---
title: "PayActiv Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about PayActiv Software - reviews, pricing plans, popular comparisons to other Benefits Administration products and more."
source_url: "https://www.capterra.com/p/210323/PayActiv/"
page_type: "product"
language: "en"
---

# 

 PayActiv Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

PayActiv

## What is PayActiv?

Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Payactiv is the winner of the Innovative Payments Association’s Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Learn more at www.payactiv.com.

## What is PayActiv used for?

[Benefits Administration](https://www.capterra.com/benefits-administration-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PayActiv?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.payactiv.com/&name=PayActiv)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PayActiv

2.8 (4)

VS.

[4.9 (4,854)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting Price

Contact vendor

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

2.8 (4)

Ease Of Use

4.9 (4,853)

Value For Money

2.3 (3)

Value For Money

4.8 (3,703)

Customer Service

2.8 (4)

Customer Service

4.7 (3,989)

## PayActiv alternatives

[4.3 (1,924)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.4 (1,381)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (4,219)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (3,536)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/210323/PayActiv/alternatives/)

## FAQs about PayActiv

Overview

### What company size and specific industries is PayActiv built for?

PayActiv is designed for businesses of all sizes across any industry and sector. It is built for employers that want to offer employees access to earned wages along with budgeting, savings, and bill-paying tools as part of a financial wellness program.

Features and Usability

### What are the key features of PayActiv?

PayActiv offers API access, attendance management, and attendance tracking for workforce records. It also includes benefits management and employee benefits administration, plus budgeting and forecasting tools for financial planning. Compliance management, HIPAA compliance, reporting and analytics, and third-party integrations support data handling and connected workflows.

Getting Started and Support

### What customer support options does PayActiv offer?

PayActiv provides email/help desk, FAQ/forum, knowledge base, and phone support. Support materials give users multiple ways to find answers or contact help directly, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations.

## Features

AI summary

Based on 3,705 Benefits Administration reviews

Capterra reviewers highlight these as the features buyers value most when choosing benefits administration software:

-   **Benefits Management** (**59%** of reviewers rated this feature as critical)
-   **Online Benefits Enrollment** (**49%**)
-   **Payroll Management** (**64%**)

PayActiv supports **Benefits Management**, covering one of the top capabilities buyers look for in this category. However, it does not include **Online Benefits Enrollment** or **Payroll Management**. Instead, it offers **Employee Benefits Administration** (**47%**), which still gives organizations a way to manage employee benefit programs in one place. These features help businesses keep benefits processes organized, improve oversight of employee offerings, and provide teams with a clearer way to manage day-to-day benefits tasks.

HIPAA Compliant

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

API

Application programming interface that allows for integration with other systems/databases

Attendance Management

Manage attendance for classes, shifts, meetings, or events

Attendance Tracking

Track the attendance of specific individuals or groups

Benefits Management

Record employee's benefit plans and selections throughout career progression

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

PayActiv 9 features

### All Features
- API: Application programming interface that allows for integration with other systems/databases
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Benefits Management: Record employee's benefit plans and selections throughout career progression
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Employee Benefits Administration: Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

---

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Features

2.8 (4)

2.8

Based on 4 reviews

## Pricing

Value for money

2.3 (3)

### Starting price

Free trial not available

Value for money

2.3 (3)

2.3

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

2.8 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.8 (4)

2.8

Based on 4 reviews

## User reviews

Overall rating

2.8

Based on 4 reviews

Filter by rating

5(1)

4(1)

3(0)

2(0)

1(2)

Mentioned topic

Sorted by most recent

MG

MaryAnn G.

VP of Admin.

Hospitality

### "Stay far away."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 29, 2024

Horrible. Completely and utterly awful. Would recommend a payday lending company over this company.

Pros

Absolutely nothing. Zero support from the employee or employer side. This feature was added to our Payroll Software and it has been a complete nightmare. Nonresponsive to employees and employer alike.

Cons

Every single employee that tried PayActiv was overcharged multiple times. Weeks of not getting paid. PayActiv still owes employees money. As the employer we have had to reimburse them to avoid evictions, overdrafts, etc. PayActiv has been contacted numerous times with no resolution. They jsut keep telling us the money should be back in employee's accounts "tomorrow." They've been saying this for weeks.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DA

Daniel A.

Cashier

Consumer Goods

### "Useless company "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 25, 2024

Poorly. From the top down. Unwilling to resolve the problems. Wont update manually.

Pros

Nothing, the service isnt what you're told when signing up.

Cons

Everything , from the top down. No good experience with this pathetic company. Will not manually update hours. Ive gone a week and offer to provide the hours and etc. Nope, nothing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TC

Taylor C.

Sales representative

Retail

### "Good safety net"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 15, 2023

Pros

I like that instead of borrowing money to get by if needed until next paycheck, it's just deducting it from my check. It's also really good to know that it's there incase something comes up financially

Cons

I don't like that I have to remember to clock in and out on the app because I do end up forgetting and then you can't submit your work hours which have to be approved by the employer. I would have thought being employer sponsored that employees time carda should automatically be updated and shared with payactive since it is available for all employees

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

Owner

Retail

### "An easy way to offer early pay to employees"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 31, 2022

Overall it is a pretty good way to offer early access to pay for employees. Would like better administrative control for the admin user

Pros

PayActiv integrated nicely with my payroll from Paychex. They provided early access to earnings for all of my staff. Setup was pretty easy.

Cons

Administration wasn't the easiest. Most user facing administration (address change, banking changes, password resets, earnings reporting incorrectly) had to be handled by PayActiv which results in many of my staff members being frustrated that I can't help them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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