# SMS-Magic Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SMS-Magic Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more. Source: https://www.capterra.com/p/210549/SMS-Magic-Interact --- # SMS-Magic Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SMS-Magic ## What is SMS-Magic? SMS-Magic is an advanced CRM messaging solution optimized for Salesforce, Zoho, and other CRM platforms. Seamlessly converse via SMS, WhatsApp, and Facebook Messenger. Key features include automated & interactive messaging, marketing tools like blasts & drip campaigns, global coverage, and analytics. Install effortlessly and configure to match your needs. Plus, with SMS-Magic Direct, communicate without CRM. Dedicated to corporate responsibility, focusing on community, sustainability, and women ## What is SMS-Magic used for? [SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $37 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SMS-Magic?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sms-magic.com&name=SMS-Magic) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SMS-Magic 3.8 (4) VS. [4.9 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/) Starting Price $37 Per User, Per Month Starting Price $21 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (4) Ease Of Use 4.5 (647) Value For Money 4.0 (4) Value For Money 4.7 (614) Customer Service 3.3 (3) Customer Service 4.8 (586) ## SMS-Magic alternatives [4.8 (268)](https://www.capterra.com/p/155430/SlickText-com/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (681)](https://www.capterra.com/p/158103/Clearstream/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (273)](https://www.capterra.com/p/145848/Ez-Texting/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (504)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about SMS-Magic Overview ### What company size and specific industries is SMS-Magic built for? SMS-Magic is designed for contact centers, educational institutions, and businesses in financial services, staffing, healthcare, wellness, and product sales. It fits organizations that need customer communication tools, especially those managing frequent messaging across service, sales, and support operations. Features and Usability ### What are the key features of SMS-Magic? SMS-Magic offers SMS Messaging and MMS, plus Mass Texting, Automated Responses, and Autoresponders for message handling. Core marketing features include Drip Campaigns, Campaign Management, and Campaign Scheduling. It also includes Consent Management, Contact Management, Template Management, Reporting & Analytics, an Activity Dashboard, API access, and Third-Party Integrations. Integrations ### Which third-party tools and platforms does SMS-Magic integrate with? SMS-Magic integrates with Salesforce Sales Cloud and Salesforce Marketing Cloud Account Engagement. These Salesforce integrations let teams send and manage messages from within CRM and marketing workflows, keeping contact communication and campaign activity tied to the same platform. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does SMS-Magic offer? SMS-Magic provides in-person training and documentation. In-person sessions support guided instruction with a trainer, while documentation offers written reference material for self-paced review of setup steps, features, and common tasks. Getting Started and Support ### What customer support options does SMS-Magic offer? SMS-Magic offers email/help desk, FAQ/forum, knowledge base, and phone support. With no reviewer feedback on support topics available here, the support experience cannot be characterized beyond the listed channels. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Campaign Scheduling 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Set campaign schedules by selecting start, pause, and end dates Communication Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Mass Texting 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Send messages to multiple subscribers at the same time Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data SMS Messaging 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Send messages via SMS SMS-Magic 11 features Application programming interface that allows for integration with other systems/databases Automatic reply functionality for incoming messages Set campaign schedules by selecting start, pause, and end dates Manage and track all internal and external communication conducted via calls, email, text, or chat Manage user consent requests and documents Manage, organize, and store contact information Send automated marketing emails based on user actions over a predetermined period Send messages to multiple subscribers at the same time View and track pertinent metrics to find patterns and gain insights from data Send messages via SMS Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 3.8 (4) 3.8 Based on 4 reviews ## Pricing Value for money 4.0 (4) Free Trial Basic $37.00 Per User,Per Month Value for money 4.0 (4) 4.0 Based on 4 reviews ## Integrations [ Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.3 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.3 (3) 3.3 Based on 3 reviews ## User reviews Overall rating 3.8 Based on 4 reviews Filter by rating 5(2) 4(1) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent ZW Zeckie W. Customer Care Rep Electrical/Electronic Manufacturing ### "My Experience With SMS-Magic" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 9, 2024 Pros With SMS-Magic, marketing us easy thanks to ease of sending SMS in bulk. The software also allows scheduling easy Cons My experience with SMS-Magic has been positive - no issues. Switched from [SMS Valet](https://www.capterra.com/p/189003/SMS-Valet/) [Voyage](https://www.capterra.com/p/188416/Voyage-Mobile/) [SMS API](https://www.capterra.com/p/147248/SMS-Notify/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KK Kelly K. Director of Growth Construction ### "Do not use this product." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 18, 2023 Terrible. I rarely write reviews but their negligence and ignorance to the problem lead me to doing so. Pros We were attracted by the price. I have now found many other better alternatives. Cons They did not know how to properly set up the SMS which delayed our ability to use SMS. It has been over two months and we still haven't been able to send a single text to users and they are denying any sort of refund. Reasons for choosing SMS-Magic Price, I regret this. I would never recommend this to anyone. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TH Timothy H. Salesforce Administrator Higher Education ### "Very capable product" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 18, 2023 We have used SMS Magic since about 2017 and they have enabled us to send 1-1 and 1-many messages, via Campaigns, to all of our audiences. Very simple to use messaging capability within Salesforce itself, too. Pros SMS Magic integrates seamlessly in Salesforce. SMS Magic does all the initial set up to create the Process Builders to Task the right people and have the conversations show up in the right page layouts. Cons You have to really watch their billing. It rarely matches what you are quoted but they will fix it when you point it out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Financial Administrator Manager Consumer Services ### "Super simple to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 21, 2022 Pros It helps us to communicate faster and easier with our merchants. Cons We had a small hiccup with integration but once that was fixed, we haven’t had a problem yet. Reasons for choosing SMS-Magic It’s so simple to use and the price was right. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.