---
title: "Biotrack Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Biotrack Software - reviews, pricing plans, popular comparisons to other Retail POS System products and more."
source_url: "https://www.capterra.com/p/210369/Biotrack/"
page_type: "product"
language: "en"
---

# 

 Biotrack Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Biotrack

## What is Biotrack?

Cloud-based cannabis POS tool that offers automated data entry, genealogy tracking, transactional reports, conversion tracking, etc.

## What is Biotrack used for?

[Retail POS System](https://www.capterra.com/retail-pos-system-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Biotrack

4.0 (1)

VS.

[3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

Contact vendor

Starting Price

$349

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (1)

Ease Of Use

3.8 (728)

Value For Money

3.0 (1)

Value For Money

3.6 (681)

Customer Service

3.0 (1)

Customer Service

3.6 (703)

## Biotrack alternatives

[4.8 (188)](https://www.capterra.com/p/76636/RetailEdge/reviews/)

Starting price

$495.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (673)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Starting price

$160.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (163)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/)

Starting price

$2500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Shopify](https://www.capterra.com/p/83891/Shopify/)

[4.5 (6,718)](https://www.capterra.com/p/83891/Shopify/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/83891/Shopify/)

## FAQs about Biotrack

Overview

### What company size and specific industries is Biotrack built for?

Biotrack is designed for cannabis businesses of varying sizes, especially cultivators, processors, and retailers in the cannabis industry. It supports operational needs such as cultivation tracking, customer profiles, inventory management, yield forecasting, and custom labeling for companies handling regulated cannabis products.

Features and Usability

### What are the key features of Biotrack?

Biotrack offers point of sale (POS), payment processing, and electronic payments for sales transactions, along with billing & invoicing and receipt management. It also includes inventory management, cash management, sales reports, discount management, loyalty program tools, data import/export, and multi-location support for retail operations.

Getting Started and Support

### What customer support options does Biotrack offer?

Biotrack provides Email/Help Desk support for users who need assistance with the product. No reviewer feedback on support experience is available in the catalog data, so specific comments on response time, helpfulness, or common issues cannot be confirmed.

## Features

AI summary

Based on 1,708 Retail POS System reviews

Capterra data shows that buyers of retail POS systems rank the following features as their top priorities:

-   **Inventory Tracking** (**61%** of reviewers rated this feature as critical)
-   **Point of Sale (POS)** (**70%**)
-   **Credit Card Processing** (**70%**)

Biotrack supports **Point of Sale (POS)**, but it does not include **Inventory Tracking** or **Credit Card Processing**. Instead, it offers **Payment Processing** (**57%**) and **Electronic Payments** (**59%**), which cover related payment needs even though they do not fully replace those top-priority features. This gives businesses a way to handle transactions digitally while helping teams manage day-to-day sales activity more efficiently.

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Cash Management

Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances

Data Import/Export

Import and export data to and from software applications

Discount Management

Track products that are for sale at a reduced price or part of coupon promotions

Electronic Payments

Electronically collect payments for goods or services

Inventory Management

Track and manage inventory levels to maintain proper supply

Biotrack 13 features

### All Features
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances
- Data Import/Export: Import and export data to and from software applications
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Electronic Payments: Electronically collect payments for goods or services
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Multi-Location: Manage and support multiple locations
- Payment Processing: Accept, record, and reconcile financial transactions
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Receipt Management: Upload, track, and submit receipts in a central database
- Retail Management: Manage sales in retail stores
- Sales Reports: Reports specific to sales analysis for trends and strategies

---

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Features

3.0 (1)

3.0

Based on 1 reviews

## Pricing

Value for money

3.0 (1)

### Starting price

Free trial not available

Value for money

3.0 (1)

3.0

Based on 1 reviews

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## Support, customer service and training options

Customer Service

3.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.0 (1)

3.0

Based on 1 reviews

## User reviews

Overall rating

4.0

Based on 1 reviews

Filter by rating

5(0)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

EB

Essence B.

Delivery Manager

Alternative Medicine

### "Potential to Make it Better"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

February 9, 2021

It is a good started cannabis POS and inventory tracking system but needs a lot of work

Pros

The clock in/out feature, and the inventory tracking was nice to use.

Cons

Adding taxes to items was a huge hassle for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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