--- title: "eFACiLiTY® - EAM System Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about eFACiLiTY® - EAM System Software - reviews, pricing plans, popular comparisons to other EAM products and more." source_url: "https://www.capterra.com/p/210319/eFACiLiTY-EAM-System/" page_type: "product" language: "en" --- # eFACiLiTY® - EAM System Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) eFACiLiTY® - EAM System ## What is eFACiLiTY® - EAM System? Reactive maintenance and poor asset tracking drain budgets and shorten equipment life. With smart asset management, eFACiLiTY® Enterprise Asset Management System (EAM/CMMS) serves as a comprehensive tool that unifies asset, property, equipment performance, and maintenance management. It tracks every asset — from procurement to disposal— while monitoring equipment performance to maximize lifespan and efficiency. Through process automation and a proactive maintenance strategy, you can plan preventive maintenance, manage work orders, track inventory, and optimize workforce allocation from one place. Integration with BIM enables visual asset management, while inspections and audits ensure compliance. By reducing downtime, extending asset lifespan, and controlling costs, eFACiLiTY® helps facilities achieve peak operational efficiency and maximum asset performance potential. ## What is eFACiLiTY® - EAM System used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[EAM](https://www.capterra.com/eam-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $3000 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for eFACiLiTY® - EAM System?[Manage this product listing](https://www.g2.com/products/efacility-eam-system/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### eFACiLiTY® - EAM System 4.4 (7) VS. [4.8 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price $3000 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (7) Ease Of Use 4.8 (1,785) Value For Money 4.3 (7) Value For Money 4.7 (1,611) Customer Service 4.6 (7) Customer Service 4.8 (1,691) ## eFACiLiTY® - EAM System alternatives [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Fracttal One](https://www.capterra.com/p/159911/Fracttal/) [4.6 (1,785)](https://www.capterra.com/p/159911/Fracttal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159911/Fracttal/) [View all alternatives](https://www.capterra.com/p/210319/eFACiLiTY-EAM-System/alternatives/) ## FAQs about eFACiLiTY® - EAM System Overview ### What company size and specific industries is eFACiLiTY® - EAM System built for? eFACiLiTY® - EAM System is designed for organizations in airports, business and IT parks, commercial and residential complexes, government organizations, manufacturing facilities, healthcare, corporate houses, educational institutions, hospitality, and warehouses, making it suitable for a wide range of enterprise and mid-market environments. Features and Usability ### What are the key features of eFACiLiTY® - EAM System? eFACiLiTY® - EAM System offers asset tracking, barcoding/RFID, and inventory management for equipment and parts control. It includes work order management, preventive maintenance, predictive maintenance, and equipment maintenance, plus calibration management, compliance management, service history, technician management, scheduling, resource allocation, key and lock management, mobile access, billing and invoicing, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? eFACiLiTY® - EAM System starts at $3000 per month per user for the Basic plan. A free trial is available. The Basic EAM/CMMS module includes preventive maintenance scheduling, work order management, asset lifecycle tracking, real-time monitoring, dashboards, alerts, and analytics, but no other plan prices are listed. Integrations ### Which third-party tools and platforms does eFACiLiTY® - EAM System integrate with? eFACiLiTY® - EAM System integrates with BMS and Flatfile. These catalog integrations connect the platform to building management and data import workflows, giving teams two specific third-party options for extending system connectivity. Getting Started and Support ### What training and onboarding options does eFACiLiTY® - EAM System offer? eFACiLiTY® - EAM System provides in-person training, documentation, and videos to help teams get started. In-person sessions support direct instruction, documentation offers written reference material for self-paced review, and videos provide visual guidance for learning product features and setup steps. Getting Started and Support ### What customer support options does eFACiTY® - EAM System offer? eFACiLiTY® - EAM System provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and 24/7 Live Rep. No reviewer support feedback is available in the catalog, so no claims can be made about response speed, helpfulness, or common frustrations. ## Features AI summary Based on 5,476 EAM reviews Capterra reviewers point to these as the top priorities when choosing maintenance management software: - **Work Order Management** (**46%** of reviewers rated this feature as critical) - **Preventive Maintenance** (**48%**) - **Service History** (**35%**) eFACiLiTY® - EAM System supports all three of the features buyers rate most highly: **Work Order Management**, **Preventive Maintenance**, and **Service History**. Together, these capabilities help businesses manage maintenance requests, plan recurring upkeep before issues grow, and keep complete equipment records, allowing teams to improve asset reliability, reduce downtime, and make better maintenance decisions. Preventive Maintenance 4.7 (3) 133.33% of 3 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Service History 3.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Mobile Access 3.7 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Asset Tracking 4.5 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Scheduling 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Inventory Management 4.3 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply eFACiLiTY® - EAM System 17 features ### All Features - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Inventory Management: Track and manage inventory levels to maintain proper supply - Key & Lock Management: Establish procedures for monitoring locations of keys - Mobile Access: Access software remotely via mobile devices - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Resource Allocation: Assign available resources to various projects and tasks - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.6 (7) 4.6 Based on 7 reviews ## Pricing Value for money 4.3 (7) Free Trial [View pricing plan details](https://www.capterra.com/p/210319/eFACiLiTY-EAM-System/pricing/) Basic $3,000 Per User,Per Month It includes: - Asset Lifecycle Management - Planned Preventive Maintenance - Work Order Management - Real-Time Monitoring & Alerts - Inventory & Spare Parts Management - Multi-Site Support - Analytics & Reporting - BMS/BAS Integration Value for money 4.3 (7) 4.3 Based on 7 reviews ## Integrations [ BMS](https://www.capterra.com/p/157149/BMS/)[ Flatfile](https://www.capterra.com/p/192169/Flatfile-Importer/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (7) 4.6 Based on 7 reviews ## User reviews Overall rating 4.4 Based on 7 reviews Filter by rating 5(4) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent WM Wilson M. Director Oil & Energy ### "BVC Review on eFACiLiTY" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2025 The experience so far is Excellent with the system Pros I liked most the new AI and forecast features which were introduced last year on one of your webinars Cons From the demos sessions we have had I believe it covers everything and there is nothing to least like it for. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EM Emily M. Director Construction ### "My Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 January 11, 2023 It has been a good experience as the system is fairly stable. Pros The software is user friendly, it has a suit of functionalities that are relevant to our business, like WO management.We are aware that we can integrate it with our current ERP. Cons The reports from the system are very bad. They are difficult to analyse and do not make sense.The AMC is astronomically expensive. The developer did not bother to visit us and understand our businessThe virtual implementation was slow and quite ineffective and availability of the implementation team in our premises would have saved both companies money and time. Reasons for choosing eFACiLiTY® - EAM System Because of the features and the promises of the system Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MB Manoj B. VP IT Logistics and Supply Chain ### "Over all review" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 28, 2022 Good Pros It is a complete software for facilities management. Cons The product needs to be more stable. There are teething issues that needs to be resolved Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RC Rajkumar C. Business Information Technology and Services ### "Best product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 6, 2022 Pros User-friendly, customization flexibility, and integrated solution. Cons The product is good and there is no complaint about it. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HV Harikrishnan V. DIRECTOR Computer Software ### "best Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 26, 2022 Pros easy to use, good features, highly scalable. Cons UI screen can be improved. Color schema can be changed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Rajesh M. CEO Information Technology and Services ### "Comprehensive solution for Facility Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2022 The overall experience is excellent Pros Features, Functionalities, and ease of use. Cons GUI, pre-sales process and project management Reasons for choosing eFACiLiTY® - EAM System It met our requirement. In addition, it's ability to integrate with 3rd party tool is also good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MF Marcelo F. Deputy Facility Manager Facilities Services ### "Effectiveness of E-Facility" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 21, 2022 Pros The software has many features to choose from that can be tailored-fit your business requirement. In the FM industry, CMMS Systems is critical to simplify operation and that is what E-Facility is providing. The full effect of cost savings can be felt once the system is used and operational. Long-term operation becomes more efficient, organized, and profitable. Cons All concerns are addressed with time. However, it is taken well care of by the after-support team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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