--- title: "OneDirectory Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about OneDirectory Software - reviews, pricing plans, popular comparisons to other Employee Communication Tools products and more." source_url: "https://www.capterra.com/p/210611/OneDirectory/" page_type: "product" language: "en" --- # OneDirectory Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) OneDirectory ## What is OneDirectory? OneDirectory is an intelligent employee directory platform that helps organizations turn employee profile data into a trusted, searchable digital map of their company. By bringing employee profiles and organizational structure together in one modern platform, OneDirectory allows employees to quickly find coworkers, understand reporting lines, and see how teams are structured.. OneDirectory is more than an employee directory. It’s the digital map of your company. ## What is OneDirectory used for? [Employee Communication Tools](https://www.capterra.com/employee-communication-tools-software/)[Directory](https://www.capterra.com/directory-software/)[Org Chart](https://www.capterra.com/org-chart-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $349 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for OneDirectory?[Manage this product listing](https://www.g2.com/products/onedirectory/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### OneDirectory 4.6 (10) VS. [4.7 (63)](https://www.capterra.com/p/230178/Ninety/reviews/) Starting Price $349 Flat Rate, Per Month Starting Price $16 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (10) Ease Of Use 4.5 (3,263) Value For Money 4.7 (9) Value For Money 4.5 (2,359) Customer Service 4.0 (9) Customer Service 4.8 (2,134) ## OneDirectory alternatives [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (89)](https://www.capterra.com/p/129326/Axero/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Visio](https://www.capterra.com/p/201133/Visio/) [4.5 (3,284)](https://www.capterra.com/p/201133/Visio/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201133/Visio/) [View all alternatives](https://www.capterra.com/p/210611/OneDirectory/alternatives/) ## FAQs about OneDirectory Overview ### Which roles and teams benefit most from OneDirectory? OneDirectory is most used by IT administrators, developers, HR teams, and marketing or account management professionals who need a centralized directory and streamlined internal communication. Business owners and freelancers benefit from easier contact management, while technical teams use it to maintain accurate records, support users, and improve organization-wide accessibility. Answer based on 10 reviews Overview ### What company size and industries is OneDirectory built for? OneDirectory is intended for mid-size and large organizations with 200–20,000+ employees, but 70% of reviewers are from small businesses, and Marketing and Advertising leads at 30%. It also appears in Computer Software and Executive Office at 10% each, most often for employee communication tools. Answer based on 10 reviews Features and Usability ### What are the key features of OneDirectory? OneDirectory offers employee directory and employee database management, org chart creation, and directory listing management. It also includes profile templates, profile visibility controls, profile change approvals, customizable fields, search and filter, reporting and statistics, data import/export, single sign-on, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? OneDirectory starts at $349 per month for the Pro plan, which is based on company size and employee profile bands. Enterprise costs $18,000 per year for larger or more complex organizations needing custom rollout support, SLAs, data residency, or tailored terms. A free trial is available. Integrations ### Which third-party tools and platforms does OneDirectory integrate with? OneDirectory integrates with Microsoft Teams, Microsoft 365, Microsoft Azure, Microsoft Entra ID, Microsoft SharePoint, and Copilot for Sales. These native connections center on Microsoft identity, collaboration, and productivity tools, with Microsoft Teams appearing most often in reviewer mentions. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does OneDirectory offer? OneDirectory provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided instruction and feature walkthroughs, while documentation offers written reference material for setup steps, product details, and ongoing consultation as users learn the system. Getting Started and Support ### What customer support options does OneDirectory offer? OneDirectory provides email/help desk, FAQ/forum, phone support, 24/7 live rep, and chat. No reviewer feedback about support is available, so user experience details such as response speed or helpfulness cannot be described here. ## Features AI summary Based on 2,080 Employee Communication Tools reviews Capterra data shows that buyers of Employee Communication Tools rank the following features as their top priorities: - **Communication Management** (**55%** of reviewers rated this feature as critical) - **Employee Database** (**53%**) - **Mobile Access** (**63%**) OneDirectory includes **Employee Database**. However, it does not offer **Communication Management** or **Mobile Access**. Its **Employee Database** feature gives teams a central place to store and manage employee information, helping businesses keep records organized, improve visibility across the workforce, and support day-to-day coordination. Employee Directory 4.6 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Access names, contact information, and roles of employees in a centralized repository Employee Engagement 4.7 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Tools to improve and measure employee satisfaction and involvement Single Sign On 4.6 (7) 14.29% of 7 reviewers that rated this feature as important or highly important Allow users to access multiple services after entering their login credentials once Third-Party Integrations 4.6 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Reporting & Statistics 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Collaboration Tools 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together OneDirectory 27 features ### All Features - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat: Create audience-based chat rooms to share news within their teams, and employees can create private chat rooms as well. Replicates the user experience of employee's favorite apps (e.g. WhatsApp, Messenger, Slack etc.). - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Customer Portal: A website or login for customers to access information - Customizable Fields: Customize data fields to support various needs and use cases - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Import/Export: Import and export data to and from software applications - Directory Listing Management: Create, update or delete entries in a directory - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Photos: Store photos of employees - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Interactive Elements: Various components within a system including buttons, clickable icons, hover effects, and more - Layout & Design: Configure publication's layout before publishing - Org Chart Creation: Create and design org charts that include an organization's structure information, contact information, illustrations, and more - Profile Change Approvals: Member changes to profiles require administrator approval per regulatory requirements - Profile Templates: Directory owners to customize the sections and order found on each profile and to standardize across the organization for uniformity - Profile Visibility Controls: Determine which profiles are public, internal, or even client-facing - Publishing/Sharing: Share pre-configured sets of data organized and presented in a specific manner with the organization - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Restructure: Provide the ability to rearrange an exisiting chart in case of company restructure. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Single Sign On: Allow users to access multiple services after entering their login credentials once - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Features 4.6 (10) 4.6 Based on 10 reviews ## Pricing Value for money 4.7 (9) Free Trial [View pricing plan details](https://www.capterra.com/p/210611/OneDirectory/pricing/) Pro $349.00 Flat Rate,Per Month It includes: - Full employee directory software - Interactive org charts - In-depth employee profiles - Fast people search - Automatic user sync - Skills directory and search (37,000+ skills) - Workplaces, departments & org units - Dotted line reporting & assistants - SSO - Fast implementation support Enterprise $18,000 Other,Per Year It includes: - Everything in pro - Unlimited employee profiles - Custom rollout support - Multi-tenant directory - Custom directory features - Roadmap priority - Custom terms & procurement - SLA - Dedicated account manager Value for money 4.7 (9) 4.7 Based on 9 reviews ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[ Copilot for Sales](https://www.capterra.com/p/248310/Microsoft-Viva/) ## Support, customer service and training options Customer Service 4.0 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (9) 4.0 Based on 9 reviews ## User reviews Overall rating 4.6 Based on 10 reviews Filter by rating 5(6) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RS Ronaldo S. HR Business Partner Marketing and Advertising ### "A great employee search and org chart tool for the entrie company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 10, 2026 OneDirectory was really fast to set up and go live with in our company. We have recieved good feedback from employees liking and using the tool. Many employees have said thongs like, “Why didnt we have this before?" Pros OneDirectory is a really good tool for helping employees in the enitre company quickly find and contact fellow coworkers. The live interactive org chart is especially useful in seeing peoples managers and where you fit in the company. Cons There is not much I don’t like. The team is always adding new features. We are looking forward to the new org chart features coming. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JW John W. IT Technician Machinery ### "OneDirectory is a great employee directory for Microsoft" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 15, 2026 OneDirectory has significantly improved our internal processes. The ease of use and integration with our existing systems have made it an invaluable tool for our team. Pros We decided on OneDirectory due to how easy it was to use, how well it looked, and the cost-effectiveness. The built-in organizational chart was a large plus. Cons The tool exactly how we want it too. It is simple and easy to use. There could be some more customization options with views but that is a mnor thing. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. KK Kasey K. Account Manager Marketing and Advertising ### "Cease wasting time searching for internal contacts" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2023 We are exceedingly pleased with OneDirectory's enhancements to our internal communication and personnel data management. We highly recommend it to other businesses. Its robust search capabilities and flexible filtering options have made locating the precise employee data essential for decision-making and internal communication easier. By constantly eliminating the need to search for customer contact information, I have been able to dedicate more time to creating new products and services. Pros Utilizing OneDirectory allows me to consolidate all of my company's contacts in a single location. This enhances the interaction between businesses and their clients, vendors, and staff. Previously, I would expend a significant amount of time attempting to locate customer, supplier, and staff contact information. However, by utilizing the application, I can aggregate all this data in a convenient, centralized location. Cons All personnel must maintain up-to-date contact information. Although the platform is user-friendly, we have occasionally found it necessary to remind and motivate certain team members to keep their information current. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Developer Information Technology and Services ### ""Improve Employee engagement with OneDirectory"" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 29, 2023 Overall, I found OneDirectory to be a powerful and user-friendly employee directory software solution. It contains a number of features that can help organizations to improve their employee engagement and productivity. Pros First, it is a centralized system where employees can be easily tracked from one place. Second, it is cost-effective I did not find it so expensive you can have it for around 200$ which is a good thing. It also provides features and tools through which collaboration among the workforce gets easy. Anyone can find the right people with the right skills using this platform. It also provides a visual representation of several tasks of the workforce which make it very easy to manage all the tasks assigned in the workforce. Cons It should have a mobile application too because it is not feasible to use a desktop all the time. Also Because of a wide range of features sometimes it is difficult to navigate inside the application. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TA Temitope A. ICT Manager Design ### "OneDirectory Overall User Experience and Impact" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 June 10, 2023 Overall, based on my experience, OneDirectory has provided valuable features that have enhanced collaboration, communication, and knowledge sharing within my organization. The ease of use and integration with existing business processes have been positive, although they may require some customization and proper support to maximize the benefits. With the right planning, training, and support, OneDirectory has the potential to greatly impact organizational productivity and efficiency. Pros The features of OneDirectory that I find most impactful and valuable vary depending on the needs and priorities of my organization. However, there are a few features that I have found highly valuable and impactful based on my experience:Comprehensive Employee Directory: OneDirectory's centralized and comprehensive employee directory has greatly enhanced collaboration, communication, and knowledge sharing within my organization. It provides me with easy access to detailed information about my colleagues, including their roles, contact information, and where they fit within the organizational structure. This feature has made it much easier for me to connect with the right people and collaborate effectively.Advanced Search Functionality: The advanced search functionality in OneDirectory has been instrumental in helping me quickly find and connect with colleagues. The ability to filter search results by department, expertise, or location has significantly improved my user experience. It saves me time and effort by allowing me to locate and engage with the right individuals more efficiently.In terms of ease of use, I have found OneDirectory to be user-friendly. The interface is intuitive and easy to navigate, which enables me to quickly find the information I need and connect with my colleagues. However, the ease of use can vary depending on factors such as the complexity of our organization's structure and the level of customization required. To ensure that employees can ef Cons In addition to seamless integration with Microsoft 365 services, we needed the ability to integrate OneDirectory with other external systems and applications we relied on. This integration would allowed us to streamline workflows and improve productivity. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Odelade P. Marketing Marketing and Advertising ### "One directory experience " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 June 5, 2023 Pros \- Improved communication and collaboration among employees- Better organization and understanding of the company structure- Increased productivity due to quick access to employee contact information- Enhanced security and centralized management of employee access Cons \- User adoption and engagement can be a challenge if employees do not see the value in using the directory- Maintaining up-to-date employee information can be a challenge if employees do not regularly update their profiles Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Owner Wholesale ### "One of the best employees directory" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 May 17, 2023 We are a team of 46 people. but, then it's a bit difficult for individuals to identify colleagues with a certain skill set. OneDirectory has simplified things for us.The skills of every worker are highlighted,be it Ms Excel or word. This software has improved the relationship among our employees. and we can easily search up employees within seconds. Pros It's a very easy to set up, use and flexible software. We were able to adjust some OneDirectory's features to suit our specific business needs. Cons We've not used this software for more than six months. So for now, we've not found anything to dislike. Perhaps with longer use, we might've found something to dislike. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MJ Maria J. Affiliate Marketing Manager Pharmaceuticals ### "OneDirectory review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 17, 2023 Overall, I'm very pleased with OneDirectory. It has drastically improved our team's productivity and made it easier to stay connected. Pros OneDirectory made it easy to organize my entire team's contact information in one centralised location. The search feature also makes it easy to find the right contact no matter what information I am looking for. Cons The setup process for OneDirectory was a bit tedious and time consuming. It would be great if the system was more intuitive and made it easier to get started. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Freelancer Executive Office ### "perks of using one directory" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2022 It helps me foster a strong foundation of relationships with a team. I must say it is very effective and everyone must try to use it1 Pros I like how the website was made. the features are all very useful and are very convenient to use especially the employee directory since it gave me an overview of the whole employees that are part of the organization. I loved how convenient and hassle-free it is to use. Cons I obviously don't have any negative experience with regard to using this site. I commend almost all of the features that are present here! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Software Developer Computer Software ### "A software that helps make everyone on the organization discover and connect " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 6, 2022 Using Onedirectory has been a fruitful experience, and I have loved exploring different offices of the organization and finding relevant people. It has also helped me collaborate better with remote team members. Pros OneDirectory brings every employee under a common umbrella and makes it easy to find and connect with people throughout the organization. It helped our company to make employees easy to find and interact with. Moreover, it also introduced exciting employee profiles that helped us know each other better. Cons The skill grouping functionality was a little lagging. Sometimes this functionality would provide false positives and I think there's a need to refine this more as new versions get released. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/210611/OneDirectory/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.