# Page 2 | MyPass Software 2026: Features, Integrations, Pros & Cons | Capterra

> Page 2 - Capterra's in-depth exploration of MyPass Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of MyPass Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/210507/MyPass

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Page 2 - MyPass Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

MyPass

## User reviews

CB

Cheyne B.

Project Manager

Oil & Energy

### "Long time user as an Operator"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

June 6, 2025

Generally mixed but good - recently MyPass has had a strong focus on improving their product, so while it is still immature, they are very receptive to client feedback and prompt to prioritise building new features by request.

Pros

MyPass delivers what's written on the tin - certificate and licence verification that integrates to internal LMS systems.

Cons

Platform can be immature, with sub-par user experience requiring significant hand holding for new end users, lacking reporting capability or missing simple functionality.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ME

Michael E.

Accountant

Professional Training & Coaching

### "Bad Customer Support"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

May 30, 2023

Bad Experience with the customer support

Pros

Product was quite easy to use, and portal was user friendly

Cons

Customer Support was almost none existence as we only can contact via email but it keeps dragging on whilst the problem itself should be 5 minute job as it was only to increase subscription.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FM

Fran M.

Mobiilisation Coordinator

Oil & Energy

### "MyPass - Woodside"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 19, 2020

Good, but there are several issues that we needed to implement for our own use

Pros

The ease of use. It is more time efficient and the way that we've had it set up for our own use, it now offers visibility.

Cons

It isn't user friendly for our external stakeholders

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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