# Lucidya Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Lucidya Software - reviews, pricing plans, popular comparisons to other Social Media Analytics Tools products and more. Source: https://www.capterra.com/p/210061/Lucidya --- # Lucidya Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Lucidya ## What is Lucidya? An award-winning social media intelligence platform powered AI & big data that empowers businesses to understand and better serve their customers by revealing key consumers' insights in real-time. \* Collect and analyze customer data from every social media platform \* Monitor conversations from over 200 million websites, news outlet, TV, blogs, and forums to give your brand the insights it needs to make smarter decisions \* more than 15 AI modules to give you human-like help 24/7 ## What is Lucidya used for? [Social Media Analytics Tools](https://www.capterra.com/social-media-analytics-tools-software/)[Social Media Monitoring](https://www.capterra.com/social-media-monitoring-software/)[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/) Top alternative Featured Overall rating Based on 27 user reviews Reviews sentiment Positive 96% Neutral 0% Negative 4% Starting price $0.01 Per User, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Lucidya?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://lucidya.com&name=Lucidya) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Lucidya 4.8 (27) VS. [4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $0.01 Per User, Per Year Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (27) Ease Of Use 4.5 (5,979) Value For Money 4.6 (25) Value For Money 4.3 (4,602) Customer Service 4.9 (27) Customer Service 4.4 (4,399) ## Lucidya alternatives [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (2,317)](https://www.capterra.com/p/151962/SEMrush/reviews/) Starting price $139.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.2 (254)](https://www.capterra.com/p/277011/Brandwatch/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.9 (159)](https://www.capterra.com/p/166130/Cloud-Campaign/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Campaign Analytics 4.8 (14) 21.43% of 14 reviewers that rated this feature as important or highly important Track and interpret campaign performance metrics Customizable Reports 4.9 (14) 21.43% of 14 reviewers that rated this feature as important or highly important Alter the layout and content of reports Dashboard 4.9 (14) 28.57% of 14 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Engagement Tracking 4.8 (14) 14.29% of 14 reviewers that rated this feature as important or highly important Tracks metrics that provide insight into how a user interacts with any interface or product Influencer Tracking 4.7 (14) 14.29% of 14 reviewers that rated this feature as important or highly important Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion Performance Metrics 4.9 (14) 35.71% of 14 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Lucidya 37 features An @mention is a way to tag or notify a specific person about a message/post Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Compare key metrics for the business against prominent players in the industry Track and interpret campaign performance metrics Evaluating strengths and weaknesses of companies with the same target audience Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Initiate interactions with customers by proactively starting conversations or providing informational content Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Protect sensitive data for digital privacy Graphical representation of data Receive and/or send email notifications for urgent updates, requests, or other information Tracks metrics that provide insight into how a user interacts with any interface or product Find & retrieve relevant data or documents Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups. Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion Track and monitor a specific set of keywords Observe and track the demand, usage, progress or quality of a system, product, or user Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Schedules specific times for content to appear on social media platforms, blogs, websites etc. Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Monitor social media sites for specific keywords Track activity on sites such as Facebook, Twitter, Instagram, etc. Create and manage surveys Attach digital tags to documents and assets for identification, search, or monitoring purposes Review data from past periods to reveal recurring tendencies and predict future performance Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.9 (27) 4.9 Based on 27 reviews ## Pricing Value for money 4.6 (25) Basic $0.01 Per User,Per Year Value for money 4.6 (25) 4.6 Based on 25 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (27) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (27) 4.9 Based on 27 reviews ## User reviews Overall rating 4.8 Based on 27 reviews Filter by rating 5(23) 4(3) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent Ghadi A. Contract Specialist Information Technology and Services ### "Fairly satisficed " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 25, 2022 Pros Quite helpful, fairly easy to use and great customer support. Cons they could use better analytics for Instagram. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AlHanouf A. Consultant Information Technology and Services ### "All about insight-driven business decisions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 29, 2022 Pros The automated reports help keep track of key industry events and developments. I like that they are customizable, versatile and exportable to Excel and PowerPoint. Cons Sometimes metrics do not reflect current social media interactions Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Meznah A. Business development Marketing and Advertising ### "The best social listening tool for Arabic brands" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 28, 2022 Pros My favorite part about the tool is the alert feature, which lets the team know when there are unusual traffic spikes for PR and crisis management purposes. Cons There can be a delay in receiving exported reports via email. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mohammed G. Marketing Manger Marketing and Advertising ### "Understand your customers so that you know who you are in the future" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 22, 2022 Sentiment analysis and understanding customer behavior is the fastest, best and safest way To understand what exactly your customers want, when, and where Pros Sentiment analysis, It was a new way for me to know what customers say about me. In our work, details are very important Cons at this moment and after using Lucidya for more than a year, I have not encountered any feature that has not been developed continuously Reasons for choosing Lucidya The process of selecting Lucidia was through the recommendation of a friend, and the experience that Lucidia conducted in the experience of the tool Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Liana A. Consultation Hospital & Health Care ### "Good analytical tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 22, 2022 Pros Agreat data specially in arabic with great ppt reports in arabic and english Cons Nothing big but always looking for enhancement Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mai A. Partner & VP Financial Services ### "Best Social Listening Arabic Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2022 Love it, especially the team Pros \- Easy to use - Local expertise in term of Arabic Language - Real time alerts Cons Nothing to mention so far, maybe more user permission customization will be nice to have Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AM Adham M. Marketing manager Plastics ### "Great experience with perfect application" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 19, 2022 Great experience with perfect application Pros So accurate in analysis my customers feelings and their language with accent Cons Until now can't find any things yet because it's just 2 weeks experience but i think i will not find Reasons for choosing Lucidya Social media listening so great feature Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dr Osama K. Assistant Medical Director Hospital & Health Care ### "Helpful Analytical Platform " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2022 Helpful Pros Easy to use, simple and real time data from twitter , facebook and instagram Cons Enhancement in instagram to have more data Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Regualtroy Affairs Manager Medical Devices ### "Flexible tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2022 Perfect Pros Flexible tool to social media analysis . Cons More involve on social media platforms like TikTok, snapchat Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User ceo Printing ### "ragheed review Lucidya" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2022 Pros Identify local Arabic dialects and ease of use Cons The price is slightly high for emerging companies Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/210061/Lucidya/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)