# Spoke Dispatch Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Spoke Dispatch Software - reviews, pricing plans, popular comparisons to other Route Planning products and more. Source: https://www.capterra.com/p/210604/Circuit --- # Spoke Dispatch Software Review 2026: Features, Integrations, Pros & Cons Last updated on May 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Spoke Dispatch ## What is Spoke Dispatch? Spoke is a sophisticated last mile management tool that is simple to use. Real-time route management and optimization help users solve problems as they occur, saving users time and money. With Spoke's easy-to-use software and intuitive app, users can create their first route and start with teams using Spoke the same day. ## What is Spoke Dispatch used for? [Route Planning](https://www.capterra.com/route-planning-software/)[Delivery Management](https://www.capterra.com/delivery-management-software/) Recognitions Shortlist Overall rating Based on 105 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $125 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Route Planning / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Spoke Dispatch alternatives [4.6 (1,457)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (375)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [5.0 (20)](https://www.capterra.com/p/204166/Cigo/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (55)](https://www.capterra.com/p/202055/eLogii/reviews/) Starting price $575.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/210604/Spoke/alternatives/) ## FAQs about Spoke Dispatch Overview ### What problems does Spoke Dispatch solve? Spoke Dispatch solves manual route building, scattered delivery visibility, and time-consuming customer ETA updates by centralizing route optimization, driver tracking, proof of delivery, and notifications in one system. Dispatchers, office managers, delivery teams, charities, and small fleet operators benefit most from faster planning, fewer errors, and smoother last-mile coordination. Answer based on 84 reviews Overview ### Which roles and teams benefit most from Spoke Dispatch? Spoke Dispatch is most used by owners, CEOs, and directors overseeing service operations, alongside operations managers, office managers, and dispatch teams coordinating daily schedules. Administrative and client service staff benefit from streamlined booking, routing, and communication, while IT and general managers use it to improve visibility, efficiency, and team accountability. Answer based on 105 reviews Overview ### What company size and industries is Spoke Dispatch built for? Spoke Dispatch is built primarily for small delivery and courier businesses, with 94% of reviewers from small businesses and Food & Beverages the top industry at 21%. It also serves Retail at 14% and Logistics and Supply Chain at 7%, especially for route planning, the main use case for 52% of reviewers. Answer based on 105 reviews Features and Usability ### What are the key features of Spoke Dispatch? Spoke Dispatch includes core dispatch tools like route planning, route optimization, delivery management, and driver management. Differentiating features include live driver tracking, dynamic ETAs, customer notifications, and proof of delivery. Reviewers also highlight mobile apps, spreadsheet import/export, and a centralized dashboard for tracking route progress. Answer based on 51 reviews Pricing ### How much does it cost and what fees or limitations are included? Spoke Dispatch starts at $200/month for the Premium plan with 2,000 stops included, while the Expert plan costs 1,000/month for 12,000 stops. A free trial is available. Reviewers often call it cost-effective and good value, though some small businesses say pricing feels high as delivery volume grows. Answer based on 16 reviews Integrations ### Which third-party tools and platforms does Spoke Dispatch integrate with? Spoke Dispatch integrates with Salesforce Service Cloud and DQ - Bottle Service Software, based on reviewer-confirmed use cases for order issue tracking and route uploads. Official catalog listings also show connections to Shopify and Zapier, giving Spoke Dispatch 4 third-party integrations across CRM, delivery operations, ecommerce, and automation. Answer based on 14 reviews Getting Started and Support ### What training and onboarding options does Spoke Dispatch offer? Spoke Dispatch provides live online sessions, webinars, documentation, and videos for training. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for users learning the product. Answer based on 1 reviews Getting Started and Support ### What customer support options does Spoke Dispatch offer, and how do users rate the experience? Spoke Dispatch offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as responsive, helpful, and open to feedback, with quick issue resolution and useful training. Some mention occasional frustration with time-zone delays or difficulty getting guidance on specific workflow limitations. Answer based on 47 reviews Delivery management ### How well does Spoke Dispatch handle delivery management? Spoke Dispatch simplifies daily delivery management with route planning, live tracking, ETAs, and proof of delivery. Small fleets, local delivery teams, and charities often find it easy to use and helpful for staying organized, though some operations want more manual control over stop order, time windows, templates, and route edits. Answer based on 25 reviews ## Who uses Spoke Dispatch? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 105 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 105 reviews Administrative 21% Administrative 21% Sales & Business Development 19% Logistics & Supply Chain 12% Entrepreneurs/ Owners 11% Others 37% Top industries Based on 105 reviews Food & Beverages 39% Retail 27% Logistics and Supply Chain 14% Transportation/Trucking/Railroad 12% Other 8% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Route Optimization 4.6 (57) 105.26% of 57 reviewers that rated this feature as important or highly important This aspect helps you save time and costs by planning efficient delivery routes. Reviewers indicate it streamlines daily planning, maximizes driver productivity, and is essential for timely deliveries, though some wish for more customization and route control. Delivery Tracking 4.7 (52) 100.00% of 52 reviewers that rated this feature as important or highly important With this capability, you keep customers informed about their delivery status and timing. Reviewers appreciate how it improves customer experience, enables real-time updates, and helps track completed or missed deliveries. Some users mention sharing tracking details is especially valuable. Mobile Access 4.8 (51) 100.00% of 51 reviewers that rated this feature as important or highly important Spoke Dispatch offers mobile access so you can manage routes and deliveries on the go. Users think it’s easy to use on both Android and iOS, making it convenient for drivers to adjust routes and complete deliveries directly from their smartphones or tablets. GPS 4.6 (49) 102.04% of 49 reviewers that rated this feature as important or highly important It gives you accurate navigation and location tracking for all deliveries. Users say GPS integration helps drivers find destinations efficiently, supports real-time tracking, and works reliably with mapping apps like Google Maps, though a few mention occasional routing quirks. Real-Time Monitoring 4.6 (45) 80.00% of 45 reviewers that rated this feature as important or highly important You benefit from real-time driver and route updates, letting you adjust plans as needed. Reviewers highlight its value for resource planning, customer updates, and monitoring progress, though some note occasional delays in update speed. Live Driver Tracking 4.7 (36) 77.78% of 36 reviewers that rated this feature as important or highly important Track driver locations on a map in real time Spoke Dispatch 47 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatically create schedules based on business needs or employee availability and qualifications Scan barcodes to ensure accurate pricing and label tracking A website or login for customers to access information Import and export data to and from software applications With this capability, you keep customers informed about their delivery status and timing. Reviewers appreciate how it improves customer experience, enables real-time updates, and helps track completed or missed deliveries. Some users mention sharing tracking details is especially valuable. Manage sending personnel and resources to a site as needed Generate estimated arrival times for drivers to keep back office or customers informed Track all personnel who operate company vehicles Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Intended to be used by courier services Serves restaurants Virtual perimeter for a real-world geographic area Visualize locations on a map It gives you accurate navigation and location tracking for all deliveries. Users say GPS integration helps drivers find destinations efficiently, supports real-time tracking, and works reliably with mapping apps like Google Maps, though a few mention occasional routing quirks. Track and manage inventory levels to maintain proper supply Track driver locations on a map in real time Identify the physical location of an individual, asset, device, etc. Spoke Dispatch offers mobile access so you can manage routes and deliveries on the go. Users think it’s easy to use on both Android and iOS, making it convenient for drivers to adjust routes and complete deliveries directly from their smartphones or tablets. Notifications via mobile devices Capture signatures via mobile devices Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Reporting on how each user, task or process has advanced since its initiation Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery Receive data and information in real time You benefit from real-time driver and route updates, letting you adjust plans as needed. Reviewers highlight its value for resource planning, customer updates, and monitoring progress, though some note occasional delays in update speed. Notifications that are delivered to users as soon as an event occurs Receive system updates as soon as any changes are made Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data This aspect helps you save time and costs by planning efficient delivery routes. Reviewers indicate it streamlines daily planning, maximizes driver productivity, and is essential for timely deliveries, though some wish for more customization and route control. Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Track the status over time for a request, process, asset, or transaction Track and manage the scheduling of tasks Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking Get Advice We can help you find the software with the features you need. Features 4.6 (105) 4.6 Based on 105 reviews ## Pricing Value for money 4.5 (97) Free Trial [View pricing plan details](https://www.capterra.com/p/210604/Spoke/pricing/) Starter $125.00 Other,Per Month Premium $200.00 Other,Per Month It includes: - iOS and Android driver app - Multiple depots - Unlimited dispatchers - Unlimited routes and stops - Route spreadsheet upload - Ideal route optimization - Interactive map and timeline route views - Live route progress tracking and updates - Priority, Pickup, and Delivery stop options - Bulk copy and move stops between routes - Dispatcher and driver notes - Global account search and data export - Live chat, help center and dedicated customer support - Self-service or personalized onboarding options Expert $1,000 Other,Per Month It includes: - All Essentials and Standard Features - Export historic driver analytics Value for money 4.5 (97) 4.5 Based on 97 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (92) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (92) 4.6 Based on 92 reviews ## User reviews Overall rating 4.8 Based on 105 reviews Filter by rating 5(84) 4(19) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent Pablo A. CEO Food & Beverages ### "The Best Routing Experience We’ve Had So Far" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2026 Our overall experience with Spoke has been very positive. The platform is intuitive, fast to learn, and reliable for our daily operations. It has helped our team stay organized, optimize routes efficiently, and maintain much better visibility of our pilots throughout the day. The real‑time tracking and dynamic ETAs have made a noticeable difference in how we plan and execute deliveries. Our drivers (pilots) also adapted quickly to the app, which is a big win for us. They find it easy to follow routes, update progress, and capture proof of delivery. On the dispatch side, having everything centralized in one dashboard makes the workflow smoother and reduces errors. While we would love to see improvements such as WhatsApp integration and the ability to set different communication preferences per client, Spoke overall has been a great tool that genuinely elevates our logistics operation. We appreciate the consistency, the simplicity, and how much time it saves us every single day. Pros What we like most about Spoke is how simple and intuitive the platform is for both our dispatch team and our pilots. Creating and optimizing routes takes just one click, and the system updates dynamic ETAs and real‑time tracking, which keeps our operation organized and efficient every day. We also value the driver app, which is extremely easy for our team to use on the road, with seamless navigation and access to delivery details, photos, and proof of delivery. Overall, Spoke saves us time, reduces errors, and helps us deliver a more professional and reliable service to our customers Cons What we like least about Spoke is that there is no native integration with WhatsApp, which is essential for last‑mile communication in our market. We also miss the ability to set different communication settings per client, since some customers need SMS, others email, and others WhatsApp‑style messaging. These two limitations make it harder to fully tailor the delivery experience to the preferences of each client segment. Switched from [Routific](https://www.capterra.com/p/142530/Routific/) Before adopting Spoke, we explored Routific, another route optimization tool commonly used for multi‑driver delivery operations. It offered good route planning features, but Spoke felt more intuitive for our team and easier to use day‑to‑day. Alternatives considered [Onfleet](https://www.capterra.com/p/142633/Onfleet/) [Track-POD](https://www.capterra.com/p/178880/Track-POD/) Reasons for choosing Spoke Dispatch We chose Spoke because it offered the simplest and most intuitive experience for both our dispatch team and our drivers. While alternatives like Routific, Onfleet, and Track‑POD have strong feature sets, Spoke stood out for its ease of use, its clean dispatcher dashboard, and its ability to help us create and optimize routes in just one click. According to external reviews, Spoke (formerly Circuit for Teams) is known for being user‑friendly and offering straightforward route planning, load assignment, and real‑time tracking—all of which matched exactly what our operation needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PR Pawan R. Owner Construction ### "Good GPS routing software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 7/10 February 20, 2026 Overall, my experience with Spoke has been good. It’s really helped me within my business creating routes for my teams. Pros What I like most about Spoke is it’s a software where we could organize all our daily routes and stops in a day for our team to easily navigate for the fastest and most efficient route possible. It was easy to use and very user friendly. Max 10 stops for free version. Cons What I like, least about Spoke is the inability to customize it further for routes for external factors, including weather and traffic to more internal things like priority, sequencing, and duration at each stops Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EB Emrah B. CEO Transportation/Trucking/Railroad ### "Spoke best app for Couriers " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 1, 2025 we use Spoke (circuit) since year and the app is the best we ever used for route optimization. By adding stopps manual to each route and by having a full overview to each driver in livetime we can save time. Pros Smart functions and easy in use. Saves time. All drivers can optimize their route and the dispatcher knows the process pf each route. Also the history of the routes helps to solve problems at last mile. Cons sometimes geo-data fail drives you to wrong location but happens under 1%. this may only be a local problem. Alternatives considered [Route4Me](https://www.capterra.com/p/149633/Route4Me/) Reasons for choosing Spoke Dispatch Spoke has a better stability and it is easy to use. The manual stop adding works better finds all stopps faster and rightly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Self employed Package/Freight Delivery ### "Expensively cheap but it's ok." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 September 20, 2025 Overall my experience with Circuit has been okay but a little disappointing. I love the ease of adding stops to a route but don't like that the app seems 'cheap' for such a 'higher' price. Pros What I like most about Circuit is that I can add stops by voice or scan and the app automatically optimizes my route so backtracking is minimized. Cons What I like least about Circuit is that the route optimization can sometimes (but not all the time) miss nearby stops. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Tammi M. Administrative Assistant Logistics and Supply Chain ### "Exactly what we needed!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 6, 2025 Great! No issues whatsoever. It was exactly what we needed. Pros Very easy to use and customer service team was super helpful! Cons It's a little pricey, but still a good value for everything you get. This is an extremely versatile app with a lot of capability. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LJ Lazar J. Co founder , Chief Marketing officer Food & Beverages ### "farmit review of Circuit app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2024 We will continue using it and recommending to others, that says it all! Pros It is really reliable, easy to use regarding admin and drivers. Also user friendly in terms of our end customers and customer service is great. Cons I think driver tracking from customer point of view can be done better. Something like live tracking, like waiting for a taxi. ETA times differ and are fixed so sometimes drivers are faster/slower and customers do not get the right info. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jim S. Owner Food & Beverages ### "Amazing Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2024 Absolutely love circuit, it made a huge difference for our deliveries. We take the orders via our website then import them into circuit and boom it builds the route, and tells our customers when to expect us. I love the fact that our customers can send us an in flight message and this has been really handy when they have had to unexpected go out and want to leave us instructions. Circuit has saved us so much time and enabled us to provide a very professional delivery notification service. Love it! Pros Great for route planning and keeping our customers in the loop. Cons Nothing really, would love a your next notifcation for the customer Reasons for choosing Spoke Dispatch Looked simple to use and ticked all the boxes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AF Avihai F. CEO Food & Beverages ### "Overall good app - Must have an improvement with more simple features" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 April 7, 2024 Overall okay. I can't say I'm happy with it. I'm satisfied for now. Howver if tomorrow I'll have a better alternative - we will switch. It's also the reason why we never added it to other vehicles & locations. Pros I like the platform overall. It's never buggy, and drivers seem to get along with it. However on the route management side - the story is completely different Cons Some simple features are still missing (see me points). In addition your routing algorithm requires more features. You have to understand that not everyone who uses your software runs a amazon/ UPS style package delivery route. For some logistical company's it is highly important to serve a specific delivery at an exact time. However the algorithm literally choose this for you based on the route (i.e - I need to deliver package A at a 10am, when pressing the "optimize" the algorithm might decide on a allocating the delivery window to 2pm...) Reasons for choosing Spoke Dispatch I liked the platform & how well your app works (no crashes etc). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BJ Bekah J. Content Coordinator Higher Education ### "Circuit, my favorite" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2024 Pros I adore this platform. It's so easy to use both in build out and in user experience. But my favorite part is the customer service. I know I can bring any questions related to our virtual tour to our rep, \[sensitive content hidden\] , and that we'll get a quick and helpful response! Cons We haven't had any barriers or issues with Circuit while creating our virtual tours. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TP Tiago P. CEO Transportation/Trucking/Railroad ### "Improvements" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2024 Pros Having a more scalable billing method, for clients like mine who don't have a very high or seasonal demand. Cons There's nothing not to like about it, it's a very good system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/210604/Spoke/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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