backup and Recovery

4.6 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Create backups and provide methods to recover deleted/lost data

Backup Log

4.4 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Records the events that occur during a backup process

Backup Scheduling

4.1 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Schedule automatic backups by selecting the frequency of data backup jobs

Encryption

4.4 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Convert data into a code for security

Disaster Recovery

4.4 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Plan and implement business continuity measures in case of unforeseen events

Dropsuite Email Backup 43 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Data is backed up automatically to prevent data loss

Create backups and provide methods to recover deleted/lost data

Records the events that occur during a backup process

Schedule automatic backups by selecting the frequency of data backup jobs

Process of backing up of files and applications to cloud-based remote servers for protection of data

Track and manage adherence to policies for any service, product, process, or supplier

Backup of computer data automatically saving a copy of every change made to that data

Move from one database to another, or upgrade the version of database software being used

Ability to restore deleted, hidden, or lost data from an email server/system

Process of copying and storing data in more than one site or node

Manage and store data in a database

Plan and implement business continuity measures in case of unforeseen events

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Receive and/or send email notifications for urgent updates, requests, or other information

Automatically send mass notifications or alerts for any emergency or crisis

Convert data into a code for security

Compliant with HIPAA, which sets standards for sensitive patient data protection

Copy only the new data that has been changed or created since the previous backup

Observe and track the demand, usage, progress or quality of a system, product, or user

Access work applications remotely, for when working away from the office and/or traveling

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Set a time to generate routine reports automatically

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Set up connections to third-party platforms to improve business processes

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Web Access/Restoration

Get Advice

We can help you find the software with the features you need.

Features

4.5 (28)

4.5

Based on 28 reviews

## Pricing

Value for money

4.6 (25)

Basic

$3.00

Per User,Per Month

Value for money

4.6 (25)

4.6

Based on 25 reviews

## Integrations

[

ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/)[

ACCOUNTS](https://www.capterra.com/p/127938/ACCOUNTS/)[

Google Cloud Operations Suite](https://www.capterra.com/p/214166/Operations-formerly-Stackdriver/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (23)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (23)

4.2

Based on 23 reviews

## User reviews

Overall rating

4.6

Based on 28 reviews

Filter by rating

5(19)

4(8)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AH

Antonia H.

Owner

Hospitality

### "Drop shop "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

June 17, 2024

Pros

Easy to use very resourceful and easy access

Cons

None really very basic information and skill

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DA

Denise A.

n/a

Music

### "Buona"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

3/10

April 21, 2023

È stata d'aiuto in una situazione di mal funzionamento di altri software simili, ma questa ha fatto il suo lavoro egreggiamente.

Pros

Il software funziona bene per quella che é la sua funziona, ci sono caratteristiche che mi sono piaciute e che sono stata sorpresa di trovare, tra cui la grafica molto ben rifinita.

Cons

Credo che in un'ottica generale manchi parecchia roba. Come ad esempio piú archiviazione e condivisione tra i diversi cloud.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DG

David G.

Owner

Information Technology and Services

### "Solid 3rd Party Backup for Microsoft 365 Environments"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 31, 2022

Pros

This product provides a comprehensive backup solution for Microsoft 365. Items such as email, OneDrive, and Teams are all backed up in real-time. Given Microsoft's own disclosure that they may not always be able to serve up your data, having this backup solution in place is very reassuring.

Cons

As with most SaaS products there is a learning curve for implementation and administration. However, once you've been through it a time or two it is not terribly difficult to get in place.

Alternatives considered

[x360Cloud](https://www.capterra.com/p/185546/Cloudfinder/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JP

Jon P.

Director Technical Architecture

Information Technology and Services

### "Dropsuite Email Backup"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 28, 2022

Has been great - we use this as our standard with O365 backups with clients

Pros

Ease of setup (once setup it just runs automatically)

Cons

It is difficult to see the backup history for one user

Switched from

[Barracuda Cloud-to-Cloud Backup](https://www.capterra.com/p/178587/Barracuda-Cloud-to-Cloud-Backup/)

At the time, Barracuda's Cloud to Cloud backup had some challenges. It has since been migrated to a new platform and we still have several clients using this new platform - similar now in the experience of DropSuite.

Alternatives considered

[ConnectWise Cloud Backup](https://www.capterra.com/p/214417/Cloud-Backup/)

Reasons for choosing Dropsuite Email Backup

Capabilities of Restore

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

Dustin C.

Director of IT

Information Technology and Services

### "DropSuite for All"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 25, 2022

DropSuite provides a cloud to cloud solution that keeps data secure in transit and at rest in Canada

Pros

This software is very easy to set us and uses modern authentication to ensure a safe and secure method of access; restoration is easy all in a simple and modern interface.

Cons

SharePoint restores can take longer than you would expect; I know that they are working on this because of throttling in the Migration Asynchronous Metadata Read (AMR) API. Product development is very active in fixing this.

Switched from

[Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/)

[ConnectWise Cloud Backup](https://www.capterra.com/p/214417/Cloud-Backup/)

Cost, convenience and modern authentication advancements ahead of others.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PM

Peter M.

Director

Telecommunications

### "Great Backup for O365 "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 18, 2022

Great, the sharepoint backups are really good.

Pros

Multiple Snapshots are taken per day, and long retention times. What more do you need.

Cons

Slow Restore Times for Downloading data.

Alternatives considered

[Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/)

Reasons for choosing Dropsuite Email Backup

Manageability

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Joseph M.

Account Manager

Computer & Network Security

### "Everyone knows you need a backup to Office365"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 18, 2022

Pros

Easy to setup and easy to follow once its setup. Installs were smooth and up and running in a day even with larger mailboxes

Cons

Only thing I liked least about the software was the response from the support teams at times. They were not to quick in getting back to us on a couple of instances.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PB

Paul B.

CEO

Telecommunications

### "Dropsuite Backup Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 18, 2022

So far so good, no issues.

Pros

Easy to setup, protects business data, well priced.

Cons

Ability to set times for backups would be great.

Reasons for choosing Dropsuite Email Backup

it hooks into the o365 cloud stuff a lot better than some of the other options.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BG

Brian G.

COO

Computer & Network Security

### "Dropsuite is set and forget."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

October 18, 2022

Overall, it's been good. They have been a good partner, and the product just works.

Pros

It mostly just works. It's honestly good, and you will have little to worry about if you decide to buy it.

Cons

We have had issues with configuring notifications to notify on every success as well as every failure. This is very important to us, for when we audit backup completions. Otherwise it has just worked.

Alternatives considered

[Veeam Data Cloud for Microsoft 365](https://www.capterra.com/p/228906/Veeam-Backup-for-Microsoft-Office-365/)

Reasons for choosing Dropsuite Email Backup

It's situational, in some cases Veeam makes more sense, and for others Dropsuite does. They are very different from each other.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TL

Trevor L.

Alchemist

Information Technology and Services

### "It backs up emails"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 17, 2022

I set it to back up emails and it backs up emails.

Pros

I like to fact that it backs up IMAP emails to the cloud.

Cons

Onboarding was a tedious process. From pre-sales, to sales, to set up it took many emails and video calls. Not sure why I couldn't just sign up online and start using the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/209910/Email-Backup/reviews/)

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Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

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