# Page 25 | Google Voice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 25 - Is Google Voice the right Telephony solution for you? Explore 716 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/210592/Voice/reviews

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Google Voice

4.5 (716)

[View alternatives](https://www.capterra.com/p/210592/Voice/alternatives/)

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Last updated March 13th, 2026

# Page 25 - Reviews of Google Voice

## Showing most helpful reviews

Showing 601-625 of 716 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TC

Timothy C.  
Bartender  
Food & Beverages  
Used the software for: 6-12 months

### "Google Voice-Where hopefully you get through..."

December 20, 2020

5.0

It was mediocre. Some calls wouldn't even go through and.others would right away. I definitely wouldn't use this as my everyday calm app.

Pros

It was pretty simple to use. It had a sleek design via the website.

Cons

The application itself was not good. I didn't like the design or setup of it at all.

Reason for choosing Google Voice

With text now you almost can never hear the other person. Connectivity issues.

Review Source

KZ

Kevin Z.  
Real Estate Investor  
Real Estate  
Used the software for: Less than 6 months

### "Helps run my small business "

April 22, 2021

5.0

Google voice in all has been a great software to use. I would definitely recommend it.

Pros

I like google voice so that my customers don't have to call my personal cell phone number. The app is super easy to use and it allows me to know which calls are personal vs. business.

Cons

I wish it was a little easier to use and set up. Also, I think the texting can be a little better.

Review Source

CP

Carlos P.  
QAE  
Computer Software  
Used the software for: I used a free trial

### "Google Voice Review"

September 6, 2023

4.0

Pros

I used Google Voice because we have free calling within US. Google Voice is really good because we have integration with Google Workspace and voicemail transcription which helped me a lot.

Cons

Would be nice if Google Voice improve in terms of international calling. Sometimes I had quality issues in the calls. And lack of advanced features.

Review Source

JJ

Janis J.  
Student worker  
Education Management  
Used the software for: 1-2 years

### "Work Phone"

December 21, 2021

4.0

It would be better if they make their app more user friendly.

Pros

Google Voice allows me to get an extra number to call or text for work so that I can manage my personal and work number easily. Also, you can choose your preferred number.

Cons

It requires you to have an existing phone number to use Google Voice. Also, it is hard to distinguish whether the caller is calling your personal number or Google Voice number as it does not always show.

Review Source

VR

Verified Reviewer  
Office Manager  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Google Voice is so helpful!"

December 14, 2020

5.0

Pros

We don't offer phone service with our customer support department, but Google voice allows people to leave us voicemails that we can use to reply to customers via email, which is super helpful.

Cons

There's nothing more I could really ask for, the transcriptions of voicemails is great and all we need.

Review Source

MG

Matt G.  
Teacher  
E-Learning  
Used the software for: 2+ years

### "Great for having another work number!"

February 23, 2023

5.0

Pros

We use Google Voice to communicate with parents and have IEP meetings. This is a great way to have parents contact us, but not have parents have our private phone numbers.

Cons

Free and easy to use and set up. It makes sending meeting invites fast and easy.

Review Source

PH

Ping H.  
Sampler  
Supermarkets  
Used the software for: 2+ years

### "decent voice application"

June 30, 2018

4.0

Pros

I find that this application can be used throughout different google accounts (gmail, google calendar...) which is pretty convenient so that I do not need multiple voice apps

Cons

one thing i find that is very bothersome is that sometimes when i am typing on the google keyboard, i accidentally click on google voice and it makes that sound even when my phone is on mute

Review Source

CJ

Carlos J.  
Diseñador  
Design  
Used the software for: 6-12 months

### "practical and fast service"

June 24, 2022

4.0

I find it comfortable the help that makes it easier for me to find what I am looking for just by giving the order verbally

Pros

it is very useful to find what I want in google without typing

Cons

sometimes he doesn't understand the order I give him

Review Source

AS

Andre S.  
Owner  
Photography  
Used the software for: Less than 6 months

### "Easy to use phone service "

February 16, 2023

5.0

Pros

Gives my business the ability to use a phone via the computer and allowed me to use a dedicated number and sync across all my devices.

Cons

It used to be a little buggy but has been reliable since updates

Review Source

Manash M.  
Google Voice Review  
Design  
Used the software for: Less than 6 months

### "Google Voice Review"

February 25, 2023

3.0

Good

Pros

It is very easy to use for personal purposes.

Cons

Business purpose is costly than others. It is not available is Indian consumers, which is very annoying.

Review Source

AH

Andrea H.  
owner and curriculum designer  
Education Management  
Used the software for: 6-12 months

### "Very useful"

July 15, 2021

5.0

Overall, I am happy with it and will continue using it.

Pros

I have been overall very pleased with google voice. I find it very easy to use now and it was easy to learn and navigate in the beginning.

Cons

I have no negatives about google voice right now. I have been very pleased with it and it has been very helpful.

Review Source

DL

Debi L.  
Social Media Creator  
Religious Institutions  
Used the software for: 1-2 years

### "Google Voice is a Plus"

November 4, 2022

5.0

Pros

I like you can send and receive calls from gmail. You also get voicemail with transcription. You are able to block unwanted numbers. Its easy to set up for conference calls and you have the ability to record phone calls.

Cons

I don't have any cons for this software.

Review Source

GDC

Guy Daniel C.  
designer  
Design  
Used the software for: I used a free trial

### "Best apps"

May 24, 2022

5.0

Pros

the app makes my life much easier, especially at home.

Cons

if the app doesn't hear the pronunciation of a word too well, it does the opposite.

Review Source

VR

Verified Reviewer  
Digital Learning Coach and IT Integrator  
Education Management  
Used the software for: 2+ years

### "Best for international calls"

July 25, 2018

4.0

Pros

Google Voice enables you to call most of the American businesses for very cheaply or for free from many countries. This is the reason I use Google Voice regularly.

Cons

I use Google Voice on a browser because a mobile application is not working properly. In some countries, you can not even download the application from the Appstore.

Review Source

AG

Amin G.  
Research assistant  
Higher Education  
Used the software for: Less than 6 months

### "A recent substitute for hangout "

July 7, 2021

4.0

I used hangout and recently google switched to voice for the same purpose I used hangout so I had to install voice. generally, it is doing the job well and I will continue using this app since it is cheap for international calls.

Pros

It is a free service for calling inside US. You can charge it and have international calls. The international calls are amazingly with good voice quality and get connected very fast.

Cons

The app needs to have an appealing and practical work environment. Working on a cellphone with the app is a bit challenging . It needs to be improved.

Review Source

IN

Iulian N.  
PM  
Computer Software  
Used the software for: Less than 6 months

### "Voip from Google"

December 31, 2022

4.0

Pros

Integrates well with other Google products.

Cons

Not as many integrations as expected, and pricing feels on the higher side.

Review Source

DW

Deanna W.  
Call Center Agent/Assistant  
Telecommunications  
Used the software for: 1-2 years

### "Review for Google Voice"

June 26, 2021

5.0

My overall experience with Google Voice has been really good. I would surely recommend it to others. At which, I have to several. They all have said they like it as well.

Pros

I really like using Google Voice. It is user-friendly. It makes it easy to use on my mobile phone when not on my PC. I do not have to use my personal number for work-related calls.

Cons

The only thing that I would suggest on this software is to make it to where it can be more personalized for customization. Whether that be for work or home.

Review Source

VR

Verified Reviewer  
Account Executive  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great secondary phone number for flying under the radar"

January 5, 2023

5.0

Pros

perfect solution for getting back in touch with someone who might need a call/text from a different number

Cons

can confuse people or potentially show up as spam

Review Source

DJ

Dominika J.  
student  
Higher Education  
Used the software for: 6-12 months

### "Easy to use and functional"

July 15, 2021

5.0

A very useful app, well made and easy to use.

Pros

The app has good functionalities such as free calls, texts, sending photo and video. It has good voice recognition.

Cons

Sometimes I get spam calls/texts. Other than that I'm satisfied with the service, I would recommend it

Review Source

Niko T.  
  
  
Used the software for: 6-12 months

### "Great product works on all your devices"

June 6, 2017

2.0

II absolutely love using google voice as a secondary number to talk to friends its a great app apart from iphone. If you're looking for a free solution this is it

Pros

Best free phone/text app period and it's FREE!

Cons

We need better admin control in the Android app

Review Source

SM

Stephanie M.  
Student  
Education Management  
Used the software for: 1-2 years

### "Great Voice Calling Software"

May 9, 2022

4.0

Pros

I like that this software is easy to set up and easy to use. It is great that I can give someone my Google voice and have the calls directly to my cell phone without giving my cellphone number.

Cons

There are technical issues that cause dropped calls and the customer support is not that good. I wish I was able to record outgoing calls.

Review Source

JC

Jessica C.  
Spa Manager  
Hospitality  
Used the software for: 6-12 months

### "Google Voice is a great texting option"

May 18, 2021

5.0

Overall, I would recommend Google Voice if you do not have texting in your booking software program

Pros

Easy to use! Another way to text or call our clients before we switched to a different booking software.

Cons

No cons with Google Voice. Helped our spa when we were trying to get ahold of our clients. Very user friendly!

Review Source

KH

Kristina H.  
Processor  
Security and Investigations  
Used the software for: 2+ years

### "Great functions and easy to use"

January 13, 2023

4.0

Pros

Google Voice is simple to use. I enjoy having a business number and the ability to forward calls.

Cons

Depending on internet connection can be a hassle but doesn't effect the use.

Review Source

ZS

Zachary S.  
Dean of Students  
Education Management  
Used the software for: 1-2 years

### "Convenient"

May 11, 2022

5.0

Pros

It is wonderful how user-friendly and simple this program is. It is nice to be able to use my cellphone when outside of the office without having to give out my personal number away to parents and my employer's vendors.

Cons

I don't really have negative things to say about this service, it delivers on what it is advertised to be.

Review Source

DJ

Dylan J.  
Brand Manager  
Entertainment  
Used the software for: Less than 6 months

### "Google Voice Rocks!"

May 9, 2023

5.0

Pros

Google Voice is secure and very safe. It’s efficient and fast.

Cons

Every once in a while it crashes. But the support is very helpful. Sometimes it takes some time to navigate.

Review Source

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