# Page 18 | Google Voice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is Google Voice the right Telephony solution for you? Explore 720 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/210592/Voice/reviews

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Google Voice

4.5 (720)

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Last updated March 13th, 2026

# Page 18 - Reviews of Google Voice

## Showing most helpful reviews

Showing 426-450 of 720 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DK

Daniela K.  
Translator  
Translation and Localization  
Used the software for: 2+ years

### "Easy to use and integrate"

February 16, 2023

4.0

Pros

The biggest pro for me is how easy it is to integrate with other Google products. Text and voice messages can be received as an email. Checking emails is sometimes easier for me during the work day.

Cons

Voicemail transcripts aren't always 100% accurate but it's accurate enough to get the gist of it. Occasionally, I get a message that a voicemail can't be transcribed even though it sounds clear enough. The international call feature isn't very intuitive.

Review Source

VD

Vinoth D.  
Quality Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "Manage your Calls With Google Voice"

June 13, 2023

5.0

Pros

Feels Safer with the Google VoiceEasy to manage calls

Cons

As started using i feel so cool with this,No hurdles

Review Source

VR

Verified Reviewer  
Manager, Learning Technology Experience & Process  
E-Learning  
Used the software for: 2+ years

### "Good option for meetings with folks who don't use our normal software"

August 24, 2021

4.0

We are able to connect with more people via calls than we otherwise would be able to if we didn't use Google Voice.

Pros

Google Voice is helpful because some of our clients don't use Teams or Zoom, so this gives us a way to have meetings with them.

Cons

It's not very easy to integrate an Outlook calendar into Google Voice, and we generally can't see the calendars of the people we are calling with it unless they share their calendar with us.

Review Source

RJ

Randy J.  
Employee  
Alternative Medicine  
Used the software for: 1-2 years

### "Not bad."

April 10, 2022

5.0

Pros

What I like about this software is that you can spare time from typing and just click the little microphone button and say what you want to say.

Cons

What I least like about this software is that sometimes it gets the words messed up and doesnt understand you.

Review Source

PC

Precious C.  
Interior Design  
Design  
Used the software for: 6-12 months

### "For time efficiency and precision, this is a successful solution. "

May 8, 2021

5.0

I am loving my experience with Google Voice thus far, frankly, it is one of the best google software inventions.

Pros

I always used Google Voice to send messages. I simply say what I want to write, and the program handles the rest. I'm fascinated with how precise or receptive it is when it comes to word recognition. It translates the majority of what I want to say into written form for the most part.

Cons

It can be difficult to use at times, particularly if your pronunciation is off or if the word you're trying to use is phonetically similar to another.

Review Source

TB

Tanya B.  
Technitian  
Computer Software  
Used the software for: 6-12 months

### "Payed tools that does the job"

February 18, 2023

5.0

Pros

I think cost -benefit wise is reasonable, you get what you're buying, according to your needs. Pretty easy to handle and configure everything.

Cons

The app glitches from time to time, but very ocasionally, nothing major. got nothing else to count as Con.

Review Source

JMD

John Mark D.  
Account Manager  
Online Media  
Used the software for: 6-12 months

### "Google Voice Review"

September 25, 2023

5.0

Pros

It's very easy to use like 1, 2, 3. Easy to use for incoming or outgoing calls for clients.

Cons

I don't see any difficulties when using the Google Voice. I can call my clients even if their on the other country.

Review Source

JW

Jacob W.  
Assistant Director  
Education Management  
Used the software for: 6-12 months

### "Best Voip option"

February 15, 2024

4.0

Pros

It's free and it works. I've tried paid versions and they don't work as well.

Cons

I would like to have more features so that it works just like my regular number for texting etc

Review Source

RI

Ricardo I.  
CEO  
Business Supplies and Equipment  
Used the software for: I used a free trial

### "Coul have been better"

December 1, 2022

2.0

Not good. Cant compete with whatsapp.

Pros

Its integration with a google account and all the other google apps hade it a very interesting thing. But after using it a couple of months, for me, it cannot complete with whatsapp.

Cons

Poorly develped, I believe It was made in a haste to complete other rising apps.

Review Source

JJ

Jeffrey J.  
Partner  
Management Consulting  
Used the software for: 6-12 months

### "Easy to use for main phone number. Website friendly."

December 6, 2022

4.0

As with all Google products, very easy to implement and sign up for

Pros

Google Voice is easy to implement and the set up is user friendly. The auto voice is good enough to use and recording your own announcements is not a problem. Since we already use Google Suites it was easy to add this feature

Cons

Pricing is a little steep compared to other products like Vonage and you have to pay attention to the Google written instructions.

Reason for choosing Google Voice

Ease of billing and implementation

Review Source

Juan Ramón F.  
Geophysicist  
Computer Software  
Used the software for: Less than 6 months

### "Very useful"

May 6, 2021

5.0

You only need internet to use it, the application is very light and intuitive. You do not need another as it has everything you need to call.

Pros

What I like the most about Google voice is how easy it is to connect with the people in your organization. I generally use it for calls for business purposes. We don't have a good signal cm We use the internet to communicate with our collaborators.

Cons

It often needs a very good internet signal to function without problems. It uses a lot of bandwidth.

Review Source

kS

karthekean S.  
Senior Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Great voice calling application for International Calls"

June 23, 2021

5.0

Overall had a good experience with Google voice but there had been glitches with usage on IOS devices and there is a minimum recharge limit imposed which is a let down.

Pros

It helps integrating the phone number with the Google voice and make International calls with WIFI network at very affordable price. Call audio quality is great as well.

Cons

Spammers continue to bug all the time and there is no easy way to get rid of the spamming. Also the International calls are billed from the ringing time itself.

Review Source

SF

Shanikwa F.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Great for business"

July 7, 2021

4.0

Overall I like the functionality of google voice, however I do think there could be some improvement.

Pros

Google voice offers. Great flexibility. You can send and receive both text messages and phone calls free of charge. Your account comes with its own real number and connects directly to your phone number as if you only have one line.

Cons

Unfortunately Google voice does not allow you to call 911. the app also does not provide any form of one on one customer support for any service related issues with Google Voice.

Review Source

Shiref A.  
Administrative  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Google voice comments "

December 10, 2022

5.0

It's outstanding

Pros

I really loved the the Google voice app The ease of it the quality of the and the many features in it.

Cons

I don't think that it needs anymore features it's for me perfect one

Review Source

SD

Shannon D.  
Creator Artist  
Arts and Crafts  
Used the software for: 6-12 months

### "Google Voice is a Great Choice for Small business "

September 20, 2022

5.0

My experience with Google voice has been great.

Pros

Google voice is very easy to use and setup on your phone, unlike most second number companies.

Cons

There is nothing that I can say bad it's great.

Review Source

LS

Leila S.  
Research Scientist  
Research  
Used the software for: 2+ years

### "easy and inexpensive app for international phone calls"

November 16, 2023

4.0

Pros

I like the fact that I can make phone calls to every where in the world for very cheap makes it a good option for me. I used to use it a lot when I used pay as you go phones, because google voice was free to call within U.S. I also use it to make phone calls to my family and collaborators when they don't have access to internet.

Cons

One of the problems with it is echoing between the calls, sometimes I hear myself which is annoying. Also the speed of conversation should be slow and two people can't talk at the same time.

Review Source

EW

Edricks W.  
IT specialist  
Fund-Raising  
Used the software for: I used a free trial

### "Call "

September 18, 2023

5.0

It is quite unique because call are directly provided to devices

Pros

Google voice forward calls to any device and block spam silently and and it can be either business or personal depending on the requirement of purchasing it.

Cons

Deployment it is easy because the web application can open into the apps and has supports online meeting through calls.

Review Source

SG

Saksham G.  
MBA Student  
Education Management  
Used the software for: 1-2 years

### "Yet another feather to Google's Cap"

January 13, 2023

5.0

Overall Google Voice has been like most Google products - its quite stable, has thoughtful features and carries the voice across clearly.

Pros

The voice transmissions are quite smooth and noise-free. Let's you communicate freely and with ease. Great UI as well.

Cons

Haven't come across any such demerit of this software. Let's me get the work done with ease and comfort.

Review Source

Jalonda R.  
Stay at Home Mom  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Convenient way to call & receive calls"

December 6, 2021

5.0

My overall experience with Google Voice has been a great one, very helpful when needing my conceal my personal number to place calls or conduct internet searches without typing.

Pros

What I like most about Google voicemail is the anonymity of each caller, and the convenience of using a separate number for professional reasons.

Cons

I have no dislikes about this software, and I hope it remains in place permanently.

Review Source

KB

Kesha B.  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Easy Business Phone"

April 30, 2022

5.0

Pros

Easily set up and receive phone calls directly to my cell phone allowing me to access tenants quickly.

Cons

When an incoming call comes in there is no distinction as to whether it is coming to my cell phone or through Google Voice.

Review Source

VR

Verified Reviewer  
Content moderator  
Broadcast Media  
Used the software for: 1-2 years

### "Google voice User Review"

February 15, 2023

5.0

The overall experience has been great with this software for me.

Pros

The user interface is so simple that it makes it easy to use for even a kid. I love how easy it makes to manage all of the corporate communication through admin console in the bakend

Cons

Only issue that i have faced till now with this amazing software is low connectivity issue. If you are at a place with less/ low connectivity the calling might get effected and you voice might become robotic

Review Source

AG

Alexandra G.  
SLP  
Telecommunications  
Used the software for: 6-12 months

### "Awesome for work"

November 2, 2023

5.0

Pros

I love Google Voice because I can use my phone for work but keep my own phone number private.

Cons

As of now, I haven’t encountered any issues with this app.

Review Source

VR

Verified Reviewer  
Owner  
Design  
Used the software for: 6-12 months

### "Creepy Connections/Creepy Service"

May 31, 2019

3.0

After checking the charges in our account I could not believe how many minutes were charged without connexion, the phone calls start to be charged since the moment you dial, how many phone calls were connected to the wrong phone number (knowing that there were dialed properly)-VERY CREEPY! and the worst of all, how many additional phone calls are been charged without even dialing . Been so disappointed, I called customer service and after placing me on hold several times and transfering many others ones, they finally told me they didn't believe it was happening even when I sent copies of their ridiculous charges. Playing "ping pong" with their customers is their way to brush you off.

Pros

There is no Pros - I thought it was a good value but ....

Cons

when you realize when exactly Google Voice starts counting the minutes and how many wrong connections you get through knowing that it was dialed properly, it is not worthy. They make up their prices by misleading you and expect nobody will check them up. Creepy Service.

Review Source

VR

Verified Reviewer  
Owner  
Consumer Services  
Used the software for: 2+ years

### "Google voice for professional use"

November 16, 2023

3.0

Overall experience is good. I am satisfyied with google voice verses other options because it is inexpensive and overall useful.

Pros

I can have a meeting with more then one party in which we are all located in different places. Also i like that its not my own personal phone number used.

Cons

Sometimes i have trouble loading the app but not very often.

Review Source

TG

Tiffany G.  
Self Employed  
Photography  
Used the software for: 2+ years

### "Couldn’t do much without it"

May 8, 2021

4.0

Great!

Pros

It’s simple and free. It’s like having another phone line.

Cons

I don’t like that my Gmail name address is visible to others when I reach out to them via text.

Review Source

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