# Page 21 | Google Voice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 21 - Is Google Voice the right Telephony solution for you? Explore 716 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/210592/Voice/reviews

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Google Voice

4.5 (716)

[View alternatives](https://www.capterra.com/p/210592/Voice/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 21 - Reviews of Google Voice

## Showing most helpful reviews

Showing 501-525 of 716 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TH

Thomas H.  
Game Dev  
Entertainment  
Used the software for: Less than 6 months

### "Cheap and cheerful"

September 13, 2023

4.0

It's a pretty cheap service to run and also another app thats part of the Google ecosystem so if you want to run your business with one account and billing profile, that's also a big plus.

Pros

It's a pretty cheap service to run. I have it setup on my Google workspace so it's also pretty easy to manage too. I primarily use it just to have a separate business number away from my personal one. I've tested the call quality and its pretty decent but nothing special (I'm located in the UK).

Cons

I did notice there were delays when I'm notified about calls or if I needed a code for an account to go through, it could take 10 minutes to come through.

Review Source

IE

Ivan E.  
Manager  
Computer Games  
Used the software for: 1-2 years

### "So amazing tool for managing calls"

November 19, 2023

5.0

Pros

It is mazing tool I use to manage calls with calling recording

Cons

No cons only I recommend it for its functionality

Review Source

Manny V.  
Leadership Development Specialist  
Financial Services  
Used the software for: 2+ years

### "null"

November 23, 2016

5.0

Review Source

Jennifer A.  
  
Construction  
Used the software for: 2+ years

### "null"

September 6, 2016

4.0

Review Source

Holly H.  
Project Coordinator  
Legal Services  
Used the software for: 2+ years

### "null"

July 2, 2016

4.0

Review Source

KG

Kara G.  
Director of Finance  
Religious Institutions  
Used the software for: 2+ years

### "Great cell service"

February 9, 2023

5.0

Pros

It is a great way to have a phone number for the business while still using my personal phone. Easy to use and never had any issues with it working.

Cons

I wish that it would not auto silence spam calls because sometimes they are not.

Review Source

NH

Nathanael H.  
Tax Operations Manager  
Financial Services  
Used the software for: Less than 6 months

### "Ok, gibt sicher innovativere Anwendungen zum Telefonieren"

December 14, 2022

3.0

Pros

Es gibt keinen Punkt, der mir an der Software am besten gefällt.

Cons

Störend ist, dass das Telefon bei einem eingehenden Anruf bei allen klingelt. Der laute, dominante Klingelton lässt sich nicht verändern in der Art oder Lautstärke.

Review Source

MN

Monika N.  
Revenue Manager  
Hospitality  
Used the software for: Less than 6 months

### "Affordable Software"

April 9, 2023

5.0

Pros

Very easy set up. Not expensive. Easy navigation.

Cons

Nothing negative. All the features were great and this is what I expected from this software.

Review Source

JA

Justin A.  
Client Support Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Google Voice Review"

January 17, 2023

4.0

Fairly positive. Helps streamline customer support through the general inbox.

Pros

Google voice allows for ease of access in managing calls to our client support hotline. Getting the voicemails emailed to us lets us respond fast.

Cons

Occasionally there will be spam calls that get through. Additionally sometimes the speech to text doesn't correctly capture the message.

Review Source

BV

Bria V.  
Entrepreneur  
Internet  
Used the software for: 6-12 months

### "Honest review "

January 21, 2023

5.0

Pros

My online meetings happen fluidly since I use this premium service.

Cons

I didn't like that the website wasn't as easy to use at first but eventually I learnt how to navigate myself

Review Source

NM

Nina M.  
Owner  
Hospital & Health Care  
Used the software for: 2+ years

### "Useful software "

April 30, 2021

4.0

I liked it and very useful. No specific complain about this software.

Pros

I used Google Voice as an office manager. Since I am one person business, I used it for exclusively business purpose. It was useful and like it.

Cons

Overall, I cannot find anything I don't like. I think some issues are phone number I created was used by an old user. Hence, I got a message toward the older user.

Review Source

VR

Verified Reviewer  
Director of Women's Ministry and Community Life  
Religious Institutions  
Used the software for: 1-2 years

### "Cheapest for long distance"

June 27, 2018

5.0

Pros

Google voice has been incredibly helpful to make the absolute cheapest calls to international mobiles or landlines. The interface is clean and easy to use and super easy to lookup contacts in your phone directory. It is also easy to manage credit and reload your balance as long as you have a google account.

Cons

Initially the way you dial with Google voice was somewhat foreign to us. It tkes some getting used to but eventually does the exact thing you need at a fraction of the cost.

Review Source

DZ

Domingo Z.  
Jefe sector  
Consumer Goods  
Used the software for: Less than 6 months

### "Programa muy completo y me encanta me ayuda mucho en el dia a dia en mi empresa "

February 19, 2023

4.0

Muy satisfecho con lo que puede ayudarte cumple los requisitos que pedia

Pros

Las llamadas no se cortan Facil conexion Muy facil de usar

Cons

Por decir algo añadir documentos en pantalla completa en videollamadas para que todos los miembros puedan verla

Review Source

KK

Kevin K.  
Account Executive  
Internet  
Used the software for: 2+ years

### "Google Voice - Additional Numbers are a must"

January 13, 2023

4.0

I enjoy it

Pros

The ability to have an additional/working number.

Cons

That we can lose the # without consistent "use or lose" reminders.

Review Source

PJ

Paul J.  
Owner  
Education Management  
Used the software for: 2+ years

### "Just another online meeting tool"

October 28, 2023

4.0

Overall average experience. There are other alternatives as well especially for organizational level online meetings.

Pros

It can be used easily on your phone. Email integration with Gmail account makes the account set up and management easy.

Cons

I have no issues so far with this tool.

Review Source

CM

Carlos M.  
Coordinador de proyectos  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Google Voice es maravilloso!"

January 20, 2023

5.0

Pros

Ha sido uno de los software que más ha facilitado el trabajo de nuestra empresa, es muy practico

Cons

En general me parece magnífico, pero seria oportuno si agregan más funciones

Review Source

JC

Joe C.  
Account Manager  
Marketing and Advertising  
Used the software for: 2+ years

### "A fantastic FREE resource"

February 8, 2021

4.0

Google voice is a fantastic free option for any small business, start up for budget savvy business. For companies or organizations that don’t need a “real “phone wine but just need something to handle incoming calls, it’s a perfect option.

Pros

Google voice is invaluable to our business in that it is a free resource for us to use which helps us be cost conscious in addition to the fact that it is integrated with all of the other Google suite of products which only adds to its value.

Cons

My one and only complaint about Google voice is the fact that it is not a “free for life” phone number that you can link to your business. If you don’t have incoming calls after a certain period of time, Google will cancel the phone number.

Review Source

KC

Keetria C.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Good for small business use"

February 25, 2022

5.0

Pros

Easy integration and setup process. This software is a good virtual phone system option that allows the user to receive voicemails and text messages.

Cons

Sometimes voicemail messages are not transcribed.

Review Source

GG

Gina G.  
Project Manager  
Information Services  
Used the software for: 2+ years

### "Great for small businesses and also great protection from spam "

October 12, 2021

5.0

I use it for temporary registrations or when I need to give a phone number to a service and don't want to be bombarded with unsolicited promotion offers .

Pros

Voice messages can be left on the virtual line you setup .You can also forward them to your email as needed . The call logs are organized and it doesn't take you time to find what you need .

Cons

The app can be buggy and "selective" when it comes to when and what kind of notifications you receive . The installation process can be confusing but there are a lot of online tutorials that help .

Review Source

CS

Catrina S.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Good to use in a bind but will likely need more"

December 23, 2022

5.0

Pros

It's convenient to use, you can connect it to your phone and have call forwarding

Cons

The connection isn't always the best. While it's great to use in a bind, I wouldn't use it as a long term solution.

Review Source

SW

Samuel W.  
Systems Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "A simple VOIP solution for daily business use"

October 30, 2022

4.0

Pros

It has many options which allow flexibility in the configuration.

Cons

Some of the options are cryptic and hard to implement.

Review Source

Anuththara W.  
Researcher  
Research  
Used the software for: 6-12 months

### "A great tool to make communication easy " Google voice ""

April 30, 2021

5.0

Pros

This app is really a great one !! Really easy to use and has a good connectivity. Messaging is also easy with the app.

Cons

But still I think it has some limited functionalities. I have faced problems when taking international calls.

Review Source

VR

Verified Reviewer  
Engineer  
Civil Engineering  
Used the software for: 1-2 years

### "Great tool to access Voicemails"

April 5, 2022

5.0

Overall Google Voice has made keeping up to date with phone calls easier than ever

Pros

Google voice allows for voice-mail access anywhere you have access to emails, and it transcibes the voice-mail for you as well

Cons

I don't have any issues with Google Voice so far, it has been working just fine for the time I have been using it

Review Source

SD

Sharif D.  
Inventory analyst  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "easy to use"

August 26, 2023

5.0

Pros

Has a good interface to access voice interactions

Cons

The software depends on internet connection and is expensive

Review Source

VC

Virginia C.  
HomeMaker  
Arts and Crafts  
Used the software for: 2+ years

### "Google Voice to The Rescue"

August 6, 2021

5.0

Overall the software is great especially if you are sitting at a desktop working or playing games all day. I love the fact that I can call someone right from my computer desktop with just a few clicks of my mouse.

Pros

The software is free to use. It is easy to use once you get it set up.

Cons

That you have to have a paid phone number to forward messages to.

Review Source

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