--- title: "CarNow Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CarNow Software - reviews, pricing plans, popular comparisons to other Auto Dealer products and more." source_url: "https://www.capterra.com/p/210567/CarNow/" page_type: "product" language: "en" --- # CarNow Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CarNow ## What is CarNow? It is an auto dealership management solution that helps users pre-qualify customers, manage inventory, configure payments, and more. ## What is CarNow used for? [Auto Dealer](https://www.capterra.com/auto-dealer-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $2299 Per Feature, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CarNow?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.carnow.com&name=CarNow) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CarNow 3.0 (1) VS. [4.9 (1,485)](https://www.capterra.com/p/71935/DealerCenter/reviews/) Starting Price $2299 Per Feature, One Time Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 1.0 (1) Ease Of Use 4.8 (2,363) Value For Money 3.0 (1) Value For Money 4.8 (2,206) Customer Service 4.0 (1) Customer Service 4.9 (2,185) ## CarNow alternatives [Carsforsale.com](https://www.capterra.com/p/178449/CarsForSale/) [4.6 (2,363)](https://www.capterra.com/p/178449/CarsForSale/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178449/CarsForSale/) [AutoManager](https://www.capterra.com/p/10010509/DeskManager/) [4.9 (239)](https://www.capterra.com/p/10010509/DeskManager/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10010509/DeskManager/) [Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/) [4.6 (152)](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/) [AutoRaptor CRM](https://www.capterra.com/p/118844/AutoRaptor-CRM/) [4.6 (275)](https://www.capterra.com/p/118844/AutoRaptor-CRM/reviews/) Starting price $399.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/118844/AutoRaptor-CRM/) [View all alternatives](https://www.capterra.com/p/210567/CarNow/alternatives/) ## FAQs about CarNow Overview ### What company size and specific industries is CarNow built for? CarNow is designed for automotive dealerships, making it a fit for businesses in the automotive retail sector. It is aimed at dealerships that need help managing leads, tracking vehicle inventory, and handling customer communication, rather than for general-purpose use across unrelated industries. Features and Usability ### What are the key features of CarNow? CarNow offers activity dashboard and communication management features for automotive dealerships, along with inventory management, financing management, and lease tracking. It also includes reporting and analytics, reporting and statistics, and third-party integrations to support new car dealer and used car dealer operations. Integrations ### Which third-party tools and platforms does CarNow integrate with? CarNow integrates with Google Analytics 360 for web analytics and reporting. This catalog-listed connection supports tracking and measurement across CarNow deployments. Getting Started and Support ### What customer support options does CarNow offer? CarNow provides email/help desk and phone support. Support experiences are not described in available reviewer feedback, so there is no user-based detail on response times, helpfulness, or common frustrations. ## Features AI summary Based on 1,689 Auto Dealer reviews Capterra reviewers highlight these as the top priorities when choosing auto dealer software: - **Reporting & Statistics** (**71%** of reviewers rated this feature as critical) - **Inventory Management** (**53%**) - **Customer Database** (**64%**) CarNow supports **Reporting & Statistics** and **Inventory Management**, giving dealerships the tools to track performance trends and manage vehicle availability more efficiently. However, it does not include **Customer Database**. Instead, it offers **Third-Party Integrations** (**65%**), which can connect dealership systems across sales and operations. Together, these features help businesses monitor results, keep inventory organized, and connect key tools for day-to-day work. Activity Dashboard 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities For Automotive Dealerships 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important For automotive/car dealerships Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Financing Management Financing arranged by the dealership Inventory Management Track and manage inventory levels to maintain proper supply Lease Tracking Monitor the process of lease agreements CarNow 11 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Financing Management: Financing arranged by the dealership - For Automotive Dealerships: For automotive/car dealerships - Inventory Management: Track and manage inventory levels to maintain proper supply - Lease Tracking: Monitor the process of lease agreements - New Car Dealer: For new car dealerships - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Used Car Dealer: For used/pre-owned car dealerships --- Get Advice We can help you find the software with the features you need. Features 3.0 (1) 3.0 Based on 1 reviews ## Pricing Value for money 3.0 (1) Basic $2,299 Per Feature,One Time Value for money 3.0 (1) 3.0 Based on 1 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 3.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent CB Cheryl B. BDC Manager Automotive ### "Complicated digital retailing and chat tool" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 July 5, 2023 Overall we stopped using this tool after a year because of the complexity of the software when all we wanted was something simple to use to communicate with our high volume of customers quickly and with ease. Pros Lots of data to process if you want to dig deep into the statistics. Cons The software is rather complicated. Navigating CarNow on a daily basis was difficult for my staff so we went to a simpler tool that allows us to process lots communication with our prospects with ease. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.