--- title: "Kylas Sales CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Kylas Sales CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/210630/Kylas/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Kylas Sales CRM Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Kylas Sales CRM ## What is Kylas Sales CRM? "Kylas is an enterprise-grade sales CRM uniquely designed and engineered for growing businesses. It is built and priced for collaboration, allowing businesses to onboard unlimited users and work seamlessly with their entire team on board." It offers: • Deal, Contact and Company Management • Lead Management • Communication Tracking • Task and Activity Management • Reporting and Analytics • Workflow Automations • Collaboration and Sharing • Field Sales Management • Mobile App ## What is Kylas Sales CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Lead Management](https://www.capterra.com/lead-management-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 629 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Pros & cons Comprehensive sales pipeline organization Enhanced workflow and efficiency Occasional system lag and delays Starting price $250 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - CRM / 2026 - Lead Capture / 2025 - Lead Management / 2025 - Sales Tracking / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kylas Sales CRM?[Manage this product listing](https://www.g2.com/products/kylas-sales-crm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kylas Sales CRM 4.8 (629) VS. [4.7 (745)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting Price $250 Flat Rate, Per Month Starting Price $7 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (629) Ease Of Use 4.8 (4,392) Value For Money 4.8 (606) Value For Money 4.7 (3,521) Customer Service 4.8 (611) Customer Service 4.5 (3,531) ## Kylas Sales CRM alternatives [4.3 (7,007)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (467)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,491)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [4.4 (18,816)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/61368/Salesforce/) [View all alternatives](https://www.capterra.com/p/210630/Kylas/alternatives/) ## FAQs about Kylas Sales CRM Overview ### What problems does Kylas Sales CRM solve? Kylas Sales CRM solves scattered lead data, missed follow-ups, and unclear deal progress by centralizing contacts, activities, and customer interactions; automating reminders and lead assignment; and presenting customizable pipelines, dashboards, and reports. Sales representatives, team leads, and growing small-business sales teams benefit from clearer ownership, day-to-day task coordination, and performance monitoring. Answer based on 379 reviews Overview ### Which roles and teams benefit most from Kylas Sales CRM? Kylas Sales CRM is most used by sales executives, business development teams, and sales managers who track leads, manage follow-ups, and monitor deal progress. Marketing managers organize campaign-generated prospects, while customer support staff record client interactions. Directors, CEOs, founders, and IT managers use reports, pipeline visibility, and system oversight to guide sales operations. Answer based on 629 reviews Overview ### What company size and industries is Kylas Sales CRM built for? Kylas Sales CRM is built for growing small businesses, which represent 80% of reviewers, with Financial Services and Education Management each accounting for 9%. The platform also serves midsize businesses at 16% and enterprises at 4%, with Information Technology and Services representing 5% of reviewers. Answer based on 629 reviews Features and Usability ### What are the key features of Kylas Sales CRM? Kylas Sales CRM includes core sales pipeline management and lead management for tracking opportunities through each stage. It captures leads from web forms and other sources, maintains a centralized contact database with interaction history and notes, and provides reporting and analytics dashboards for monitoring sales activity and team performance. Answer based on 103 reviews Pricing ### How much does it cost and what fees or limitations are included? Kylas Sales CRM offers $250 per month for the flat-rate Elevate plan, with unlimited users, unlimited features, and 100,000 records. A free version and free trial are available. Reviewers value the lack of per-user charges, though some report record-count costs and an extra charge for the goal-versus-achieved feature. Answer based on 83 reviews Integrations ### Which third-party tools and platforms does Kylas Sales CRM integrate with? Kylas Sales CRM integrates with over 30 third-party tools, including WhatsApp and Facebook Business Suite for messaging and lead capture. Its catalog also includes Gmail, Mailchimp, ActiveCampaign, Google Ads, Aircall, Exotel, and Digio eSign, supporting email, marketing, advertising, calling, and electronic-signature workflows. Answer based on 92 reviews Getting Started and Support ### How easy is it to onboard and train a team on Kylas Sales CRM? Kylas Sales CRM offers live online sessions, webinars, documentation, and videos for team training. Reviewers report that sales staff and nontechnical users generally learn core lead and activity management quickly with limited training. Admins and first-time CRM users may need more time and support for workflow, pipeline, automation, and customization setup. Answer based on 21 reviews Getting Started and Support ### What customer support options does Kylas Sales CRM offer, and how do users rate the experience? Kylas Sales CRM offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative, and chat assistance. Users generally describe the support team as responsive, helpful, knowledgeable, and available during onboarding and issue resolution. Some users report delayed replies, longer resolution times, or less proactive follow-up, particularly during busy periods. Answer based on 152 reviews Lead management ### How well does Kylas Sales CRM manage leads? Kylas Sales CRM makes lead tracking and follow-up management clear and manageable for growing sales teams. It centralizes customer details, lead stages, reminders, activities, and bulk uploads, helping teams maintain visibility across the pipeline. Some users report occasional loading delays, mobile update sync issues, and more complex workflow setup. Answer based on 197 reviews ## Who uses Kylas Sales CRM? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive sales pipeline organization 96% positive reviews out of 51 Most reviewers describe pipeline management as intuitive, centralizing lead tracking, automating workflows, and improving sales clarity. Arman A. Senior Fullstack Developer, 51 - 200 employees. "I liked how the sales pipeline is laid out clearly, which makes tracking leads and deals more straightforward." Occasional system lag and delays 74% negative reviews out of 35 Some reviewers find performance and speed inconsistent, with slow loading, lag, and delays affecting workflow efficiency. SHEETAL G. Placement Coordinator, 51 - 200 employees. "experienced occasional technical issues, such as slow loading times or errors" Enhanced workflow and efficiency 95% positive reviews out of 44 Most reviewers find business productivity increases due to intuitive design, time-saving features, and simplified daily tasks. Anshu K. PR and Marketing Executive, 11 - 50 employees. "With its intuitive interface and powerful lead enrichment capabilities, we've experienced a significant boost in productivity and accuracy." Supportive and seamless onboarding 95% positive reviews out of 22 Most reviewers indicate the onboarding process is smooth, with helpful support and easy team adoption. ## Features AI summary Based on 14,838 CRM reviews Capterra data shows that buyers of CRM software rank the following features as their top priorities: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Kylas Sales CRM supports all three features that reviewers rate most highly: **Data Security**, **Customer Database**, and **Real-Time Data**. Together, these capabilities help businesses protect customer information, keep records organized in one place, and access current sales and customer updates as they happen, allowing teams to make informed decisions and respond faster to customer needs. Data Security 5.0 (12) 83.33% of 12 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Contact Database 4.7 (271) 56.46% of 271 reviewers that rated this feature as important or highly important This aspect helps you organize and manage all customer information centrally with advanced search and tagging. Reviewers appreciate the easy access, user-friendly interface, and ability to update or retrieve contact details quickly, saving time and improving outreach. Search/Filter 4.8 (58) 55.17% of 58 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Contact Management 4.8 (331) 54.98% of 331 reviewers that rated this feature as important or highly important You benefit from streamlined organization and tracking of customer interactions, with integrations to email, calendars, and social media. Some reviewers find it easy to filter, update, and follow up on contacts, making communication and segmentation more efficient. Sales Pipeline Management 4.8 (327) 60.86% of 327 reviewers that rated this feature as important or highly important Kylas Sales CRM offers a clear, customizable pipeline view, letting you track deal stages and set automations. Reviewers indicate this helps teams monitor progress, forecast sales, and streamline follow-ups, while analytics and reporting provide valuable sales insights. Lead Management 4.8 (325) 56.31% of 325 reviewers that rated this feature as important or highly important With this capability, you can track, categorize, and prioritize leads in one place, making follow-ups and progress tracking easier. Reviewers appreciate the user-friendly interface, customizable options, and how it helps manage more leads and close more deals efficiently. Kylas Sales CRM 89 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Assignment Management: Assign issues and tasks based on availability or required skills - Autoresponders: Create and automatically send premade copy in response to customer messages - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Contact Database: This aspect helps you organize and manage all customer information centrally with advanced search and tagging. Reviewers appreciate the easy access, user-friendly interface, and ability to update or retrieve contact details quickly, saving time and improving outreach. - Contact Management: You benefit from streamlined organization and tracking of customer interactions, with integrations to email, calendars, and social media. Some reviewers find it easy to filter, update, and follow up on contacts, making communication and segmentation more efficient. - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Deal Management: Defines specific deal parameters to negotiate and secure deals - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - For Sales Teams/Organizations: Caters to sales teams - For Small Businesses: Designed for small businesses - Forecasting: Form predictions based on past and present data/trends - Forms Management: Store, manage and track all forms in a centralized location - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Interaction Tracking: Track interaction history by documenting conversations for contacts - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Lead Capture: It gives you the ability to automatically collect leads from sources like websites, property portals, Facebook, and IVR calls. Users think integrations are broad and automation ensures no lead is missed, making capturing and assigning leads fast and reliable. - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: With this capability, you can track, categorize, and prioritize leads in one place, making follow-ups and progress tracking easier. Reviewers appreciate the user-friendly interface, customizable options, and how it helps manage more leads and close more deals efficiently. - Lead Notifications: Real-time alerts or notifications that inform teams about new leads or prospects - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Online Forms: Create new forms and/or use ready-made online form templates - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Pipeline Management: Kylas Sales CRM offers a clear, customizable pipeline view, letting you track deal stages and set automations. Reviewers indicate this helps teams monitor progress, forecast sales, and streamline follow-ups, while analytics and reporting provide valuable sales insights. - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Softphone: Use your computer as a phone device to make calls over the internet - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transfers/Routing: Transfer queries and organize messages between agents - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Web-based Deployment: SaaS, web-based, online deployment - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (629) 4.7 Based on 629 reviews ## Pricing Value for money 4.8 (606) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/210630/Kylas/pricing/) Elevate (Unlimited Users) $250.00 Flat Rate,Per Month It includes: - 100000 records - Unlimited users Exceed $1,250 Flat Rate,Per Month Value for money 4.8 (606) 4.8 Based on 606 reviews ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Brevo](https://www.capterra.com/p/132996/brevo/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (611) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (611) 4.8 Based on 611 reviews ## User reviews Overall rating 4.8 Based on 629 reviews Filter by rating 5(526) 4(91) 3(8) 2(2) 1(2) Mentioned topic Sorted by most recent ROSHAN K. Sales Executive Automotive ### "Security and Management for sales" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2026 It's great for small business use, and provide security and transparency which helps to communicate better with customer. Great for tracking scale cities. Pros It provides customer support plus it's easier to manage sales management, moreover provide security to small business use and easy to use. Cons Sometimes the information in CRM doesn't match the customer actual details or whatsapp comunication which creates confusion and extra follow ups Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IJ Ishika J. Brand solutions manager Marketing and Advertising ### "User-Friendly CRM for Efficient Sales Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 September 29, 2026 Overall, my experience with Kylas Sales CRM has been positive. It is easy to use, helps streamline lead management and follow-ups, and keeps the sales process organized. There is room for improvement in advanced customization and reporting, but overall it is a useful and efficient CRM. Pros \* Easy-to-use and intuitive interface \* Simple lead and pipeline management \* Effective follow-up tracking \* Useful automation features \* Helps keep customer data organized \* Improves sales team productivity Cons \* Some advanced features could be more customizable. \* Reporting and analytics could offer more flexibility. \* The mobile experience could be improved further. \* Occasional performance lags can be frustrating. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PB Priyanka B. Sales Process Manager Machinery ### "Good Experience - Easy to Use and Time Saving" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 September 29, 2026 Overall experience is good. Kylas is affordable and easy to use compared to other CRMs. It helped us to organize leads properly and increased our follow-up ratio. Best for small businesses who want a simple and effective Sales CRM. I would recommend it. Pros I like most is the Dashboards and Reports. It's very simple to track my team's sales performance, follow-ups and pipeline in one view. Very useful for small business sales management and it saves a lot of time. Cons Sometimes the mobile app is a bit slow and some customization options are limited. Also initial setup took some time to understand. But their support team helped quickly. not reports downloaded direct excel sheet properly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VV Vignesh V. Manager Automotive ### "Future CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2026 Very Excellent CRM, we have not faced any issues to date and a very friendly process dealer and original equipment manufacturer Pros Sales management and link with dealer & OEM VERY GOOD SYSTENS , Our sales team intersted to work with this softweare Cons sales process is a very easy process and a good communication process. There is no dispute in this CRM Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Gurutej S. Associate Lead Environmental Services ### "User-Friendly CRM for Efficient Sales Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 10, 2026 Overall, my experience with Kylas Sales CRM has been positive and productive. It is easy to use, helps manage leads and follow-ups efficiently, and provides good visibility into the sales pipeline. The platform has helped streamline my sales activities and maintain better customer tracking. With further improvements in customization, automation, and reporting, it could become even more powerful for sales teams. Pros Kylas Sales CRM is its simple, user-friendly interface and effective lead management. It makes it easy to track leads, follow-ups, sales activities, and customer interactions in one place. The CRM helps maintain a clear sales pipeline, improves follow-up discipline, and gives better visibility into overall sales performance. Cons The main area I found could be improved is customization and reporting flexibility. Some advanced reports and workflows can require additional configuration, and a few features could be more intuitive. Overall, these are minor limitations compared with the CRM’s ease of use and lead-management capabilities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Javed S. sales Manager Facilities Services ### "Good CRM Marketing software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 10, 2026 BEST Pros Good marketing software with owners and sales stages going next steps for planning and getting lead to deal. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Swampurno S. Founder Owner Commercial Real Estate ### "Excellent Service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2026 Pros Features of This Software is extremely good I like very much my work done very good & It's good for small business Cons Bugs & Issues is must improve its very helpful for us we are from small business industry sales management is good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Aman G. Sales executive Oil & Energy ### "A Decent CRM with Scope for Improvement" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 August 21, 2026 My overall experience with Kylas Sales CRM is average to good, and I would rate it 6/10. It covers the basic requirements of sales management, but improvements in usability, customization, performance, and advanced features could make it significantly better. Pros Kylas Sales CRM is easy to understand and provides useful features for managing leads, customer information, follow-ups, and sales activities. The interface is fairly simple, and it helps keep sales data organized in one place. It can be useful for small and growing sales teams. Cons Some features could be more flexible and user-friendly. The overall experience can sometimes feel less smooth, especially when handling multiple activities or requiring quick updates. There is also room for improvement in customization, reporting, and overall performance. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RK Riya K. Sr. Business Development Manager Oil & Energy ### "Sr. Business Development Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 21, 2026 Overall, my experience with Kylas Sales CRM has been positive and useful for managing leads, follow-ups, and sales activities. The platform is easy to use and helps bring sales processes into one place. However, the dashboard and reporting features still need improvement to provide more accurate, real-time insights into day-to-day activities and team performance. Pros What I liked most about Kylas Sales CRM is its simple and user-friendly interface, along with its strong lead and sales pipeline management. It helps me keep track of leads, follow-ups, customer interactions, and sales activities in one place. The automation and reporting features also make it easier to manage the sales team and ensure that no opportunity is missed. Cons The dashboard still needs improvement to provide accurate and real-time insights into day-to-day sales activities. A more detailed and updated dashboard with clear activity tracking, follow-ups, lead status, and team performance would make the CRM more effective. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MA Manjunath A A. Sales Manager Information Technology and Services ### "Manjunath Bengaluru " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2026 I definitely refer all my pan India contact to use Kylas to automate their operations and increase their sales Pros ⭐⭐⭐⭐⭐ Excellent CRM for Sales Teams I have been using Kylas CRM from a sales management perspective and have found it to be a very effective and user-friendly CRM solution. What I particularly like is its simple interface, lead and pipeline management, follow-up tracking, sales activity monitoring, and reporting dashboards. It helps me maintain better visibility of my prospects and opportunities and ensures that important follow-ups are not missed. The ability to manage the sales process systematically—from lead generation to opportunity management and closure—makes Kylas especially useful for B2B sales teams. The mobile accessibility is also very helpful for sales professionals who are constantly travelling and meeting customers. Overall, I would recommend Kylas CRM to organizations looking for a practical, easy-to-use and sales-focused CRM solution. Manjunath A Sales Manager – South India Ecubix Smart Sales Pvt. Ltd. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/210630/Kylas/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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