# Keybase Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Keybase the right Encryption solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/210398/Sonhos-Meus/reviews

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Keybase

4.6 (21)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Keybase

Ease of use

4.5

Customer Service

3.8

## Pros and Cons in Reviews

Rafael P

Undergraduate Finalist StudentHigher Education, 201 - 500 employeesUsed the software for: 6-12 months.

“I firstly found this app on the Zoom App Marketplace and I got rapidly convinced by its features: the ease of file sharing, the teams I can join and create and even the crypto wallet available on this app!“

July 7, 2021

AB

Anastasia B

Head of OperationsFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years.

“This app can be quite buggy and was even nicknamed "abandonware" at our company at some point. Once I updated the system on my Mac, and Keybase stopped supporting the files that were stored in it for extra security, so we had to store them locally instead.“

June 27, 2024

MV

Mithun V

ManagerConsumer Electronics, 51 - 200 employeesUsed the software for: 1-2 years.

“The platform is easy to use and offers a wide range of features, including screen sharing and recording.“

January 19, 2023

Aditya V

Junior Software EngineerE-Learning, 51 - 200 employeesUsed the software for: Less than 6 months.

“You may find it difficult to find your contacts on Keybase due to the same reasons.“

June 28, 2021

Aditya V

Junior Software EngineerE-Learning, 51 - 200 employeesUsed the software for: Less than 6 months.

“The chat feature is best if you are concerned about the security of your messages especially if you want to manage a team.“

June 28, 2021

Jakub N

Web AnalystMarketing and Advertising, 501 - 1,000 employeesUsed the software for: 1-2 years.

“From the very beginning, the community was worried, and nothing was made to ensure that Keybase will stay with us.“

November 12, 2021

Jakub N

Web AnalystMarketing and Advertising, 501 - 1,000 employeesUsed the software for: 1-2 years.

“It has plenty of cool features for security-aware users and organizations.“

November 12, 2021

## Showing most helpful reviews

Showing 1-21 of 21 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rafael P.  
Undergraduate Finalist Student  
Higher Education  
Used the software for: 6-12 months

### "A good team-based productivity app with end-to-end encryption"

July 7, 2021

4.0

Overall, Keybase is a great piece of software with incredible features (more than a medium user would need) and the app is well integrated with the Zoom Meetings app itself. Up until now I have had a good experience with Keybase and I can easily recommend it to anyone who wants a software focused productivity and team-based.

Pros

What I like the most about Keybase is the end-to-end encryption. It is definitely a critical feature every chat app must respect! I firstly found this app on the Zoom App Marketplace and I got rapidly convinced by its features: the ease of file sharing, the teams I can join and create and even the crypto wallet available on this app! I'm really glad I found this app and I can easily recommend it.

Cons

If I had to point any negative characteristic about Keybase, it would be the layout of the app. I would like to see a different User Interface (UI) more intuitive and user-friendly. Despite of that, I don't have any other commentary on this software, since I never had any bad experience with it, neither did I need to contact its support team.

Review Source

AB

Anastasia B.  
Head of Operations  
Financial Services  
Used the software for: 2+ years

### "Simplistic App for Corporate Communication"

June 27, 2024

4.0

This is a nice simple alternative to Slack with extra encryption features and also extra bugs. I like to be able to use it on mobile, but it blacking out can get frustrating. Also, at least in our company, employees retain access to private chats even after leaving the company, which can create security issues in of its own.

Pros

It doesn't require extensive onboarding, so it's easy to set it up for new employees. It's quite easy to browse the chat history and find attachments that were shared. This point might be dubious, but it's sometimes useful to have access to the entire chat history, ever prior to joining them, in order to find relevant information.

Cons

This app can be quite buggy and was even nicknamed "abandonware" at our company at some point. Once I updated the system on my Mac, and Keybase stopped supporting the files that were stored in it for extra security, so we had to store them locally instead. I don't like that it often gets laggy and unresponsive, especially on mobile, where it often goes to black screen when you switch between different apps, and then you have to refresh it.

Review Source

Alfredo D.  
CTO - Tech lead  
Information Technology and Services  
Used the software for: Less than 6 months

### "A platform like other"

November 19, 2023

3.0

Pros

For some people this platform can be useful for using in that environment, but isn't great for everything and there are better option out there

Cons

Have some limit and sometime there are connection issue that leave the platform unusable

Review Source

VR

Verified Reviewer  
Junior Software Engineer  
E-Learning  
Used the software for: Less than 6 months

### "Messaging, cloud storage, git and a crypto currency wallet in one place with the power of encryption"

June 28, 2021

5.0

Keybase is a good platform for those who are concerned about security, more notably for business people.

Pros

Keybase is an all in one place for team collaboration similar to Slack, cloud storage with up to 250GB of free space, a git version control system and a cryptocurrency wallet (stellar lumens) all with the power of 256-bit encryption technology. This means anything that Keybase holds is nearly impossible to decrypt (even if the servers are hacked). You can also prove your social media identity using Keybase (not account verification). The chat feature is best if you are concerned about the security of your messages especially if you want to manage a team. You can also create sub-teams and channels like in slack. The cloud storage falls under three category, public files - which is publicly visible, private files - which we can use to store files privately and finally team files - visible to a group of people who are members of a team created by us. The storage is not expandable as of now, but the company is planning to introduce purchasable storage soon. Unlike other git repository hosting services, Keybase' git is fully encrypted which makes it more secure. Keybase also comes with an integrated Stellar lumens cryptocurrency wallet through which we can also send other popular cryptocurrencies. They also have a really good documentation. The way they demonstrate their features is really cool. Another cool feature is that we can also host simple website in the public folder. The website could be accessed under yourusername.keybase.pub domain name.

Cons

It could be a really strange application for those who are not aware of cryptography and encryption technologies. Keybase seems a bit intimidating at first. It takes some time to get used to the features and functionalities. You may find it difficult to find your contacts on Keybase due to the same reasons. Also sometimes the application seems to slow down a bit when encrypting big files.

Review Source

Adriel O.  
Chief Statistician  
Research  
Used the software for: 1-2 years

### "Nice Texting Program"

August 14, 2021

5.0

Pros

This software easily replaces other software like Viber or Skype when it comes to text. It has encryption, it has reliable servers, and I can text with ease.

Cons

Emojis look worse than in other texting software.

Review Source

Jakub N.  
Web Analyst  
Marketing and Advertising  
Used the software for: 1-2 years

### "The maginificent piece of software with unknown future"

November 12, 2021

5.0

I love Keybase and I really wish I have no real use case and that I don't know what will happen to it. If Zoom proved they care about the app, I would recommend it without any hesitation.

Pros

Keybase was the first tool I learned that made truly encrypted communication as easy as ABC. It has plenty of cool features for security-aware users and organizations. I have never used Keybase in a team; for me, it felt like Slack but with more security and more openness. It's even more, it includes secure file sharing and seamless integration with the local filesystem, just like major cloud apps.

Cons

The acquisition by Zoom. Now there's no fuss, it seems even as a dead project. Even their blog's last post is about the Zoom+Keybase arrangement, and it was in 2020. From the very beginning, the community was worried, and nothing was made to ensure that Keybase will stay with us. Well, it's still there, with updates, but I can't say how long we can expect its existence.

Review Source

SK

Sowndharya K.  
Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Safe and secure"

January 14, 2023

5.0

We are regular using zoom to conduct meeting so it's very useful to us..looking forward to get new version.

Pros

This software is very useful to most of people to connect and communicate. In everywhere they most trust zoom to share because of security.

Cons

This software has some little cons like regularly asking updates it's took some capacity to update.

Review Source

MV

Mithun V.  
Manager  
Consumer Electronics  
Used the software for: 1-2 years

### "I highly recommend Zoom Keybase for anyone looking for a secure and reliable video conferencing plat"

January 19, 2023

5.0

Overall, I am very satisfied with the service and would definitely recommend it to others.

Pros

The platform is easy to use and offers a wide range of features, including screen sharing and recording. The encryption used by Keybase ensures that all communications are private and secure.

Cons

I've been using Zoom Keybase for several months now and have had no issues with it,

Review Source

VR

Verified Reviewer  
Search  
Research  
Used the software for: 2+ years

### "Evaluation on the use of keybase"

January 15, 2023

4.0

A place to share what matters most

Pros

a very important feature is the timing of keeping the message secret, easy to use product and self explanatory tools, integration with other apps

Cons

I think it could have more integration with more applications, improve the sharing of larger files, there is a little difficulty in terms of business

Review Source

CC

Carlos C.  
Project Manager  
Automotive  
Used the software for: 1-2 years

### "Safety information transfer "

August 8, 2023

4.0

Pros

A solution for changing information and messages in a encrypted way

Cons

Very limit files size to share in a conversation

Review Source

GP

Giuseppe P.  
Impiegato  
Telecommunications  
Used the software for: 2+ years

### "Keybase: software indispensabile "

February 2, 2023

5.0

Pros

La possibilità di utilizzare la chat condivisa con i colleghi e poter condividere gli schermi del pc

Cons

Sarebbe carino implementare gli emoji come nelle chat più social.

Review Source

MB

Marco B.  
Social Media Manager  
Sports  
Used the software for: 2+ years

### "Recensione di Zoom- gruppo Keybase"

January 26, 2023

4.0

Posso parlare della parte relativa a Zoom, che è quella che utilizzo e conosco meglio. Come detto, è un software abbastanza intuitivo ed è possibile scambiare file, messaggi e informazioni.. In periodo di pandemia è stato molto utile anche per fare piccoli meeting online, senza la necessità di muoverci fisicamente (date anche le difficoltà).

Pros

Parlando della parte Zoom, posso dire che è piuttosto efficiente dal lato video.. Spesso lo utilizzo in alternativa a Teams, per sostenere colloqui online. Si possono anche scambiare messaggi veloci o piccoli file all'interno della chat, oltre a fare riunioni online con più persone.

Cons

Certe volte noto una lentezza nel caricare il software, inconveniente comune anche al suo concorrente Microsoft Teams. Nella versione gratuita si hanno spesso limiti di tempo (sui 40-45 minuti alla volta)

Review Source

SU

Sevda U.  
Reviwer  
Pharmaceuticals  
Used the software for: 1-2 years

### "very useful"

January 2, 2023

5.0

my overall experience is positive.

Pros

I liked the fact that it is very useful and effective.

Cons

Lack of comment control, updating may take long time.

Review Source

VR

Verified Reviewer  
Team Leader  
Financial Services  
Used the software for: 1-2 years

### "Encrypt and share anything with Keybase"

August 13, 2021

5.0

Pros

\- easy to use - encrypted folders - timer in messages - keeping in mac status bar

Cons

\- long updating time - dark theme looks bad

Review Source

AV

Anne V.  
Cadre de santé  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Visioconférence "

December 12, 2022

5.0

J’en suis très satisfaite et le recommande vivement

Pros

Faire des réunion à distance qui nous permet de gagner du temps

Cons

Aucun en particulier. Sauf si les autres utilisateurs n’ont pas le logiciel

Review Source

DK

Dharani K.  
Coach  
Sports  
Used the software for: 1-2 years

### "Safe and secure"

December 27, 2022

5.0

Nowadays most of them using zoom to connect, it's useful to people.

Pros

Software which use to connect other people in different locations and satisfy manner. Good and safe.

Cons

Some ideas need to be input in this app. Good quality in Sound and video until now I used. Reduce their size of app.

Review Source

Samuel M.  
Data Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Keybase Review."

January 21, 2023

5.0

For people who are skeptical about security, especially entrepreneurs, Keybase is a fantastic tool.

Pros

I am always pleased with how simple it is to share files with Keybase. I heartily endorse it.

Cons

The only issue I have with Keybase is that there is no comment moderation; from my experience, updates can take a ridiculously long time.

Review Source

BG

Bishoy G.  
Owner  
Retail  
Used the software for: 2+ years

### "Zoom is a good piece of software "

December 1, 2022

5.0

Pros

I like that it has file and cloud encryption.

Cons

There is nothing to hate about this software.

Review Source

AS

Antonio S.  
Tutor  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Ottima per file sharing"

April 30, 2023

4.0

Pros

Ho utilizzato questo programma per file sharing: molto buono

Cons

A volte riscontravo errore nel caricamento, ma forse dipende anche dalla connessione instabile

Review Source

KL

Kristen L.  
Aide  
Education Management  
Used the software for: I used a free trial

### "Keybase messaging"

May 3, 2023

4.0

Pros

The product was easy to use and had a nice aesthetic look.

Cons

It seems very basic and not as interesting as other messaging apps.

Review Source

DB

Dylan B.  
IT Specialist  
Legal Services  
Used the software for: I used a free trial

### "Fast and Easy"

June 1, 2023

5.0

Pros

Very Easy to use and user friendly with controls

Cons

Can take a little for it to load files.

Review Source

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