# TruBridge Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TruBridge Software - reviews, pricing plans, popular comparisons to other Medical Billing products and more.

Source: https://www.capterra.com/p/210340/TruBridge

---

# 

 TruBridge Software Review 2026: Features, Integrations, Pros & Cons

Last updated on December 18, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

TruBridge

## What is TruBridge?

Revenue cycle management suite that helps businesses manage claims scrubbing, and review patients' eligibility through verifications.

## What is TruBridge used for?

[Revenue Cycle Management](https://www.capterra.com/revenue-cycle-management-software/)[Medical Billing](https://www.capterra.com/medical-billing-software/)

Top alternative

Featured

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for TruBridge?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.trubridge.com&name=TruBridge)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TruBridge

2.6 (18)

VS.

[4.4 (205)](https://www.capterra.com/p/45512/ZirMed/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

2.5 (18)

Ease Of Use

4.4 (16)

Value For Money

2.4 (11)

Value For Money

4.2 (15)

Customer Service

2.7 (14)

Customer Service

4.3 (16)

## TruBridge alternatives

[4.7 (10)](https://www.capterra.com/p/194770/Revenue-Cycle-Engine/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (29)](https://www.capterra.com/p/176585/OpenPracticeSolutions/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.2 (32)](https://www.capterra.com/p/228336/NextGen-Enterprise/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

78%

of reviewers

rated it above 4 stars

[4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/210340/TruBridge/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Claims Management

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Medical Billing

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage billing and payments for a healthcare provider

Claims Scrubbing

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Insurance Eligibility Verification

Checking eligibility of patients for different insurance claims

Payment Collection

Tracking, managing, and initiating the transfer of funds for overdue customer payments

TruBridge 5 features

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Checking eligibility of patients for different insurance claims

Manage billing and payments for a healthcare provider

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Get Advice

We can help you find the software with the features you need.

Features

2.4 (17)

2.4

Based on 17 reviews

## Pricing

Value for money

2.4 (11)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

2.4 (11)

2.4

Based on 11 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

2.7 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.7 (14)

2.7

Based on 14 reviews

## User reviews

Overall rating

2.6

Based on 18 reviews

Filter by rating

5(1)

4(4)

3(4)

2(5)

1(4)

Mentioned topic

Sorted by most recent

MW

Margaret W.

Director

Hospital & Health Care

### "Worst EMR I’ve ever used. "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 14, 2025

I’m driven to write this review today due to the fact it’s taken me three full days to download a chart to PDF files so I can send it to a requestor. And I’ll only a third of the way through. Keeps timing out, connection drops, long wait time. Multiple complaints from all hospital users. Lots of freezing issues.

Pros

Haven’t found anything yet, except the trainers were very nice. They tried their best with a horrible system.

Cons

Just about everything. Difficult learning curve, not easy to use, not set up for long-term acute care records, some modules are still DOS-based. Corporate reports are insufficient.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MR

Michael R.

Physical Therapist

Hospital & Health Care

### "Difficult to learn and not intuitive"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

June 29, 2023

This has been the most challenging EHR I have used for inpatient hospital records/documentation

Pros

Ability to have multiple patient charts open at the same time.

Cons

Very difficult to navigate, not an intuitive user interface. It took me over a month to become comfortable enough to use for documentation. Frequent need of site to connect to server while using

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IH

Ian H.

IT Support Specialist

Hospital & Health Care

### "Update needed "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

December 22, 2022

Overall it was fair to middling in ease of use and application for what we used it as. While clunky and old looking it was actually easier to use than our new application (CERNER)

Pros

The customer support was top notch, i assume that's from a lot of practice as i imagine they get a lot of calls. After hours service was prompt as well

Cons

The interface is so dated, it appears to be pre 2000 era. Configuring some back end stuff just goes against common instinct for IT administrators. That said its a learning curve. once you have done it 10 times it shouldnt be a problem

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CS

Chandan S.

Team Lead

Information Services

### "I like this EHR"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

August 1, 2022

Pros

Being a web-based client makes it easy to access. Navigation is easy and simple to learn for novice users.

Cons

Often lags to commands leading to increased response time to few seconds. Quick auto log out time due to inactivity.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CG

Clarence G.

Lab Supervisor

Hospital & Health Care

### "Old Technology Not User Friendly HUGE step backwards. Cheap but not worth the savings"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 26, 2022

Pros

Cheap. Cant say there is anything good compared to our other system that they bought out.

Cons

Very hard to use, you need cap locks on some screens not on other. It has over doubled the amount of time to process reports. Print more useless paper then we know what to do with.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LP

Les P.

Registered Nu6

Medical Practice

### "Low cost, low quality, low usability "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

June 10, 2022

Too many clicks. Narratives do not flow. Program does not follow or support actual workflow

Pros

So far nothing works with anything smoothly

Cons

To many repeated inputs. Glitch communication with other products. Confusing and fussy GUI.

Switched from

[EMRDoc](https://www.capterra.com/p/161979/EMRDoc/)

Admin switched to save money

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BG

Brandi G.

Peer worker

Health, Wellness and Fitness

### "Thrive Medical records"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

April 21, 2022

Thrive is better than what we were using. PATH maybe? Idk. But thrive is an improvement for sure!

Pros

I like that in able to log on the system and view my records in real time. They have my new info input by the time I get home!

Cons

Should be easier to find the pages that accompanies the actual file.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LV

lisa V.

HR Assistant

Hospital & Health Care

### "CPSI"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 1, 2021

I do not use the EHR side of it.

Pros

Although I really only use it for the payroll & accounts side of things, It is very easy to navigate around.

Cons

The hospital has used this for many years with little trouble. I don't have anything to say negative about CPSI.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Christina C.

Critical Care RN

Hospital & Health Care

### "Worst system I've used so far"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

January 20, 2019

No good don't buy it. I have used multiple different systems as an agency nurse. This is, by far, THE WORST.

Pros

It keeps me employed? I'm an ICU contract nurse. This terrible charting system would make me quit my job if I had to use it all the time.

Cons

Nothing makes sense. Fifty screens to click through to access information. No prompts to remember ANYTHING. It's like charting on an excel spreadsheet and then putting the printed files into the trash to sort through later.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

IT Technician II

Hospital & Health Care

### "Evident - Not the easiest to use but it gets the job done."

4.0

Overall Rating

4.0

4.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

4/10

December 4, 2018

Pros

Evident was easy to use and is one of the better EHR systems out there.

Cons

\-Front end that everyone sees looks old, unlike competitors who have updated. -Some options and settings seem like they were just placed where ever because it doesn't make sense. -Small bugs that haven't been fixed in years. For instance, checking a box doesn't work when full screen. You need to take it out of full screen check the box then maximize it again.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/210340/TruBridge/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)