# ClearlyRated Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ClearlyRated Software - reviews, pricing plans, popular comparisons to other NPS products and more.

Source: https://www.capterra.com/p/210626/ClearlyRated

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# 

 ClearlyRated Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

ClearlyRated

## What is ClearlyRated?

Today’s professional service firms suffer churn, revenue loss, and a lack of differentiation due to an absence of robust client experience insights. That’s where ClearlyRated comes in. ClearlyRated’s suite of CX products and services identifies at-risk business and expansion opportunities and provides third-party credibility. Firms not only save time and energy, their CX drives business outcomes – increased revenue, retention and differentiation. Products & Services • NPS Surveys • AI analysis & reporting • Business pages • Professional pages • Industry Awards • Industry benchmarking • Tiered, white glove support • CRM, ATS integrations and more • Real-time alerts and dashboards • Survey customization

## What is ClearlyRated used for?

[Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for ClearlyRated?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.clearlyrated.com&name=ClearlyRated)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ClearlyRated

0.0

VS.

[4.5 (319)](https://www.capterra.com/p/72549/Alchemer/reviews/)

Starting Price

Contact vendor

Starting Price

$55

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.5 (280)

Value For Money

0.0 (0)

Value For Money

3.9 (144)

Customer Service

0.0 (0)

Customer Service

4.3 (233)

## ClearlyRated alternatives

[4.7 (971)](https://www.capterra.com/p/137289/Typeform/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[ReviewInc](https://www.capterra.com/p/141023/ReviewInc/)

[4.8 (35)](https://www.capterra.com/p/141023/ReviewInc/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)

[4.5 (1,205)](https://www.capterra.com/p/169618/Trustpilot/reviews/)

Starting price

$299.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Survicate](https://www.capterra.com/p/132914/Survicate/)

[4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

## FAQs about ClearlyRated

Overview

### What company size and specific industries is ClearlyRated built for?

ClearlyRated is designed for B2B service providers of all sizes that need to measure client experience, calculate NPS, improve satisfaction, and reduce churn. It fits professional services firms and other service organizations that depend on client feedback and online reputation to support growth.

Features and Usability

### What are the key features of ClearlyRated?

ClearlyRated offers surveys and feedback management, including 360 degree feedback, NPS survey structure, anonymous feedback, question branching, and negative feedback management. It also includes reporting and analytics features such as real-time reporting, dashboards, visual analytics, and customizable reports, plus segmentation, multi-channel distribution, and third-party integrations.

Talk to an expert

### More questions?

Ask our experts

Integrations

### Which third-party tools and platforms does ClearlyRated integrate with?

ClearlyRated integrates with 8 third-party tools and platforms, including Avionté, Bullhorn ATS & CRM, Bullhorn Recruitment Cloud, Dynamics 365, HubSpot CRM, Salesforce Sales Cloud, TargetRecruit, and WorkN. These catalog integrations cover ATS, CRM, and recruiting platforms used to connect client and candidate data.

Getting Started and Support

### What training and onboarding options does ClearlyRated offer?

ClearlyRated provides videos for training and onboarding support. These materials can help teams review product features and follow guided demonstrations at their own pace, offering a visual reference for learning core functions and getting started with the platform.

Getting Started and Support

### What customer support options does ClearlyRated offer?

ClearlyRated provides email/help desk, FAQ/forum, knowledge base, and phone support. User feedback on support quality is not available in the catalog data, so no claims can be made about response times, helpfulness, or common frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

360 Degree Feedback

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Anonymous Feedback

Allow reviewers to provide anonymous feedback to encourage honest conversations

API

Application programming interface that allows for integration with other systems/databases

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

ClearlyRated 42 features

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Allow reviewers to provide anonymous feedback to encourage honest conversations

Application programming interface that allows for integration with other systems/databases

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Graphical representation of data

Manage, store and organize emails within the system or via third-party apps

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Identify, track, and respond to negative feedback

Calculate NPS of customers

Measure employee engagement and loyalty towards a business using the Net Promoter Score

Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

Survey design technique that directs respondents to different questions based on their previous answers

Ratings/Reviews

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Group leads or contacts based on their specific characteristics

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Open text box field

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

An extended application or connector that enables users to perform additional services with their current set of tools

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We can help you find the software with the features you need.

## Pricing

### Starting price

Free trial not available

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[

Avionté](https://www.capterra.com/p/76635/Avionte-for-Staffing-Firms/)[

TargetRecruit](https://www.capterra.com/p/81922/TargetRecruit/)[

Bullhorn Recruitment Cloud](https://www.capterra.com/p/141485/Talent-Rover/)

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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