--- title: "Spoke Dispatch Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Spoke Dispatch Software - reviews, pricing plans, popular comparisons to other Route Planning products and more." source_url: "https://www.capterra.com/p/210604/Spoke/" page_type: "product" language: "en" --- # Spoke Dispatch Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Spoke Dispatch ## What is Spoke Dispatch? Spoke is a sophisticated last mile management tool that is simple to use. Real-time route management and optimization help users solve problems as they occur, saving users time and money. With Spoke's easy-to-use software and intuitive app, users can create their first route and start with teams using Spoke the same day. ## What is Spoke Dispatch used for? [Route Planning](https://www.capterra.com/route-planning-software/)[Delivery Management](https://www.capterra.com/delivery-management-software/) Recognitions Shortlist Overall rating Based on 105 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $125 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Route Planning / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Spoke Dispatch alternatives Highest Rated [Curri](https://www.capterra.com/p/10026574/Curri/) [4.8 (88)](https://www.capterra.com/p/10026574/Curri/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10026574/Curri/) [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (1,468)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (55)](https://www.capterra.com/p/202055/eLogii/reviews/) Starting price $3000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/210604/Spoke/alternatives/) ## FAQs about Spoke Dispatch Overview ### What problems does Spoke Dispatch solve? Spoke Dispatch solves manual route sorting, scattered delivery visibility, and constant customer ETA calls by centralizing route creation, driver tracking, proof of delivery, and automated notifications. Dispatchers, office managers, delivery teams, charities, and small fleet operators benefit most by reducing planning time, avoiding routing errors, and keeping customers informed in real time. Answer based on 84 reviews Overview ### Which roles and teams benefit most from Spoke Dispatch? Spoke Dispatch is most used by business owners, CEOs, and operations leaders who need tighter control over dispatching, routing, and daily logistics. Office managers, administrative staff, and client service teams rely on it to schedule jobs, coordinate drivers, track deliveries, and keep customers informed with fewer manual handoffs. Answer based on 105 reviews Overview ### What company size and industries is Spoke Dispatch built for? Spoke Dispatch is built mainly for small delivery-focused businesses, with 94% of reviewers from small companies and Food & Beverages the top industry at 21%. It serves courier, dispatch, logistics, and last-mile operations, with additional use in Retail at 14% and Logistics and Supply Chain at 7%, especially for route planning. Answer based on 105 reviews Features and Usability ### What are the key features of Spoke Dispatch? Spoke Dispatch includes core dispatch tools like route planning, route optimization, delivery management, and driver management, with mobile access for drivers and dispatchers. Differentiating features include live driver tracking, dynamic ETA updates, proof of delivery, customer notifications, and data import/export for building and reusing delivery routes. Answer based on 51 reviews Pricing ### How much does it cost and what fees or limitations are included? Spoke Dispatch starts at $200/month for the Premium plan with 2,000 stops included, while Expert costs 1000/month with 12,000 stops. A free trial is available. Reviewers often call it good value and cost-effective, though some say pricing feels high for smaller businesses and higher-volume needs. Answer based on 16 reviews Integrations ### Which third-party tools and platforms does Spoke Dispatch integrate with? Spoke Dispatch integrates with Salesforce Service Cloud and DQ - Bottle Service Software, based on reviewer-confirmed use cases for delivery record updates and route uploads. Official catalog listings also show connections to Shopify and Zapier, covering customer service, route operations, ecommerce, and app-to-app automation. Answer based on 14 reviews Getting Started and Support ### What training and onboarding options does Spoke Dispatch offer? Spoke Dispatch provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for setup, feature review, and ongoing use. Answer based on 1 reviews Getting Started and Support ### What customer support options does Spoke Dispatch offer, and how do users rate the experience? Spoke Dispatch offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users generally describe support as fast, helpful, and responsive, especially when resolving bugs or answering setup questions. Some users mention occasional frustration with time-zone delays, wanting clearer guidance for specific workflows, or preferring to avoid support. Answer based on 47 reviews Delivery management ### How well does Spoke Dispatch handle delivery management? Spoke Dispatch handles day-to-day delivery management well with route planning, live tracking, ETAs, and proof of delivery. Small fleets, local delivery teams, and charities often find it easy to run dispatch operations, though some teams want more manual route control, better stop editing, and stronger delivery time handling. Answer based on 25 reviews ## Who uses Spoke Dispatch? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 1,613 Route Planning reviews Capterra data shows that buyers of route planning software rank the following features as their top priorities: - **Delivery Tracking** (**55%** of reviewers rated this feature as critical) - **Mobile Access** (**58%**) - **Scheduling** (**53%**) Spoke Dispatch supports all three features that reviewers rate most important: **Delivery Tracking**, **Mobile Access**, and **Scheduling**. Together, these capabilities help businesses monitor deliveries in real time, keep drivers and dispatchers connected from anywhere, and coordinate routes and appointments more efficiently, allowing teams to improve visibility, stay on schedule, and manage daily operations with less manual effort. Delivery Tracking 4.7 (52) 100.00% of 52 reviewers that rated this feature as important or highly important With this capability, you can keep customers informed about delivery status and completion. Reviewers appreciate how it improves customer experience, enables real-time updates, and helps monitor completed or missed deliveries. Some users note it’s easy to use and valuable for reporting. Mobile Access 4.8 (51) 100.00% of 51 reviewers that rated this feature as important or highly important Spoke Dispatch offers mobile access so you can manage routes on the go. Users think it’s convenient and easy to use on Android and iOS devices, allowing drivers to complete deliveries efficiently without extra hardware. Reviewers highlight its reliability and accessibility. Scheduling 4.8 (22) 81.82% of 22 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Route Optimization 4.6 (57) 105.26% of 57 reviewers that rated this feature as important or highly important It gives you efficient route planning to save time and costs. Reviewers appreciate how it streamlines delivery runs and maximizes driver productivity. Some users report occasional issues with customizing routes or prioritizing stops, but most find it valuable for daily operations. Real-Time Monitoring 4.6 (45) 80.00% of 45 reviewers that rated this feature as important or highly important You get the ability to monitor driver progress and delivery status live. Reviewers highlight its usefulness for resource planning, providing customer updates, and making on-the-fly adjustments. Some users mention occasional delays in updates but find it essential for operational oversight. GPS 4.6 (49) 102.04% of 49 reviewers that rated this feature as important or highly important This aspect helps you visualize routes and track drivers’ locations accurately. Reviewers indicate it’s reliable for mapping, integrates well with Google Maps and Waze, and supports real-time traffic considerations. Some users mention minor inconsistencies in route direction but value its overall performance. Spoke Dispatch 47 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Customer Portal: A website or login for customers to access information - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: With this capability, you can keep customers informed about delivery status and completion. Reviewers appreciate how it improves customer experience, enables real-time updates, and helps monitor completed or missed deliveries. Some users note it’s easy to use and valuable for reporting. - Dispatch Management: Manage sending personnel and resources to a site as needed - Driver ETA: Generate estimated arrival times for drivers to keep back office or customers informed - Driver Management: Track all personnel who operate company vehicles - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Courier Services: Intended to be used by courier services - For Restaurants: Serves restaurants - Geofencing: Virtual perimeter for a real-world geographic area - Geographic Maps: Visualize locations on a map - GPS: This aspect helps you visualize routes and track drivers’ locations accurately. Reviewers indicate it’s reliable for mapping, integrates well with Google Maps and Waze, and supports real-time traffic considerations. Some users mention minor inconsistencies in route direction but value its overall performance. - Inventory Management: Track and manage inventory levels to maintain proper supply - Live Driver Tracking: Track driver locations on a map in real time - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Mobile Access: Spoke Dispatch offers mobile access so you can manage routes on the go. Users think it’s convenient and easy to use on Android and iOS devices, allowing drivers to complete deliveries efficiently without extra hardware. Reviewers highlight its reliability and accessibility. - Mobile Alerts: Notifications via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Proof of Delivery: Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: You get the ability to monitor driver progress and delivery status live. Reviewers highlight its usefulness for resource planning, providing customer updates, and making on-the-fly adjustments. Some users mention occasional delays in updates but find it essential for operational oversight. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Route Optimization: It gives you efficient route planning to save time and costs. Reviewers appreciate how it streamlines delivery runs and maximizes driver productivity. Some users report occasional issues with customizing routes or prioritizing stops, but most find it valuable for daily operations. - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Scheduling: Track and manage the scheduling of tasks - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking --- Get Advice We can help you find the software with the features you need. Features 4.6 (105) 4.6 Based on 105 reviews ## Pricing Value for money 4.5 (97) Free Trial [View pricing plan details](https://www.capterra.com/p/210604/Spoke/pricing/) Starter $125.00 Other,Per Month Premium $200.00 Other,Per Month It includes: - iOS and Android driver app - Multiple depots - Unlimited dispatchers - Unlimited routes and stops - Route spreadsheet upload - Ideal route optimization - Interactive map and timeline route views - Live route progress tracking and updates - Priority, Pickup, and Delivery stop options - Bulk copy and move stops between routes - Dispatcher and driver notes - Global account search and data export - Live chat, help center and dedicated customer support - Self-service or personalized onboarding options Expert $1,000 Other,Per Month It includes: - All Essentials and Standard Features - Export historic driver analytics Value for money 4.5 (97) 4.5 Based on 97 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (92) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (92) 4.6 Based on 92 reviews ## User reviews Overall rating 4.8 Based on 105 reviews Filter by rating 5(84) 4(19) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent Pablo A. CEO Food & Beverages ### "The Best Routing Experience We’ve Had So Far" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2026 Our overall experience with Spoke has been very positive. The platform is intuitive, fast to learn, and reliable for our daily operations. It has helped our team stay organized, optimize routes efficiently, and maintain much better visibility of our pilots throughout the day. The real‑time tracking and dynamic ETAs have made a noticeable difference in how we plan and execute deliveries. Our drivers (pilots) also adapted quickly to the app, which is a big win for us. They find it easy to follow routes, update progress, and capture proof of delivery. On the dispatch side, having everything centralized in one dashboard makes the workflow smoother and reduces errors. While we would love to see improvements such as WhatsApp integration and the ability to set different communication preferences per client, Spoke overall has been a great tool that genuinely elevates our logistics operation. We appreciate the consistency, the simplicity, and how much time it saves us every single day. Pros What we like most about Spoke is how simple and intuitive the platform is for both our dispatch team and our pilots. Creating and optimizing routes takes just one click, and the system updates dynamic ETAs and real‑time tracking, which keeps our operation organized and efficient every day. We also value the driver app, which is extremely easy for our team to use on the road, with seamless navigation and access to delivery details, photos, and proof of delivery. Overall, Spoke saves us time, reduces errors, and helps us deliver a more professional and reliable service to our customers Cons What we like least about Spoke is that there is no native integration with WhatsApp, which is essential for last‑mile communication in our market. We also miss the ability to set different communication settings per client, since some customers need SMS, others email, and others WhatsApp‑style messaging. These two limitations make it harder to fully tailor the delivery experience to the preferences of each client segment. Switched from [Routific](https://www.capterra.com/p/142530/Routific/) Before adopting Spoke, we explored Routific, another route optimization tool commonly used for multi‑driver delivery operations. It offered good route planning features, but Spoke felt more intuitive for our team and easier to use day‑to‑day. Alternatives considered [Onfleet](https://www.capterra.com/p/142633/Onfleet/) [Track-POD](https://www.capterra.com/p/178880/Track-POD/) Reasons for choosing Spoke Dispatch We chose Spoke because it offered the simplest and most intuitive experience for both our dispatch team and our drivers. While alternatives like Routific, Onfleet, and Track‑POD have strong feature sets, Spoke stood out for its ease of use, its clean dispatcher dashboard, and its ability to help us create and optimize routes in just one click. According to external reviews, Spoke (formerly Circuit for Teams) is known for being user‑friendly and offering straightforward route planning, load assignment, and real‑time tracking—all of which matched exactly what our operation needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PR Pawan R. Owner Construction ### "Good GPS routing software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 7/10 February 20, 2026 Overall, my experience with Spoke has been good. It’s really helped me within my business creating routes for my teams. Pros What I like most about Spoke is it’s a software where we could organize all our daily routes and stops in a day for our team to easily navigate for the fastest and most efficient route possible. It was easy to use and very user friendly. Max 10 stops for free version. Cons What I like, least about Spoke is the inability to customize it further for routes for external factors, including weather and traffic to more internal things like priority, sequencing, and duration at each stops Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EB Emrah B. CEO Transportation/Trucking/Railroad ### "Spoke best app for Couriers " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 1, 2025 we use Spoke (circuit) since year and the app is the best we ever used for route optimization. By adding stopps manual to each route and by having a full overview to each driver in livetime we can save time. Pros Smart functions and easy in use. Saves time. All drivers can optimize their route and the dispatcher knows the process pf each route. Also the history of the routes helps to solve problems at last mile. Cons sometimes geo-data fail drives you to wrong location but happens under 1%. this may only be a local problem. Alternatives considered [Route4Me](https://www.capterra.com/p/149633/Route4Me/) Reasons for choosing Spoke Dispatch Spoke has a better stability and it is easy to use. The manual stop adding works better finds all stopps faster and rightly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Self employed Package/Freight Delivery ### "Expensively cheap but it's ok." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 September 20, 2025 Overall my experience with Circuit has been okay but a little disappointing. I love the ease of adding stops to a route but don't like that the app seems 'cheap' for such a 'higher' price. Pros What I like most about Circuit is that I can add stops by voice or scan and the app automatically optimizes my route so backtracking is minimized. Cons What I like least about Circuit is that the route optimization can sometimes (but not all the time) miss nearby stops. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TM Tammi M. Administrative Assistant Logistics and Supply Chain ### "Exactly what we needed!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 6, 2025 Great! No issues whatsoever. It was exactly what we needed. Pros Very easy to use and customer service team was super helpful! Cons It's a little pricey, but still a good value for everything you get. This is an extremely versatile app with a lot of capability. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LJ Lazar J. Co founder , Chief Marketing officer Food & Beverages ### "farmit review of Circuit app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2024 We will continue using it and recommending to others, that says it all! Pros It is really reliable, easy to use regarding admin and drivers. Also user friendly in terms of our end customers and customer service is great. Cons I think driver tracking from customer point of view can be done better. Something like live tracking, like waiting for a taxi. ETA times differ and are fixed so sometimes drivers are faster/slower and customers do not get the right info. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jim S. Owner Food & Beverages ### "Amazing Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2024 Absolutely love circuit, it made a huge difference for our deliveries. We take the orders via our website then import them into circuit and boom it builds the route, and tells our customers when to expect us. I love the fact that our customers can send us an in flight message and this has been really handy when they have had to unexpected go out and want to leave us instructions. Circuit has saved us so much time and enabled us to provide a very professional delivery notification service. Love it! Pros Great for route planning and keeping our customers in the loop. Cons Nothing really, would love a your next notifcation for the customer Reasons for choosing Spoke Dispatch Looked simple to use and ticked all the boxes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AF Avihai F. CEO Food & Beverages ### "Overall good app - Must have an improvement with more simple features" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 April 7, 2024 Overall okay. I can't say I'm happy with it. I'm satisfied for now. Howver if tomorrow I'll have a better alternative - we will switch. It's also the reason why we never added it to other vehicles & locations. Pros I like the platform overall. It's never buggy, and drivers seem to get along with it. However on the route management side - the story is completely different Cons Some simple features are still missing (see me points). In addition your routing algorithm requires more features. You have to understand that not everyone who uses your software runs a amazon/ UPS style package delivery route. For some logistical company's it is highly important to serve a specific delivery at an exact time. However the algorithm literally choose this for you based on the route (i.e - I need to deliver package A at a 10am, when pressing the "optimize" the algorithm might decide on a allocating the delivery window to 2pm...) Reasons for choosing Spoke Dispatch I liked the platform & how well your app works (no crashes etc). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BJ Bekah J. Content Coordinator Higher Education ### "Circuit, my favorite" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 6, 2024 Pros I adore this platform. It's so easy to use both in build out and in user experience. But my favorite part is the customer service. I know I can bring any questions related to our virtual tour to our rep, \[sensitive content hidden\] , and that we'll get a quick and helpful response! Cons We haven't had any barriers or issues with Circuit while creating our virtual tours. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TP Tiago P. CEO Transportation/Trucking/Railroad ### "Improvements" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2024 Pros Having a more scalable billing method, for clients like mine who don't have a very high or seasonal demand. Cons There's nothing not to like about it, it's a very good system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/210604/Spoke/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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