# Page 27 | Google Voice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 27 - Is Google Voice the right Telephony solution for you? Explore 716 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/210592/Voice/reviews

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Google Voice

4.5 (716)

[View alternatives](https://www.capterra.com/p/210592/Voice/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 27 - Reviews of Google Voice

## Showing most helpful reviews

Showing 651-675 of 716 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DK

David K.  
  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "null"

May 1, 2016

5.0

Review Source

RB

Rhea B.  
Student  
E-Learning  
Used the software for: Less than 6 months

### "Perfect for Calling!"

April 22, 2022

5.0

Overall, great communication system!

Pros

I like that it functions the same as a normal phone number! I can call friends and family through google voice if I ever need to. I also love that there is a web browser option!

Cons

I do not like that it has to link to another number, I think it would be nice if it could be separate, but other than that, love it!

Review Source

MP

Marcellus P.  
Delivery Driver  
Photography  
Used the software for: 1-2 years

### "Google Voive Review"

February 6, 2023

4.0

Pros

This is a awesome and sophisticated app for blocking unwanted numbers and spam.

Cons

Some features have changed and it makes it app somewhat unstable. Some spam still gets through as well.

Review Source

JA

Jidel A.  
Agronome  
Farming  
Used the software for: 1-2 years

### "Saisie de la voix"

February 28, 2023

5.0

Pros

L'efficacité de transcrire la voix dans le cas de recherche en ligne

Cons

Enregistrer des mots tel qu'ils sont prononcés dans certaines langues

Review Source

NN

Nguyen N.  
Student  
E-Learning  
Used the software for: 1-2 years

### "Student Review on Google Voice"

January 10, 2023

3.0

Pros

I liked how it was an accessible software for calls and school collaborations.

Cons

I did not like its quality as compared to other softwares.

Review Source

SS

Suelen S.  
Secretaria  
Facilities Services  
Used the software for: I used a free trial

### "Simples "

January 5, 2023

5.0

Experiência muito boa

Pros

Ajudou muito meu atendimento, meu clientes gostaram do atendimento por áudio

Cons

Foi difícil de achar este recurso, apesar de estar no meu orçamento acredito que para algumas pessoas ainda esta caro

Review Source

HA

Hailey A.  
Educator  
Education Management  
Used the software for: Less than 6 months

### "Dependable product"

January 12, 2023

5.0

Pros

Google Voice is a very reliable product compared to some of its competitors. You don't worry about whether the software will crash while you're using it.

Cons

It can be tricky transitioning from other services that you're more used to and trying to get peers or colleagues to transition as well, but that could be true of transitioning between any two products.

Review Source

JZ

Jiabao Z.  
Phd  
Alternative Medicine  
Used the software for: Less than 6 months

### "depends on person "

July 16, 2022

5.0

Pros

For US or Canadian users, this is a great option. Because he is free. You can customize the number to use as a business phone number. This protects your privacy very well.

Cons

Sometimes people complain that they can't hear me clearly.

Review Source

VR

Verified Reviewer  
Enterprise Account Executive  
Computer Software  
Used the software for: 2+ years

### "Great Voip"

March 12, 2018

4.0

Pros

Basic Voip system. I primarily use it in conjunction with 8x8 to have a free number pop up on my phone.

Review Source

lR

laura R.  
AGENTE DE VENTAS  
Insurance  
Used the software for: Less than 6 months

### "software útil con numero virtual"

March 16, 2023

5.0

Pros

Lo que mas me gusta de este software es el tener un numero virtual y no tener que utilizar tu numero de teléfono, cuando tengo que viajar no me tengo que preocupar de los costes añadidos de algunas compañías con el tema de salir al extranjero, solo con tener acceso a internet os vale.

Cons

La calidad de las llamadas en algunas ocasiones es bastante flojilla depende de la conexión a internet y en ocasiones también el inicio es bastante lento.

Review Source

JR

JESSICA R.  
CEO  
Retail  
Used the software for: Less than 6 months

### "Google voice is the best!"

June 16, 2021

5.0

This is the only VOIP software that i use and i love it!

Pros

I also love the app which makes it even more convenient. It's basically like having a second phone # and I have the reassurance of customers not knowing my actual phone number.

Cons

I wish there was a feature that allowed you to receive text messages to your real phone instead of through the google voice application

Review Source

CD

Christopher D.  
Quality Assurance Specialist  
Food & Beverages  
Used the software for: I used a free trial

### "Google Voice Service Review"

February 19, 2023

5.0

Overall, I still would recommend it to other people because of its prons.

Pros

The thing with Google Voice, it is very easy to use and at the same time, it is free which means it is accessible to everyone with smart phones.

Cons

There are times that it would take too much time to load or call someone.

Review Source

NM

Nicole M.  
Program Manager  
Insurance  
Used the software for: Less than 6 months

### "Nicole Review"

May 22, 2023

5.0

Pros

Very easy to use and worked just as well as a phone would

Cons

I do not remember not liking anything about google voice

Review Source

MS

Michelle S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Very Reputable and Easy to Use "

February 16, 2023

5.0

Pros

Works just like a phone very easy to use in meetings!

Cons

If your connection isn't stable the app freezes.

Review Source

TN

Timothy N.  
musician  
Entertainment  
Used the software for: Less than 6 months

### "Solid Product"

June 29, 2021

4.0

Google voice is a great option for those who need access to a phone but don't want a plan through verizon

Pros

I enjoyed the clarity of the phone calls, it was much clearer than the facetime quality, so I think I enjoyed this more.

Cons

The user interface isn't as intuitive as I was hoping, It sorta took a minute to figure out all of the navigation through the app

Review Source

HappyFeet Legends O.  
  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "null"

February 15, 2016

4.0

Review Source

MM

Margaret M.  
Impiegata  
Management Consulting  
Used the software for: 6-12 months

### "È un servizio telefonico"

March 1, 2023

3.0

Pros

La possibilità di poter fare riunioni telefoniche anche coprendo lunghissime distanze

Cons

Il costo abbastanza elevato per questo non viene utilizzato molto da me

Review Source

AM

Alexander M.  
Repair technician  
Consumer Electronics  
Used the software for: Less than 6 months

### "Google voice makes calling over the internet easy "

February 12, 2023

4.0

Overall Google voice is a great product I would recommend anyone to try if they have a need for voip calling.

Pros

Like most Google products, Google voice is easy to use with simple, intuitive controls that are quick to grasp and make use of.

Cons

I wish the setup process was a little simpler but overall was not that bad, just a tad time consuming.

Review Source

AC

Andrea C.  
libero professionista  
Internet  
Used the software for: I used a free trial

### "La SOLUZIONE per chiamate e messaggi, ma con alcune limitazioni"

February 15, 2023

5.0

Nel complesso mi è stato utile, ma non indispensabile

Pros

La facilità di utilizzo, e la possibilità di essere usato su diversi dispositivi e piattaforme

Cons

Opzioni personalizzate un po' limitate e in base al paese in cui ci si trova

Review Source

JL

Julieann L.  
Admin  
Government Administration  
Used the software for: Less than 6 months

### "No Clue How to Use"

July 26, 2021

3.0

Pros

If I were able to figure out how to use it, I think I would love being able to work 100% off my computer, rather than juggling computer, landline phone and cell phone

Cons

That's easy. No idea how to set it up. If I can't figure out how to use it within a minute, then I am on to something else. Looks like I can't use my own number? Only a Google Voice number?

Review Source

LA

LeAnne A.  
Monitor tech  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Good software for getting a alternative number to use for business"

December 8, 2022

4.0

Pros

I love that you are given a separate phone number attached to your phone. Makes being anonymous a bit easier

Cons

Sometimes choosing the number can be hard. I wish it would just assign numbers unless you need it to be from a certain area.

Review Source

CF

Camila F.  
Analyst  
Entertainment  
Used the software for: 6-12 months

### "Google Voice is excellent"

June 24, 2022

5.0

Pros

I like that Google Voice provides phone number to call and send text and voice messages. And it's of excellent quality.

Cons

You've been answering me perfectly. It is excellent and very useful.

Review Source

VR

Verified Reviewer  
Teaching Assistant  
Education Management  
Used the software for: Less than 6 months

### "A Bit Confusing"

April 15, 2021

4.0

Google Voice is not too complex but could have been better

Pros

You can contact people from your computer and create a new phone number without the need of purchasing a new simcard

Cons

It’s still confusing to create a new number. Google Voice doesn’t function super smoothly and it took lots of times to create the number

Review Source

IS

Ishan S.  
Co Founder  
Hospitality  
Used the software for: I used a free trial

### "Unified Service For One Number"

October 3, 2019

3.0

Pros

Following is what i like about Google Voice: 1) With one number i can integrate all my other communication 2) Love the call recording feature 3) Call conferencing feature is also very nice 4) It is not a chargeable service

Cons

Shifting numbers you are already using was not very convenient for me

Review Source

SS

Srinivas S.  
Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "Google Voice"

January 7, 2022

5.0

Pros

Messages can be sent to voice number, which in turn then can be forwarded as an email which is pretty neat.

Cons

Transciptions of voicemails are sometimes comically bad

Review Source

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