# Page 19 | Google Voice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 19 - Is Google Voice the right Telephony solution for you? Explore 720 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/210592/Voice/reviews

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Google Voice

4.5 (720)

[View alternatives](https://www.capterra.com/p/210592/Voice/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 19 - Reviews of Google Voice

## Showing most helpful reviews

Showing 451-475 of 720 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BP

Brianna P.  
Sr. Recruiting Supervisor  
Hospital & Health Care  
Used the software for: 2+ years

### "I love using Google Voice"

May 9, 2022

5.0

Pros

I use google voice to protect my personal phone number when doing business without having to pay for another line. I like that google voice also sends me copies of calls via e-mail to my inbox so I can choose to read and respond rather than always take a call.

Cons

I wish there were more customization options for the phone number you can choose, but regardless, I am happy with their service.

Review Source

TL

Taylere L.  
Therapist Trainee  
Mental Health Care  
Used the software for: 6-12 months

### "Google Voice"

July 13, 2022

5.0

Pros

I love that I do not have to give clients my personal phone number and not have to have two cell phones! It makes life so much easier

Cons

Sometimes it does not give enough time to answer the phone call before it sends them to voicemail

Review Source

HH

Holly H.  
Booker  
Insurance  
Used the software for: 6-12 months

### "Good for singular use"

January 13, 2023

4.0

Over all very good for a business or for singular inquiries

Pros

I liked that I had a second phone- it would connect with my number and come in as just a different line.

Cons

I didn’t like that I couldn’t have multiple numbers without having multiple accounts.

Review Source

PRB

Pookh Raj B.  
Director  
Civic & Social Organization  
Used the software for: 2+ years

### "Google Voice review"

May 30, 2021

5.0

Pros

Really helpful in my studies and topic easily search in youtube, Wikipedia etc

Cons

overall experience is good. but hindi language not add in proper.

Review Source

AA

Allanys A.  
Student  
Education Management  
Used the software for: 2+ years

### "Easy and useful!"

December 5, 2022

5.0

It has helped me communicate with friends, family and colleagues!

Pros

What I like most about Google Voice is that it is simple and easy to use. I can easily just connect to an internet provider and call anyone I want.

Cons

What I like least is the design, I think it is very plain.

Review Source

JM

James M.  
Associate Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Making communication fast, simple and fun!"

May 14, 2021

5.0

Overall Google Voice is one of our major ways of communication to our volunteers. Love every bit of Google Voice.

Pros

I personally love having a Google Voice option at our center. We are able to use Google Voice to communicate through text to our many different groups without having to bind up our cell phones! Great organization and management function also!

Cons

There is absolutely nothing to say negative about Google Voice. After using Google Voice for over a year and a half, we have been highly satisficed.

Review Source

VR

Verified Reviewer  
Founder & CEO  
Apparel & Fashion  
Used the software for: I used a free trial

### "Great voice app ever made"

April 26, 2021

5.0

Pros

The texting and voice are great!!! Had to get a new EW number after 5 years using the same. I give the number to narcissist whom I want to ignore. Ha ha! And the best part is it's absolutely FREE!! So if you haven't used it yet, I will suggest give it a try now.

Cons

I love it because all my text, call or voice mail store online so I don't need to worry at all if I change the number. How cool it this!!

Review Source

JT

Jared T.  
Supervisor  
Construction  
Used the software for: 1-2 years

### "Great Product"

November 6, 2022

4.0

Pros

Nothing can beat free. This product is as reliable as any paid service in the same field.

Cons

I am unable to communicate with out-of-country customers through this service.

Review Source

VR

Verified Reviewer  
Registered Dietitian  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Google Voice "

April 22, 2021

5.0

My overall experience has been great! The program is very user friendly and I’ve had no issues with it.

Pros

I love that I was able to have another phone number other than my personal number that still connects to my cell phone. Super helpful tool for a sole business owner.

Cons

In order for the transactions with the number to be Hipaa compliant, I needed to purchase Google workspace. However that was totally okay to me!

Review Source

EE

Elisa E.  
Public Safety  
Public Safety  
Used the software for: 1-2 years

### "Great phone service "

February 4, 2022

5.0

It is very easy to set up and use.

Pros

It has great audio when I used it and straightforward to use if you have Gmail.

Cons

There are no cons. It's a great free phone service

Review Source

DB

David B.  
RC mechanic  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Use Google voice :)"

August 25, 2022

5.0

I love it because you can mask your phone number to be anonymous and you can use it for signing up for things.

Pros

Super easy to use and you can use it to sign up with most all other sign up things

Cons

It's good I don't have any cons at this time

Review Source

FJ

Faith J.  
Security Professional  
Security and Investigations  
Used the software for: 6-12 months

### "Just What I Needed"

May 21, 2021

5.0

Overall, this has been so helpful. I can finally make all the important calls that I want without having to worry.

Pros

I was having issues with my phone number and no one could help me. Google Voice has been my go to for all my important calls and texts. It is so reliable!

Cons

The app did an update recently without notifying me and during that time, my contacts were unable to access my number. It would have been helpful to get an email before warning me.

Review Source

BY

Balasubramanya Y.  
Customer support executive  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "The Auto Attendant Feature is Superb"

October 24, 2022

5.0

Good

Pros

The Auto Attendant feature is the main reason to use this application, Its simply one of the best

Cons

None. The application is very good and easy to use.

Review Source

DM

Dreama M.  
LMT Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A great alternative to an additional business line"

November 18, 2020

5.0

Pros

Ease, Cost, Functionality, Interfacing with Google

Cons

sometimes the transcriptions of the voice mail is garbled

Review Source

MM

Mikaela M.  
Doctor  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Google Voice "

December 9, 2022

4.0

My overall experience with Google Voice is good.

Pros

That I can talk to family on it and get work things done on it also.

Cons

I don't dislike anything about Google Voice.

Review Source

Troy S.  
Broadcast Technician  
Broadcast Media  
Used the software for: 2+ years

### "Google Voice not as popular as the other VOip programs "

December 20, 2022

3.0

Working over a H+ or 4G connection is good as other programs tend to choke over these lower bandwidth connections .

Pros

Even though it's not as widespread as the other VOip programs it doess work even over H+ and 4G .

Cons

A bit bland compared to other programs that are used for online meetings .

Review Source

MtM

Mataba toloba M.  
Gestionnaire  
Wholesale  
Used the software for: 6-12 months

### "Appels et messages a l'international"

February 27, 2023

5.0

Ça me permet de bien communiquer avec mes livreurs qui sont à l'étranger

Pros

C'est facile de passer des appels à l'international et envoyer des messages

Cons

Si l'envoi de messages pouvez se faire sans connexion

Review Source

vL

valerian L.  
Support  
Accounting  
Used the software for: 1-2 years

### "The quality product"

December 2, 2023

5.0

Overall Google Voice helms me do my daily work with pleasant.

Pros

Google Voice is easy to use. The quality of the product is great. The quality of voice calls is at high level. I use it for online meetings and i am grateful of Google Voice.

Cons

I couldn't find any negative side. Product is suitable for me.

Review Source

Abhishek G.  
Intern  
E-Learning  
Used the software for: 6-12 months

### "Manage your Call meetings with Google Voice"

December 31, 2022

4.0

Pros

1\. Easy and great UI experience.2 Audio quality is really great.3. Easy to use and provides good features for managing meetings.

Cons

1\. More competitors are beating this software.2.More features should be added so that it can survive in the market

Review Source

Edison N.  
Musician  
Music  
Used the software for: 2+ years

### "An alternative to long distance calls"

December 31, 2022

4.0

So far great, I don't use it much but it's a good application.

Pros

It is a good option to have a VOIP telephone number independent of the person. Calls have good audio quality and texts arrive quickly.

Cons

It's a little expensive, I think they can improve the price.

Review Source

AG

Adam G.  
deputy executive director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "best volp service providers "

August 20, 2023

5.0

using the application has simplified my work

Pros

google voice is the best VoIP services provider, its so easy to use, i like the ability to set up a number that works on your WhatsApp

Cons

The application is expensive compared to other VoIP service providers

Review Source

DL

DAVID L.  
Student  
Higher Education  
Used the software for: Less than 6 months

### "I love how I basically get a free phone number from Google Voice"

December 5, 2021

5.0

I have used Google voice on a case by case basis and this software is free so I am very happy using it.

Pros

When my cellular plan was expired, i could not make any phone calls and thus i heard from a friend that Google voice would be a good alternative and it really is. I can get a phone number for free and call my mother and talk to her without even paying.

Cons

I feel like all Google products are greatly refined and super amazing. I don't think there is anything I dislike but I wish I could text and browse the wifi with this software.

Review Source

Hamzat O.  
IT Application Support  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great documentation tool"

June 29, 2021

5.0

Pros

Taking minutes of meeting on a weekly basis, seems to be a stressful task, having to listen to recorded sessions and typing all over again. With google voice, it has become less stressful for me, i am able to capture words while meeting recording is ongoing and i only have to worry about listening during the meeting and proof reading. This has really helped me with saving myself a lot of time spent on mundane task. I get to save stuffs in my google keep in a more smarter way, i can capture my thoughts quickly and have it saved as a Voice note as well as text. For me it is really a great tool and a smarter way to work.

Cons

Nothing comes to mind , its a great tool and a smarter way to save time.

Review Source

JD

Joshua D.  
Manager  
Food Production  
Used the software for: 6-12 months

### "Great addition to our business "

March 10, 2023

5.0

Overall this program has been a great addition to our business. We use it to make calls to clients while keeping our own personal lines private via their choose your number function in the initial set-up.

Pros

This has allowed is to keep in touch with our customers when our cellular service is down or lacking.

Cons

I don't see any cons to this product. Quite the opposite actually. We have recommended it to friends and colleagues alike.

Review Source

DP

Dan P.  
Senior BI Consultant  
Information Technology and Services  
Used the software for: 2+ years

### "Excellent low cost VoIP service for the USA"

April 26, 2021

5.0

Given the low/no cost of the service it is quite good despite its limitations.

Pros

Ability to integrate with a real phone number and redirect calls to that number. It has a slew of features to do things such as manage spam and provide voicemail as emails via a voice to message service.

Cons

Restricted to the USA rather than being supported internationally. Limited SMS capability as it can receive but cannot send to international numbers.

Review Source

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