# IDX Broker Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about IDX Broker Software - reviews, pricing plans, popular comparisons to other Real Estate Agency products and more.

Source: https://www.capterra.com/p/210528/IDX-Broker

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# 

 IDX Broker Software Review 2026: Features, Integrations, Pros & Cons

Last updated on February 1, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

IDX Broker

## What is IDX Broker?

IDX, LLC is nationally known as a leading provider of real estate search applications. IDX provides integrated IDX software, customizable listing search utilities & lead management tools for real estate based websites. IDX also provides an integrated WordPress widget for use in WordPress based blogs & websites. The entire suite of real estate software available from IDX is easy to manage & maintain & helps real estate professionals display real estate data regardless of their technical ability.

## What is IDX Broker used for?

[Real Estate Agency](https://www.capterra.com/real-estate-agency-software/)

Top alternative

Featured

Overall rating

Based on 13 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$55

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for IDX Broker?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://elmstreettechnology.com/&name=IDX Broker)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### IDX Broker

3.2 (13)

VS.

[4.4 (18,781)](https://www.capterra.com/p/61368/Salesforce/reviews/)

Starting Price

$55

Per User, Per Month

Starting Price

$25

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.3 (13)

Ease Of Use

4.0 (18,116)

Value For Money

3.4 (13)

Value For Money

4.0 (12,803)

Customer Service

2.9 (12)

Customer Service

4.1 (14,034)

## IDX Broker alternatives

[4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (2,984)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (674)](https://www.capterra.com/p/136372/dotloop/reviews/)

Starting price

$31.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Gestim](https://www.capterra.com/p/10017947/Gestim/)

[4.7 (118)](https://www.capterra.com/p/10017947/Gestim/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10017947/Gestim/)

[View all alternatives](https://www.capterra.com/p/210528/IDX-Broker/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Lead Capture

4.3 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Automatically identify and save contact information of potential customers

Alerts/Notifications

3.9 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Data Import/Export

3.1 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Listing Management

2.1 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites)

Contact Management

2.8 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Website Management

3.5 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Built-in website builder or integration with third-party site

IDX Broker 23 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Create and manage agent profiles and activities, such as on-boarding, license details, sales, documents, etc.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Match clients or tenants with suitable properties based on their specific requirements, preferences and budget

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Import and export data to and from software applications

For businesses/agents that manage selling, renting, or management of homes, land, and buildings for the owners.

Track interaction history by documenting conversations for contacts

Automatically identify and save contact information of potential customers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites)

Add, view, and edit details of all properties managed by an agency that are available for sale or rent

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

3.8 (13)

3.8

Based on 13 reviews

## Pricing

Value for money

3.4 (13)

Basic

$55.00

Per User,Per Month

Value for money

3.4 (13)

3.4

Based on 13 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

2.9 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.9 (12)

2.9

Based on 12 reviews

## User reviews

Overall rating

3.2

Based on 13 reviews

Filter by rating

5(6)

4(1)

3(0)

2(2)

1(4)

Mentioned topic

Sorted by most recent

Suzanne D.

Team Leader

Real Estate

### "Worst system for IDX and bringing in leads. "

2.0

Overall Rating

2.0

2.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 22, 2026

I have been using this system for about 1 year. I am a 30 year top producer and this is by far the worst system I have ever used. I actually kept LOFTY and connection to the MLS as a back up.

Pros

It provides listings to my clients. Instead of sending clients to Zillow, you send them to my web siter to search homes — keeping the relationship, the data, and the brand in my hands.

Cons

Powerful IDX, but clunky, technical, and frustrating; without strong customization needs, it needs dev help now.

Switched from

[Lofty](https://www.capterra.com/p/157457/Lofty/)

I also switched web providers and marketing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DZ

Dimitri Z.

Agent

Real Estate

### "IDX Broker is a very BAD company!!"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 26, 2025

This is a horrible company! Just don't sign up with them, please! Their IDX plugin sucks, it stops working all the time, the customer support is nonexistent, and they take your money and don't refund it even if you cancel on time. There are much better options on the market!!

Pros

Cheap price and the promise of great customer support.

Cons

IDX plugin stops working all the time and no customer support.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Mike C.

Broker Owner

Real Estate

### "constantly Making Unauthorized and Unnecessary Changes to Custom Search Settings"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 9, 2024

Very poor lately. No response from support on critical issues. They know it is time-consuming and expensive to switch providers for an established website and don't even respond to complaints.

Pros

They were a good IDX solution before being purchased by Elm Street

Cons

They keep changing my custom settings for searches without my knowledge or authorization, forcing me to spend valuable time repairing the damage.

Reasons for choosing IDX Broker

It was highly rated at the time several years ago

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AL

Alex L.

Owner

Real Estate

### "Non existent support"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 28, 2024

I wish I could comment more on the quality of the product, but I couldn’t get it setup and it’s impossible to reach anyone despite the setup fee and monthly charge. I’ll be filing a chargeback. I just wanted to warn others to view recent reviews before handing over your credit card information, as they’re billing is the ONLY thing that does work.

Pros

They charged my card quickly and sent me a confirmation of the charge.

Cons

After paying, I could never get a hold of someone again. According to their own literature, they are supposed to setup your initial wrappers to make the IDX feed match the appearance of your website. However, I sent numerous emails over 3 weeks with absolutely no response. I began doing some research, and apparently hundreds of other users have the same issue after the company was sold last year.

Switched from

[iHomefinder](https://www.capterra.com/p/205125/iHomefinder/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GS

Gabe S.

Sales

Real Estate

### "No customer support"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 3, 2023

Horrible service. IDX Broker used to be a great product. I now caution anyone considering it to try something else.

Pros

It's a great platform when it works. Unfortunately, the past few moths I've been having issues with little help from the almost non-existent customer service.

Cons

Their customer service is very difficult (sometimes impossible) to reach. Even after reaching them, I can only speak with Tier 1 support and they are clueless. The developers will occasionally email me that they are aware of the issue and are working on it. This has been on-going for over 4 months now.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AR

Adrian R.

Director

Marketing and Advertising

### "IDX Nightmare"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

June 25, 2023

A complete nightmare. It has become a necessary evil for my clients. It's a service that is not made to help its final client (Brokers, real estate agents / marketing agencies that work with these people), but for web developers who want to earn commissions by working with IDX Broker.Let me explain: it seems that their only way of surviving in the market is through an affiliate network with web developers: "if you build your clients website with IDX Broker we pay you a monthly commission".The result? After your site is ready IDX Broker ignores you. Their customer service is non existent (send an email and hope for the best). The only way to resolve any minor detail should be through the person you initially hired for the web development of the page.Do you want to add an IDX Broker feature on your website (...that you are paying monthly for)? You can't. The only person with those permissions is the developer allied to IDX Broker, even though you are the Broker paying for it. So you will have to pay the developer again for any little detail, adjustment or question you have about it.All this makes it clear to me that IDX Broker doesn't care about its clients, only its affiliates.

Pros

IDX Broker acts as provider that let you insert IDX listings on your Wordpress site.

Cons

Where to begin? IDX Broker feels like a ghost company. From my experience it seems like somebody created the product, designed the website, created the memberships and and hasn't paid the least bit of attention to his business since then.- Outdated website- Very difficult to use to an average Wordpress user- You can't customize fonts or colors to match your brand, so any website using IDX Broker will look the same- Their integration with Zapier suddenly stopped working. When I talked to someone at Zapier they explained that it is an IDX Broker issue, probably because IDX Broker haven't worked on updating their part.- Terrible customer service (It's been more than a week and after 5 emails I haven't been able to get a "Hello" from anybody)- All of this on a premium monthly feeIDX Broker does not show any signs of growth, updates or future plans. What someone built ten years ago is what it is.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BS

Brady S.

Director of Operations

Real Estate

### "Website Game Changer"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

March 10, 2023

The implementation is allowing us to keep our clients on our site where we can track their habits, seeing if they're changing their search criteria. It also allows new clients to create accounts where we can control the amount of people calling them, unlike other "leads" from non-self generated locations.

Pros

I like how simple it is to get going with IDX Broker. We had a great website without IDX search and adding it was simple and has made a big impact to the look, feel, and function of our website.

Cons

I struggle with some of the features, they aren't self explanatory and I haven't taken the time to research it out. It seems there is documentation and tutorials out there, but I haven't searched it out.

Reasons for choosing IDX Broker

Ballen Brands uses IDX Broker and I appreciate their YouTube content directed at real estate agents.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BT

Bo T.

Realtor Associate

Real Estate

### "Excellent features, uptime and support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 10, 2023

I've been using IDX Broker since 2012 to provide my website with data from two Multiple Listing Services. To those who question whether serving IDX pages on a subdomain is bad for your site I would say this: First, if the IDX pages are styled correctly, the user experience and user interface are indistinguishable from those on any other page. Second, the impact on SEO is non-existent. A good number of my IDX pages were in the top ten of Google's search engine results pages, and having thousands of indexed pages thanks to the IDX Broker (hidden) subdomain certainly didn't hurt. I would add this note to real estate agents: If you enjoy working with CSS, you'll love the possibilities IDX Broker offers. If you don't, line yourself up with an IDX Broker-recommended developer and let them do the heavy lifting.

Pros

Offering MLS information to visitors is at the very heart of my website. IDX Broker fills this need seamlessly, from the quality of their IDX feed and customer support to providing an ability to customize and match the look and feel of IDX pages flawlessly with the rest of my site.

Cons

IDX Broker's product and service are excellent. My one plea to them is this: if you allow us users to modify the display of IDX data in a manner that best serves our site visitors, please inform us when you or your MLS customers change field names or other code, as this impacts us immediately without our knowledge.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CB

Cody B.

Principal Broker

Real Estate

### "IDX works for me"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

March 6, 2023

Pros

Having all MLS data to my website is crucial. Without it I might as well not have a real estate website.

Cons

My only complaint is it there is a good bit of paperwork to review and sign.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DS

Dean S.

Realtor

Real Estate

### "CRES Review by Dean Short"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 27, 2023

Good so far.

Pros

Works well for us so far. We are generally pleased.

Cons

Recently had some issues that took longer to resolve. Did not appreciate the IDX people changing our advanced search page. Had to get our web support vendor to fix what they did.

Reasons for choosing IDX Broker

Recommended by our website vendor - InboundREM.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/210528/IDX-Broker/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)