# Cloutly Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Cloutly Software - reviews, pricing plans, popular comparisons to other Review Management products and more. Source: https://www.capterra.com/p/210622/Cloutly --- # Cloutly Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Cloutly ## What is Cloutly? Your reviews in one place, not all over the place. Cloutly helps you see, manage, track and respond to customer reviews from Google, Facebook and dozens of other review sites all in one place. Customize and send branded review invites to customers by email and SMS, asking them to review you online wherever you choose, get found higher in customer searches by improving your local Google reviews, and display reviews live on your site with our widgets. Get started free for 14 days! ## What is Cloutly used for? [Review Management](https://www.capterra.com/review-management-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $27 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Cloutly?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://cloutly.org&name=Cloutly) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Cloutly 5.0 (8) VS. [4.7 (703)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price $27 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (8) Ease Of Use 4.7 (1,201) Value For Money 4.9 (8) Value For Money 4.5 (832) Customer Service 5.0 (8) Customer Service 4.6 (837) ## Cloutly alternatives [4.9 (223)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.9 (81)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,202)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) Highest Rated [TrueReview](https://www.capterra.com/p/210085/TrueReview/) [5.0 (150)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210085/TrueReview/) [View all alternatives](https://www.capterra.com/p/210622/Cloutly/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Review Request 4.9 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Review Monitoring 4.8 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Negative Feedback Management 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Response Management 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Planning and managing of resources and procedures to mitigate the impact of events and incidents Review Badge Management 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Allows businesses to manage badges from review websites. Review Notification 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Notifies a business when a review is left Cloutly 49 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communicate using direct chat or messages within the system Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Reminders sent via email Tracks metrics that provide insight into how a user interacts with any interface or product Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Track and monitor a specific set of keywords Observe and track the demand, usage, progress or quality of a system, product, or user Allows for businesses to run a variety of different campaigns across different channels Manage and support multiple languages Manage and support multiple locations Identify, track, and respond to negative feedback A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Ratings/Reviews Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Planning and managing of resources and procedures to mitigate the impact of events and incidents Allows businesses to manage badges from review websites. Automatically monitor and receive alerts for any new online reviews Notifies a business when a review is left Allows businesses to request reviews from their customers Share internal and external reviews on social media platforms Search and filter data across systems to locate required information by entering keywords or certain criteria Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Allows businesses to share their videos on social media. Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Seamlessly integrates with 3rd party websites An extended application or connector that enables users to perform additional services with their current set of tools Features 4.9 (8) 4.9 Based on 8 reviews ## Pricing Value for money 4.9 (8) Free Trial Basic $27.00 Flat Rate,Per Month Value for money 4.9 (8) 4.9 Based on 8 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) ## Support, customer service and training options Customer Service 5.0 (8) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (8) 5.0 Based on 8 reviews ## User reviews Overall rating 5.0 Based on 8 reviews Filter by rating 5(8) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CB Chris B. Director Online Media ### "Cloutly is Amazing! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2023 The Cloutly team are super responsive, and any questions or queries are managed straight away. I feel supported and backed up by the team both on routine admin, through to tech support for advanced solutions we're wanting to develop. We're an Australian-based business and so are Cloutly, so knowing we have that one-on-one local relationship is real a breath of fresh air. In my opinion it's a risk I think to just be one customer of many cutomers to any giant overseas business, so I need to know when I have questions or need help I'm waiting forever or mucked around. So the team at Cloutly really care about helping to grow our business and supporting us, and that's a big factor in our decision to team up with them. The product has been well-designed and thought-through, and it more than lives up to its promise. Pros The interface is simple and easy to navigate for our clients, and deploying and managing campaigns is a piece of cake. Being able to link existing review accounts in the click of a button means sycing all existing business review accounts into Cloutly takes no time at all, and then having the customer dashboard where they can read an reply on the spot is perfect. Plus with customer database import lists, marketing automation, and video upload, for us it was a winner. We've done our research and at the end of the day it made sense to team up with Cloutly to offer the software to our clients, and for us it's a winning move. We're investing in the software, and we'll continue to roll it out to our clients long into the future, whilst integrating it into our systems and platform too on a deeper level. Cons I haven't found something I don't like yet.... I didn't like the other solutions though on the market, that's why we teamed up with Cloutly. Reasons for choosing Cloutly It's a better product than others offering the same type of software in the market in my research, and we have a great local team to support us too. We've done our research and after seeing the quality of the Cloutly technology, the ease of use, plus the local team who are super passionate, responsive and great to work with, it was the standout winner. I think if you're searching for this type of software, considering Cloutly is a must and as a minimum start up a demo account and have a chat to the team.... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Cesar C. Business Owner Automotive ### "Excellent Customer Review Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 5, 2022 I have been impressed with the platform functions and the excellent customer support to set things up correctly. It is lovely to receive your first customer review and showcase them on your website with the Cloutly widget. Pros The outstanding feature is how it is integrated with your Google business profile so you can reply directly to your customer reviews from the Cloutly platform. Setting up your campaigns, adding customers and sending the invites is a fantastic tool for managing your online reputation. Cons I can only pinpoint where you add the review steps in the campaigns to be given the option of SMS and Email individually or both together. Some customers offer both options or separately. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL Clay L. Founder Accounting ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2022 The product was pretty easy to setup, they had a live chat support person answering my questions in real time. i had everything setup in under 2 hours Pros The widget to include reviews on the website looks good and works how i would want it to. The drip campaigns to get reviews automatically seems good. Cons The features i cared about most were not available int he "Free Trial" so i kind of had to take a leap of faith and just buy it Switched from [NiceJob](https://www.capterra.com/p/142037/NiceJob/) I found and tried nicejob first, but it was missing some things that seem cleaner and easier in cloutly Alternatives considered [NiceJob](https://www.capterra.com/p/142037/NiceJob/) [Signpost](https://www.capterra.com/p/157887/Mia/) [Birdeye](https://www.capterra.com/p/152997/BirdEye/) Reasons for choosing Cloutly They were the easiest to setup with out a sales call, and had a free trial. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Stephen M. Franchisee Utilities ### "Where has Cloutly been all my life?" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2022 Pros I knew from the moment I saw Cloutly it was exactly what I have been looking for in a Review App. The team at Cloutly have thought about everything that is needed. Cloutly was so easy to setup and place into automatic pilot, I even had reviews coming in within 24 hours. I love the ability to add a video in the review request. Cons I haven't found any negatives with Cloutly and I doubt I ever will. Alternatives considered [Podium](https://www.capterra.com/p/164285/Podium/) Reasons for choosing Cloutly Great Support & Simple to use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 23, 2022 Steve, thank you so much for the glowing review! We were so excited to see your first video campaign go out, and really impressed at how quickly you had everything up and running with Zapier. Cheers, Lachlan Scott B. CEO Founder Marketing and Advertising ### "Cloutly is the what a review management system should be." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2021 Effortless and easy to use so i can focus on what I do, I have promoted it to many clients. Pros Its easy to use out of the box, It has great training but you will barely need it as most of it is very intuitive. Once you start using the platform it will reveal how simple and easy it is to use, well worth the trial for free to test it. Cons That I didn't know about it a few years ago, I have used many platforms and most of them are cumbersome Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Cameron M. Digital Marketing Manager Individual & Family Services ### "No request was ever too much." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 22, 2021 Amazing. They have really gone above and beyond to met our needs. Coming from liaising with an overseas company to working closely with a locally based Australian start up has been chalk and cheese. It has been great to be able to work with a supplier who is quick and nimble to cater to our needs as me grow. Pros Cloutly have been amazing in their ability to come to the party in the customization we required to suit our network of franchises. Cons Although there have been a couple of gaps in capabilities from our previous supplier, \[SENSITIVE CONTENT\] and the team have been committed to plugging this gaps and enhancing the platform to meet our requirements. Reasons for choosing Cloutly Our previous supply actually offered to match Cloutly's rate (which was a significant drop in price), but we had been so impressed with the service and support offered by Cloutly that we decided to move forward with the change. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NH Nathan H. Marketing Manager Leisure, Travel & Tourism ### "Great Product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 18, 2021 great. \[SENSITIVE CONTENT\] and the team make the process of transitioning easy and any questions/requests we ask have all been considered and addressed throughout the process Pros Being locally developed and supported allows requests to be dealt with quickly and efficiently. In addition, we have very specific requests that Cloutly was able to customise to fit our business. No other platform was able to service us like this. Customer service is brilliant, wont be long until we see this business being a big player in the review management market. Cons if anything its not a full SEO based platform, however in saying this it was made very clear this is a review based platform. Switched from [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) Easier product to use, more customisable, better customer service, good value for money. Cloutly don't treat you like another fish in the sea, they make you feel valued. Reasons for choosing Cloutly easy to use, clearly understand the customer journey and backed by locally created software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 26, 2021 Hi Nathan, thank you for your honest and constructive review! It's been an exciting challenge for us to build new integrations with your existing systems. Even more exciting when we can see the real-world impact driving reviews have had on your retail locations, including more calls, more direction requests and ultimately, more customers searching for and finding you online. Partly thanks to the awesome opportunity of working alongside you, Cloutly has become a powerhouse at driving and automating customer reviews (I'm biased, I know), however, there's still always room for improvement and things we could do better. One of those things - as you noted - was the ability to run a 'health check' on citations across the web, to offer more of an all-encompassing local SEO experience. It's something we're working on! :) I'm really proud of the work we've done together so far, delighted that Cloutly has been so useful and beneficial, and excited to keep working with you. - Lachlan, Founder WS William S. Founder Publishing ### "Amazing customer support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2021 I spoke to \[SENSITIVE CONTENT HIDDEN\] yesterday as I needed help with something minor. Instead of doing the bare minimum he called me on Zoom and spoke to me for 20 minutes. Not only did he answer my question effectively, he also gave me a detailed rundown in how Cloutly works and answered any further questions I had. Honestly couldn't have asked for better service. Hats off to L\[SENSITIVE CONTENT HIDDEN\] and also what amazing technology! Pros Great website. Great customer support. Great concept. Cons The only thing I didn't like is that I didn't find it sooner! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 22, 2021 Will, thanks for being such a legend! I was initially just really excited to help you navigate the platform and show you some cool features, but the rest of our conversation was even better. Loved getting in the trenches and talking about marketing, and was thrilled to learn more about your business and roadmap too. [View all Reviews](https://www.capterra.com/p/210622/Cloutly/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)