--- title: "Dispense Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Dispense Software - reviews, pricing plans, popular comparisons to other eCommerce products and more." source_url: "https://www.capterra.com/p/210503/Dispense/" page_type: "product" language: "en" --- # Dispense Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Dispense ## What is Dispense? Software that empowers dispensaries | Manage, sell, and scale your cannabis dispensary with eCommerce and management software built around you. From privately-owned local stores to multi-state operators, Dispense works for any type of cannabis retailer. Features: • eCommerce • Dispensary Management • Pickup & Delivery • CRM • SEO Menu • Customer Chat • Analytics • Mobile App • Integrations Solutions: • Owners • Marketing • Operations Book a free demo: dispenseapp.com ## What is Dispense used for? [eCommerce](https://www.capterra.com/ecommerce-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $500 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Dispense?[Manage this product listing](https://www.g2.com/products/dispense/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Dispense 4.2 (17) VS. [4.6 (310)](https://www.capterra.com/p/176854/Flipsnack/reviews/) Starting Price $500 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (17) Ease Of Use 4.5 (310) Value For Money 4.0 (7) Value For Money 4.2 (263) Customer Service 4.4 (16) Customer Service 4.5 (219) ## Dispense alternatives [4.7 (196)](https://www.capterra.com/p/143513/LearnWorlds/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) [4.3 (2,953)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/31898/Constant-Contact/) [PayPal](https://www.capterra.com/p/207944/PayPal/) [4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/) Starting price $0.29 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207944/PayPal/) ## FAQs about Dispense Overview ### Which roles and teams benefit most from Dispense? Dispense is most used by retail and operations managers, frontline supervisors, and customer-facing associates who need to streamline daily store workflows. Sales and marketing leaders use it to support promotions and customer engagement, while IT support roles benefit from smoother system administration, issue resolution, and reliable day-to-day platform performance. Answer based on 17 reviews Overview ### What company size and industries is Dispense built for? Dispense is built for cannabis retailers, especially small businesses at 53% of reviewers and retail companies at 53%. It also serves midsize businesses at 41%, with additional adoption in alternative medicine at 29% and consumer services at 6%, primarily for eCommerce across privately owned stores and multi-state operators. Answer based on 17 reviews Features and Usability ### What are the key features of Dispense? Dispense offers CRM, order management, shopping cart, and website management for handling customer records and online sales. It also includes multi-store support, mobile access, and data security features for managing multiple locations and protecting business information. Integrations ### Which third-party tools and platforms does Dispense integrate with? Dispense integrates with Dutchie and connects to related dispensary workflow systems. The available catalog and reviewer data here identify Dutchie as the named third-party integration, supporting website editing and backend workflow needs within the platform’s cannabis retail operations. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Dispense offer? Dispense provides live online training sessions for teams getting started with the product. Live online sessions support guided instruction and allow users to ask questions while learning the system's setup and core features. Getting Started and Support ### What customer support options does Dispense offer? Dispense provides email/help desk and chat support. No reviewer feedback about support quality, response speed, or helpfulness is available in the catalog data, so the support experience cannot be assessed from user comments. ## Features AI summary Based on 8,724 eCommerce reviews Capterra data shows that buyers of eCommerce software rank the following features as their top priorities: - **Website Management** (**47%** of reviewers rated this feature as critical) - **Data Security** (**56%**) - **Order Management** (**48%**) Dispense supports all three features that reviewers rate most highly: **Website Management**, **Data Security**, and **Order Management**. Together, these capabilities help businesses maintain their online storefront, protect customer and transaction data, and handle purchases efficiently from checkout through fulfillment, allowing teams to run day-to-day eCommerce operations with more control and consistency. Website Management 3.9 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Built-in website builder or integration with third-party site Data Security 4.0 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Order Management 4.4 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Mobile Access 3.4 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Shopping Cart 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Checkout of online store CRM 3.7 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Dispense 7 features ### All Features - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Data Security: Protect sensitive data for digital privacy - Mobile Access: Access software remotely via mobile devices - Multi-Store: Manage multiple teams and operations from a central location - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Shopping Cart: Checkout of online store - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 3.8 (17) 3.8 Based on 17 reviews ## Pricing Value for money 4.0 (7) Basic $500.00 Per Feature,Per Month Value for money 4.0 (7) 4.0 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (16) 4.4 Based on 16 reviews ## User reviews Overall rating 4.2 Based on 17 reviews Filter by rating 5(6) 4(9) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent JW Julia W. General Manager Retail ### "Great Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 3, 2022 Good Pros How quickly we are supported by \[SENSITIVE CONTENT\]. He calls back right away. Cons Glitchy at times pulling batch information over. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LD Lucy D. Communications Alternative Medicine ### "Love the platform!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2022 10/10 Pros User friendly and makes shopping easy for client! Cons Confirmation email once order has been placed for receipt reasons Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS Lauren S. Supervisor Retail ### "Not made for medical cannabis dispensary" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 June 2, 2022 I'm glad we switched and I've been very satisfied with the speed at which our issues get resolved. Pros I find Dispense easy to use and navigating the menu is easy and glitch free so far. The messaging feature is awesome to communicate with patients about their orders. The categories are easy to navigate and the filters work well. Cons Dispense is geared toward recreational cannabis sales. As a medical only dispensary we find some of the features to be a hassle. At first, Dispense would alter patient profiles if the patient made an input error (for example, filling in their expiration date wrong would change the date in their profile automatically). This has been fixed, which we highly appreciated. Patients do not like that they can't make a profile and sign in each time they make an order. They now have to input all of their info (name, patient number, birthday, expiration date) each and every time and the info is not easily accessible for some people and they are frustrated by it. This has created an increase in people calling the store to make orders over the phone and that is quite difficult to manage at our specific store (we are very small, not as much staff). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RW Rebecca W. Floor Supervisor Alternative Medicine ### "Review from a Floor Supervisor in a Cannabis retail store" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 June 1, 2022 Pros I think the layout is simple and pretty intuitive. It is not hard to learn how to use it. I used to like the ability to edit all the information for the website on the backend of Dispense. It has now changed to Leaf Logix and I don't love that I have to toggle back and forth to set up a new product and see if it showed up. Cons Had some bugs that would pop up but it usually was fixed soon after. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WP william P. Associate Alternative Medicine ### "Easy to use and navigate " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 1, 2022 Pros See title, it’s easy to use and navigate Cons Can’t think of any . The whole system has been easy to use and understand Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Abbey S. Delivery Associate Consumer Services ### "Dispense Review " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 June 1, 2022 It has been fairly neutral, its very easy to navigate for my age range but also doesn't have the full range of motion that I think dispense should. Pros Some of the best things about Dispense, is the easy to use platform and its sleek and easy design. Cons Many of the features are very standard and don't offer a lot of options for businesses trying to have a variety of filters and options. The dispense call center team often helpful in various scenarios for our location. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Sean B. General Manager Retail ### "Dispense for Retail" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 27, 2022 Pros I like how easy it is to set up pick up orders and editing the menu Cons I think as it grows the system will become smoother Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Ben M. General Manager Alternative Medicine ### "New user" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 24, 2022 The Dispense experience has been great so far. Easy to use and navigate. Pros We just had a seamless transition with Dispense from another company's software. Support was quick to respond and very helpful. Cons I would like to see price tier options in the future. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TR Toni R. Asst. Manager Retail ### "Dispense for Retail " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 24, 2022 Pros The back end of the system is easy to navigate quickly. The website is clear. Orders are easy to read once printed. Easy to communicate with customers. Cons I wish we could change the titles of the icons, but i believe that was recently updated. Switched from [I Heart Jane](https://www.capterra.com/p/213331/Jane/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TP Todd P. Supervisor Retail ### "Todd at Ascend" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 May 24, 2022 Pros Ease of use. I’m it’s very comfortable to use Cons Not knowing what time to daily reset is sometimes the system is down temporarily Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/210503/Dispense/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.