# Page 15 | Google Voice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is Google Voice the right Telephony solution for you? Explore 720 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/210592/Voice/reviews

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Google Voice

4.5 (720)

[View alternatives](https://www.capterra.com/p/210592/Voice/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 15 - Reviews of Google Voice

## Showing most helpful reviews

Showing 351-375 of 720 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NR

Norma R.  
Assistant Manager  
Real Estate  
Used the software for: 6-12 months

### "Google Voice"

October 18, 2023

5.0

Over all Google voice was a great experience. Loved having 2 lines

Pros

loved the fact that I had a second number and that my personal number was not needed to give out

Cons

I did not have any cons with google voice

Review Source

jC

jeremey C.  
free lance artist  
Arts and Crafts  
Used the software for: 2+ years

### "alternate voice mail"

January 29, 2022

5.0

being able to keep buissness and personal seperate

Pros

i love that it gives me the chance to free up my personal cell and use the google voice in its entirity

Cons

nothing yet I'm sure as the years progress and maybe some updates i might not like and then i will update the cons

Review Source

AJ

Abdulsalam J.  
Graphic Designer  
Graphic Design  
Used the software for: 1-2 years

### "Let Google Speak For You"

December 2, 2022

4.0

Pros

A lot of things to likeClear audio connectionA large number of people can be added to a group or online meeting A host of accessibility features

Cons

The one thing I did not like is that Google Voice makes no effort to reconnect a call for a while when there is a network interruption. Signal goes, call goes.

Review Source

LEVD

Laila Edelyn Villanueva D.  
HROM Supervisor  
Real Estate  
Used the software for: 1-2 years

### "MRE Kingstone GVoice"

January 11, 2023

5.0

Pros

Easy to use and the line of communication is clear. The features are great.

Cons

Haven't experienced any discomfort in using the Gvoice. All of the team members I assigned are happy using their designated Gvoice numbers.

Review Source

BB

Bandhavi B.  
software  
Information Technology and Services  
Used the software for: 2+ years

### "best app "

February 15, 2023

5.0

Pros

Very very best app in a much affordable way for calls

Cons

Can make payments only through web app ,you cannot make payments using mobile app

Review Source

SL

Steve L.  
Broker/Auctioneer  
Real Estate  
Used the software for: 2+ years

### "Google Voice"

June 3, 2021

5.0

My experience with Google Voice has been exceptional. I wish there were a few more options, but Free is Free!

Pros

We have been using Google Voice as our business number for 15+ years. It does a great job in transferring calls to our cell phones and other numbers of our choice.

Cons

I wish that it had a few more features, but it's hard to argue with free. It's upside is that it works consistently.

Review Source

VR

Verified Reviewer  
MEP Project Manager  
Construction  
Used the software for: 2+ years

### "MEP Project Manager"

September 29, 2020

4.0

Google voice is a very reliable service and easy to use

Pros

The text transcripts that it generates from voicemails is surprisingly accurate which makes this a very useful tool

Cons

I had a problem for the longest time where the playback on a voicemail would stop whenever the phone was brought to my ear. Seemed like it took forever for them to get it corrected, and was very annoying

Review Source

DU

Deborah U.  
Peer Facilitator  
Hospital & Health Care  
Used the software for: 6-12 months

### "I like it!"

April 20, 2023

5.0

Pros

I like how was it is to use and how I can use basically anywhere.

Cons

There’s not much that I don’t really like.

Review Source

Sahil A.  
Junior Frontend Developer  
Computer Software  
Used the software for: 1-2 years

### "Good choice for simple telephony service from google"

February 22, 2023

4.0

overall i feel that the google voice is very good and minimal telephony tool but transcription needs to be improvised even more.

Pros

the things that i liked would definitely include the voicemail transcription. call screening is also very helpful and essential. the tools is very easy to use with a very simple interface and also supportive on multiple devices.

Cons

the layout can be evn more improvised to look more appealing. more organized form need to be released and also the no of tools and options regarding call screening also need to be increased and according to different needs.

Review Source

JH

Jeremy H.  
Administrative Intern  
Accounting  
Used the software for: 2+ years

### "Overall Wonderful App"

February 20, 2019

4.0

Pros

Google Voice is great for text messaging, calls, and voicemails. I especially like how my voicemails can be changed to transcripts so I can read them at a time when I am unable to listen to the voicemail.

Cons

I have had issues with connectivity, but am unsure if that is an issue with Google Voice or Google Fi (I am still trying to differentiate between the two).

Review Source

JP

July P.  
secretary  
Real Estate  
Used the software for: 2+ years

### "easy to use"

January 11, 2023

5.0

Pros

The pro is that it's linked directly with your google account

Cons

It doesn't have many features and when someone calls the number it's obvious that's it's a google number

Review Source

CF

Chad F.  
Instructional Technology Coach  
Education Management  
Used the software for: 2+ years

### "I use Voice on a personal basis and can't go without it"

October 27, 2020

5.0

Pros

Prior to having Voice, I would give out my personal cell # but with its incorporation of a Google Voice phone # I can just give this number out. Voice allows a better way to control incoming calls versus my phone carrier.

Cons

The setup isn't the most easily understood process. I've had issues getting things working the way I wanted for voicemail for instance.

Review Source

DH

David H.  
Owner  
Farming  
Used the software for: 2+ years

### "Google Voice User"

March 23, 2023

5.0

Pros

I like that the app connected with your personal phone pretty easy. If you have a business you can have one phone, with two separate numbers.

Cons

Getting it set up and acquainted to it. Once you understood how it works, it became pretty simple.

Review Source

JW

Jason W.  
Owner  
Insurance  
Used the software for: 2+ years

### "Great mobile software!"

February 21, 2023

5.0

Pros

Ease of setting up a phone number in any area you need it.

Cons

It can be hard to get customer service to help with anything.

Review Source

SM

Sarah M.  
Instructional Technologist  
Education Management  
Used the software for: 2+ years

### "Google Voice in K-12"

February 19, 2021

5.0

Google Voice was extremely useful during eLearning last year and virtual/hybrid teaching this year. We had administrators, office staff, guidance counselors, and teachers using Google Voice to continue to reach out and connect with families and students who were learning from home.

Pros

As an Instructional Technologist, I am always looking for tools that will support my K-12 teachers. Many of my secondary teachers use Google Voice as a way to text and call students and parents. They have had better communication and an increase in responses by using Google Voice instead of using email.

Cons

Last year Google Voice starting charging the districts per user when signing up with their district email. Our district will not pay for this feature so teachers are having to use their personal email accounts.

Review Source

Tung T.  
Pharmacy Intern  
Medical Practice  
Used the software for: 6-12 months

### "Great for laptops to make calls."

June 26, 2021

5.0

The software provides a private number that I can offer patients if they ever need to contact me instead of me giving my personal number. When receiving calls, it will display that it is a google voice call so that I can differentiate if it is business or personal. The software is easy to use and it does the job perfectly.

Pros

The software was easy to use and has great pricing options to call and text. One of the coolest feature that I enjoy is the legal recording playback to inform the caller that the call will be recorded.

Cons

The connection tends to be very unstable when switching from WIFI to mobile data. At one point the app did crash a lot, but this was eventually fixed through updates.

Review Source

SG

Sven G.  
Selbständig  
Marketing and Advertising  
Used the software for: 1-2 years

### "Google voice Bewertung Alleseasy "

January 31, 2023

5.0

Pros

Gute Alternative zu telefonieren und mit anderen in Kontakt zu bleiben.

Cons

Nein ich habe bis jetzt keine Nachteile erfahren dass ich diese Software benutze.

Review Source

AJ

Ateja J.  
Cosmetologist  
Cosmetics  
Used the software for: 1-2 years

### "The line with confidence "

January 4, 2023

4.0

Customer care and quality assurance

Pros

We love google voice aside from our personal phones we can keep business life separate

Cons

Spam callers are everywhere, they can even get through on google voice

Review Source

MR

Morgane R.  
Customer success manager  
Internet  
Used the software for: 6-12 months

### "Trop d'appels manqués, redirection pas toujours efficientes"

December 4, 2023

3.0

Pros

Configuration simple et droits admins bien délimités.

Cons

Malgré la fluidité de mise en place et de configuration, trop d'appels manqués, de loupés dans les redirections automatiques, et la qualité du son très médiocre.

Review Source

Harrison M.  
Senior Recruiter  
Hospital & Health Care  
Used the software for: 2+ years

### "Secondary Number Software - No Frills Needed"

April 16, 2021

4.0

The problem I needed solved was solved by Google voice so I am happy with the product, especially since it is free.

Pros

I like that it is free. I use it for work related tasks where I need a number local to the region I am in.

Cons

The app for this software is not the best. I much prefer the desktop experience to the app experience.

Review Source

VR

Verified Reviewer  
Technical Development Researcher  
Biotechnology  
Used the software for: 2+ years

### "It's the best voice/texting app you could get for free"

March 10, 2018

5.0

Pros

Not everyone will agree with me, but I think it's true. Google Voice has a the best voice and texting you can get with an anonymous number for free. Most of the other apps require you pay a small fee just to send text messages from a burner number, but Google Voice lets you do that without needing to pay. I can also text on my computer without needing to ever touch my phone. It also provides voicemail transcripts if you're ever in a place where you can't listen to the message (i.e. on public transportation, in a meeting, etc).

Cons

I think Google Voice requires for you to have an actual number to connect to it, which is the annoying part. I wish I could just get a burner number without going through all that hassle.

Review Source

KT

Karen T.  
Director  
Retail  
Used the software for: 2+ years

### "Google Voice, I Needed a Free 3rd Number"

June 6, 2023

5.0

Pros

Free phone number: Google Voice provides users with a free phone number that can be used for calls, text messages, and voicemail.

Cons

Limited emergency calling, the quality of calls on Google Voice can vary depending on factors such as internet connection and network conditions.

Review Source

Majd A.  
Digital App  
Hospital & Health Care  
Used the software for: 6-12 months

### "My Google Voice Review "

June 29, 2023

5.0

great option for people who are looking for a free and reliable VoIP service.

Pros

1\. Can record calls.2. Easy to use interface.3. Available on desktop and mobile devices.4. Can forward calls to multiple devices

Cons

1\. Some features are only available for paid users.2. Customer support can be slow to respond sometimes.

Review Source

Shari G.  
Contractor  
Telecommunications  
Used the software for: 1-2 years

### "Very Responsive"

November 24, 2020

5.0

Pros

This software is extremely helpful when typing is not particularly favorable, for eg. searching on YouTube on your tv, just hit the google voice and searching becomes a breeze. It always works for google translate and is really assists with productivity if you don't type as fast as you think.

Cons

What I least like is sometimes it's activated without my consent. There might be a way, however, to fiddle with my settings to minimize the sensitivity.

Review Source

AP

Adam P.  
Interior designer  
Architecture & Planning  
Used the software for: Less than 6 months

### "Small business talk with Google Voice "

September 22, 2023

5.0

Google voice made work-life talking to clients so much easier .

Pros

It makes my life easier at work not having all my business calls going to my regular phone it's perfect

Cons

This is great the only problem was trying to figure everything out at first but once you do it a time or two it's great

Review Source

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