# SMS-Magic Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SMS-Magic Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more.

Source: https://www.capterra.com/p/210549/SMS-Magic-Interact/alternatives

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# 

 SMS-Magic Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SMS-Magic

## What is SMS-Magic?

SMS-Magic is an advanced CRM messaging solution optimized for Salesforce, Zoho, and other CRM platforms. Seamlessly converse via SMS, WhatsApp, and Facebook Messenger. Key features include automated & interactive messaging, marketing tools like blasts & drip campaigns, global coverage, and analytics. Install effortlessly and configure to match your needs. Plus, with SMS-Magic Direct, communicate without CRM. Dedicated to corporate responsibility, focusing on community, sustainability, and women

## What is SMS-Magic used for?

[SMS Marketing](https://www.capterra.com/sms-marketing-software/)

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$37

Per User, Per Month

Free trial  
available

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for SMS-Magic?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.sms-magic.com&name=SMS-Magic)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SMS-Magic

3.8 (4)

VS.

[4.9 (647)](https://www.capterra.com/p/10015149/Project-Broadcast/reviews/)

Starting Price

$37

Per User, Per Month

Starting Price

$21

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (4)

Ease Of Use

4.5 (647)

Value For Money

4.0 (4)

Value For Money

4.7 (614)

Customer Service

3.3 (3)

Customer Service

4.8 (586)

## SMS-Magic alternatives

[4.8 (268)](https://www.capterra.com/p/155430/SlickText-com/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (655)](https://www.capterra.com/p/158103/Clearstream/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.4 (501)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.4 (245)](https://www.capterra.com/p/145848/Ez-Texting/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Campaign Scheduling

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Set campaign schedules by selecting start, pause, and end dates

Communication Management

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Mass Texting

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Send messages to multiple subscribers at the same time

Reporting/Analytics

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

SMS Messaging

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Send messages via SMS

SMS-Magic 11 features

Application programming interface that allows for integration with other systems/databases

Automatic reply functionality for incoming messages

Set campaign schedules by selecting start, pause, and end dates

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage user consent requests and documents

Manage, organize, and store contact information

Send automated marketing emails based on user actions over a predetermined period

Send messages to multiple subscribers at the same time

View and track pertinent metrics to find patterns and gain insights from data

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

3.8 (4)

3.8

Based on 4 reviews

## Pricing

Value for money

4.0 (4)

Free Trial

Basic

$37.00

Per User,Per Month

Value for money

4.0 (4)

4.0

Based on 4 reviews

## Integrations

[

Salesforce Marketing Cloud Account Engagement](https://www.capterra.com/p/134593/Pardot/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.3 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.3 (3)

3.3

Based on 3 reviews

## User reviews

Overall rating

3.8

Based on 4 reviews

Filter by rating

5(2)

4(1)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

ZW

Zeckie W.

Customer Care Rep

Electrical/Electronic Manufacturing

### "My Experience With SMS-Magic"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 9, 2024

Pros

With SMS-Magic, marketing us easy thanks to ease of sending SMS in bulk. The software also allows scheduling easy

Cons

My experience with SMS-Magic has been positive - no issues.

Switched from

[SMS Valet](https://www.capterra.com/p/189003/SMS-Valet/)

[Voyage](https://www.capterra.com/p/188416/Voyage-Mobile/)

[SMS API](https://www.capterra.com/p/147248/SMS-Notify/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KK

Kelly K.

Director of Growth

Construction

### "Do not use this product."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 18, 2023

Terrible. I rarely write reviews but their negligence and ignorance to the problem lead me to doing so.

Pros

We were attracted by the price. I have now found many other better alternatives.

Cons

They did not know how to properly set up the SMS which delayed our ability to use SMS. It has been over two months and we still haven't been able to send a single text to users and they are denying any sort of refund.

Reasons for choosing SMS-Magic

Price, I regret this. I would never recommend this to anyone.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TH

Timothy H.

Salesforce Administrator

Higher Education

### "Very capable product"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 18, 2023

We have used SMS Magic since about 2017 and they have enabled us to send 1-1 and 1-many messages, via Campaigns, to all of our audiences. Very simple to use messaging capability within Salesforce itself, too.

Pros

SMS Magic integrates seamlessly in Salesforce. SMS Magic does all the initial set up to create the Process Builders to Task the right people and have the conversations show up in the right page layouts.

Cons

You have to really watch their billing. It rarely matches what you are quoted but they will fix it when you point it out.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Financial Administrator Manager

Consumer Services

### "Super simple to use "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 21, 2022

Pros

It helps us to communicate faster and easier with our merchants.

Cons

We had a small hiccup with integration but once that was fixed, we haven’t had a problem yet.

Reasons for choosing SMS-Magic

It’s so simple to use and the price was right.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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