# Page 23 | Google Voice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 23 - Is Google Voice the right Telephony solution for you? Explore 716 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/210592/Voice/reviews

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Google Voice

4.5 (716)

[View alternatives](https://www.capterra.com/p/210592/Voice/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 23 - Reviews of Google Voice

## Showing most helpful reviews

Showing 551-575 of 716 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TB

Tierra B.  
  
Packaging and Containers  
Used the software for: 1-2 years

### "Good app for free VOIP Calls"

November 26, 2018

5.0

Pros

It's free, easy to setup and you can choose your phone number. It's the best way to mask your real phone number and maintain professionalism if youre on a budget.

Cons

In my experience, it was really hard to remove the service and oftentimes the Google Voice number would appear while I was trying to reach my contacts from my real phone number, which was quite annoying and confusing for a lot of people

Review Source

eS

edilaine S.  
farmácia  
Chemicals  
Used the software for: Less than 6 months

### "ótimo"

September 7, 2023

5.0

Serviços de qualidade, não tenho problema nenhum.

Pros

Uso diário, produto entrega com qualidade.

Cons

Não há contras, somente benefícios, quanto ao produto entregue.

Review Source

EA

Evelyn A.  
sociologist  
Civic & Social Organization  
Used the software for: 2+ years

### " Google Voice in my working life"

June 29, 2022

5.0

I think they should give more publicity to the software as not everyone knows it and this would help users like me to be in touch with more people

Pros

I like all the features that are in the software, as I must be in touch with my coworkers and we all use google services, so joining them makes us save time and not lose any detail

Cons

I do not like that it is not used by many people because if everyone used it more often it would be much easier for me to contact them

Review Source

AW

Austin W.  
Account Executive  
Automotive  
Used the software for: 1-2 years

### "Great VOIP"

September 16, 2022

5.0

Pros

Great VOIP system able to ring multiple devices and streamline funneling of calls.

Cons

Sometimes can be a pain to setup detailed features. But it works very well.

Review Source

Ernie J.  
Broker Associate  
Real Estate  
Used the software for: 1-2 years

### "null"

April 15, 2017

3.0

Review Source

Paulana H.  
Research Assistant  
Higher Education  
Used the software for: 1-2 years

### "null"

July 21, 2015

5.0

Review Source

Jennifer B.  
Head Coach  
Education Management  
Used the software for: 1-2 years

### "null"

February 26, 2017

5.0

Review Source

JJ

Joe J.  
IT  
Information Services  
Used the software for: Less than 6 months

### "Simple and effective VoIP"

December 16, 2021

5.0

Pros

Google voice is extremely simple to use and setup. It is a must have for any small business or independent contractors. It provides extreme flexibility in managing your business and keeping in contact with your associates and customers.

Cons

Google voice is the best VoIP option. There is nothing not to like.

Review Source

FR

Fara R.  
Housewife  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "The best way to stay secure "

January 15, 2024

5.0

Pros

I can give out my Google voice number instead of my actual number, especially when dealing with strangers or where I feel like it's not too secure to use my number.

Cons

There's nothing not to like about Google voice.

Review Source

DF

Dennis F.  
Store Manager  
Retail  
Used the software for: 2+ years

### "A get backup number"

June 4, 2021

5.0

Great overall

Pros

The fact that you can use your Google voice number instead of the personal number.

Cons

There are no real cons for this product.

Review Source

MG

Marissa G.  
owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "When I switched from private practice to a brick/mortar business, Google Voice helped me transition"

December 28, 2022

5.0

I really liked using it during my transition from private practice to a larger business. Calls to my private line were overwhelming me and this took off much of the pressure.

Pros

Easy to use and set up. I was able to forward calls from my personal line (which I was using for my business, too) to this one and transition into a new business line.

Cons

It's a basic phone line. You can text and leave messages, but it's not really meant for a busy business.

Review Source

IHE

Itay Haim E.  
BLOWING  
Animation  
Used the software for: 6-12 months

### "PRETTY GOOD PRODUCT"

July 14, 2021

4.0

Pros

That you can call for free, you don't have to pay to call your associate

Cons

That it is not that easy to use, the software is not friendly

Review Source

RE

Rebecca E.  
N/A  
Individual & Family Services  
Used the software for: 2+ years

### "Great free communication option for calls in the US"

August 31, 2022

4.0

Pros

Google Voice is a great free app to use for communicating with other numbers in the US. It is very easy to use and has a great layout.

Cons

The two cons that I feel it has is that if you want to communicate with numbers out of the U.S. you need to pay in order to make those calls. Second, when transcribing voicemails it is hardly ever accurate, which could be frustrating for hearing impaired individuals.

Review Source

RR

Ryan R.  
Sales  
Medical Devices  
Used the software for: 2+ years

### "Keeps Robo Calls and telemarkers out"

April 13, 2021

5.0

I used it as a second line for work, as did many of my coworkers. It worked just as you would expect.

Pros

Okay, so I know from both personal use, and from calling people as sales, that it's very effective at keeping unwanted callers out lol I worked as a recruiter and it makes you say your name depending on how it's set up. It's also free, so cheaper than having a second line.

Cons

None. There are no negative features for the product. If you choose to have a second line, or make this your first one, it acts exactly like another phone line.

Review Source

dB

daniela B.  
cambio valuta  
International Trade and Development  
Used the software for: Less than 6 months

### "buono ma mancano aggiornamenti"

October 31, 2023

5.0

Pros

È facile da usare, ma l'abbiamo cambiato in ZOOM poiché a volte si bloccava

Cons

Non so se fosse la nostra connessione o quella del nostro capo, ma a volte si bloccava.

Review Source

aN

alessandro N.  
societa affitti  
Think Tanks  
Used the software for: I used a free trial

### "REVIEW google voice"

September 20, 2023

4.0

Pros

Possibility to make call for free for meeting

Cons

not so different to any other app for voicing(ex whatap)

Review Source

DS

Deniz S.  
Instructor  
Education Management  
Used the software for: 2+ years

### "It used to be good but not anymore"

February 8, 2022

2.0

I used to use this application very often for my international calls. Yet, nowadays, it is extremely hard and long to establish an account to start using it.

Pros

I really liked the feature that I could call any number internationally regardless they are landline or cell phones.

Cons

You can't really buy money to make the calls. Application requires additional steps like getting a virtual phone number, which I do not understand why.

Review Source

AB

Ashley B.  
Sales associate  
Retail  
Used the software for: Less than 6 months

### "Google voice review "

December 2, 2022

5.0

I love it personally one of my favorites and I recommended it to all my friends and family.. it's very easy and convenient to use

Pros

I like most about Google voice is that it's easy to use . Very convenient. You can log in using your Google information. It comes in handy and you can easily make calls right over the internet

Cons

The only thing I don't like is that it only works with Google apps... And you cannot call toll free numbers on it

Review Source

NS

Niki S.  
Counselor  
Education Management  
Used the software for: Less than 6 months

### "Google Voice"

November 20, 2023

5.0

Pros

I really like that I can call clients with a phone number different than my work extension as I am not always calling from work.

Cons

I do not like that I have to pay for it, but it is worth the money.

Review Source

Anggra A.  
IT Support  
Newspapers  
Used the software for: I used a free trial

### "Google voice is application that can make a call over internet"

May 22, 2023

4.0

With ggogle voice we can make a call over internet with clear sound and no delay

Pros

The most i like from the ggogle voice is the sound is more clear and no delay voice

Cons

The least like from this application is we have to use number phone USA or Canada phone

Review Source

JR

Jeswanth R.  
Technology Analyst  
Information Technology and Services  
Used the software for: I used a free trial

### "Voice by Google review"

March 17, 2023

4.0

Pros

It is used to enter the text in the browser without typing in the search bar.

Cons

Some times google could not recognize the words we have spoken.

Review Source

MC

Mariah C.  
Client Success Representative  
Real Estate  
Used the software for: Less than 6 months

### "It makes sensing texts while my hands are busy pretty easy"

January 4, 2019

5.0

Pros

I've used Google Voice mostly for sending texts. I just say out loud what I want to write and the software takes care of the rest. I'm impressed at how accurate or sensitive it is at picking up words. For the most part, it translates most of what I want to say in written form.

Cons

Sometimes it might be tricky to use, especially if you're pronunciation is a bit off or if the word you are trying to use is very similar to another one phonetically.

Review Source

VR

Verified Reviewer  
Acquisitions specialist  
Real Estate  
Used the software for: 6-12 months

### "Good Choice "

March 15, 2021

4.0

Pros

Easy to use with no additional download needed

Cons

Call quality can be improved but overall not bad

Review Source

CS

Carlo S.  
Leasing Consultant  
Construction  
Used the software for: 2+ years

### "Google Voice is the best for business phone"

August 16, 2021

5.0

Pros

I love how it integrates with all other google apps.

Cons

I wish you could pick which devices you want to receive calls on, even if they’re logged in on more than one.

Review Source

LM

Lourdes M.  
Receptionist  
Law Practice  
Used the software for: 2+ years

### "It's a new telephone line"

July 14, 2022

5.0

I have had great experiences. Especially when I hear from friends that have my Google telephone number.

Pros

Easy to use. My telephone number is not public and I don't get telemarketing calls.

Cons

That you are not able to add many people to the conversation

Review Source

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