# TruBridge Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about TruBridge Software - reviews, pricing plans, popular comparisons to other Medical Billing products and more. Source: https://www.capterra.com/p/210340/TruBridge --- # TruBridge Software Review 2026: Features, Integrations, Pros & Cons Last updated on December 18, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TruBridge ## What is TruBridge? Revenue cycle management suite that helps businesses manage claims scrubbing, and review patients' eligibility through verifications. ## What is TruBridge used for? [Revenue Cycle Management](https://www.capterra.com/revenue-cycle-management-software/)[Medical Billing](https://www.capterra.com/medical-billing-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TruBridge?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.trubridge.com&name=TruBridge) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TruBridge 2.6 (18) VS. [4.4 (207)](https://www.capterra.com/p/45512/ZirMed/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.5 (18) Ease Of Use 4.4 (16) Value For Money 2.4 (11) Value For Money 4.2 (15) Customer Service 2.7 (14) Customer Service 4.3 (16) ## TruBridge alternatives [4.7 (10)](https://www.capterra.com/p/194770/Revenue-Cycle-Engine/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.2 (33)](https://www.capterra.com/p/228336/NextGen-Enterprise/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.4 (365)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.7 (50)](https://www.capterra.com/p/10009271/Service-Center-Clearinghouse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/210340/TruBridge/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Claims Management 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Medical Billing 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Claims Scrubbing Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Insurance Eligibility Verification Checking eligibility of patients for different insurance claims Payment Collection Tracking, managing, and initiating the transfer of funds for overdue customer payments TruBridge 5 features Process of submitting and following up on claims with insurance companies Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Checking eligibility of patients for different insurance claims Manage billing and payments for a healthcare provider Tracking, managing, and initiating the transfer of funds for overdue customer payments Get Advice We can help you find the software with the features you need. Features 2.4 (17) 2.4 Based on 17 reviews ## Pricing Value for money 2.4 (11) ### Starting price Contact vendor for pricing Free trial not available Value for money 2.4 (11) 2.4 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 2.7 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.7 (14) 2.7 Based on 14 reviews ## User reviews Overall rating 2.6 Based on 18 reviews Filter by rating 5(1) 4(4) 3(4) 2(5) 1(4) Mentioned topic Sorted by most recent MW Margaret W. Director Hospital & Health Care ### "Worst EMR I’ve ever used. " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 14, 2025 I’m driven to write this review today due to the fact it’s taken me three full days to download a chart to PDF files so I can send it to a requestor. And I’ll only a third of the way through. Keeps timing out, connection drops, long wait time. Multiple complaints from all hospital users. Lots of freezing issues. Pros Haven’t found anything yet, except the trainers were very nice. They tried their best with a horrible system. Cons Just about everything. Difficult learning curve, not easy to use, not set up for long-term acute care records, some modules are still DOS-based. Corporate reports are insufficient. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Michael R. Physical Therapist Hospital & Health Care ### "Difficult to learn and not intuitive" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 June 29, 2023 This has been the most challenging EHR I have used for inpatient hospital records/documentation Pros Ability to have multiple patient charts open at the same time. Cons Very difficult to navigate, not an intuitive user interface. It took me over a month to become comfortable enough to use for documentation. Frequent need of site to connect to server while using Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. IH Ian H. IT Support Specialist Hospital & Health Care ### "Update needed " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 December 22, 2022 Overall it was fair to middling in ease of use and application for what we used it as. While clunky and old looking it was actually easier to use than our new application (CERNER) Pros The customer support was top notch, i assume that's from a lot of practice as i imagine they get a lot of calls. After hours service was prompt as well Cons The interface is so dated, it appears to be pre 2000 era. Configuring some back end stuff just goes against common instinct for IT administrators. That said its a learning curve. once you have done it 10 times it shouldnt be a problem Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CS Chandan S. Team Lead Information Services ### "I like this EHR" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 1, 2022 Pros Being a web-based client makes it easy to access. Navigation is easy and simple to learn for novice users. Cons Often lags to commands leading to increased response time to few seconds. Quick auto log out time due to inactivity. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CG Clarence G. Lab Supervisor Hospital & Health Care ### "Old Technology Not User Friendly HUGE step backwards. Cheap but not worth the savings" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 26, 2022 Pros Cheap. Cant say there is anything good compared to our other system that they bought out. Cons Very hard to use, you need cap locks on some screens not on other. It has over doubled the amount of time to process reports. Print more useless paper then we know what to do with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LP Les P. Registered Nu6 Medical Practice ### "Low cost, low quality, low usability " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 June 10, 2022 Too many clicks. Narratives do not flow. Program does not follow or support actual workflow Pros So far nothing works with anything smoothly Cons To many repeated inputs. Glitch communication with other products. Confusing and fussy GUI. Switched from [EMRDoc](https://www.capterra.com/p/161979/EMRDoc/) Admin switched to save money Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BG Brandi G. Peer worker Health, Wellness and Fitness ### "Thrive Medical records" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 21, 2022 Thrive is better than what we were using. PATH maybe? Idk. But thrive is an improvement for sure! Pros I like that in able to log on the system and view my records in real time. They have my new info input by the time I get home! Cons Should be easier to find the pages that accompanies the actual file. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LV lisa V. HR Assistant Hospital & Health Care ### "CPSI" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 1, 2021 I do not use the EHR side of it. Pros Although I really only use it for the payroll & accounts side of things, It is very easy to navigate around. Cons The hospital has used this for many years with little trouble. I don't have anything to say negative about CPSI. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Christina C. Critical Care RN Hospital & Health Care ### "Worst system I've used so far" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 January 20, 2019 No good don't buy it. I have used multiple different systems as an agency nurse. This is, by far, THE WORST. Pros It keeps me employed? I'm an ICU contract nurse. This terrible charting system would make me quit my job if I had to use it all the time. Cons Nothing makes sense. Fifty screens to click through to access information. No prompts to remember ANYTHING. It's like charting on an excel spreadsheet and then putting the printed files into the trash to sort through later. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User IT Technician II Hospital & Health Care ### "Evident - Not the easiest to use but it gets the job done." 4.0 Overall Rating 4.0 4.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 4/10 December 4, 2018 Pros Evident was easy to use and is one of the better EHR systems out there. Cons \-Front end that everyone sees looks old, unlike competitors who have updated. -Some options and settings seem like they were just placed where ever because it doesn't make sense. -Small bugs that haven't been fixed in years. For instance, checking a box doesn't work when full screen. You need to take it out of full screen check the box then maximize it again. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/210340/TruBridge/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)