# matelso Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about matelso Software - reviews, pricing plans, popular comparisons to other Call Tracking products and more. Source: https://www.capterra.com/p/209966/matelso --- # matelso Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) matelso ## What is matelso? matelso is a call-tracking tool designed to support online marketing. The software analyzes calls and provides valuable data to help marketers boost the performance of campaigns. The application is mainly leveraged in departments where customers tend to communicate by phone, such as customer service or sales. matelso enables companies the opportunity to extract data from customer calls. The software analyzes the data and provides insights that can be used for marketing purposes. ## What is matelso used for? [Call Tracking](https://www.capterra.com/call-tracking-software/) Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €72 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for matelso?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.matelso.com&name=matelso) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### matelso 5.0 (1) VS. [### Superfone](https://www.capterra.com/p/211678/Superfone/) [1.0 (1)](https://www.capterra.com/p/211678/Superfone/#reviews) Starting Price €72 Per Feature, Per Month Starting Price $5 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 1.0 (1) Value For Money 5.0 (1) Value For Money 1.0 (1) Customer Service 5.0 (1) Customer Service 1.0 (1) ## matelso alternatives [FieldLine](https://www.capterra.com/p/10049802/FieldLine/) [0.0](https://www.capterra.com/p/10049802/FieldLine/#reviews) Starting price $116.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars Highest Rated [Prismana](https://www.capterra.com/p/166389/Prismana/) [5.0 (2)](https://www.capterra.com/p/166389/Prismana/#reviews) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about matelso Overview ### What company size and specific industries is matelso built for? matelso is designed for businesses, agencies, and marketplaces of all sizes that rely on telephone calls for communication and want to evaluate or analyze those calls for marketing purposes. It fits organizations across sectors where phone-based customer contact plays an important role in lead generation, sales, or service. Features and Usability ### What are the key features of matelso? matelso includes call tracking, call routing, call monitoring, IVR, and CRM functions for managing phone-based leads and interactions. It also offers campaign management, reporting and statistics, data import/export, an API, and third-party integrations for connecting call data with other systems. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does matelso integrate with? matelso connects natively to Zapier and Zoho Flow, giving it access to broader automation and app-connection workflows. These catalog integrations support links to third-party tools and platforms through the two integration hubs available for matelso. Getting Started and Support ### What training and onboarding options does matelso offer? matelso provides videos for training and onboarding. These materials can support self-paced learning and provide visual guidance for setup, feature use, and basic product orientation. Getting Started and Support ### What customer support options does matelso offer? matelso provides email/help desk, FAQ/forum, knowledge base, and phone support. These channels give users multiple ways to find answers or contact support directly. No reviewer feedback is available here, so support quality, response speed, and common issues cannot be described from user experience. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Call Monitoring 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Call Routing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Campaign Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Data Import/Export 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Reporting & Statistics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns matelso 10 features Application programming interface that allows for integration with other systems/databases Listen to live phone conversations for the purpose of training and assessing agent performance Sends voice calls to a specific queue based on predetermined criteria Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Import and export data to and from software applications Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Store information about leads or contacts and track, manage and nurture them throughout the sales process Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Trial Basic €72.00 Per Feature,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Zoho Flow](https://www.capterra.com/p/227460/Zoho-Flow/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KW Kim W. Agenturinhaber Marketing and Advertising ### "Deutscher Anbieter, DSGVO-konform, innovativ, flexibel, Kommunikationsstark und schnell im Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 11, 2023 Wie im Titel bereits beschrieben: innovativ, flexibel, Kommunikationsstark und schnell im Support. Als Agentur haben wir verschiedene Kunden und unterschiedlichste Szenarien mit matelso besprochen und wir haben stets ein lösungsorientiertes Konzept erhalten, welches die Kundenanforderung sehr gut abbildet. Pros Die Plattform ist übersichtlich und hält dennoch einen sehr hohen Funktionsumfang bereit. Neben der Software gefällt mir vor allem der sehr gute Service und der schnelle Support. Cons Ich konnte keine Nachteile feststellen. Die REchnungslegung ist etwas gewöhnungsbedürftig. Wenn es einen Verbesserungsbedarf geben würde, dann lediglich in der Darstellung der Positionen bie der Rechnungserstellung. Reasons for choosing matelso Matelso hat durch den Funktionsumfang und die Beratung überzeugt. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.