--- title: "Big Purple Dot Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Big Purple Dot Software - reviews, pricing plans, popular comparisons to other Real Estate Agency products and more." source_url: "https://www.capterra.com/p/210519/Big-Purple-Dot/" page_type: "product" language: "en" --- # Big Purple Dot Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Big Purple Dot ## What is Big Purple Dot? Real estate CRM platform that helps realtors capture, engage, follow-up and close leads generated through email and SMS marketing. ## What is Big Purple Dot used for? [Real Estate CRM](https://www.capterra.com/real-estate-crm-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Real Estate Agency](https://www.capterra.com/real-estate-agency-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Big Purple Dot?[Manage this product listing](https://www.g2.com/products/big-purple-dot/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Big Purple Dot 3.3 (4) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price Contact vendor Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 2.8 (4) Ease Of Use 4.5 (6,068) Value For Money 3.3 (4) Value For Money 4.3 (4,685) Customer Service 3.0 (4) Customer Service 4.4 (4,478) ## Big Purple Dot alternatives [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (226)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) [4.5 (3,062)](https://www.capterra.com/p/132666/Pipedrive/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132666/Pipedrive/) [BoldTrail](https://www.capterra.com/p/176447/BoldTrail/) [4.4 (564)](https://www.capterra.com/p/176447/BoldTrail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176447/BoldTrail/) ## FAQs about Big Purple Dot Overview ### What company size and specific industries is Big Purple Dot built for? Big Purple Dot is designed for lenders and realtors in the real estate industry, including small to mid-sized teams that need a CRM for managing leads, working with partners, and handling SMS and email marketing. It suits businesses focused on sales coordination and client communication. Features and Usability ### What are the key features of Big Purple Dot? Big Purple Dot offers CRM, contact database, and contact management for organizing leads and customer records. It also includes lead capture, lead generation, lead distribution, and lead management, plus marketing automation tools such as email marketing, email templates, autoresponders, and campaign management. Additional features include task management, calendar management, and third-party integrations. Integrations ### Which third-party tools and platforms does Big Purple Dot integrate with? Big Purple Dot integrates with Zapier and dotloop. Zapier connects Big Purple Dot to a wide range of other apps, while dotloop supports transaction and document workflows. Together, these integrations give the platform two third-party connection options for extending daily operations. Getting Started and Support ### What customer support options does Big Purple Dot offer? Big Purple Dot provides email/help desk and phone support. Support experiences are not described in reviewer feedback here, so no user sentiment about response speed, helpfulness, or common issues can be confirmed from the available information. ## Features AI summary Based on 1,459 Real Estate Agency reviews Not all Real Estate CRM products cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Contact Database** (**60%** of reviewers rated this feature as critical) - **Client Management** (**54%**) - **Customer Database** (**49%**) Big Purple Dot supports **Contact Database**, but it does not include **Client Management** or **Customer Database**. Instead, it offers **Contact Management** (**54%**), **Lead Management** (**54%**), and **Lead Capture** (**52%**). These features can still help real estate teams organize prospect details, track leads through the sales process, and collect new inquiries efficiently, helping businesses stay on top of follow-ups and manage relationship-driven sales work more effectively. Contact Management 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Management 3.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Activity Dashboard 3.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Calendar Management 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Campaign Management 2.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Email Marketing 2.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Big Purple Dot 20 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Document Management: Store, manage, and track all electronic documents in a centralized location - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 3.8 (4) 3.8 Based on 4 reviews ## Pricing Value for money 3.3 (4) ### Starting price Free trial available Value for money 3.3 (4) 3.3 Based on 4 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ dotloop](https://www.capterra.com/p/136372/dotloop/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (4) 3.0 Based on 4 reviews ## User reviews Overall rating 3.3 Based on 4 reviews Filter by rating 5(2) 4(0) 3(0) 2(1) 1(1) Mentioned topic Sorted by most recent NJ Nick J. Loan Officer Financial Services ### "Great CRM for Loan officers" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 July 11, 2022 BPD helps keep client and realtor information on a single site and keeps our team coordinated on loan milestones. Pros It allows you to create different labels for your clients and partners which is essential because there are many different scenarios in the loan process. BPD really simplifies the process for us since we can have all this information on one site. Cons Lots of features that I have never used it might be helpful to have demos to give you a better idea of how to use what it offers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA MD Abu K. Administration Officer Education Management ### "A great CRM solution to boost the investment process" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 23, 2022 Overall, we have not used all the aspects of this software. But we have found this tool helpful. Pros A fast processing system with a great user interface. It helps a lot to automatic the customer support by sending customized emails. It has a great third-party integration system. It is saving our time & making our workspace effective & efficient. Cons It has a complex implementation process. They need to build a better user manual with good customer support. Switched from [Zapier](https://www.capterra.com/p/130182/Zapier/) [ClickUp](https://www.capterra.com/p/158833/ClickUp/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH Derek H. Producing Branch Manager Banking ### "Do not even think about using this company" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 21, 2022 zero help zero value and they dont care Pros nothing the interface is dated, the contact importing is not helpful and customer service is very lacking. Cons the contact importing is not helpful and customer service is very lacking. No response for 15 days from sign up then when requesting a refund they try to string you along. Switched from [Total Expert](https://www.capterra.com/p/146103/Total-Expert/) going back this is very bad product with crappy support and the knowledge base of the staff is below par. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Darryl B. Realtor Real Estate ### "Bad Business" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 1/10 November 4, 2020 I have been a Big Purple Dot customer for a few years. It is, in my opinion, a basic CRM where I am able to put my notes and scheduled my follow up calls. I was on a "Free" trial that ran its course for about a year - I kept on receiving service reminders and I simply responded that I was all set with the free platform. They looked further into my file and saw that I was not paying for their service and demanded that I sign up that day or my files will be emailed to me. With having my whole business in their platform, I reluctantly signed up. I got accustomed to Big Purple Dot but eventually, I outgrew it with my business and what kind of functionality that I wanted for my business. I would pay for the year upfront to receive monthly discounts and now that I have moved over to another more elaborate CRM system (KVCore) they are refusing a refund for the months that have not been used! I will not apologize that my business has outgrown their system but I shouldn't be penalized that to say that I had receive notice during my orientation when ultimately there wasn't one! Pros I received text messages to contact clientele with full notes Cons It was not simplistic to send out blast text messages Could not find someone with just their phone number Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.