# matelso Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about matelso Software - reviews, pricing plans, popular comparisons to other Call Tracking products and more.

Source: https://www.capterra.com/p/209966/matelso

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# 

 matelso Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

matelso

## What is matelso?

matelso is a call-tracking tool designed to support online marketing. The software analyzes calls and provides valuable data to help marketers boost the performance of campaigns. The application is mainly leveraged in departments where customers tend to communicate by phone, such as customer service or sales. matelso enables companies the opportunity to extract data from customer calls. The software analyzes the data and provides insights that can be used for marketing purposes.

## What is matelso used for?

[Call Tracking](https://www.capterra.com/call-tracking-software/)

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€72

Per Feature, Per Month

Free trial  
available

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Do you work for matelso?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.matelso.com&name=matelso)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### matelso

5.0 (1)

VS.

[### Superfone](https://www.capterra.com/p/211678/Superfone/)

[1.0 (1)](https://www.capterra.com/p/211678/Superfone/#reviews)

Starting Price

€72

Per Feature, Per Month

Starting Price

$5

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

1.0 (1)

Value For Money

5.0 (1)

Value For Money

1.0 (1)

Customer Service

5.0 (1)

Customer Service

1.0 (1)

## matelso alternatives

Highest Rated

[Prismana](https://www.capterra.com/p/166389/Prismana/)

[5.0 (2)](https://www.capterra.com/p/166389/Prismana/#reviews)

Starting price

$99.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/166389/Prismana/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Call Monitoring

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Listen to live phone conversations for the purpose of training and assessing agent performance

Call Routing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Sends voice calls to a specific queue based on predetermined criteria

Campaign Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Data Import/Export

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Reporting & Statistics

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

matelso 10 features

Application programming interface that allows for integration with other systems/databases

Listen to live phone conversations for the purpose of training and assessing agent performance

Sends voice calls to a specific queue based on predetermined criteria

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Import and export data to and from software applications

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Trial

Basic

€72.00

Per Feature,Per Month

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Integrations

[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Zoho Flow](https://www.capterra.com/p/227460/Zoho-Flow/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KW

Kim W.

Agenturinhaber

Marketing and Advertising

### "Deutscher Anbieter, DSGVO-konform, innovativ, flexibel, Kommunikationsstark und schnell im Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 11, 2023

Wie im Titel bereits beschrieben: innovativ, flexibel, Kommunikationsstark und schnell im Support. Als Agentur haben wir verschiedene Kunden und unterschiedlichste Szenarien mit matelso besprochen und wir haben stets ein lösungsorientiertes Konzept erhalten, welches die Kundenanforderung sehr gut abbildet.

Pros

Die Plattform ist übersichtlich und hält dennoch einen sehr hohen Funktionsumfang bereit. Neben der Software gefällt mir vor allem der sehr gute Service und der schnelle Support.

Cons

Ich konnte keine Nachteile feststellen. Die REchnungslegung ist etwas gewöhnungsbedürftig. Wenn es einen Verbesserungsbedarf geben würde, dann lediglich in der Darstellung der Positionen bie der Rechnungserstellung.

Reasons for choosing matelso

Matelso hat durch den Funktionsumfang und die Beratung überzeugt.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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