# Page 22 | Google Voice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 22 - Is Google Voice the right Telephony solution for you? Explore 716 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/210592/Voice/reviews

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Google Voice

4.5 (716)

[View alternatives](https://www.capterra.com/p/210592/Voice/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 22 - Reviews of Google Voice

## Showing most helpful reviews

Showing 526-550 of 716 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PY

Peipei Y.  
Dentist  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Very user friendly"

June 23, 2024

5.0

Pros

It’s easy to use and set up. We have a number for our OM and practitioner.

Cons

Nothing. Everything is really great. I wouldn’t change anything.

Review Source

VR

Verified Reviewer  
Logistics Customer Service Co-ordinator  
Wholesale  
Used the software for: 2+ years

### "Google Voice aka Hangouts Dialer"

August 28, 2018

3.0

Pros

I love the free calls for American and Canadian phone numbers. It's great for budget-conscious people in Canada and US since if you have WI-FI you can make free calls with the app.

Cons

Sometimes the call quality is not the greatest. I wish the app would also allow for a 3-way phone conversation or a conference call function.

Review Source

SD

Shetara D.  
Overnight Support Manger  
Retail  
Used the software for: 2+ years

### "Great work "

January 25, 2021

4.0

Pros

I like that it’s a voice mail to leave and message and you can get the message and number to avoid giving out your numbers to strange ppl .

Cons

You lose the number if you don’t keep up with the time frame . If it’s been to long you lose the number have to start over with a new number .

Review Source

CS

Charle S.  
Graphic Designer  
Printing  
Used the software for: 2+ years

### "A great tool for communication on a budget."

March 1, 2023

5.0

Google voice is a solid addition to any work team. You can easily integrate it for on the fly team calls, or setting it up for a personal conversation. I'd recommend this to anyone that wants a streamlined app to boost their workflow.

Pros

The best thing about this software was it was free. The next great thing about it is even if you don't have an android or Google based device, you can still use it.

Cons

It integrates all your emails and phone contacts together. It can be confusing to organize this if you are not sure what to keep.

Review Source

AB

Ashley B.  
Telecommunications Representative  
Telecommunications  
Used the software for: 1-2 years

### "Ashley's Google Voice Review "

February 14, 2023

5.0

My overall experience with this app has been great. It has never glitched up on me and is always very accurate.

Pros

I liked the fact that everything on the app is very easy to understand and learn to use. Customer service is very dependable and the app stays updated.

Cons

I can't think of one single thing that I disliked about the application.

Review Source

pS

pranay S.  
Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "great for overseas calling"

August 12, 2022

4.0

Pros

Very reasonable call rates makes it a good option to have

Cons

It lacks new functionality which could be a gamechanger

Review Source

SC

Swaty C.  
Student  
Education Management  
Used the software for: 2+ years

### "Simple and inexpensive"

February 13, 2021

5.0

Very good, inexpensive and can make call at your convenience

Pros

Very easy to talk to your contacts even if not in your email list. Easy to connect people and available all the time

Cons

sometimes features are confusing , in case balance recharge has to be done, you need PC handy with you

Review Source

VR

Verified Reviewer  
Physician  
Hospital & Health Care  
Used the software for: 2+ years

### "Google Voice for Healthcare Professionals"

August 25, 2021

4.0

Pros

I like being able to receive client calls and messages at all times virtually.

Cons

I dislike navigating the website as it can be burdensome at times.

Review Source

JP

Jessica P.  
Administrative Ass  
Hospital & Health Care  
Used the software for: 6-12 months

### "Google Voice; the smart choice!"

November 12, 2022

4.0

My mover experience is super positive. Google voice is a great asset to havez

Pros

I love how easy it is to use. It works just like you own paid for cell service. I’ll Dan even receive confirmation codes. I LOVE GOOGLE VOICE!! If you don’t have it what are you waiting for???

Cons

The only thing negative I have to say is that Wi-Fi is 100% necessary. Which is usually not an issue, but things happen. So no Wi-Fi, no phone. If you do t already have a paid cell service provider.

Review Source

KO

Kayla O.  
Owner/Operator  
Construction  
Used the software for: 6-12 months

### "Never without A voice!"

February 10, 2022

4.0

Overall I've had an amazing experience using Google Voice and I highly recommend this software!

Pros

I use Google Voice for their VoIP. It's fabulous! I can be extremely busy juggling call after call. With this feature I'm able to convert my tablet, laptop or even my desktop computer into a telephone. Allowing me to talk to multiple clients,employees or investors at the same time, without any interference.

Cons

Occasionally I lose service and drop a call.

Review Source

Leora E.  
PhD Student  
Research  
Used the software for: 2+ years

### "Good for what it is"

April 6, 2022

4.0

Pros

I liked being able to choose my own number

Cons

It only works for individuals in certain countries, I think

Review Source

VR

Verified Reviewer  
Managed services  
Computer Software  
Used the software for: 6-12 months

### "Great for individuals and businesses alike"

December 10, 2022

5.0

Pros

This is a great tool if you don’t want to be giving your personal phone number out to clients or employees. Google will create a new number for you which helps with safety and privacy.

Cons

I can’t say that there’s anything I did not like. Highly recommend

Review Source

MB

Martin B.  
Accounting clerk  
Consumer Goods  
Used the software for: Less than 6 months

### "Google voice"

February 11, 2024

4.0

Pros

The fact that I can have a nunber from a different country and use it with no problem

Cons

That I can’t add new contacts using my phone app

Review Source

MD

Mike D.  
Director, University Transportation  
Higher Education  
Used the software for: 2+ years

### "Simple, Reliable VOIP"

January 8, 2019

5.0

Pros

Integration with other Google products is a huge plus for me (Android power user). But Google Voice is also very easy for those who may use other products (cough - Apple users - cough). When traveling I find Google voice to be extremely reliable and able to scale quality of call to match my internet speed.

Cons

Some of the interface is beginning to show it's age, though I am hopeful they will update this alongside the improvements to other G-Suite products such as gmail. Skype and FB seem to be ahead of the curve, feature wise, and Google voice is not as ubiquitous as those services IMO.

Review Source

MS

Michael S.  
Inside Sales Coordinator  
Warehousing  
Used the software for: 2+ years

### "Michael Saintz Google Voice User Review"

January 26, 2023

3.0

Pros

I like the way it is formatted, it is easy to navigate through and join the required business meetings.

Cons

I do not like the fact that a lot of scammers use this platform to aid in their cause to use peoples real number and convert them to VoIP number s by using their number in the signup section and getting the victim to text them the confirmation number, hence allowing the scammers to use the real persons number asa coverup and avoid all backlash and investigations.

Review Source

MR

Melinda R.  
Housewife  
Education Management  
Used the software for: 1-2 years

### "Google voice helps me to connect with my family easily"

October 24, 2020

4.0

Overall my experience is good with google voice. It is easy to use for all members of my family.

Pros

One of my favorite features of google voice is the ease and cost to use it as a way to communicate withy family. It is easy enough to use even my children can use it.

Cons

One of my least favorable things about Google voice is that it sometimes does not have a good connection and the quality of sound is not good.

Review Source

HH

Ham H.  
Social media management  
Design  
Used the software for: 2+ years

### "Perfect for online meetings "

December 28, 2022

4.0

Amazing

Pros

It's stress-free and let's you worry less about typing with hands

Cons

Sometimes words aren't accurately caught

Review Source

Ahsan I.  
Analyst  
Telecommunications  
Used the software for: 6-12 months

### "Google Voice Review"

March 4, 2023

4.0

Pros

Great tool built by Google for VoIP calling. Easy to use.

Cons

Nothing to dislike so far about Google Voice.

Review Source

ZH

ZoeMae H.  
Level 2 Customer Care Associates  
Furniture  
Used the software for: 1-2 years

### "Google Voice Review"

January 24, 2023

5.0

google voice has made keeping in contact and having meetings with my team very simple.

Pros

voice is very simple to use and is great for staying in contact/having meetings with team members, supervisors etc. especially for remote work.

Cons

the AV quality google provides could be better, it does not seem to rely on the type of device used as it is usually a little choppy whether on a phone or a computer.

Review Source

SH

Shannon H.  
Screener  
Hospitality  
Used the software for: 2+ years

### "I love Google voice"

December 20, 2022

5.0

Pros

Easy to use software, I recommend Google voice to everyone

Cons

Accessible offline isn't an option with my phone

Review Source

VJ

Valerie J.  
Broker & Property Manager  
Real Estate  
Used the software for: 2+ years

### "Easy to use"

January 13, 2023

5.0

Pros

Easy to use, free, perfect for what we need it for

Cons

No issues to report, I like everything about this product

Review Source

BS

Bonile S.  
Business Development  
E-Learning  
Used the software for: Less than 6 months

### "Great software - just needs more to it."

February 16, 2023

5.0

I enjoy using the software. It has amazing capability and accommodates our business well. Just some minor improvements can still be made.

Pros

It can work with 3 of our languages including isiZulu,, English, Afrikaans. Messaging and calling is smooth.

Cons

Quite pricy compared to other software. I can't set automatic responses. I can only intergrate it with Google services.

Review Source

MC

Mihaly C.  
Rewires  
Construction  
Used the software for: 6-12 months

### "Yes, Google Voice is an application that offers phone numbers worldwide and I really like this app"

January 6, 2023

5.0

My overall experience with the Google voice app was a 10. It helps me when I need to store some general information

Pros

Yes, I liked everything about Google Voice, how it was designed and thought out, it helped me in many cases

Cons

What I liked less, I can't say that I didn't like it, on the contrary, I've been using it on my phone for a long time and everything is ok

Review Source

lJ

latricia J.  
Minister  
Religious Institutions  
Used the software for: 1-2 years

### "Goggle Voice Review"

June 30, 2021

5.0

I really love the app it's work well I appreciate it very much and I will shared this device with other people around me.

Pros

The software is very good you can connect people through this application and it's very useful to handle

Cons

I only issues I have with this product it doesn't have error message that comes up a lot but other then that it's works good.

Review Source

CB

Chiffon B.  
Marketing Rep  
Entertainment  
Used the software for: 2+ years

### "Google Voice Communication"

July 11, 2021

5.0

My overall experience with Google Voice is positive. I like the ease of deployment with Google Voice.

Pros

Integration with existing business tools is easy. I like the product’s ease of use.

Cons

I feel that the hold features could be smoother. The product can freeze up at times.

Review Source

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