# Front Desk Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Front Desk Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more.

Source: https://www.capterra.com/p/209939/Front-Desk

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# 

 Front Desk Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Front Desk

## What is Front Desk?

Hotel Link Front Desk is a simple, low cost, and very intuitive system that integrates seamlessly with our booking platform. It includes stand-out key features like color-coded status, drag-drop function for quick updates, access to guest booking details, rates and occupancy data. Other necessary functions are housekeeping management, sending pre and post-arrival guest messages, creating in-house extra services, etc.

## What is Front Desk used for?

[Hostel Management](https://www.capterra.com/hostel-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$30

Per Feature, Per Month

Free trial  
not available

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Do you work for Front Desk?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.hotellinksolutions.com/&name=Front Desk)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Front Desk

5.0 (1)

VS.

[4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting Price

$30

Per Feature, Per Month

Starting Price

$23

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.4 (480)

Value For Money

5.0 (1)

Value For Money

4.2 (460)

Customer Service

5.0 (1)

Customer Service

4.3 (467)

## Front Desk alternatives

[4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting price

$14.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/)

Starting price

$95.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

## FAQs about Front Desk

Overview

### What company size and specific industries is Front Desk built for?

Front Desk is designed for small to midsize businesses in the hospitality sector, especially hotels and vacation rentals. It fits teams that need support with daily operational management and related marketing tasks. The product is aimed at organizations of this size rather than large enterprise operations.

Features and Usability

### What are the key features of Front Desk?

Front Desk offers front desk management, reservations management, housekeeping management, invoice management, and point of sale (POS) features for hotel operations. It also includes multi-currency support and reporting & statistics to handle billing, track room status, and review operational data across properties.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What training and onboarding options does Front Desk offer?

Front Desk provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online sessions support guided setup, while documentation and videos offer self-paced reference materials for learning features and reviewing steps as needed.

Getting Started and Support

### What customer support options does Front Desk offer?

Front Desk provides email/help desk, a knowledge base, phone support, and chat. Without reviewer feedback on support experiences, no claims can be made about response speed, helpfulness, or common frustrations, so the support setup is best described by its listed channels alone.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Front Desk Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Housekeeping Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Reservations Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Invoice Management

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Multi-Currency

Manage and handle various international currencies

Point of Sale (POS)

Accept and process customer payments for products or services using hardware and software

Front Desk 7 features

Check guests in and out, issue key cards, schedule wake up calls, or other requests

Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage and handle various international currencies

Accept and process customer payments for products or services using hardware and software

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Basic

$30.00

Per Feature,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

RC

Roxana C.

VENTAS

Hospitality

### "Una gran ayuda"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2021

Ayuda muchísimo con el tiempo, y lo fácil que es para el uso diario con las reservas. En lo personal me gustó porque puedo acceder al front desk desde cualquier parte del mundo :)

Pros

Facilidad de uso, que se pueda monitorear desde cualquier parte del mundo

Cons

no encuentro nada en contra, hasta el momento esta funcionando de maravilla.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 12, 2022

Dear Roxana, thank you for leaving us a review. We are so glad that you find our solution easy to use and convenient. Your feedback encourages us to keep striving to provide a quality service for our clients every day.

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