# Keybase Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Keybase Software - reviews, pricing plans, popular comparisons to other Encryption products and more.

Source: https://www.capterra.com/p/210398/Keybase/pricing

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# 

 Keybase Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Keybase

## What is Keybase?

Keybase is secure messaging and file sharing software that uses end-to-end encryption to ensure messages remain private. The software enables users to send secure messages and create teams to collaborate and share encrypted files and media securely.

## What is Keybase used for?

[File Sharing](https://www.capterra.com/file-sharing-software/)[Encryption](https://www.capterra.com/encryption-software/)

Top alternative

Featured

Overall rating

Based on 21 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Keybase

4.6 (21)

VS.

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

Contact vendor

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (21)

Ease Of Use

4.6 (28,296)

Value For Money

4.3 (16)

Value For Money

4.5 (20,443)

Customer Service

3.8 (14)

Customer Service

4.4 (18,447)

## Keybase alternatives

[4.8 (128)](https://www.capterra.com/p/158210/GoAnywhere-MFT/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[4.8 (28,420)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting price

$7.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/161425/Drive/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,470)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

[4.5 (12,607)](https://www.capterra.com/p/161304/OneDrive/reviews/)

Starting price

$1.99

Per User, Per Month

[Learn More](https://www.capterra.com/p/161304/OneDrive/)

[View all alternatives](https://www.capterra.com/p/210398/Keybase/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Encryption

4.3 (14)

57.14% of 14 reviewers that rated this feature as important or highly important

Convert data into a code for security

Messaging

4.6 (13)

53.85% of 13 reviewers that rated this feature as important or highly important

Communicate using messages within the system

Mobile Access

4.7 (12)

58.33% of 12 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

File Encryption

4.6 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Encrypts data within the file, which can only be decrypted using a password or encryption key

Search/Filter

4.5 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

Cloud Encryption

4.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Encrypt data to and from the cloud and on cloud storage devices

Keybase 6 features

Encrypt data to and from the cloud and on cloud storage devices

Convert data into a code for security

Encrypts data within the file, which can only be decrypted using a password or encryption key

Communicate using messages within the system

Access software remotely via mobile devices

Search and filter data across systems to locate required information by entering keywords or certain criteria

Get Advice

We can help you find the software with the features you need.

Features

4.4 (21)

4.4

Based on 21 reviews

## Pricing

Value for money

4.3 (16)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.3 (16)

4.3

Based on 16 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

3.8 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (14)

3.8

Based on 14 reviews

## User reviews

Overall rating

4.6

Based on 21 reviews

Filter by rating

5(13)

4(7)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AB

Anastasia B.

Head of Operations

Financial Services

### "Simplistic App for Corporate Communication"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

June 27, 2024

This is a nice simple alternative to Slack with extra encryption features and also extra bugs. I like to be able to use it on mobile, but it blacking out can get frustrating. Also, at least in our company, employees retain access to private chats even after leaving the company, which can create security issues in of its own.

Pros

It doesn't require extensive onboarding, so it's easy to set it up for new employees. It's quite easy to browse the chat history and find attachments that were shared. This point might be dubious, but it's sometimes useful to have access to the entire chat history, ever prior to joining them, in order to find relevant information.

Cons

This app can be quite buggy and was even nicknamed "abandonware" at our company at some point. Once I updated the system on my Mac, and Keybase stopped supporting the files that were stored in it for extra security, so we had to store them locally instead. I don't like that it often gets laggy and unresponsive, especially on mobile, where it often goes to black screen when you switch between different apps, and then you have to refresh it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Alfredo d.

CTO - Tech lead

Information Technology and Services

### "A platform like other"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

November 19, 2023

Pros

For some people this platform can be useful for using in that environment, but isn't great for everything and there are better option out there

Cons

Have some limit and sometime there are connection issue that leave the platform unusable

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CC

Carlos C.

Project Manager

Automotive

### "Safety information transfer "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

7/10

August 8, 2023

Pros

A solution for changing information and messages in a encrypted way

Cons

Very limit files size to share in a conversation

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Dylan B.

IT Specialist

Legal Services

### "Fast and Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 1, 2023

Pros

Very Easy to use and user friendly with controls

Cons

Can take a little for it to load files.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KL

Kristen L.

Aide

Education Management

### "Keybase messaging"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

May 3, 2023

Pros

The product was easy to use and had a nice aesthetic look.

Cons

It seems very basic and not as interesting as other messaging apps.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Antonio S.

Tutor

Primary/Secondary Education

### "Ottima per file sharing"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

April 30, 2023

Pros

Ho utilizzato questo programma per file sharing: molto buono

Cons

A volte riscontravo errore nel caricamento, ma forse dipende anche dalla connessione instabile

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GP

Giuseppe P.

Impiegato

Telecommunications

### "Keybase: software indispensabile "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 2, 2023

Pros

La possibilità di utilizzare la chat condivisa con i colleghi e poter condividere gli schermi del pc

Cons

Sarebbe carino implementare gli emoji come nelle chat più social.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Marco B.

Social Media Manager

Sports

### "Recensione di Zoom- gruppo Keybase"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

January 26, 2023

Posso parlare della parte relativa a Zoom, che è quella che utilizzo e conosco meglio. Come detto, è un software abbastanza intuitivo ed è possibile scambiare file, messaggi e informazioni.. In periodo di pandemia è stato molto utile anche per fare piccoli meeting online, senza la necessità di muoverci fisicamente (date anche le difficoltà).

Pros

Parlando della parte Zoom, posso dire che è piuttosto efficiente dal lato video.. Spesso lo utilizzo in alternativa a Teams, per sostenere colloqui online. Si possono anche scambiare messaggi veloci o piccoli file all'interno della chat, oltre a fare riunioni online con più persone.

Cons

Certe volte noto una lentezza nel caricare il software, inconveniente comune anche al suo concorrente Microsoft Teams. Nella versione gratuita si hanno spesso limiti di tempo (sui 40-45 minuti alla volta)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Samuel M.

Data Analyst

Information Technology and Services

### "Keybase Review."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2023

For people who are skeptical about security, especially entrepreneurs, Keybase is a fantastic tool.

Pros

I am always pleased with how simple it is to share files with Keybase. I heartily endorse it.

Cons

The only issue I have with Keybase is that there is no comment moderation; from my experience, updates can take a ridiculously long time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MV

Mithun V.

Manager

Consumer Electronics

### "I highly recommend Zoom Keybase for anyone looking for a secure and reliable video conferencing plat"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 19, 2023

Overall, I am very satisfied with the service and would definitely recommend it to others.

Pros

The platform is easy to use and offers a wide range of features, including screen sharing and recording. The encryption used by Keybase ensures that all communications are private and secure.

Cons

I've been using Zoom Keybase for several months now and have had no issues with it,

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/210398/Keybase/reviews/)

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