# Content Cloud Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Content Cloud Software - reviews, pricing plans, popular comparisons to other P&C Insurance products and more.

Source: https://www.capterra.com/p/210275/Property-Casualty-Content-Packages-Content-Cloud

---

# 

 Content Cloud Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Content Cloud

## What is Content Cloud?

Content Cloud is a comprehensive content ecosystem that insurance agencies and brokers offer to clients as a value-added service and use to train internal staff. It provides more than 11,000 expertly vetted resources, including materials for cyber liability, employee benefits, human resources, personal lines coverage, risk management, state & federal compliance, and wellness concerns—all customizable to your agency’s brand experience and constantly refreshed to meet current requirements. With Content Cloud, you can: • Win new business and grow existing client relationships with thought leadership and expertise • Help clients understand the nuances of insurance coverage and keep their employees safe • Upskill your staff, including new producers • Integrate training materials into your agency’s client relationship workflows

## What is Content Cloud used for?

[Content Management](https://www.capterra.com/content-management-software/)[P&C Insurance](https://www.capterra.com/p-c-insurance-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Content Cloud?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.zywave.com&name=Content Cloud)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Content Cloud

4.0 (3)

VS.

[4.7 (94)](https://www.capterra.com/p/149113/Plytix-PIM/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (3)

Ease Of Use

4.6 (94)

Value For Money

3.0 (2)

Value For Money

4.7 (88)

Customer Service

2.0 (1)

Customer Service

4.9 (92)

## Content Cloud alternatives

[4.4 (556)](https://www.capterra.com/p/76116/WildApricot/reviews/)

Starting price

$63.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (184)](https://www.capterra.com/p/153712/ContractSafe/reviews/)

Starting price

$450.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (77)](https://www.capterra.com/p/143008/Whatfix/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (1,011)](https://www.capterra.com/p/123400/revver/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

## FAQs about Content Cloud

Overview

### What company size and specific industries is Content Cloud built for?

Content Cloud is designed for insurance agents and brokers across small, mid-sized, and larger firms that need content management tools tailored to the insurance sector. It suits organizations in agency and brokerage settings that handle client documents, policy materials, and related business content.

Features and Usability

### What are the key features of Content Cloud?

Content Cloud offers content management and publishing features such as Content Library, Document Management, Document Classification, Full Text Search, Search/Filter, and Tagging. It also includes collaboration and access features like Collaboration Tools, Access Controls/Permissions, Single Sign On, and Third-Party Integrations, plus Reporting & Statistics and an Activity Dashboard.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What training and onboarding options does Content Cloud offer?

Content Cloud provides webinars, documentation, and videos to help teams get started. Webinars support live guided learning, documentation offers written reference material for setup and feature use, and videos provide visual walkthroughs that users can review at their own pace.

Getting Started and Support

### What customer support options does Content Cloud offer?

Content Cloud provides email/help desk support, a knowledge base, and chat. No reviewer feedback about support experience is available, so user sentiment on response times, helpfulness, or common issues cannot be summarized from the catalog data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Broker/Agent Portal

Online portal for brokers/agents to add, edit, update or access required information

Collaboration Tools

Provides a channel for team members to share AI models, media files, communicate, and work together

Content Library

Centralized repository to store content and assets

Content Publishing Options

Facilitates online authoring and publishing of the content

Content Cloud 17 features

Define levels of authorization for access to specific files or systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Online portal for brokers/agents to add, edit, update or access required information

Provides a channel for team members to share AI models, media files, communicate, and work together

Centralized repository to store content and assets

Facilitates online authoring and publishing of the content

A website or login for customers to access information

Add customized logos and colors to align with company branding

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Store, manage, and track all electronic documents in a centralized location

Search for specific words or phrases within a document or database

Automate workflows and trigger campaigns based on customer actions

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow users to access multiple services after entering their login credentials once

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.0 (3)

4.0

Based on 3 reviews

## Pricing

Value for money

3.0 (2)

### Starting price

Free trial not available

Value for money

3.0 (2)

3.0

Based on 2 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

2.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.0 (1)

2.0

Based on 1 reviews

## User reviews

Overall rating

4.0

Based on 3 reviews

Filter by rating

5(1)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

ME

Morgan E.

Account Executive

Insurance

### "Easily access and send helpful & informational guides to your clients"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 19, 2019

Pros

Broker Briefcase is an excellent resource for simple, easy to understand and visually appealing coverage guides for clients. The information is straightforward and concise, and fully branded with your company logo. I frequently use them for policy/coverage type explanations and risk examples. We also use their articles and video tutorials on our website, social media and blog.

Cons

While the guides and information provided are straightforward and simple in a positive way, they also only scratch the surface. For more in-depth coverage information you may be better off requesting brochures from the carrier. However, still an excellent starting point for explanations of coverage for new clients!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 13, 2019

Thanks for your review, Morgan! It's always great to hear from our partners.

SL

Sandra L.

Commercial Lines Account Manager

Insurance

### "Zywave"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

November 26, 2018

Overall is a great product and provides much information.

Pros

I love all the information and samples provided.

Cons

It can be time consuming to add our clients into receive the newsletters. Wish there was an easier way to have it communicate with our current system.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JK

Jodi K.

Account Advocate

### "Parts of the system are very cumbersome. The files and attachments are great!"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

May 15, 2018

Pros

I like the ease of attaching documents, emails, etc. It's great to be able to create an activity and then file everything under a specific activity.

Cons

The RFP and Proposal process is very cumbersome and dated. This part of the system is very disappointing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.