# Page 24 | Google Voice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 24 - Is Google Voice the right Telephony solution for you? Explore 716 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/210592/Voice/reviews

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Google Voice

4.5 (716)

[View alternatives](https://www.capterra.com/p/210592/Voice/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 24 - Reviews of Google Voice

## Showing most helpful reviews

Showing 576-600 of 716 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JB

Jacob B.  
Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Not bad big company voice product"

July 29, 2021

3.0

Pros

Ability to make voice call via the internet Forwarding features are great

Cons

Not offered internationally, defeats the purpose of voice calls over the internet

Review Source

KL

Kristen L.  
Instructional aide  
Education Management  
Used the software for: Less than 6 months

### "Google Voice is the choice"

April 18, 2023

5.0

Overall, my experience with Google Voice has been great. The privacy that it provides is incredible.

Pros

Google Voice is easy to use. It has great privacy features and can help me prevent callers from seeing my actual cell phone number.

Cons

There’s honestly nothing that I dislike about this software. I’ve been very happy with it and its features.

Review Source

CA

Chris A.  
Owner  
Construction  
Used the software for: 1-2 years

### "Google Voice has improved my business"

August 25, 2021

5.0

Pros

I like how you can forward Google Voice calls to your existing phone lines

Cons

Some customers are put off by the answering prompt that Google Voice requires

Review Source

VR

Verified Reviewer  
Scientist  
Education Management  
Used the software for: 1-2 years

### "Google voice review"

December 6, 2022

4.0

Its good

Pros

It's user-friendly nature and accurate navigation

Cons

Sensitivity is still an issue to be resolved

Review Source

KL

Kelsey L.  
Care Coordinator  
Hospital & Health Care  
Used the software for: 6-12 months

### "Conference calls"

November 5, 2020

5.0

So overall my experience has been very good and we continue to use this app everyday and will continue to do so.

Pros

This is such a good program that we use weekly with our monday morning conference calls. I like how it sends to everyone and the convenience it puts on my calendar.

Cons

I have not yet ran into a problem or con while using google voice. Sometimes the call cuts out but i believe that to be the phone reception and not the app.

Review Source

MD

Meg D.  
Housewife  
Food & Beverages  
Used the software for: 1-2 years

### "Annoying VOIP"

November 3, 2022

1.0

Pros

It's free. That is about all I have nice to say.

Cons

Oy this app! If you don't use it often enough they take your number. Scammers can use it to hijack your cell number. It's slow, sounds lousy, and isn't secure.

Review Source

MP

Michele P.  
Informatico  
Information Technology and Services  
Used the software for: 6-12 months

### "Buona applicazione di calling"

November 12, 2023

4.0

Pros

Ottimo utilizzo e ottimo suono in chiamata

Cons

Audio un pò basso ed alcune interruzioni nelle chiamate

Review Source

LO

Laura O.  
Project Manager  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Everything but the transcription is great"

January 14, 2023

4.0

Overall, this is a great way for all to be able to check voicemails.

Pros

Easily gets you your voice messages that you need and also adds a transcription with option to view or hear the message.

Cons

The text/ transcription can be pretty far off from what the voicemail says. It's hard to rely on just the transcription, but it does give you an idea.

Review Source

TLG

Tatiana Leite G.  
assistente  
Facilities Services  
Used the software for: Less than 6 months

### "Avaliação Google voice"

July 20, 2023

5.0

Pros

Interessante estar agregado ao google e ser pré pago.

Cons

Me atende em todos os sentidos sem falhas.

Review Source

MR

Marina R.  
Paralegal  
Legal Services  
Used the software for: 1-2 years

### "Practical software"

January 13, 2023

5.0

Pros

I like that you can choose a phone number from your general area.

Cons

I have no concerns about the product, it's very helpful.

Review Source

VR

Verified Reviewer  
Student  
Writing and Editing  
Used the software for: Less than 6 months

### "Google Voice is Safe and Private"

November 15, 2023

4.0

Pros

Google Voice allows me to choose who I want to talk to. I can talk to anyone without using my personal phone number.

Cons

I didn't like that when I tried to use Google Voice, I had a difficult time making calls.

Review Source

AA

Ashwani A.  
Computer Programmer  
Computer Software  
Used the software for: 2+ years

### "Value for Money for International calling"

June 29, 2022

5.0

Pros

Very Inexpensive for international calling. Provides an alternate number for domestic use

Cons

At this point I did not have any issues over the usage of this product

Review Source

MA

Md A.  
Operations Manager  
Higher Education  
Used the software for: Less than 6 months

### "My second number at no cost"

July 14, 2021

5.0

Overall google voice is more then worth it. Its a second number for free with no catch.

Pros

I love this software because it is a phone number with no catches or strings attached for free. The layout is nice and simple. If you have ever used a phone before you can use voice.

Cons

There was nothing much wrong sometimes I wouldn’t get notifications about missed calls to my email. Other than that its been great!

Review Source

AW

Alyssa W.  
LPC  
Mental Health Care  
Used the software for: Less than 6 months

### "Easy Phone Service Option"

February 14, 2023

4.0

Pros

You pay as you use it, it's inexpensive, and it's pretty easy to use.

Cons

The service isn't always great and I've had some dropped calls, but that's been my experience with any phone system.

Review Source

TM

Tasneem M.  
Associate Professor  
Higher Education  
Used the software for: Less than 6 months

### "Top solution for Voice calls and messages"

November 14, 2023

5.0

Pros

1\. It is user friendly. 2. Easy to setup and navigate. 3. Clear and high-quality audio and video. 4. Gmail account facilitate calling and receiving calls. 5. Can send and receive text messages. 6. Can set up group calls. 7. International calls are clear.

Cons

1\. Works only with Google apps. 2. It's pricey.

Review Source

RV

Rauquiele V.  
Usuario google  
Fine Art  
Used the software for: Less than 6 months

### "Otim para o dia a dia"

January 13, 2023

5.0

Pros

great option for people, really know who is making the call, and thus know how important it is in cases of extreme difficulty in availability at the moment.

Cons

great option for people, really know who is making the call, and thus know how important it is in cases of extreme difficulty in availability at the moment.

Review Source

TG

Tasha G.  
School Receptionist and Registrar  
Education Management  
Used the software for: 1-2 years

### "Life changer when working from home and you don't want parents to have your phone number. "

July 18, 2022

5.0

Pros

Google voice was easy to set up and use. During covid and remote learning times I had to work from home a lot and needed to communicate with parents often. I didn't want them having my personal cell phone number so I used Google voice, it gave me a phone number I could share with parents and it gave them a way of communicating with me while keeping my personal cell phone number private.

Cons

The only con was that toll free numbers aren't supported.

Review Source

DE

Destiny E.  
RFSW  
Human Resources  
Used the software for: Less than 6 months

### "Ring Ring "

March 27, 2024

4.0

Google Voice is good to use a good alternative is free texting apps. Good for business use.

Pros

Works well with IOS my work computer. Transcription was typically good for calls. Offers free numbers, calls are free in the US, you can call internationally for an extra fee. Easy to sign up and set up your account.

Cons

Collaboration is limited, it can be difficult to manage contacts, be careful with months of none use as your number will be disconnected.

Review Source

AM

Anthony M.  
Sales and Operations Manager  
Publishing  
Used the software for: Less than 6 months

### "An excellent option for a business line"

May 28, 2021

5.0

Google Voice makes it easy to separate work from personal calls without any hassle of switching devices or starting a new line.

Pros

Google voice offers calling, texting, screening, and voicemail all for a very affordable price. It can provide a dedicated business line with no extra headaches.

Cons

I do not have any complaints about Google Voice. There are limited features but they are the features we need.

Review Source

KC

Kenneth C.  
Owner  
Automotive  
Used the software for: I used a free trial

### "Google Voice"

December 22, 2022

4.0

Definitely recommend this app great tool for businesses

Pros

The product is user friendly and also great communication. Loved the features that were offered with the app

Cons

Don’t really have any dislikes as far the app. Loved all the features and everything that was offered

Review Source

RK

Rahul K.  
Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "Very cheap call rates"

August 29, 2022

5.0

Pros

It lets you make international calls at cheap rates

Cons

The user interface of the app could be improved

Review Source

VR

Verified Reviewer  
Administradora  
Information Technology and Services  
Used the software for: Less than 6 months

### "Very good service"

May 9, 2018

4.0

Pros

I love google voice for many reasons, the main one is that it allows me to filter the calls I want to answer, letting me hear the name of the caller before. The function of transferring calls to another number is also very useful.

Cons

I think it could improve its features and add new features. Sometimes false calls come in or it stops working for no apparent reason.

Review Source

BS

Binit S.  
Senior Engineer  
Computer Software  
Used the software for: 2+ years

### "International Calls at Finger Tips"

July 29, 2021

5.0

We need to make international calls once in a while, Google Voice makes it easy to call. There are web based solutions available for making a call but internet access is not needed with Google Voice and it has very reasonable rates.

Pros

It allows to reload the balance pretty easily. You can make international calls just by prefixing the country code to the phone number.

Cons

Apple Iphone makes you go to the Google Voice App and then dial the number from there.

Review Source

RL

Robert L.  
Independent contractor  
Wireless  
Used the software for: 2+ years

### "Google voice"

February 11, 2023

5.0

Pros

Great second line option for mobile devices

Cons

Late notifications but could be mobile service and not really a google app problem

Review Source

HH

Heejin H.  
consultant  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Increasingly relevant in the age of remote work"

February 11, 2024

4.0

Pros

When our team was in a WeWork for several years, we had limited office space and many employees worked remotely - even in different countries. For an organization whose employees were mostly not in our physical office, we needed an office phone number that wasn't a landline in an office that someone might not be here to pick up. Google voice helped us get that and also allowed us to have more than 1 person manage the line.

Cons

Google voice is still not that common so managing it and figuring out how to use it effectively across multiple devices was still difficult.

Review Source

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