---
title: "Cintra Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Cintra Software - reviews, pricing plans, popular comparisons to other Payroll products and more."
source_url: "https://www.capterra.com/p/210116/Cintra/"
page_type: "product"
language: "en"
---

# 

 Cintra Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 4, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Cintra

## What is Cintra?

CIPP payroll provider of the year 2024 Payroll solutions to meet your businesses needs. Cintra offers an integrated software to mange your payroll and HR in house, or fully outsourced payroll where our expert team will take care of your entire payroll cycle, ensuring your employees are paid correctly and on time. The ultimate combination of qualified payroll experts and market-leading technology—saving your organisation thousands of pounds every year in payroll processing costs. Cintra have over 40 years in the payroll industry, and now have a portfolio of over 700 clients using our software and outsourced solutions.

## What is Cintra used for?

[Payroll](https://www.capterra.com/payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/)

Top alternative

Featured

Overall rating

Based on 25 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Cintra?[Manage this product listing](https://www.g2.com/products/cintra-hr-payroll-services-cintra/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Cintra

4.7 (25)

VS.

[4.9 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

Contact vendor

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (25)

Ease Of Use

4.8 (4,312)

Value For Money

4.4 (25)

Value For Money

4.7 (3,960)

Customer Service

4.7 (24)

Customer Service

4.7 (4,061)

## Cintra alternatives

Highest Rated

[4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.8 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/210116/Cintra/alternatives/)

## FAQs about Cintra

Overview

### Which roles and teams benefit most from Cintra?

Cintra is most used by payroll professionals, finance leaders, and HR teams that need accurate payroll processing, compliance support, and employee record management. Payroll managers and officers rely on it for pay runs and reporting, while finance directors and HR managers use it to improve oversight, benefits administration, and operational efficiency.

Answer based on 25 reviews

Overview

### What company size and industries is Cintra built for?

Cintra is built for small businesses and midsize companies, with 48% of reviewers from small businesses and 44% from midsize firms. It serves SME, enterprise, health, public, and charity organizations, with strongest reviewer representation in Education Management at 16%, followed by Financial Services and Automotive at 8% each, primarily for payroll.

Answer based on 25 reviews

Features and Usability

### What are the key features of Cintra?

Cintra offers HR management features such as employee database, employee profiles, onboarding, recruitment management, and employee self service. It also includes payroll management, payroll outsourcing, tax calculation, compensation management, compliance management, and payroll reporting, plus performance management, goal management, time off tracking, reporting, and third-party integrations.

Integrations

### Which third-party tools and platforms does Cintra integrate with?

Cintra connects natively to Docusign, Google Workspace, Microsoft 365, Slack, Xero, Greenhouse, Teamtailor, and Selenity Expenses. These integrations cover document signing, productivity, communication, accounting, and recruiting tools, giving Cintra a broad set of connections across core business systems.

Answer based on 6 reviews

Getting Started and Support

### What training and onboarding options does Cintra offer?

Cintra provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover broader group learning, documentation serves as written reference, and videos offer self-paced viewing.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does Cintra offer?

Cintra provides email/help desk, FAQ/forum, knowledge base, and phone support. Users describe the support team as responsive and attentive, with dedicated contacts who follow up on questions and offer knowledgeable help. The overall experience is practical and personal, especially for HR and payroll issues.

Answer based on 2 reviews

## Features

AI summary

Based on 18,203 Payroll reviews

Capterra data shows that buyers of payroll software rank the following features as their top priorities:

-   **Payroll Management** (**59%** of reviewers rated this feature as critical)
-   **Direct Deposit** (**58%**)
-   **Payroll Reporting** (**51%**)

Cintra includes **Payroll Management** and **Payroll Reporting**, giving payroll teams the tools to process pay accurately and review payroll data for better oversight. However, it does not offer **Direct Deposit**. Instead, it provides other highly rated capabilities, including **Tax Compliance** (**58%**) and **Time & Attendance** (**47%**), which help businesses stay aligned with tax requirements and track employee hours more effectively, allowing teams to manage payroll with greater accuracy and control.

Payroll Management

4.7 (20)

85.00% of 20 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Payroll Reporting

4.4 (20)

80.00% of 20 reviewers that rated this feature as important or highly important

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Tax Compliance

4.8 (14)

78.57% of 14 reviewers that rated this feature as important or highly important

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Self Service Portal

4.6 (16)

68.75% of 16 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Employee Database

4.6 (13)

69.23% of 13 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Access Controls/Permissions

4.7 (9)

77.78% of 9 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Cintra 45 features

### All Features
- 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Engagement: Tools to improve and measure employee satisfaction and involvement
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Generative AI: Use AI to generate content in the form of text, images, videos, etc.
- Goal Management: Allows employees to set and manage work or career related goals
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Learning & Development: Facilitate training materials that help employees grow and progress in their positions
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Payroll Outsourcing: Delegate payroll processing to third party vendors
- Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization
- Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Sick Leave Tracking: Track and manage sick leave time
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment
- Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time Off Management: Track and manage employee time-off, vacation, and sick leave requests
- Training Management: Track employee/learner's progression through training programs
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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We can help you find the software with the features you need.

Features

4.4 (25)

4.4

Based on 25 reviews

## Pricing

Value for money

4.4 (25)

Basic

Contact Vendor for Pricing

It includes:

-   Workflow management
-   Auto-calculations
-   Date-driven
-   Powerful reporting
-   Multiple roles and pensions
-   Statutory rates
-   HMRC and GDPR recognised
-   Automatic enrolment

Value for money

4.4 (25)

4.4

Based on 25 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)[

Teamtailor](https://www.capterra.com/p/144801/Teamtailor/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (24)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (24)

4.7

Based on 24 reviews

## User reviews

Overall rating

4.7

Based on 25 reviews

Filter by rating

5(17)

4(8)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AW

Alistair W.

Group Finance Director

Information Technology and Services

### "Cintra Payroll"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 17, 2025

We see Cintra as Professional, value for money, and as a trusted partner.

Pros

The initial implementation process was well managed by Cintra and all (tight) deadlines were met. We aren't Payroll experts and now have a couple of Cintra employees who know us, our business and our people and so there is good understanding of what we need and when. We now feel comfortable in asking for help and flagging issues and the responses we get are more helpful. Turnaround times have definitely improved from submitting payroll requests to getting them ready to approve - we're down to just over a day now which helps us manage workflows our side. The system works ! We never express our gratitude that it is nice to have a system where folk are paid efficiently using BACS, on time, where folk can access their own portals etc - we get hardly any complaints about the Cintra "infrastructure" and so we end up taking it for granted when we shouldn't. So thank you for providing your service.

Cons

We'd like the Cintra processors to have a sanity check on some of the calculations as some overtime calculations are clearly wrong (usually our fault!) but would be good to have someone point out our issues.

Switched from

[Sage Payroll](https://www.capterra.com/p/215768/Sage-Business-Cloud-Payroll/)

The in-house administrator resigned and we didn't want to replace them as payroll wasn't a full time role for us.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BL

Bev L.

Finance Manager

Education Management

### "Service & Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 6, 2025

Overall we find Cintra provides a good, reliable service.

Pros

Cintra staff are friendly and approachable. The software is good and serves us well in an education environment.

Cons

We have had some team changes and it can take a while for the new person to get to grips with our requirements.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DG

Debbie G.

Director

Transportation/Trucking/Railroad

### "Review of Cintra"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 9, 2024

Pros

How easy the process it is to approve payroll, now that they have a button to press instead of messaging.

Cons

It can be a bit difficult to add or change an employees pay rate.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MT

Margarida T.

People Advisor

Automotive

### "Cintra Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

November 27, 2024

Overall very good. easy program to use and navigate

Pros

Employee hub-really easy friendly and easy to navigate

Cons

We need the unpaid hours to be added in the system as we do not have this function yet.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JN

Janette N.

Management Accountant-Payroll Manager

Defense & Space

### "Another year with Cintra"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 14, 2024

Very user friendly and provides all the information needed to run an effective payroll

Pros

Great support and functionality and always coming up with more ideas to make the platform even better

Cons

I can't think of anything that I don't particularly like at all

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JK

Joanna K.

HR Consultant

Media Production

### "Cintra Payroll"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 15, 2024

We have been using Cintra for payroll and are very pleased with the service. The platform is good and we work well together. Recommended!

Pros

User friendly platform, professional staff, excellent customer service.

Cons

can incorporate more features to become even better

Switched from

[IRIS HR Professional](https://www.capterra.com/p/165721/Octopus-HR/)

previous provider acquisition from Cintra

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

EF

EILEEN F.

Payroll Assistant

Automotive

### "With Cintra you always have a good day "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 13, 2024

I have 3 different payrolls to manage I don't get stressed because I know Cintra are their for me

Pros

they are very professional & supportive nothing is to much to ask

Cons

I am in Birmingham and they are situated at Newcastle Upon Tyne

Switched from

[TraceCloud](https://www.capterra.com/p/135649/TraceCloud/)

I am not sure I think they where taken over

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

NM

Natalie M.

Finance Manager

Hospital & Health Care

### "Great people and payroll service "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 5, 2024

Great communication and happy with the service I receive from the team that supports me. Thank you

Pros

Helpful and friendly team. Easy to communicate with and they go the extra mile to resolve any issues.

Cons

The initial transaction last year was a bit problematic, but it's now all sorted and very happy with the support I receive from the team

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Sophie M.

HR Partner

Financial Services

### "Great system and outsourced team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 5, 2024

Very positive. The Cintra Cloud system is great, and we have an outsourced payroll team who handles everything for us. All I have to do is input any changes on my side (joiners, leavers, pay etc.), and our dedicated team ensures that everything is processed correctly and in accordance with regulatory guidelines. Another aspect I appreciate is that the development team are always looking for ways to improve the system.

Pros

The Cintra Cloud system is extremely easy to understand and navigate. Inputting payroll changes on my side, with the system doing the necessary recalculations and always being up-to-date, is a game changer!

Cons

There are no particular cons that come to mind.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MW

Mark W.

Finance Director

International Trade and Development

### "My Just Payroll Services Cintra experience"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 28, 2024

I had great help and support from my team at Cintra. Very pro active and quick to reply, and great at taking away my unease at being new to the UK payroll business. The team was patient with my questions and very knowledgeable, and the software easy to use. I would highly recommend using Cintra.

Pros

Personal contact with dedicated team support. Always follow up to any question and dealing with a team who cares.

Cons

Cintra could improve the availability and timing of their ISO/SOX reporting!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/210116/Cintra/reviews/)

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Popular comparisons

[Deel vs Cintra](https://www.capterra.com/compare/205015-210116/Deel-vs-Cintra)