# OpenText Fax Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about OpenText Fax Software - reviews, pricing plans, popular comparisons to other Fax Server products and more.

Source: https://www.capterra.com/p/210392/OpenText-RightFax-Fax-Server

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# 

 OpenText Fax Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on December 14, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

OpenText Fax

## What is OpenText Fax?

Fax server solution that helps businesses manage fax deliverability, system performance, channel usage, and more. The software offers features such as visibility & analytics, application integrations, flexible deployment options, multiple servers & add-ons and many more.

## What is OpenText Fax used for?

[Fax Server](https://www.capterra.com/fax-server-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for OpenText Fax?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.opentext.com/&name=OpenText Fax)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OpenText Fax

5.0 (2)

VS.

[4.8 (86)](https://www.capterra.com/p/197267/mFax/reviews/)

Starting Price

Contact vendor

Starting Price

$300

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.8 (363)

Value For Money

0.0 (0)

Value For Money

4.7 (273)

Customer Service

0.0 (0)

Customer Service

4.8 (233)

## OpenText Fax alternatives

[5.0 (39)](https://www.capterra.com/p/205161/Goldfax/reviews/)

Starting price

$29.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (51)](https://www.capterra.com/p/172834/FaxLogic/reviews/)

Starting price

$49.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[iFax](https://www.capterra.com/p/198884/iFax/)

[4.8 (363)](https://www.capterra.com/p/198884/iFax/reviews/)

Starting price

$9.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198884/iFax/)

[eFax](https://www.capterra.com/p/174254/eFax/)

[4.0 (70)](https://www.capterra.com/p/174254/eFax/reviews/)

Starting price

$18.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

71%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/174254/eFax/)

[View all alternatives](https://www.capterra.com/p/210392/OpenText-RightFax-Fax-Server/alternatives/)

## FAQs about OpenText Fax

Overview

### What company size and specific industries is OpenText Fax built for?

OpenText Fax is designed for organizations in legal, automotive, banking, healthcare, and similar industries that need a fax server solution. It is suited to businesses of any size in sectors where fax communication, traffic monitoring, and trend identification are important.

Features and Usability

### What are the key features of OpenText Fax?

OpenText Fax offers fax management with email to fax, fax to email, and electronic faxes, plus delivery tracking and status tracking. It also includes access controls/permissions, audit trail, archiving & retention, SSL security, secure data storage, and third-party integrations, along with reporting & statistics and electronic signature support.

Getting Started and Support

### What customer support options does OpenText Fax offer?

OpenText Fax provides Email/Help Desk and Phone Support. With no reviewer feedback about support experiences, no reliable claims can be made about response times, helpfulness, or common frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Electronic Faxes

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Create, edit, preview, and send faxes electronically

Email to Fax

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Send and receive emails by electronic fax

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Active Directory Integration

Integrates with Active Directory

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

OpenText Fax 25 features

Define levels of authorization for access to specific files or systems

Integrates with Active Directory

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

A record of all activities within the system, including user access, changes made, etc.

Provides a channel for team members to share AI models, media files, communicate, and work together

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Create, edit, preview, and send faxes electronically

Digitally sign online documents

Send and receive emails by electronic fax

Receive faxes directly in the email account

Move files across different systems or networks

Send/receive faxes through fax over IP connection

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Control system access and/or deliverability for applications and email addresses

Features

5.0 (2)

5.0

Based on 2 reviews

## Pricing

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TM

Tina M.

Medical

Hospital & Health Care

### "RightFax"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 4, 2022

I love it, it is so easy to use

Pros

I love this application - it is so much easier to use than our previous system

Cons

It was a little hard to figure out at forst but now it is super easy and quick

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KC

Kim C.

Nurse

Hospital & Health Care

### "Quick and reliable fax"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 6, 2022

Pros

I like how easy it is to fax a document from my email and how quick and easy I get the confirmation page. This proves to be more reliable than our actual fax machine at work

Cons

I have not noticed any issues so far while using this. Everything always goes seamlessly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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