# Page 3 | Bento Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Bento the right Email Marketing solution for you? Explore 59 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/209927/Bento/reviews

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Bento

4.9 (59)

[View alternatives](https://www.capterra.com/p/209927/Bento/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Bento

## Showing most helpful reviews

Showing 51-59 of 59 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Brian H.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Powerful Email Automation Features for Product Owners"

February 18, 2024

5.0

Pros

The power and flexibility in setting up email automation flows is incredible. By adding a tag based on an action (such as a purchase) or where they signed up, you can trigger any number of email flows and change it based on actions they take. Replicating the basic flows I had before in Mailchimp was easy, and I now have all that I need to add more complex flows going forward.

Cons

None! The support in helping me get set up was first class, and after a short 1:1 onboarding session, I'm all set.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

The features in Mailchimp for automation flows became more and more complex, and you were restricted to only a very basic one-step automation unless you paid a substantially higher fee. Not only do I get all the tools I need with Bento, their support is incredible if I need it.

Review Source

BG

Brandon G.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Glad I made the switch from Klaviyo"

September 27, 2023

5.0

Pros

Bento is super easy to use and the support team is extremely helpful and communicative.

Cons

The interface is a little different than what I was used to so it took me a couple of days to get used to it but the support team was always extremely helpful and quick to help me figure out what I was doing. They also made the on boarding and transfer process, super easy and were very helpful throughout the entire thing.

Alternatives considered

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Bento

I chose Bento, because the price and features were way better than the competitors, plus the support was extremely helpful and friendly.

Switched from

[Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

Klaviyo was becoming super expensive and too complicated and difficult to deal with for my needs, Bento is so much better.

Review Source

AH

Alfred H.  
Owner  
Education Management  
Used the software for: Less than 6 months

### "I have used the tools of the competition..."

August 18, 2023

5.0

I very happy with bento now, because it does what it advertise and the email delivery rate is great. Bento works well with my woo commerce and my website. I am a happy customer.

Pros

I have used the tools of the competition and Bentonow is better. It has a better User Interface. The email delivery rate is one of the bests. The support is personal.

Cons

The con is WPFusion for Bentonow. The auto login link of WPFusion for Bentonow is not working. This was an important feature for me to go with Bentonow and WPFusion. I wish that WPFusion is delivery in the future a working auto login link, because they advertise it. WPFusion deliver to your promise!

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

I was a longtime customer of Infusionsoft and when the email delivery of Infusionsoft dropped I was switching to ActiveCampaign. ActiveCampaign has a good email delivery rate but they upsell me to an expensive package and never deliver on it and the support for ActiveCampaign is not matching what they promise.Bentonow has a great email delivery rate and the support is personal. I am a very happy customer of Bentonow.

Review Source

KL

Konstantin L.  
Projektmanager  
Computer Software  
Used the software for: I used a free trial

### "Great tool also for beginners"

August 3, 2023

5.0

User Interface: intuitive and user-friendlyCustomer Support: responsive and helpfulScalability: handles growthFlexibility: customize it to fit your unique needs

Pros

Automation: Set up automated campaigns to nurture leads without manual intervention.Analytics: Gain insights into open rates, click-through rates, and more to refine your strategy.Segmentation: Target different groups within your list for more personalized messaging.Templates: Use pre-designed templates to create professional-looking emails.

Cons

Learning Curve: Learning all the features and best practices might take time.Cost: As your subscriber count grows, the monthly fees can become significant.Deliverability Issues: Not all emails might reach the recipient's inbox; some could be spam.Complexity: The features might overwhelm users who prefer a more straightforward solution.

Switched from

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)

Hubspot was ugly

Review Source

PC

Pawel C.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Bento - why choose it?"

November 7, 2023

5.0

I am very positively surprised and happy to have come across Bento. The deliverability of the messages is at a high level, and I have everything I need here to run effective email marketing campaigns.

Pros

What I like most about Bento is that it offers so many options for tracking users. Definitely attribution and analytics deserve praise here. Plus, the built-in forms are nice and easily configurable. What's more, it's possible to display them depending on what the user is doing on the site. They also have great support that responds quickly to user requests on Discord.

Cons

At first I felt a little lost, as the interface took some getting used to.

Review Source

Polina S.  
Head of Marketing  
Information Technology and Services  
Used the software for: 6-12 months

### "Great tool with with huge potential"

September 3, 2021

5.0

Pros

The first thing that you notice in comparison to other tools – customer service and constant customer feedback-based improvements. This tool is created for users and it's being constantly improved for users. The modern digital world is all about changes and new features, and while some of the bigger competitors are resting on their laurels, Bento takes over the email marketing world. :)

Cons

I think the dashboard UX can be improved a bit but it's rather a matter of time, I see it changing already.

Alternatives considered

[lemlist](https://www.capterra.com/p/173776/lemlist/)[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Customer.io](https://www.capterra.com/p/174023/Customer-io/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Bento

We had a proper comparison process with pros and cons: features available, customer success and ease of communication, interface, price/return etc. Bento got the most points in the end!

Review Source

TC

Trinidad C.  
Co-Founder  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Great and underutilized software!"

February 19, 2024

5.0

Pros

Bento is incredibly powerful, and it's small size means it doesn't get bogged down in bureaucracy like many other software companies do. Their \[sensitive content hidden\] is very helpful, and being able to just hop on a call with him is pretty nice.

Cons

I don't think I can provide a real cons list, as I think I could fix most of the issues myself just by learning the software better. I haven't had time to really dive deep on it yet.

Reason for choosing Bento

Cheaper, and seemed more powerful in its niche.

Review Source

DT

Danijel T.  
Estore owner  
Retail  
Used the software for: Less than 6 months

### "Review for Bento online app"

September 7, 2023

5.0

As an e-store owner, I am absolutely thrilled with the product we recently added to our catalog. Our customers have been raving about it, and for good reason!

Pros

The Bento app is a versatile and user-friendly productivity tool that revolutionizes task management and organization. It offers powerful features like intuitive task creation, collaboration options, time tracking, and seamless cross-platform accessibility. With its customization options and excellent customer support, Bento is a valuable and affordable addition to anyone's productivity toolkit.

Cons

It still takes time to so it. There still is learnig curve. But this is normal for this complexity of task.

Review Source

Bitsy T.  
CEO  
Entertainment  
Used the software for: Less than 6 months

### "A way to bring forth new worlds!"

July 25, 2023

5.0

Love that we get to bring our iiiSekai words to our fans in a smooth and beautiful way.

Pros

I love how I can make a fully customized and beautiful template for my different studio's email needs. It is reliable and I feel like we have been reaching more fans every month!

Cons

There is a learning curve that has been keeping me from using the more technical part of email optimization.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Mailchimp was too expensive for just 1-2 emails a month at my larger audience count.

Review Source

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