--- title: "Front Desk Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Front Desk Software - reviews, pricing plans, popular comparisons to other Hostel Management products and more." source_url: "https://www.capterra.com/p/209939/Front-Desk/" page_type: "product" language: "en" --- # Front Desk Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Front Desk ## What is Front Desk? Hotel Link Front Desk is a simple, low cost, and very intuitive system that integrates seamlessly with our booking platform. It includes stand-out key features like color-coded status, drag-drop function for quick updates, access to guest booking details, rates and occupancy data. Other necessary functions are housekeeping management, sending pre and post-arrival guest messages, creating in-house extra services, etc. ## What is Front Desk used for? [Hostel Management](https://www.capterra.com/hostel-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $30 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Front Desk?[Manage this product listing](https://www.g2.com/products/hotel-link-solutions-front-desk/claim_requests/new?auto=true) ## Front Desk Overview Updated September 2026 AI summary Front Desk offers small businesses in the hospitality sector a cloud-based solution for managing property operations. It covers key areas such as front desk management, housekeeping coordination, point of sale transactions, and reservations. With optional multi-currency support, it is designed to help hospitality teams efficiently handle daily workflows and guest interactions from any web-enabled device. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Front Desk 5.0 (1) VS. [4.3 (349)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting Price $30 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.2 (346) Value For Money 5.0 (1) Value For Money 4.1 (330) Customer Service 5.0 (1) Customer Service 4.0 (339) ## Front Desk alternatives [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/) [4.1 (236)](https://www.capterra.com/p/144307/Little-Hotelier/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144307/Little-Hotelier/) [Amenitiz](https://www.capterra.com/p/183836/Amenitiz/) [4.3 (254)](https://www.capterra.com/p/183836/Amenitiz/reviews/) Starting price $42.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183836/Amenitiz/) Highest Rated [SpaceBasic](https://www.capterra.com/p/10025548/SpaceBasic/) [5.0 (3)](https://www.capterra.com/p/10025548/SpaceBasic/#reviews) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025548/SpaceBasic/) ## FAQs about Front Desk Overview ### What company size and specific industries is Front Desk built for? Front Desk is designed for small to midsize hospitality businesses, specifically hotels and vacation rentals. It fits organizations that need help with daily operational management and related marketing tasks, making it suitable for property operators in the lodging and short-term rental sectors. Features and Usability ### What are the key features of Front Desk? Front Desk offers front desk management, reservations management, and housekeeping management for daily hotel operations. It also includes invoice management, point of sale (POS), multi-currency support, and reporting & statistics for tracking transactions and operational activity across different guest and billing workflows. Getting Started and Support ### What training and onboarding options does Front Desk offer? Front Desk provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online training support guided setup, while documentation and videos offer self-paced reference materials for learning features and reviewing steps as needed. Getting Started and Support ### What customer support options does Front Desk offer? Front Desk provides email/help desk, a knowledge base, phone support, and chat. With no reviewer feedback available on support experiences, the listed channels indicate multiple ways for users to get assistance, but support quality, response speed, and helpfulness cannot be described from the available data. ## Features AI summary Based on 2,081 Hostel Management reviews Capterra reviewers of hospitality property management software most often point to these features as key buying priorities: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**58%**) Front Desk supports **Reservations Management**, but it does not include **Calendar Management** or **Online Booking**. Instead, it offers **Front Desk Management** (**46%**), which can still support day-to-day property operations. This mix may suit businesses that need a system focused more on managing guest arrivals, departures, and on-site service tasks than on booking workflows, helping teams keep front office activity organized and reservations handled accurately. Reservations Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Front Desk Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests Housekeeping Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Invoice Management Captures invoice data and maintains comprehensive records for auditing and reporting purposes Multi-Currency Manage and handle various international currencies Point of Sale (POS) Accept and process customer payments for products or services using hardware and software Front Desk 7 features ### All Features - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Multi-Currency: Manage and handle various international currencies - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Basic $30.00 Per Feature,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RC Roxana C. VENTAS Hospitality ### "Una gran ayuda" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2021 Ayuda muchísimo con el tiempo, y lo fácil que es para el uso diario con las reservas. En lo personal me gustó porque puedo acceder al front desk desde cualquier parte del mundo :) Pros Facilidad de uso, que se pueda monitorear desde cualquier parte del mundo Cons no encuentro nada en contra, hasta el momento esta funcionando de maravilla. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 12, 2022 Dear Roxana, thank you for leaving us a review. We are so glad that you find our solution easy to use and convenient. Your feedback encourages us to keep striving to provide a quality service for our clients every day. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.