--- title: "ClearlyRated Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ClearlyRated Software - reviews, pricing plans, popular comparisons to other NPS products and more." source_url: "https://www.capterra.com/p/210626/ClearlyRated/" page_type: "product" language: "en" --- # ClearlyRated Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) ClearlyRated ## What is ClearlyRated? Today’s professional service firms suffer churn, revenue loss, and a lack of differentiation due to an absence of robust client experience insights. That’s where ClearlyRated comes in. ClearlyRated’s suite of CX products and services identifies at-risk business and expansion opportunities and provides third-party credibility. Firms not only save time and energy, their CX drives business outcomes – increased revenue, retention and differentiation. Products & Services • NPS Surveys • AI analysis & reporting • Business pages • Professional pages • Industry Awards • Industry benchmarking • Tiered, white glove support • CRM, ATS integrations and more • Real-time alerts and dashboards • Survey customization ## What is ClearlyRated used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ClearlyRated?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.clearlyrated.com&name=ClearlyRated) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ClearlyRated 0.0 VS. [### Typeform](https://www.capterra.com/p/137289/Typeform/) [4.7 (975)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting Price Contact vendor Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (968) Value For Money 0.0 (0) Value For Money 4.2 (700) Customer Service 0.0 (0) Customer Service 4.4 (561) ## ClearlyRated alternatives Highest Rated [ReviewInc](https://www.capterra.com/p/141023/ReviewInc/) [4.8 (35)](https://www.capterra.com/p/141023/ReviewInc/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/141023/ReviewInc/) [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) [Hotjar](https://www.capterra.com/p/163516/Hotjar/) [4.6 (545)](https://www.capterra.com/p/163516/Hotjar/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163516/Hotjar/) [Survicate](https://www.capterra.com/p/132914/Survicate/) [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132914/Survicate/) ## FAQs about ClearlyRated Overview ### What company size and specific industries is ClearlyRated built for? ClearlyRated is designed for B2B service providers of all sizes, including small firms, mid-market companies, and enterprise organizations. It is built for service-based industries that need to measure client satisfaction, calculate NPS, reduce churn, and manage online reputation as part of their customer experience efforts. Features and Usability ### What are the key features of ClearlyRated? ClearlyRated offers surveys and feedback tools such as 360 Degree Feedback, NPS Survey Structure, anonymous feedback, and question branching. It also includes reporting and analytics features like activity dashboards, real-time reporting, visual analytics, and customizable reports, plus segmentation, alerts/notifications, and third-party integrations. Integrations ### Which third-party tools and platforms does ClearlyRated integrate with? ClearlyRated connects natively to 8 third-party platforms, including Avionté, Bullhorn ATS & CRM, Bullhorn Recruitment Cloud, Dynamics 365, HubSpot CRM, Salesforce Sales Cloud, TargetRecruit, and WorkN. These catalog integrations cover recruiting, CRM, and sales systems commonly used to manage candidate and client data. Getting Started and Support ### What training and onboarding options does ClearlyRated offer? ClearlyRated provides videos for training and onboarding. Videos can support self-paced learning, allowing team members to review product features and setup steps on their own schedule. No other training formats are confirmed in the catalog data. Getting Started and Support ### What customer support options does ClearlyRated offer? ClearlyRated provides email/help desk, FAQ/forum, knowledge base, and phone support. Support is organized through written resources and direct contact options, giving users multiple ways to find answers or reach assistance. Without reviewer feedback on support experiences, no claims can be made about response speed or helpfulness. ## Features AI summary Based on 263 NPS reviews Capterra data shows that buyers of NPS software rank the following features as their top priorities: - **Customizable Questions** (**41%** of reviewers rated this feature as critical) - **NPS Survey Structure** (**46%**) - **Reporting/Analytics** (**45%**) ClearlyRated supports all three of the features reviewers rate most highly: **Customizable Questions**, **NPS Survey Structure**, and **Reporting/Analytics**. Together, these capabilities help businesses tailor surveys to their audience, collect feedback in a proven NPS format, and review results clearly, giving teams the information they need to track customer sentiment and improve the customer experience. 360 Degree Feedback Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Anonymous Feedback Allow reviewers to provide anonymous feedback to encourage honest conversations API Application programming interface that allows for integration with other systems/databases Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat ClearlyRated 42 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Email Management: Manage, store and organize emails within the system or via third-party apps - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Negative Feedback Management: Identify, track, and respond to negative feedback - NPS of Customers: Calculate NPS of customers - NPS of Employees: Measure employee engagement and loyalty towards a business using the Net Promoter Score - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Question Branching: Survey design technique that directs respondents to different questions based on their previous answers - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Text Fields: Open text box field - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Get Advice We can help you find the software with the features you need. ## Pricing Establish Contact Vendor for Pricing Expand Contact Vendor for Pricing Transform Contact Vendor for Pricing ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[ Avionté](https://www.capterra.com/p/76635/Avionte-for-Staffing-Firms/)[ TargetRecruit](https://www.capterra.com/p/81922/TargetRecruit/)[ Bullhorn Recruitment Cloud](https://www.capterra.com/p/141485/Talent-Rover/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.